Trusted Agent profile · Westbury · Wiltshire

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Martin & Co Westbury reviews

★★★★★ Excellent

1,356 reviews across 3 platforms

7 Palomino Place, Westbury, Wiltshire, BA13 3SD

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Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,356 reviews on three platforms, including 1,133 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,133

Reviews on Google

This office

Facebook logo

4.8 / 5

82

Reviews on Facebook

This office

Trustpilot logo

141

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Westbury

Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury office, from every platform, shown as written. First names only.

5/5

Google

Kerri was great on the viewings we had! She was super friendly and professional. We are looking forward to more!

Beth · 10 September 2026

Agent replied · 10 October 2026

Thank you for the lovely feedback. We’re really pleased Kerri was friendly, professional and made your viewings such a positive experience. We look forward to helping you with more.

5/5

Google

We dealt with Mark yesterday and it was great. He was very informative and friendly and we would happily deal with him again

Hebe · 21 August 2026

Agent replied · 10 October 2026

Thank you, Hebe. We’re really pleased to hear Mark was friendly and informative. We really appreciate your kind feedback.

5/5

Google

Kerri was super friendly and helpful throughout our viewing process. Thank you for being so lovely!

Emelia · 10 September 2026

Agent replied · 10 October 2026

Thank you for the lovely feedback. We’re really pleased Kerri was so friendly and helpful throughout your viewing. We really appreciate your kind words.

5/5

Google

Great viewing. Lydia was easy to talk to and had answers for all our questions

Sam · 10 September 2026

Agent replied · 10 October 2026

Thank you, Sam, for the great feedback. We’re really pleased Lydia was friendly, easy to talk to and able to answer all your questions.

5/5

Google

Friendly and professional. Kerri was really lovely and answered all our Q on the property would recommend :) martin & co

Vallis · 1 August 2026

Agent replied · 22 August 2026

Thank you so much, Vallis. We’re really pleased to hear you found the team friendly and professional, and that Kerri was able to answer all your questions about the property. We’ll be sure to pass your lovely feedback on to her. Thank you for the recommendation!

5/5

Trustpilot

We recently purchased a house through…

We recently purchased a house through Martin & Co, who were excellent from start to finish. After the sale was complete, we needed some information from the previous owner and reached out to them again. A big shoutout to Kieran for being so efficient and managing to get the information to us almost immediately! Thank you, Kieran 👍🏻

JW · 19 June 2026

5/5

Google

Kerri was really friendly and knowledgable about both properties we looked at. Thankyou!

BethDavey · 10 September 2026

Agent replied · 10 October 2026

Thank you, Beth, for the lovely feedback. We’re really pleased Kerri was friendly and knowledgeable during both viewings. We really appreciate you taking the time to leave a review.

5/5

Google

Kerri was absolutely amazing when showing us around the houses... Friendly, professional and answered any question we had. Proper star!!!

Will · 25 July 2026

Agent replied · 22 August 2026

Will, what a lovely review, thank you! We’re really pleased Kerri made your viewings such a positive experience and was able to help with all your questions.

5/5

Google

Francesca is a very pleasant staff who is ever willing to assist customers. Keep it up!

Abiodun · 15 August 2026

Agent replied · 22 August 2026

Thank you, Abiodun, for the lovely feedback. We’re delighted to hear Francesca has been so pleasant and helpful. We really appreciate you taking the time to leave such kind words.

5/5

Google

Louisa has been fantastic throughout our property listing process. Within 24 hours of me calling Martin and &co to list the property it was visited and photographed. The proposed listing was spot on with pictures and content, every detail I wanted included was on the first draft. From initial phone call to being live on the market in 3 days! Louisa has made this process seamless for me and lifted a heavy weight during a stressful time. Would highly recommend Martin&co and Louisa specifically. Thank you!

Verity · 5 December 2025

5/5

Google

Having met Mark from Martin and Co Westbury for viewings on potential rentals,I can honestly say he is a professional helpful and very knowledgeable member of the company,he answered all our questions and conducted the viewings with integrity.This I found refreshing as we had been struggling recently to obtain honest and impartial information from other companies.Wish him and the team every success in the future.

Lorali · 1 August 2026

Agent replied · 22 August 2026

Thank you so much, Lorali. We’re delighted to hear Mark was professional, helpful and knowledgeable throughout your viewings. We’ll be sure to pass your lovely feedback on to him.

5/5

Google

Excellent service from Martin & Co in Westbury, easy to make viewing arrangements, always confirmed by email. Kerrie was very good at showing us properties, always prompt and despite having a heavy schedule herself never rushed us.

Anne · 9 October 2026

5/5

Google

Martin and Co are great. Frankie manages my property rental for me. Great service through the whole process, nothings too much trouble and she has a great understanding for both the Tennant and landlords needs. Have had issues previously with tenants but Frankie has done an amazing job finding solutions to help over come issues, she’s a credit to their team.

James · 15 August 2026

Agent replied · 22 August 2026

Thank you, James, for the fantastic feedback. We’re delighted to hear Frankie has provided such a great service and has been so supportive throughout, particularly when resolving issues and finding solutions that work for both landlord and tenant. We really appreciate your kind words, she’s a real credit to the team.

4/5

Google

Kerri was a great help During the viewing

Sam · 10 September 2026

Agent replied · 10 October 2026

Thank you for the kind feedback. We’re really pleased Kerri was such a great help during your viewing.

5/5

Google

I have received brilliant service from Martin&Co. I have felt fully supported throughout the renting process. The whole team has been approachable and helpful. Special mention to Lydia who has been so friendly and understanding of my situation. Communication has been excellent and I have been kept informed of developments throughout. I hope I will be very happy in my new home. Thank you all!

Liana · 13 March 2026

5/5

Google

Kerri was punctual and attentive and professional in her guidance around the property. Thank you

Sylvia · 22 July 2026

Agent replied · 22 August 2026

Thanks, Sylvia. It’s great to hear Kerri was punctual, attentive and professional during your viewing. We really appreciate you taking the time to leave such kind feedback.

5/5

Google

Kerri has done an amazing job finding us the right property, after seeing a couple places we weren’t in love with she was keen to get us in to another she thought we’d love, and turns out we do, wouldn’t have found it without her intuition and enthusiasm. As well as strong communication company wide, enthusiasm and efficiency. Thanks Kerri and the team!!

Callum · 6 March 2026

5/5

Google

Mark was very welcoming and informative! Explained everything clearly.

Connor · 8 August 2026

Agent replied · 22 August 2026

Thanks for the lovely review, Connor. Great to hear Mark was welcoming, informative and explained everything clearly. We really appreciate your feedback.

5/5

Google

I have been very happy with the service provided by Martin & Co. Kerri has been very friendly, helpful & responsive with the viewings I have had with her, and Kieran came back with answers to my queries pretty much by return. And they were both able to accommodate a change in plan swiftly, without any issue.

Hayley · 8 April 2026

5/5

Trustpilot

Letting viewings

Mark was very conscientious with the points he made about property I viewed yesterday. He was very personable and made the whole process a lot less stressful. But in all honesty I’ve had several viewings through the company, and your people on the phone, to every letting agent I’ve met you’ve all been great. I’m taking the time to write this because at least 4 other agents based in and around Trowbridge have had poor to little communication and it appears they only care about their sales. Martin & co is the best estate agents I’ve dealt with in the last several years and it’s been a stressful market to work in. So well done to you all x

Talitha · 11 September 2025

5/5

Google

Viewed multiple properties with Martin and co. Kerri was really friendly and very helpful with excellent communication throughout. We’ve not found our house yet but viewing has been a very enjoyable experience.

Ian · 26 September 2026

5/5

Google

Thank you for showing me around the property yesterday its a very beautiful property kerry was lovely and very helpful and a pleasure to deal with she is a complement to your company thank you again we look foward to viewing your other propertys this weekend thank you again

Alex · 10 September 2026

Agent replied · 10 October 2026

Thank you, Alex, for the lovely review. We’re really pleased Kerri was so helpful and made your viewing a positive experience.

5/5

Google

We have let properties through Martin and Co for 17 years. All the staff have been professional and efficient in both sourcing tenants and in the management of the properties dealing with any issues promptly and sourcing competitively priced contractors to do any repairs. We always felt they were working for us. Can 100% recommend!!

Sarah · 1 August 2026

Agent replied · 22 August 2026

Sarah, thank you for trusting us with your properties for the past 17 years. It means a great deal to know you’ve always felt well supported by the team. We really appreciate your recommendation and continued support.

5/5

Google

I have viewed a number of properties through Martin & Co and have found them to be most helpful and I’ve never felt any pressure following any viewing. I have viewed a few properties with Kerri and find her very helpful and able to answer any questions I had. A great service all round.

Jack · 1 August 2026

Agent replied · 22 August 2026

Thanks, Jack. It’s great to hear you’ve had consistently positive experiences with us and that Kerri has been so helpful during your viewings. We really appreciate your kind words and wish you all the best with your property search.

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Questions about Martin & Co Westbury

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Westbury won Gold.

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