5/5
Nothing but good things to say so far. Kerri was very friendly and made the viewing process easy and comfortable as an inexperienced first time buyer.

Trusted Agent profile · Westbury, Wiltshire
Verified
★★★★★
1,356 reviews across 3 platforms
7 Palomino Place, Westbury, Wiltshire, BA13 3SD
Part of Martin & Co, see every office.
Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,356 reviews on three platforms, including 1,133 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
1,133
Reviews on Google
This office
82
Reviews on Facebook
This office
141
Reviews on Trustpilot
This office
Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Westbury office, from every platform, shown as written. First names only.
5/5
Nothing but good things to say so far. Kerri was very friendly and made the viewing process easy and comfortable as an inexperienced first time buyer.
5/5
We have had a brilliant experience with Martin & Co, especially dealing with Kerri Gunning. Have have just had an offer accepted on a wonderful property in Warminster, it is not an exaggeration to say that without Kerri`s assistance we would not have got this over the line. She is a credit to her company and industry. Thank you Kerri, and everyone at Martin & Co. Carl Humphreys
5/5
Mark has been so lovely and helpful throughout our moving process. He’s given us all the information needed and answered all our queries efficiently. Heather has also so been so helpful. All updates have been given to us in good time too which has massively helped us with the moving progress.
5/5
Working with Mark was a delight. He was professional, endearing, kind and hospitable. In a world where everyone seems to have forgotten how to be gracious and connect, Make has taken the road less travelled by, and that made a massive difference to me. I wish that I could have a dose of his kindness and insight every day. Thank you for your help and support Warm regards Robert Short
5/5
I’ve been renting through Martin & Co for the past two years, and I can honestly say their service has been nothing short of excellent. From the beginning to the end of my tenancy, their professionalism and responsiveness made the experience smooth and stress-free. A special mention goes to Brittany, who was always supportive, attentive, and incredibly helpful. Her communication was absolutely spot on clear, timely, and always courteous. Whether it was handling queries or resolving issues, Brittany made sure everything was addressed with care and efficiency. I would choose Martin & Co again without hesitation. Their level of service and customer care truly stands out. Highly recommended!!!
5/5
We had a good experience renting a nice property through Martin & Co Westbury. The whole process was straightforward, and communication was clear and professional. Special thanks to Lolita, who speaks both English and Ukrainian, it made things much easier for us. She guided us through the whole process right up to signing the tenancy agreement and was always helpful and quick to respond to any questions. Overall, we’re happy with the service and would recommend Martin & Co Westbury to others looking to rent in the area.
5/5
Kieran Perks, the estate agent representative you need
We recently bought a house, with this process being facilitated by Kieran Perks at Westbury Martin and Co. Kieran was amazingly professional, he was kind and tenacious, and his communication was second to none. Kieran kept us informed throughout and kept things moving, providing a level of service that we have never experienced before when buying and selling houses. Thank you Kieran you were a consummate professional throughout.
5/5
We have been renting with Martin & Co for almost three years and have consistently found them to be helpful and professional. Kiri has been especially supportive with some recent maintenance issues, ensuring everything was handled quickly and efficiently. We really appreciate her prompt communication and dedication. We would definitely recommend their services!
5/5
I had a fantastic experience working with Francesca as my letting agent. From start to finish, she was professional, responsive, and genuinely committed to making the whole process as smooth and stress-free as possible. Francesca was always quick to answer any questions, kept me well-informed at every stage, and handled everything with a friendly, approachable manner. Her attention to detail and dedication made a real difference, and I felt completely confident knowing I was in good hands. I’d highly recommend Francesca to anyone looking for a reliable and supportive letting agent, she truly goes above and beyond!
5/5
What a fantastic service from Martin's
What a fantastic service from Martin's. From the start everyone has been professional and friendly. The process to list our home with them has been very quick and easy. Tania was excellent, explaining everything we needed to know. Louisa was terrific ensuring our house got excellent photos, description and making sure we agreed everything before our house was put live. Briliant service and already a viewing booked!
5/5
Martin & co were brilliant throughout the whole process. From booking a viewing, application form process and moving in there were there to help support us. Quick to answer the phone and help us with any questions. Lolita was very helpful and very efficient in getting back to us. Even after we moved in they checked up on how the move was going, if we needed anything and got answers from our landlord quickly to help us. Would 100% recommend Martin & co and couldn’t be more grateful with how much they helped us. Thank you
5/5
I rented my flat through Martin & Co for around 4 years. I found everyone I spoke to in the office extremely polite and friendly and more than keen to help with any issues I had. Heather was my first property manager and I knew I could rely on her for solving anything that I brought to her and any queries I had were acted on very quickly. Becky then took over as my property manager and she was just as efficient and very helpful! I was always satisfied with the service that was provided and I wouldn’t hesistate to use Martin & Co again or recommend them to family and friends. Thank you to everyone in the office for a pleasant experience!
5/5
My review concerns Martin and Co putting my property onto the market. The two people I have had direct contact with are Luke and Louisa. Luke was very enthusiastic about the flat and some of its key features. He clearly set out what the housing market was like and the range of publicity he would use to market my property. He wrote and sent an email promptly after his initial visit which gave me confidence concerning their service. When the flat was ready for photography, Louisa then made contact. She was punctual for the agreed time and ran through a few details with me before taking the pictures and the video of the flat. Throughout, her communication style was both very professional and friendly, also reflected in her email communications with me. What I also appreciated from Luke and Louisa was their adaptability in response to some of my wider marketing questions and my humour. They left only when I was completely comfortable with the next stage(s) of marketing. We're off to a great start and I will be very happy if the rest of the team match the complete professionalism and friendliness I have experienced so far. Thank you both.
5/5
Excellent service!
I rented my flat through Martin & Co for around 4 years. I found everyone I spoke to in the office extremely polite and friendly and more than keen to help with any issues I had. Heather was my first property manager and I knew I could rely on her for solving anything that I brought to her and any queries I had were acted on very quickly. Becky then took over as my property manager and she was just as efficient and very helpful! I was always satisfied with the service that was provided and I wouldn’t hesistate to use Martin & Co again or recommend them to family and friends. Thank you to everyone in the office for a pleasant experience!
5/5
The Lettings team at Martin & Co have been outstanding for all of our 2 year tenancy. Excellent communication and always ready to help with any issues. The team have all been great but special thanks to Heather, Lydia and Becky who made everything happen - I can not recommend them enough!
5/5
Met Kerri at the property for a viewing. On time, then showed us around, knowledgeable and answering any questions we had, in a friendly professional manner. With a lovely personality we never felt rushed, or uneasy.
Thank you for the lovely feedback. We’re really pleased Kerri was knowledgeable, friendly and professional, and that you felt relaxed and never rushed during your viewing. We really appreciate your kind words.
5/5
First time buyer experience
Have had a great experience with Martin & Co as first time buyers looking at properties. They have been very accommodating in showing us a range of properties and arranging a second viewing on our favourite. Kerri, the agent, has been fantastic. She has been very knowledgeable about the properties and areas we have viewed and in general a big help at this stage of our buying journey.
5/5
I was very lucky to speak and meet with Tanya in my search for a property in the Westbury area. From the efficient way she immediately booked property viewings on my first contact, to arranging this, suggesting alternatives for my situation and her really professional yet friendly approach I was blown away by the level of service she provided. Having viewed with other agents who were unhelpful and indifferent at best I wouldn’t hesitate to recommend using Martins & Tanya in the future. Whilst I haven’t found my dream property with them yet, I wanted to thank Tanya for all of her help. Great service!
5/5
I was lucky enough to accept an offer on my beautiful house before it went on the market but Louisa and all the staff at Martin & Co. have been very kind and have understood that this has been a very emotional thing for me to do. Louisa and the team have kept me up to date and explained everything to me. I have been very grateful to them for their help. Thank you!
5/5
Really helpful and efficient in their work, Lydia, was very knowledgeable in knowing all I asked in reference to property and Heather was very helpful and quick at sorting things out. Wish more estate agents could be like these guys! Brilliant
5/5
From the 0ff Martin & Co were extremely helpful and came across as very professional. Luke was very thera in his in his initial presentation and explained the steps to be taken very carefully. I would like to say a big thank you to all the in house team for a job well done. Photos were taken and the house was on the market within 2 days and the property was sold within a week 🙂. Thanks again Stewart and Adrianne Green.
5/5
I had a great experience with Martin and Co Westbury. The team was professional, responsive, and made the whole rental process smooth and easy. The property was exactly as described, and they were always there to answer any questions I had. Highly recommend! Special thanks to Heather!
5/5
I will take this opportunity to say a big THANK YOU to everyone at Martin and Co for making our first go at residential letting. You were so efficient in every respect. Having worked on the house extremely hard to get it ready for the renting market it was gratifying that everyone, from the ‘Boss’ down, appreciated our efforts. Lola handled the viewings and did a fine job. Francesca was invaluable with her advice and we enjoyed meeting her at the house. So glad she liked it! So, well done, Martin and Co. You are all very good at what you do. We suggest all the companies cars should be PorscheS
5/5
I have been dealing with Kerri whilst looking for a property in Warminster. She has been extremely helpful with every interaction, this included moving her diary to suit my needs and offering sound advice when asked. Very professional.
Thank you, Anthony, for the fantastic feedback. We’re really pleased to hear Kerri has been so helpful, flexible and professional throughout your property search in Warminster. We really appreciate your kind words and hope we can help you find the right home.
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Yes. In The Trusted Agent 2026 awards: Martin & Co, Westbury won Gold.