5/5
Lorraine sales progressor replied quickly to emails and liaised with both solicitors and regularly kept us updated ! Excellent service , highly recommendPositiveResponsiveness, Professionalism

Trusted Agent profile · Westbury-On-Trym, Bristol
Verified
★★★★★
424 reviews across 3 platforms
25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
Part of CJ Hole, see every office.
CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.
5/5
Lorraine sales progressor replied quickly to emails and liaised with both solicitors and regularly kept us updated ! Excellent service , highly recommendPositiveResponsiveness, Professionalism
5/5
George Mawer and his team
George Mawer and his team were impressive. The whole sale from start to finish was very professional and from our point of view painless. Phone calls were answered promptly and returned where necessary.
5/5
We have had a number of false
We have had a number of false starts in the selling of our property and in total it has taken about a year to complete. However I am certain that without the consistent and positive efforts of both Ben and Kim we would not have sold our house. They are both hard working, conscientious and have both gone above and beyond in working around our busy family schedule to make sure the right couple bought our property. I would not hesitate in recommending their services to anyone I know looking to buy or sell a property.
5/5
CJ Hole Westbury-on-Trym
CJ Hole Westbury-on-Trym Branch Team provided the most professional, efficient and successful service of my five house purchases over forty-five years in Bristol. The Office's extended opening hours and high staffing levels ensured availability and response to Branch visits, 'phone calls and Emails, particularly important as I was absent from Bristol for long periods. The staff are well-trained, experienced, enthusiastic, friendly and courteous. They are good listeners and reply to queries and comments. They provided helpful and practical advice on presenting my property, and how it related to other properties. The property was marketed at a realistic price with admirable paper, office and on-line advertising supported by local knowledge. All viewings were accompanied by staff, with follow-up reports on every viewing. They achieved an offer leading to sale in a very short time, despite uncertain times. Having gained a viable offer, the Team provided continued Sales Progression support until final Completion, by monitoring progress of other parties in my chain, and chasing both Solicitors and other Agents in order to overcome the obstacles and poor communication which commonly afflict the later house purchasing stages. I have no reservations in recommending CJ Hole.
5/5
The agent is super helpful and so much patient for the follow up. Good job.
Thank you for your review Law Ego, we hope you enjoy your new home. CJ Hole Team
5/5
The team at CJ Hole Westbury
The team at CJ Hole Westbury have been excellent, very helpful and professional throughout the sale. Would highly recommend. Thank you George & Kim and to the rest of the team.
5/5
It is a great experience to buy a property with CJ Hole. The staff replied email promptly and we are satisfied with their support.
We are pleased to hear you've had a great experience with us, and thank you for leaving a review. CJ Hole Team.
5/5
George and Cleo worked really hard to sell my property and were always professional and polite to deal with . Recommended.PositiveProfessionalism
5/5
I have been using CJ Hole Westbury for the management of my rental property for the past 6 months, and they have been nothing but great. They are always quick to respond and keep me updated at all times. I know that both my property and …
Thank you for you review Craig - we really appreciate your feedback. Kind regards, The CJ Hole Team
5/5
Excellent in handling the sale of my mum’s property.. Fantastic communication and professional highly recommended..
Marina, thank you for the review. We are very pleased that you will highly recommend us to others. CJ Hole Team
5/5
I just wanted to say a huge
I just wanted to say a huge thank you for great service on the sale of my house in Henbury. First rate customer service, backed up with extremely professional advice at all times. Always keeping you in the loop and friendly too! All the team from start to finish were instrumental in ensuring the sale went as smoothly as possible. CJ Hole are the best agents I have ever dealt with. Praise all the way ! Thank you.
5/5
We recently sold our house through CJ Hole and we were very pleased with the service we received. Communication was excellent, we received feedback after every viewing, they made sure any issues were quickly resolved and the sale went through in seven weeks from offer to completion. On top of all this, they were the most reasonably priced of all the agents we got a quote from. Thank you!
5/5
I recently purchased a property through CJ Hole in Westbury on Trym and have to say it was a great experience throughout. And although the purchase took longer than expected due to the current COVID situation, the team at CJ Hole remained in constant contact with me which made this a very stress free experience. Thank you for the excellent customer service !
5/5
Everyone we dealt with was
Everyone we dealt with was very professional and helpful. Kim Hopgood worked very hard to progress the sale of our property and was very understanding of my elderly relative's needs and concerns. She also went the extra mile to persuade our buyers to move more quickly to push the sale through and dealt with their less than brilliant solicitor. At all times we felt that she was working hard for us and was keen to support us.
5/5
C.J.Hole were a great help in
C.J.Hole were a great help in selling our property. Thoroughly recommend them. Cleo deserved to be mentioned here, thank you Cleo.
5/5
Christian was a polite and
Christian was a polite and well manered person. It was a pleasure. Fantastic communications, relayed any information promptly. Would defo recommend his high level of service. Fab guy
5/5
I recently purchased a property through CJ Hole in Westbury on Trym and have to say it was a great experience throughout. And although the purchase took longer than expected due to the current COVID situation, the team at CJ Hole remained in constant contact with me which made this a very stress free experience. Thank you for the excellent customer service !
5/5
Just a line to thank you and
Just a line to thank you and your team very much indeed for marketing and selling our property for us. You certainly 'went the extra mile' when it came to the repeated viewings requested by our purchaser, but it was worth the effort in the end. We found you personally, and CJ Hole in general, to be very professional and we would certainly recommend you to anyone thinking of selling their property in this area.
5/5
House buying can be a real
House buying can be a real mess at times, so many people involved, so many things to go wrong. But the team at CJ Hole were the much needed glue to hold all of this together. Always on hand, we were really impressed with the service they provided in both our sale and purchase. CJ Hole seem to have the market wrapped up in the BS9/BS10 area, and there is a good reason for this!
5/5
Very professional and
Very professional and friendly service from Annabel and Lorraine, very supportive. The purchase of my house went smoothly thanks to their efforts.
5/5
I had very good experience when buying a property through CJ Hole W-O-T and would particularly commend Joshua McKenzie. While new to the role he was always very quick to respond to queries and would always seek answers to the questions that he did not have immediate knowledge of, leaving nothing unanswered. The whole team was friendly, professional and effective so in all I cannot fault them in any way.
5/5
I really appreciate dealing with them they are efficient and profitional and friendly
Hi Sarah, yet another completion with you so thank you again for using us. No doubt you'll keep us in mind for the next one. CJ Hole Team
5/5
I have sold through CJ Hole before and was glad I trusted them this time too.
Thank you Jane, your review means a lot and we appreciate it. CJ Hole Team.
5/5
Very good experience. Bought a house from CJHole and they were efficient and communicative throughout. Appreciated their knowledge and the sales Progressors keeping everything on track. Thankyou
Chris, thank you for leaving a review. We appreciate your kind words. CJ Hole Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
CJ Hole's Westbury-On-Trym office has 424 reviews across three platforms: 316 on Google, 4 on Trustpilot, 104 on allAgents.
CJ Hole Westbury On Trym is rated 4.8 out of 5 across all 424 reviews, and 4.9 out of 5 on Google from 316 reviews.
Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.
CJ Hole Westbury On Trym, 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ.