5/5
Fantastic job
Guy and his team at the Greenwich branch did a great job not only with the sale of our property, but also the post sales services was top notch. Thank you again!
Trusted Agent profile · West Northamptonshire
★★★★★
795 reviews across 2 platforms
The Business Centre L70 Chapel Place, Northampton, NN1 4AQ, West Northamptonshire, NN1 4AQ
Williams Alder's office in West Northamptonshire, at The Business Centre L70 Chapel Place, is rated 3.9 out of 5 across 795 reviews on two platforms, including 8 Google reviews rated 4.6.
Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
5/5
Fantastic job
Guy and his team at the Greenwich branch did a great job not only with the sale of our property, but also the post sales services was top notch. Thank you again!
5/5
Henry Synge and his team in RBKC were a…
Henry Synge and his team in RBKC were a pleasure to deal with. They acted in a professional and polite manner and I had a realistic offer accepted after a few weeks of negotiations.The vendor was maladroit and unrefined; yet Henry still maintained excellent communications with the different parties involved and he managed to get the contracts done. Finally, as a foreign buyer, caveat emptor applies in RBKC. It's nowhere near as nice as LA- Beverly Hills or NY-Upper East Side (yet the prices in RBKC are higher per sq ft). It's a very complicated area and in my honest opinion, there are only a handful of garden squares or roads that are worth it.
5/5
Honesty and Integrity
Have worked with John Mook on several properties over the years and he is honest and straight talking, which you don't find much in agency these days. Highly recommend.
5/5
Thomas Syms saved my purchase
Agreed purchase at a price we were really happy with but mortgage market going crazy caused us huge delays with our mortgage. The vendor previously listed dual agent and the other agent kept following up, despite being under offer, and us doing all we can to proceed as fast as possible. Without Thomas’ great levels of communication we could have lost the sale, very grateful for his assistance and will stay in touch with him long term.
Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
1/5
I would not recommend this renting
I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging outrageous amounts for rent, far more than the property is worth, and they have been completely unresponsive when I’ve tried to get clarity on why the costs are so high.On top of that, they’ve held my full deposit without any valid explanation and refused to communicate properly. Getting in touch with them is almost impossible, and they never arrange meetings with the landlord, even when it's necessary. Overall, this agency is unprofessional, overcharges, and lacks basic customer service. Avoid at all costs!
1/5
I would not recommend this renting…
I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging outrageous amounts for rent, far more than the property is worth, and they have been completely unresponsive when I’ve tried to get clarity on why the costs are so high.On top of that, they’ve held my full deposit without any valid explanation and refused to communicate properly. Getting in touch with them is almost impossible, and they never arrange meetings with the landlord, even when it's necessary. Overall, this agency is unprofessional, overcharges, and lacks basic customer service. Avoid at all costs!
1/5
Horrible!
Horrible!They do not deserve this star...but I have to put somethingHorrible from the start to the end. Kept us blocked in a transaction for 9 months. They do not care at all for the buyers, not even for their sellers. They will not put any effort in helping or quite during the transaction. Extremely bad customer service!The solicitors that they recommend (Ledenhall law) expensive and unprofessional. They will never reply to updates request, and if they do,they will do it in an unprofessional and extremely rude manner, not what you will expect from a solicitor.I will never ever in my life want to hear from them again. Norwich, Poringland and Hellesdone.
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
2/5
Disappointing service
Good service while we were looking for somewhere to rent but has got a lot worse since we moved in. Their management company had ignored a number of our requests, including removing old furniture and having the property professionally cleaned. We have also found that a number of the appliances do not work. This would definitely put me off using them again.
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
Winkworh Kingsbury ( and manager Ajay Bathija) a step above the rest.
Recommending an Estate Agent is usually a tricky one. However from the start I found Winkworh Kingsbury extremely professional. They thoroughly understand the local market and their communications and expectation setting has been and continues to be excellent - a step above other agents that I have used. Ajay Bathija, who owns this franchise, oversees and manages his loyal team for staff very effectively. I would not hesitate to recommend them.
5/5
Exceptional. Highly recommended
Exceptional. Highly recommended.
We’re delighted to hear you had a 5-star experience with Adam and Mille at the Bourne office. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
Aaron and his team did an excellent job…
Aaron and his team did an excellent job letting my house. They were responsive, thorough and extremely nice to work with. Highly recommended.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
Winkworths Barnes: Amateurish and incompetent selling agents
Amateurish and incompetent in the extreme. As sole agents during 4 months of the peak house-buying season, Winkworths Barnes failed to sell our house despite interested buyers, all other properties at similar price-point being snapped up and low stock levels. Childish communicators with zero transaction-management skills. Even after we took our house off the market and formally terminated their agency, they continued to display our house on their website marked "under offer" - when the house was not under offer, they were not our agent and we had not consented to their using a photo of our property for marketing purposes. If you are looking for ineffectual and bombastic service, this is the firm for you.
5/5
Wandsworth branch
Tooting branchNothing but good things to say about Thomas from the Tooting Branch. He was great from the first viewing to getting us to exchange. He was proactive, super responsive the whole time, managed our expectations really well throughout the journey and got all parties to hit the timelines. Buying a house is a very anxiety enducing experience but having someone who you can chat to easily and quickly on whatsapp rather than email was great. If you are buying or selling a house with the wandsworth branch - highly highly recommend working with Thomas.
Thank you so much for your kind words, Rob. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future.
1/5
Terrible neglective managment!!!! We have been renting with them for a…
We have been renting with them for a year and a half, always on time with our responsibilities, always updating the managment for any issues with the lift or anything regarding the property. We had an emergency on the 31st of December where the boiler stop working and we were left completely with no warm water and a boiler that for some reason was leaking water! We were provided with emergency contacts which we tried contacting for about 3 days before we get an answer from them refusing to come and check the boiler as they were pretty sure they could not do anything due to the lack of parts( which they didn’t even know from the phone where and what exactly was the issue). After 4 days without warm water a guy came to check and nothing was done. In less words after all managment department was informed with the emergency, as we are talking about month January, even if they send people, who never treated our situation ,with a toddler at home, as emergency, did nothing. We were left for almost a month with no warm water and with the excuse that parts and manufacturers where difficult to find, with no other option and no reasonable deduction of the monthly rent, no help and no options with a toddler the most cold weather of the year!!! And the only response was that they are trying and we can have warm water for a family of 3 by using kettles!!! The boiler was fixed temporarily but still not permanently and we are at the middle of February. The worst managment we have ever faced and now they are asking us to leave with no excuse or reason. I am not willing to deal with this agency anymore and I hope I will never have to deal with such a neglective and awfull situation where they left a family with a young child in the most cold weather of the year for a month without heated water!!! I feel ashamed and disrespected but I have to make this review in order other peiple to be aware!
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
House sold in Blackheath
We would a house in Blackheath through them, and they were great. Professional, attentive, detail-oriented, and never pushy. We had some problems with the house we were buying (through another agency, in another part of town), and they helped us solve them.
5/5
So grateful that I chose Jason Williams to represent me selling my house he was professional throughout. There were always good lines of communication with my buyer and their solicitor on my own. I can only put this down to Jasons desire to provide a swift professional service. I highly recommend his services I look forward to working with him again in the future.
5/5
Brilliant Nicola Keane. East Dulwich Branch
I wanted to take a moment to express my sincere gratitude to Nicola for her invaluable assistance throughout the entire process of selling our property. Your role as the Agent/intermediary and your dedication to coordinating between the solicitors, buyers, and us were truly commendable.I understand that at times you had to be assertive and pushy to ensure the progress of a complicated sale like this. However, I genuinely believe that this level of determination was exactly what was needed to successfully navigate the challenges and bring this transaction to a close.I am incredibly grateful for your hard work, unwavering dedication, and attention to detail. Your efforts played a vital role in ensuring a smooth and efficient process. Additionally, I would like to extend my appreciation for introducing us to the buyers. It turned out to be an excellent match, and we are thrilled with the outcome.Your professionalism, expertise and sense of humour have truly made a positive impact on our experience. Your commitment to going above and beyond is greatly appreciated. I would be more than happy to write a recommendation for you to showcase the exceptional service you have provided.Once again, thank you for everything you have done for our family. It has been an absolute pleasure working with you, and I wish you continued success in your future endeavours.Best regards,Linda Hartley
5/5
Professional from start to finish
Professional from start to finish. Shilpa was understanding of our needs and patient with my elderly parents, and caring of our home of 43 years. Shilpa kept us up to date at all times and we never felt pressured or pressurised. Nishi did most of the viewings and again courteous, punctual and understanding. Would definitely recommend and use again. Huge thank you from us all.
5/5
Thomas Syms - brilliant work
This is my second London move and Thomas Syms was very helpful in us finding the right house in Tooting. He was professional and polite throughout and always available when required. He put up with quite a few bizarre delays on my side of the chain which was greatly appreciated to ensure we got the deal over the line. Thank you
5/5
I would like to give a review for the…
I would like to give a review for the real estate agency that helped me rent my new house in Harrow. I am very grateful to thanks Harrow Winksworth.
1/5
For four weeks the branch staff thinks…
For four weeks the branch staff thinks it's ok to have mice and all the associated issues running round the flat and still no date for when the people will be coming to sort out the issue, very poor. Am sure they wouldn't want this in their own homes but it's ok for people that pay their salaries
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
1/5
Rude
Rude and defensive simply because we asked a question to gain insight into the heavily mould ridden property that for clarity is still available under a different agent (at the time of writing this has been 9 months). When faced with a query they were unable to answer without being rude, typical case of power play, unbeknown to them our combined intelligence meant we were able to avoid failing into the classic estate agent games. That said, probably only the second worst estate agent in London.
5/5
honest and effective
Guy and John did a great job, both did everything i could have asked and were much more transparent than any past experiences i've had. Without them my whole process would have been a lot more stressful.
5/5
Thanks to Finlay Cook for taking my…
Thanks to Finlay Cook for taking my sale to completion. However, it was a team effort by everyone in the Kensal Rise office. Everyone was very pro-active in marketing my property and keeping me updated on viewings and feedback. Once the sale was agreed, Finlay made sure everything went through and addressed any questions from both me and the buyer. Thank you
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