Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAaron and his team at Winkworths Kensal…
Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!
Helen · 29 April 2026
Agent replied · 23 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotI would highly recommend Kiren from…
I would highly recommend Kiren from Winkworths North Kensington to anyone buying or selling a property. She was an absolute pleasure to work with from start to finish. Communication was exceptional throughout the entire process, keeping me updated at every stage, responding promptly to any questions, and proactively ensuring everything progressed smoothly. Nothing was ever too much trouble, and her professionalism, knowledge, and attention to detail gave me complete confidence throughout. I can't thank her enough for making what could have been a stressful experience so seamless and straightforward.
Customer · 27 July 2026
★★★★★ 5/5
TrustpilotThe Blackheath team were absolutely fantastic
The Blackheath team were absolutely fantastic to work with, they were able to get us an offer within 4 weeks of putting our home on the market. Tom Wilcox was extremely conscious of the fact that we have a young family and created open days rather than daily viewings. His colleague Patrick Delvin did a fantastic job support the post-offer to completion process, bringing together solicitors across the chain to make sure we were able to move as planned. Thank you both!
Nila · 23 July 2026
★★★★★ 5/5
TrustpilotJohn and Guy were really so helpful
John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.
Grace · 21 July 2026
★★★★★ 5/5
TrustpilotExcellent service
Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.
G · 28 August 2026
★★★★★ 5/5
TrustpilotThanks Dan!
Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!
Aleah · 4 March 2026
Agent replied · 20 March 2026
Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.
★★★★★ 1/5
TrustpilotAvoid this agency if you value your…
Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.
Bettina · 24 May 2026
Agent replied · 22 September 2026
Dear Bettina,
Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office.
We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage.
Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure.
Kind regards,
★★★★★ 5/5
TrustpilotFabian is great!
Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you
R · 7 May 2026
Agent replied · 23 May 2026
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotCrystal Palace Branch
I cannot thank Vincenzo enough for his support, dedication and professionalism throughout my property search.
Emma · 4 June 2026
Agent replied · 22 September 2026
Thank you so much for your lovely feedback, Emma. We're delighted to hear that you had such a positive experience with us.
Vincenzo is indeed a valued member of our team, and he'll be thrilled to know his efforts were appreciated.
Thank you again for your support, and we look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotAmir Shafi is a star
Amir Shafi is a star! He is very quick in response and diligent. He is very good at finding out the needs of his clients and providing appropriate solutions. He is really reliable.
Masahiko · 23 December 2025
Agent replied · 22 January 2026
We're happy to see that you had a 5-Star experience at Winkworth Hendon. Thanks for sharing your feedback.
★★★★★ 5/5
TrustpilotGreat staff at Greenwich office!
John & Guy were immensely helpful with my flat purchase. They maintained regular contact throughout the entire process and ensured that everything went as quickly & smoothly as possible.
Mr · 6 September 2026
★★★★★ 5/5
TrustpilotVery positive experience
Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.
Anna · 2 December 2024
Agent replied · 25 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotImpressive service!
I have been impressed by the level of service that I have received buying through Winkworths of Highcliffe. At the start of my search, I visited 7 houses and Harvey of Winkworths was the only agent to follow up. He has regularly kept in touch throughout the process. Even when he was out of the office, I have found other members of staff were also able help and up to speed. Thank you Winkworths Highcliffe for helping me to get into my new house in time for Christmas!
Shelley · 13 December 2023
Agent replied · 25 October 2024
We're happy to see that you had a 5-Star experience at Highcliffe. Thanks for sharing!
★★★★★ 5/5
TrustpilotA great team to deal with
Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.
Mr · 7 September 2026
★★★★★ 1/5
TrustpilotMade me pay for postage
They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter
Lauren · 4 March 2026
Agent replied · 20 March 2026
At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.
★★★★★ 5/5
TrustpilotIf you want the best agent, try Nicole!
I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!
Sophia · 2 October 2023
Agent replied · 25 October 2024
Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotThe Blackheath team was great from start to finish
The Blackheath team was great from start to finish. Maisie was very accommodating to ensure viewings and suggestions, offered excellent insight/ advice and quick to respond including recommending solicitors and survey when our offer was accepted. Patrick kept the process - a five point chain on track with excellent follow up and communication - and remained calm as different pressures emerged. Absolutely would recommend!
AM · 26 September 2025
★★★★★ 5/5
TrustpilotA Lettings agent who gives good advice & listens
Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.
Ms · 12 May 2026
Agent replied · 23 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 1/5
TrustpilotPoor experience
This review has taken me a while to write because the experience we had with both Winkworths and the landlords was incredibly disappointing. As tenants, we genuinely felt we were treated very poorly.
James · 27 August 2026
Agent replied · 22 September 2026
Good morning,
Thank you for taking the time to leave a review. We were surprised to see this, as our understanding was that we'd parted on good terms following this matter as a landlord deciding not to proceed is out of our control and we remained in contact throughtout and after the rental fell through.
As background, the property was originally marketed for sale. When a sale did not proceed, it was let instead, and tenants (yourselves) were found. Some months later, a previous viewer of the property returned with an offer to purchase, which we were legally obliged to put forward, and which the sellers accepted. This meant the letting could not go ahead as planned, which we appreciate was a frustrating outcome.
We remained in contact throughout and understand any funds involved were returned in full. We're sorry this experience fell short of your expectations, but we do believe we acted fairly and transparently given the circumstances at the time.
If you'd like to discuss this further, please do get in touch directly.
★★★★★ 5/5
TrustpilotI cannot recommend Aaron and his team…
I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.
F · 26 April 2023
Agent replied · 25 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotBuy a house from Thomas Syms
I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.
The · 19 January 2023
Agent replied · 25 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotThomas has been a superstar throughout the first-time buying process!
Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!
Amy · 11 January 2023
Agent replied · 25 October 2024
Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat service from Alex and his team
Great service from Alex and his team. We'd be happy to recommend.
David · 3 September 2026
★★★★★ 5/5
TrustpilotReally professional and great guys to work with
I can't speak highly enough of the care we got from the team at Winkworths in Greenwich. Both Guy Epps and John Mook were a very safe pair of hands guiding the process from start to finish. Their wealth of knowledge of the business, supply of interested and engaged buyers and cheerful and attentive communication - light touch nudging and steering when needed - was a great example of what a difference having really professional estate agents can make. Plus they are really great guys to work with - would wholeheartedly recommend.
Jo · 20 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
