Williams Alder reviews

★★★★★ 5/5

Trustpilot

I’ve used Winkworths for many years…

I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.

Esther · 20 September 2022

★★★★★ 5/5

Trustpilot

Incredible service

We recently competed in the sale of our apartment in SE3. The conveyancing was extremely lengthy and at times frustrating. Nicola Epps was amazing from start to finish. She was professional and engaged with all parties concerned on regular basis. Her knowledge and hard work made us feel looked after at all times. We really can’t thank her enough and feel very lucky to have had her during this process.We have used Winkworths Blackheath and Greenwich for many years and they never fail to impress us.

L · 26 April 2022

★★★★★ 5/5

Trustpilot

Highly recommend

Most of the time renting can be a nightmare. I was not looking forward to it at all, especially with how the market is but we lucked out with Fabian big time and from our first call he listened to us and found us a great flat. All the admin was done really quickly and explained really well and we moved in without any problems. I would recommend Fabian and his team if you are looking to rent in the area.

Khadifa · 25 April 2022

★★★★★ 5/5

Trustpilot

Fabian has been an absolute super star…

Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.

Omar · 20 April 2022

★★★★★ 5/5

Trustpilot

Tenant Find

I've been renting a property in Islington since moving to the country 25 years ago, but became exasperated with the falling service levels -and general incompetency of managing agents. New charges and ever longer contracts, full of small print, none of it in the landlord's interest.

Mr · 19 February 2026

★★★★★ 1/5

Trustpilot

Steer clear of these corrupt people

I gave these cowboys the job of finding tenants for a flat that I have in Islington.

A · 8 September 2026

★★★★★ 1/5

Trustpilot

Lack of Professionalism at Chiswick Branch

If you're looking to rent a flat, avoid them at all costs. After cancelling 2 hours before the viewing and rescheduling to the day after, they did not even bother to contact me and mention that the flat was rented (overnight I assume). Here is when things get interesting. They tried to show me another flat for a way higher price in the same building. What kind of customer service is this? Stop playing with people's time! Again, if you can avoid them please do.

Taraneh · 2 July 2021

★★★★★ 5/5

Trustpilot

Excellent and the best service ever

James and his team share (Reading office) an unusual combination of efficiency, proactiveness, expertise and kindness. They are all extremely pleasant to deal with and experts in their field providing a service that is excellent in every way. James knew exactly how best to market my unique property and set a level of rent that was achieved. The tenancy was secured on the first day of viewings. Thank for doing a great job and I look forward to working with you all again in the future.

Michelle · 17 May 2021

★★★★★ 1/5

Trustpilot

7monts no fixing roof leak

They never solving problems.... 0 respect to tenats they are just nice liars it's 7mothns raining into the room, they check it and said it's only raining inside when the rain is stronger, so I'm still using bowls for water for 7 months. Boiler is broken now they made a appointment and didn't come over. When My girlfriend called them they said you have been contacted and informed that we come on evening... Nobody called us. Now they made appointment after week, so you can live without heating.. olso they just coming to check not to fix it....

Darius · 29 March 2021

★★★★★ 1/5

Trustpilot

Not great at check out

Crap for some tenants. We’ve had nothing but drama after attempting to break the lease.

Kaye · 3 September 2026

★★★★★ 5/5

Trustpilot

Amazing

We have just completed our purchase of an apartment in West Cliff, Bouremouth.Throughout the process we dealt with Ben, we can only use one word for the service we received from Ben and that’s AMAZING. Throughout the process Ben always replied to messages within a short period of time, even late at night. Ben was proactive in chasing less efficient solicitors and liaising between us and the seller to ensure the sale was completed in a timely manner. So if your are selling or buying in the Westbourne/West Cliff area contact Ben and his team.

TM · 26 November 2020

★★★★★ 5/5

Trustpilot

An excellent service all round!

An excellent service all round!Nadine Aucamp was wonderful all the way through the sales process of my property. She was especially excellent at keeping in touch with the buyer's and other solicitors down the chain so that I was kept properly informed of the progress of my case. To be honest, I found her a lot more helpful and clued up on what was going on than the solicitors themselves!

Marco · 14 July 2022

★★★★★ 1/5

Trustpilot

The A.I. Slop of Estate Agents

Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

Malcolm · 27 May 2026

★★★★★ 5/5

Trustpilot

Barnet Office - amazing service

I recently completed a lease on a property from the Barnet office and their service was exceptional. I had the keys within around a week of the initial viewing, their communication was slick and the friendly faces in the office mean so much in these days of portals, online videos, faceless service companies, etc. Moving into a new apartment can be stressful, but Winkworths made it a pleasure.

Bryan · 25 September 2022

★★★★★ 5/5

Trustpilot

Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously.

Lynda · 17 September 2026

★★★★★ 1/5

Trustpilot

Worst service by a mile

Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.

Kat · 29 July 2020

★★★★★ 1/5

Trustpilot

Unprofessional (Romsey office)

My daughter and myself viewed a flat that is for rent in Charter Court, Romsey, for my daughter.I explained to them that she was relocating from Carlisle and that I would pay the 6 months rent and deposit upfront, due to her circumstances.My daughter is a very quite, professional person, not someone you would look at and think she could be trouble!The day after the viewing I called the Romsey office, and said we would like to apply for the flat. I was told that they would phone the landlord and get back to me. That was last Friday (a week ago). I have received no communication from them at all. I emailed them yesterday to withdraw the offer, due to their lack of communication, and got no response to that either.Even if they have spoken to the landlord and he decided he didn't want to accept our offer of the full 6 months rent upfront, a courtesy call to let us know would have been the professional way to deal with it. Not just ignoring us.I have my doubts as to whether the offer was even put to the landlord!!Just in case your thinking perhaps my daughter is the kind of person you would take a look at and think 'no way', she currently works in an airport on check in and security. She has undergone all security checks that go with an airport job and as I said earlier, is very quiet and professional.Perhaps the agents were being a bit judgemental due to her being under 25! Who knows. We probably never will, because they don't have the decency to respond to us!

Helen · 19 June 2020

★★★★★ 2/5

Trustpilot

I am very deeply disappointed!

We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx

Silviya · 4 May 2020

★★★★★ 1/5

Trustpilot

Very rude agent

Very rude agent, i think their name is Maggie. Was very unhelpful and rude.

Diana · 22 August 2026

★★★★★ 5/5

Trustpilot

Fantastic viewing experience

Fantastic viewing experience. Matthew was extremely professional, kind, enthusiastic. He was very patient with us and answered all our questions and worries. He has a great knowledge of their properties in Newbury.

Katalin · 12 November 2025

★★★★★ 5/5

Trustpilot

Very helpful and professional

Guy and Nick from the Greenwich office were a pleasure to work with and made the process of buying my first home as smooth as possible. Both were on hand to deal with any questions, always replied promptly and remained professional throughout the process, which was a real help for me going through the process of buying a home for the first time.

Calum · 10 November 2022

★★★★★ 5/5

Trustpilot

Great customer service

The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.

Lauren · 30 October 2023

★★★★★ 5/5

Trustpilot

We’ve had an excellent experience with…

We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.

Diana · 3 May 2026

★★★★★ 5/5

Trustpilot

Amazing property management - thank you Abbi!

The best property management ever - Abbi at Greenwich in particular is a superstar, sorting out any and all issues super quickly and always very proactive and lovely. Thank you!

Adriana · 27 March 2026