Trusted Agent profile · West Midlands
★★★★★
210 reviews across 2 platforms
385 Stratford Road, Shirley, Solihull, West Midlands, B90 3BW
Melvyn Danes's office in West Midlands, at 385 Stratford Road, is rated 4.2 out of 5 across 210 reviews on two platforms, including 199 Google reviews rated 4.3.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleI can wholeheartedly recommend Melvyn Danes Estate Agents in Shirley. We were impressed from the start with a personal valuation of my mother's bungalow, then throughout the duration of the sale we were kept informed and updated with viewings, feedback and advice. The staff are very supportive and knowledgeable which we fully appreciated.
5/5
GoogleNothing but good things to say about this estate agent! Adam and his team not only made the sale of our house steamless and stress free but helped us with advice and viewings of our onward purchase. I cannot fault the service we received and have happily recommended Melvyn Danes to friends.
5/5
GoogleMelvyn Danes were extremely efficient in all areas of my house sale. They secured numerous viewings, were prompt with feedback and were always available with help and support.
5/5
GoogleSpoke with Jenny on an unrelated matter although they do manage my letting property and she was extremely helpful and friendly The whole team ALWAyS look after us but this was an added bonus and showed that we are 100% with the right people
5/5
GoogleAdam and his team of friendly, helpful and above all professional staff made the whole experience of selling our property completely stress-free. Nothing is too much trouble for this team and I wouldn't hesitate in recommending them to anyone buying or selling their property. Tracey Wood - Shirley
5/5
GoogleWould recommend Melvyn Danes to anyone buying or selling their home, friendly helpful staff who were courteous and professional, regular updates were provided throughout which was a godsend in my situation. I can't thank Sam enough for the support provided it made the stress of moving home bearable.
5/5
GoogleExcellent service. Great communication throughout. Would highly recommend.
5/5
Googleamazing helpful staff, so professional in their approach l would recommend Melvyn Danes Estate agents to anyone who wants to sell or buy. This is the second time I have used Adam and his team they are as efficient as last time. Thank you all so much
5/5
GoogleThe first good thing was that we discussed our situation of being first-time buyers and having paperwork in place with LC. She did a brilliant job presenting the factual information to the seller in making a more informed decision. I will highly recommend her for this work. The next phase was even more challenging, where managing the chain was not easy, and the seller had to change their plans due to unforeseeable circumstances. SA handled the situation professionally through continuous liaison with the parties involved and keeping everyone up to date. We were first-time buyers; she offered us guidance to understand the next steps. Here I can tell that her chain management was a lot better than some of the other well-known estate agencies in this area. For these reasons, I would give Melvyn Danes five stars and say well done to Lucy and Sam! I do genuinely hope that their firm values their contributions to their business!
5/5
GoogleAdam and his team were fantastic! They sold our last house for us and Adam was always on hand to help and advise at all times. He helped us and gave great advise when purchasing our new property too. Can recommend highly! (Lovely guy too)
1/5
GoogleI have been in touch about a few properties to rent now, and each time i get the same response 'we already have a tenant for that property' which I can understand but why advertise properties that aren't available, some of these properties are still listed as im typing this. I have also emailed back to these replies from Dawn a couple of times enquiring as to whether they have any other suitable properties similar to the ones i have enquired about and I never get a response. Poor customer serviceNegativeResponsiveness
5/5
GoogleMelvyn Danes Shirley recently sold our late Uncle's bungalow. We found them to be very professional and helpful. They kept us informed of viewings and gave us advice along the way when problems arose. We would certainly use their services again.
5/5
GoogleForgive me Melvyn Danes - this was supposed to happen a long time ago. Sam really really helped me! I genuinely haven’t had the health to go and give the box of chocolates to her and team - despite picturing doing this! Single dad! Kids! You know how it is. But genuinely Great support and help in getting my first house. Forever grateful!
5/5
GoogleTotally professional and helpful, kept me informed all the way through the selling & buying process, the team at wythall & shirley are amazing, so friendly at all times, would never use anyone else
5/5
GoogleAs expected/required
5/5
GoogleHighly impressed with Melvyn Danes Solihull for handling the sale of my parents' home. The team was thoroughly professional throughout the entire process, achieving full market value for the property. Thank you to everyone.
5/5
GoogleI instructed Melvyn Danes to sell my mother's house, as she had to go into a care home. The service was friendly and professional from start to finish. The house was placed in the Market at a realistic price and sold within a few days. I was kept up to date of progress with the sale throughout. Melvyn Danes took all the potential hassle away. I cannot recommend them highly enough and will definitely instruct Melvyn Danes in the sale of my property in the future.
1/5
GoogleTried to book a viewing and was told "the drive was too far" I wanted to outcompete other renters for a nice property and was refused the opportunity to view despite putting hours into trying to contact the lettings, anyone with good sales sense knows if somone is putting in effort they will likely pay more. Zero sales sense.
5/5
GoogleDawn dealt with a property managed by Danes with efficiency. Whilst I knew the property was rented next door we wasn’t quite expecting what we heard, Dawn has sorted and resolving and hope that they are resolved. I’m not slating Danes have significantly proved they are great renters and property management and hope that we can continue working together proving that we can all live in harmony.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFrom valuation through to final sale the team were professional, friendly and helpful. Any questions were answered promptly and knowledgeably. Communication throughout was excellent, especially once we were in the chain and moving towards completion. Highly recommend.
5/5
GoogleMelvyn Danes went above & beyond what was expected. It was like dealing with friends not a company. I was helped every step of the way with selling 2 homes & purchasing one. Very new to all this so was so grateful for their support & not just one staff member but all of them. Highly recommended.
5/5
GoogleBeen communicating recently with the shirley branch regarding a property my parents are interested in purchasing. I found every person i spoke with polite, courteous, respectful, helpful. I cannot say this about many agents ive dealt with in the past. I highly reccommend this estate agent.
5/5
GoogleA very professional and friendly service for a great price. Always available for any queries all through the process of selling. We would highly recommend Melvyn Danes Estate Agents to get your property sold quickly and efficiently!
1/5
GoogleThe man who showed me a property to rent a long with another lady appeared more interested in flirting with her then actually showing us the property. The term third wheel came to mind. I called the office Monday morning as I was interested in renting the property, they said I should have been given an application form, then they said they would email me one. They failed to do that I called back the next morning they said they had received an application so sorry. Very unprofessional. Maybe if I stuffed some socks down my top and put a low cut top on I would have had a different outcome.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Melvyn Danes's West Midlands office has 210 reviews across two platforms: 199 on Google, 11 on Trustpilot (across the whole business).
Melvyn Danes West Midlands is rated 4.2 out of 5 across all 210 reviews, and 4.3 out of 5 on Google from 199 reviews.
Melvyn Danes West Midlands, 385 Stratford Road, Shirley, Solihull, West Midlands, B90 3BW.
