Trusted Agent profile Β· West Midlands
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468 reviews across 2 platforms
53 High Road, Willenhall, West Midlands, WV12 4JR
Dixons's office in West Midlands, at 53 High Road, is rated 4.2 out of 5 across 468 reviews on two platforms, including 289 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleStraightforward sale of our property. Excellent communication. Went the extra mile where necessary. Thank you ladies at Dixons Willenhall, it has been a pleasure dealing with you all.
Thank you Lisa for your fantastic review of our Dixons team in Willenhall. It is great to read that they offered excellent communication, went the extra mile where necessary and that you found the staff a pleasure to deal with. Best wishes, Emma.
5/5
GoogleBrilliant service thanks a special thanks to all the team at dixons in willenhall
Hey Lewis, you're very welcome and thank you for your fantastic 5* review and we really appreciate your kind words. Best wishes, Graham, Customer Relations.
5/5
GoogleThank you for an effortless move Dixonβs π An amazing team , always happy to help you at any moment I thoroughly recommend using this branch x
Many thanks for the fabulous 5* review of your experience with our Dixons branch. Thank you for the recommendation. Best wishes Lucy.
5/5
GoogleBuyers view.... Dixons worked with me to try and deliver a smooth sale for the vendor even through some difficult times following the survey/searches. Very professional service.
Many thanks Keith for the excellent 5* review of your experience with our Dixons team. Kind regards, Lucy
5/5
GoogleDixions willenhall were great from start to finish. Always kept me informed with any updates.. and very quick to respond back to me.PositiveResponsiveness, Professionalism
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleGreat Estate Agents. I would never use anyone else. Second time we have used them and they have always given us the best service.
Hi Lucy, Thank you for taking the time to leave us such a positive 5* review! I will of course make sure your Kind words are passed onward to our local team. Best wishes, Scott
5/5
GoogleBrilliant team - Told Hayley exactly what type of property I was after and she found it!!! Fresh modern approach. I would definitely reccomended these guys!
Hi Gaz, thank you for taking the time to leave us with your fantastic 5* review. Kind regards, Emma.
1/5
TrustpilotNever recommend this company to anyoneβ¦
Never recommend this company to anyone .They took deposit before send me any documents charged me 160Β£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
GoogleAbsolutely spot on the whole team at willenhall I've dealt with have been 1st class big shout to Linzie I've got the house I wanted many thanks...
Thank you Russell for your amazing 5* review of Dixons in Willenhall! It is brilliant to read that you found the whole team and Linzie in the branch first class. Best of wishes in your new home, Scott.
5/5
GoogleAll round excellent service from a team of knowledgeable people. Smiles all round with plenty tea and biscuits on every visit throughout the house purchase process. Tnak you!
Hi, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Dixons team in Willenhall. I will pass on your kind comments to the entire team at the branch. Many thanks
5/5
GoogleFantastic team, caring, attentive and got the job done. Thank you x
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMade life very easy through these difficult times. Helped me through all the tricky stuff and always pleasent
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleDixon has done wonderful job, specially Tracy did fantastic work... Thank you for all of your support. M Uddin & M Yeasmin
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
GoogleRecently had my mortgage altered by Darren there financial wizard! Excellent service, quick turnaround and saved us a considerable amount of money. Thank you
Wonderful to read Ben that you were able to benefit from the knowledge of Darren and that he was able to save you money. Kind regards, Scott
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
5/5
GoogleCouldnβt of had a better experience, our property sold before it even hit the internet! The staff were all brilliant, would definitely recommend!
Thanks Steph for the 5* review and recommendation. Best wishes, Lucy
5/5
GoogleReally helpful with my query and very friendly staff.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotRented a 1 bedroom in Edgbaston throughβ¦
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didnβt make any holes.
5/5
GoogleGrate team, very helpful and pleased to say Dixon's found us our first home which we absolutely love! Thank you from us x
Thank you Naomi for such a wonderful 5* review about your experience with the Dixons' team in Willenhall. I do wish you the very best in your first home, Scott.
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
5/5
GoogleGreat service and so friendly. Tracy and hayley thank u for all the help!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service, super prfoessional, clear and friendly at the same time. Couldn't recommend more.
Thank you for the great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotVile company!
Absolutely vile company. Donβt know what they are doing. Donβt both with writing a complaint as they do not look into them at all. Nothing but severe stress.
5/5
TrustpilotDarren & his team have a refreshingβ¦
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's West Midlands office has 468 reviews across two platforms: 289 on Google, 179 on Trustpilot (across the whole business).
Dixons West Midlands is rated 4.2 out of 5 across all 468 reviews, and 4.8 out of 5 on Google from 289 reviews.
Yes. In The Trusted Agent 2026 awards: Dixons, Willenhall won Gold; Dixons, Redditch won Platinum; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.
Dixons West Midlands, 53 High Road, Willenhall, West Midlands, WV12 4JR.
