5/5
Excellent service from start to finish,first class,
Agent replied Β· 13 June 2024
Thanks for the excellent 5* review Malcolm Fry! Best wishes, Lucy, Customer Relations.
Trusted Agent profile Β· West Midlands
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470 reviews across 2 platforms
53 High Road, Willenhall, West Midlands, WV12 4JR
Dixons's office in West Midlands, at 53 High Road, is rated 4.2 out of 5 across 470 reviews on two platforms, including 289 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
Excellent service from start to finish,first class,
Thanks for the excellent 5* review Malcolm Fry! Best wishes, Lucy, Customer Relations.
5/5
Excellent & professional service from all the team at Dixonβs Willenhall. We were kept well informed throughout the whole process. The attention to detail used in marketing our property helped it sell within 2 days. I will definitely use again in the future.
Thanks Martyn for taking the time to leave your kind words. Best wishes, Mark
5/5
Would like to say thank you to all the girls at dixons willenhall for a fantastic service, made my first time purchase stress free. Would definitely recommend π β¦
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Fantastic team at Dixons providing a top class service as always. Would not hesitate in recommending them to anyone looking for a reliable, professional service that gives great results
Thank you for your fantastic comments, recommendation and 5* review. Kind regards Lucy, Customer Relations.
5/5
Brilliant service from the whole team at dixons! Would definitely recommend!! Couldnβt ask for more support & advice. Will definitely go back to Dixons in the future ππΌ β¦
Thank you for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
Terrible service from Yardley Dixonsβ¦
Terrible service from Yardley Dixons rent team.They refused my GasSafe certificate for no reason. Gas Safe themselves said it was a totally a valid legal certificate but Dixons refused it.Off to Burchell Edwards for better service.
1/5
I had a viewing but .....
I was asked to provide proof of fund before even being able to view a property to buy. When I said I am not happy to do this before viewing the property as I am not sure if I want to place an offer on it yet, my viewing was cancelled. This is such a violation of privacy and lack of professionalism....
5/5
We recently used Dixons' Willenhall office to sell a property. We were treated in a very professional manner throughout. The office staff were unfailingly friendly and efficient. I have no hesitation in recommending them.PositiveProfessionalism
Many thanks for the wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Fantastic service we could not have asked for more thank you to all the sstaff
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
This review is specifically for Hayley, if you want someone to sell your property and deal with any negotiations or problems then I would 100% recommend her.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Tracy and Hayley at Dixons Willenhallβ¦
Tracy and Hayley at Dixons Willenhall are brilliant.
5/5
Excellent service, friendly, professional and thorough, Dixons at Willenhall have gone above and beyond making my house sale go through as smoothly as possible (a rare breed), I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Brilliant to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
1/5
Absolutely unprofessional
Absolutely unprofessional, can barely get a hold of them over the phone, don't respond to email enquiries. After finally managing to get through to them and book a viewing they rescheduled twice then told me the night before the viewing was cancelled because someone had made an offer. I was one of the first to book a viewing of the property so what could of happened in between?
5/5
Jess found me my perfect property andβ¦
Jess found me my perfect property and was so great. Maggie and Josh have been so helpful too. Best experience Iβve ever had with a letting agency.
1/5
Holding deposit Scammer
Scam company. Takes 6 months' holding deposit from immigrants and then let the property to other customer. They do not reply after getting your money.
5/5
I would just like to thank all the staff at Dixonβs willenhall for their excellent service. Me and my partner recently bought out first home and the staff were so helpful throughout the whole process. Would highly recommend.
Thank you Sophie for your glowing 5* recommendation and review! I will make sure your kind words are made known to the whole team Dixons team. Best wishes, Scott
5/5
Had a great experience with Dixons willenhall .Realy very helpful.Good communication and very supportive
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
i brought a house through Dixons and i can not fault them enough, so informative and helpful throughout, would definitely recommend. 5 star service!!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Great experience in dealing with the Dixon's lot, as first time buyers we were not well educated with the whole process and Dixon's supplied great support from initial viewing through to exchange of contracts.. would highly recommend!
Thank you Daniel for your wonderful 5* review of our team at Dixons, Willenhall. It is great to read that you felt supported and informed throughout the process of purchasing your first home and I do hope you are now happily settled in, in your new home. Kind regards, Scott.
1/5
Terrible Service AVOID
Terrible Service. As a landlord I paid for full management but all they did was rent collect & they didnβt do that well, leaving me in arrears. High staff turnover. Poor service level. Contractors they use botch repairs. They price the rent low to get tenants & their fee. Iβd question whether the even meet the tenants. AVOID.
1/5
ERDINGTON Branch
Absolutely pathetic service. Rang and left several messages without any response . They havenβt got the basic levels of customer service to even pick up the phone. If thatβs their ethos then stay away from them .
5/5
Probably the best Estate Agents in the area. Very enthusiastic team that concentrate on selling your house for the best price possible. Super customer service - you won't go wrong with this team!
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
These guys are absolutely top notch. After being messed around by the last estate agents we were going to purchase with we were dreading the process of finally purchasing our first house, but the whole Dixon team were amazing. They are friendly, approachable, informative and we even managed to get the keys earlier than first told. Myself and my partner will definitely be using their services in the future :)
5/5
Fantastic service. All the of the team are pro-active throughout the buying and selling process. House sold within days of going on the market and price achieved exceeded market value. Thanks again.
Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Willenhall won Gold; Dixons, Redditch won Platinum; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.