Trusted Agent profile
★★★★★
187 reviews across 1 platform
830 Bristol Road South, Northfield, Birmingham, West Midlands, B31 2NS
Dixons's West Midlands office at 830 Bristol Road South is rated 4.8 out of 5 across 187 reviews on 1 platform, including 187 Google reviews rated 4.8.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleI have completed on my house purchase today with Dixons. A shout out for Barry, Paul and Lydia, thank you, all! I am most grateful for all your help.
Thank you for your thoughtful 5* review Claire! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat transparent service and very helpful customer service, especially Dale. Thank you
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleAlways helpful and available for updates from day 1. Managing the sale of my property to a tight time frame and though stressful came through with no issues. Friendly, knowledgeable and professional staff. I would definitely recommend.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally impressed by Candy's professionalism and pragmatic approach on a recent viewing.
Thank you for leaving us your superb 5* review Stevie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleI went to all the different estate agencies in the area when I was looking to buy a house and Dixon’s were by far the most helpful and professional. Dale in particular was so helpful and has a great knowledge of the area. I’d highly recommend them and when we eventually sell our house, we’ll be using Dixon’s!
Thank you Vicky for your wonderful 5* review and favourable comparison to other estate agents in the area. I will, of course, make sure your kind words are forwarded to Dale and the Dixons team and thank you for your recommendation. Best wishes, Scott.
5/5
GoogleThey were very professional and kept me informed all they way selling the house sale
Marie, many thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll I can say is “fantastic”, being a first time buyer we were helped all along the way to completion. Not once did I ever feel let down as all the team there made me and family very welcome and helped out when ever asked. I can’t thank them all enough
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
4/5
GoogleVery polite and efficient staff, from introduction through to house now being 'sold stc' - always return your calls and give prompt updates if required. Would recommend using if selling your house. Slightly more expensive than other estate agents, however, in my opinion, worth using - you get what you pay for.
Thank you for the great review and recommendation. I am pleased to read that things are working well and i would like to wish you the best of luck as you work towards completing the process. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah
5/5
GoogleGreat service from start to finish with friendly and efficient staff who kept me up to date, would highly recommend.
Thank you Denise for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleDixons were friendly & professional throughout the whole experience of selling. They kept in touch & kept us up to date with things as the sale progressed.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are local property investors, and I myself source properties for clients in the UK and across the world. Dale, Lydia, and the team has been outstanding and extremely helpful. We have purchased many properties from Dixons with their help. Very professional and personable, would highly recommend.
Thank you Tu for your wonderful comments and 5* review! Best wishes, Scott
5/5
GoogleI bought my first house with Dixons, all the process was perfect and professional. Great customer service support. 👏 …
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from start to finish. everyone was incredibly helpful and reassuring through every step. highly recommended
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMatt has provided an excellent service in helping me buy my first house - explaining the buying process, supporting me in selecting a mortgage that suits my finances and long term plans, and providing support throughout the conveyancing process. Thanks again Matt! Dan
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
5/5
GoogleProperty sold quickly and without any issues.
Thank you for taking the time to leave us this amazing 5* review Claire Hambleton. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent service provided by Matthew, the mortgage advisor. He took the time to find the best mortgage and insurance products for me, being realistic about my monthly repayments. He kept in touch throughout the process, all the way to completion. Highly recommended.
Thank you for your wonderful 5* review about Mathew. Best wishes, Scott
5/5
GoogleAbsolutely fantastic service from the agent Dale Williams, through to the managers Daniel Bulmer and Lydia. Very efficient, thorough, easy to communicate with and most importantly a lovely team of people. Thank you so much. Natalie, Antonietta and Angelo
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleLydia and Nikki fought tooth and nail to get us into our property on time, and I am incredibly grateful, thank you for all your hard work!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found Dixon's were keen to find a buyer, efficient, and responsive to my calls and request for explanations and information, and would be happy to use them again.PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleI went into Dixons to get information regarding houses for sale in the area. I found the staff very helpful and knowledgeable assisting me with my enquiries. Thank you for your help well done guys .
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Donna.
5/5
GoogleService from this particular Dixons was impeccable and the highly professional approach from Dale and Lydia provided appropriate and precise communication to help finalise the deal. Recommended!PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
1/5
GoogleAbsolutely rubbish at answering the phone or getting back to you. I honestly think they just sit there and watch the phone ring.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI'm all settled in my new house now and absolutely loving it! The process was all quite stressful but the employees here were always very helpful and quick to respond to any queries I had.
Thank you Florence, best wishes, Mark
5/5
GoogleThe Dixons team were exceptional. 14 views on the first day, followed by several offers. The chosen buyer completed without hassle. Thank you to every one involved. Dg
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's West Midlands office has 187 reviews across 1 platform: 187 on Google.
Dixons West Midlands is rated 4.8 out of 5 across all 187 reviews, and 4.8 out of 5 on Google from 187 reviews.
Dixons West Midlands, 830 Bristol Road South, Northfield, Birmingham, West Midlands, B31 2NS.
