5/5
Excellent service from start to finish. Candy was amazing!
Trusted Agent profile · West Midlands
★★★★★
187 reviews across 1 platform
830 Bristol Road South, Northfield, Birmingham, West Midlands, B31 2NS
Dixons's office in West Midlands, at 830 Bristol Road South, is rated 4.8 out of 5 across 187 reviews on 1 platform, including 187 Google reviews rated 4.8.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
Excellent service from start to finish. Candy was amazing!
5/5
I highly recommend the team at Dixons as I've had such a positive experience dealing with them. I've had every confidence in them from the start when Paul Orme came out to value my property. Since then he has always been welcoming, friendly and very professional. He readily offered advice and kept in close contact throughout. Everything I could have hoped for. Many thanks.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
After a slow start I was very impressed with Lydia and staff at Dixons, I thought they were very helpful and professional in the sale of the house.
Thank you for taking the time to share your experience and for your wonderful 5* review Stevan! Kind regards, Lucy, Customer Relations.
5/5
Just like to say a Big Big Thankyou to Matthew Patterson! Buying are first house we didn't no what to do etc and with covid restrictions it was mostly contact through emails and phone calls so that in it self was difficult at times. But matt was fantastic he always went above and beyond to find a solution to obstacles that got in the way. We couldn't be more grateful and we appreciate all his effort. 100% Recommend.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
Lydia was amazing supporting the entire process to move ahead when we had some pitfalls on our way. High professionalism and speed of response were definitely remarkable.
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
We went into dixsons estate agents after haveing a bad time with others . We were made very welcome and received all the help we needed from what i can only call the A team . Consisting of Matthew the money man with all the answers ,dale the young man with lots of charm and knowledge, then came Lydia she is the no nonsense operator of the A TEAM. They all had lots of time for us and took all the stress of buying a house off are shoulders. I would recommend this team of people to anyone thinking of buying or selling a house.
Thank you Ivor for your recommendation and wonderful 5* review. It is great to read that you had such a great experience. Kind regards, Scott
5/5
Excellent service from Dan and Dale. The property had been on the market for 2+ months with an online agent. Within a fortnight of Dixons taking over a buyer has been found. Nothing is too much trouble for the team, they even went out and got keys cut so I could keep mine. Both gents were very polite and kind in every dealing I had with them. Made me feel much better about spending the money on a shop-based agent. Wish I'd done it in the first place. Thanks
Dear Victoria, Thank you for the excellent review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Northfield branch. Kind Regards, Sarah
5/5
I recently purchased a house through Dixons, dealing in particular with Lydia Davies. It was a pleasure dealing with Lydia, who diligently pursued matters and as a result, we progressed to completion in a timely manner.
Thank you Freddy for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Bought a house with dixons and couldn’t fault them. They were efficient and honest with all their communications. Full of knowledge and information. Completely trusted them. They were transparent throughout. I would highly recommend and would use them again in the future for the sale of our own property. Thank you.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
I cant thank Dixons enough, and Lydia was amazing! She went above and beyond during the process of buying our first house. Highly recommended!
Thank you for the wonderful recommendation and 5* review. Kind regards Lucy, Customer Relations
5/5
Lydia and the team have been so helpful throughout the whole process, taking the stress out of house buying. Not question to big or small, highly recommended!
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
Dan and Dale were very helpful showing us around properties and also very honest, Lydia really helped to push things forward, would definitely recommend. Thanks everyone!
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
The team were great, house sold quickly and we were kept in the loop throughout the whole process. Fees fair and would highly recommend. Special mention to Dan, he was ace.
Thank you so much for taking the time to leave this five star review, it is very pleasing to read how positive your experience was with the branch through your sale and that you would highly recommend the Northfield branch to others. I will pass along your fantastic review to Dan and the entire team at the branch. Many Thanks.
5/5
We viewed a house with Paul over the weekend. You couldn't ask for a warmer, or more honest agent quite frankly. His knowledge and vision for the property were fantastic and he was professional during every stage of the viewing. Anyone selling through Dixons would be lucky to be represented by Paul.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
4/5
Good experience buying a house on sale through Dixons. Everything went well and they weren't too pushy unlike the estate agent we used to sell our house!
Thank you Fraser for your kind words of our dedicated team. It is great to see that everything went well and you had a good experience with your purchase. Best wishes Emma.
5/5
Really happy with all the staff at Dixons manager Lydia / Jewel mortgage advisor and Shaneen and Paul what an amazing team they are I would recommend there service's to anyone looking to buy or sell super outstanding service especially when using Jewel for the Mortgage
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
Not happy with my experience of purchasing first property, I recommend to avoid. I'm glad it's through and I'm well past it. The dust settled. Maybe if you're local, you're experience will be better, but for a Johnny F.? Bitter! I'm sure it's a factor here.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Dixons gave a first class servise, I was informed at all stages of the sale, the online portal is brilliant, they where able to find buyers easy after one had a change of mind. They escorted clients they took away the pressure of selling it was worth every penny, I would highley recommend using your high street store than any do it yourself on line.PositiveProfessionalism
Many thanks Jean for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
I would definitely recommend Dixons, we purchased a property though them the team kept us updated every step of the way I just wish that when we had started the process of of selling our property I had gone through Dixons Bristol rd fantastic customer service amazing team.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Brilliant letting agent Paul helped me to find the right property. Whole service from the staff was great. Thank you
Thank you Lisa for leaving us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
Dixons helped me throughout my move and were always there if I needed them to explain anything I wasn't sure of. They kept me updated at all times through the purchase and explained any documents I needed to complete. I'd recommend them to anyone looking to move.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
This is the 2nd time I have used Matt to buy a house and I wouldn’t of used anyone else. I have moved a lot further away yet this did not detract from the excellent service. Matt did absolutely everything for me to buy and sell both properties and made the experience so much easier, dealing with insurers, Solicitor’s etc. I can’t recommend him highly enough.
Thank you Laura for your great 5* review and fantastic recommendation! It is wonderful to read that you have had such a great experience, twice, while buying and selling through Dixons, Northfield, and I will of course make sure your kind words are forwarded to Matt and the whole team. Kindest regards, Scott
5/5
Excellent support, advice and guidance throughout the whole selling process. Thank you Lydia and team
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
So pleased i chose dixons to sell my property. After living in my home 50+ years it wasnt an easy decision to move but the team helped me every step of the way and were very understanding in what has been a sensitive time. The level of customer service was some of the best i have ever experienced. Would recommend Dixons to anybody
Thank you Diane for the wonderful 5* review and recommendation. Kind regards, Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's West Midlands office has 187 reviews across 1 platform: 187 on Google.
Dixons West Midlands is rated 4.8 out of 5 across all 187 reviews, and 4.8 out of 5 on Google from 187 reviews.
Dixons West Midlands, 830 Bristol Road South, Northfield, Birmingham, West Midlands, B31 2NS.