Trusted Agent profile · West Midlands

Dixons West Midlands reviews

4.8

★★★★★ Excellent

187 reviews across 1 platform

830 Bristol Road South, Northfield, Birmingham, West Midlands, B31 2NS

Dixons's office in West Midlands, at 830 Bristol Road South, is rated 4.8 out of 5 across 187 reviews on 1 platform, including 187 Google reviews rated 4.8.

Google logo

4.8 / 5

187

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Midlands office, from every platform, shown as written. First names only.

1/5

Google

Incredibly unprofessional - I have a 2 page complaint letter about their behaviour. They certainly put a dampener on my experience of buying my very first home.NegativeProfessionalism

Ruth · 25 August 2020

Agent replied · 11 June 2024

Hi Ruth, I am sorry to read that you are looking to raise a formal complaint, should you require any help with this matter, please contact us via review@countrywide.co.uk so that we can guide you to the correct team. Stay safe!

5/5

Google

Very friendly staff! They help us to buy our first home in really short time ! Thank you Dixons !PositiveResponsiveness, Quality, Professionalism, Value

A customer · 12 June 2021

Agent replied · 11 June 2024

Thank you for your 5* review!

5/5

Google

First experience of a sale. Excellent support from the team, friendly and helpful. Updated at every stage. Mainly spoke with Lydia, a special thank you to her.

Josie · 12 June 2020

Agent replied · 11 June 2024

Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.

4/5

Google

Great service, very helpful and informative every step of the way. Constant, clear communication through Lydia - a benchmark for all other Estate Agents. Would definitely recommend.

Shane · 12 June 2020

Agent replied · 11 June 2024

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

You have two exceptional staff:- Dale and Dan buying or selling houses is extremely stressful but they truly made the whole experience so much better. Would highly recommend

Theo · 13 June 2019

Agent replied · 11 June 2024

Hi Zoe, Thank you your your wonderful recommendation and 5* review of our local Dixons team! I will make sure your kind comments are made known to Dale, Dan and the whole team. Best wishes, Scott

5/5

Google

Great people who work here all very helpful and made our house buying process very easy and not stressful would very reccomend these great very pleased.

Andrew · 13 June 2019

Agent replied · 11 June 2024

Hi Andrew, Thank you your your brilliant 5* review and I am really pleased to read that our local Dixons team provided you with a stress free experience and service. Best wishes to you in your new home, Scott.

5/5

Google

Dale couldn't be more helpful. Matt & Ian also couldn't be more helpful and made the house searching process stress free. I cant thank them enough!

Louise · 13 June 2019

Agent replied · 11 June 2024

Thank you Louise for letting us know how happy you are with the service you received. Kindest regards, Mark

5/5

Google

Dale and lydia was awesome. Great customer service!!! I would recommend using them anyday.

Shanika · 12 June 2020

Agent replied · 11 June 2024

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.

5/5

Google

Fantastic guys helped us sell our house in super quick time.

Darren · 12 June 2020

Agent replied · 11 June 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.

5/5

Google

A very friendly, efficient and professional team made the sale of our property almost stress free.

Michael · 13 June 2017

Agent replied · 11 June 2024

Thank you for your wonderful five star review, it is great to read how positive your experience was with the Northfield branch of Dixons during your sale. I will make sure your kind words are passed on to the entire team at the branch. Many Thanks.

5/5

Google

Excellent, Fast and Professional service. I would highly recommend to anyone, selling or buying. Thanks x

HAYLEY · 13 June 2017

Agent replied · 11 June 2024

Thank you for taking the time to leave your delightful review, it is amazing to hear that you would highly recommend the Northfield branch of Dixons when purchasing or selling a property. I will ensure this great review is feedback to the team at the branch. Many Thanks.

5/5

Google

Fast and reliable service. Answered all of our queries quickly. Thank you. Alex and Kerlene.

Kerlene · 13 June 2017

Agent replied · 11 June 2024

It is brilliant to read your kind words about the service you have received from the Northfield branch of Dixons Estate Agents. I am very happy that you found the team to be reliable and all your queries were promptly dealt with. Your great review will be shared with the entire team at the branch. Many Thanks.

5/5

Google

staff welcoming, pleasant, and helpful from start to finish. (and dan makes a lovely cup of coffee!! lol) Would recommend them and use them again. Keep up the good work and thanks for everything x

Susan · 13 June 2016

5/5

Google

Swift and efficient

Anthony · 15 March 2026

Agent replied · 16 April 2026

Thank you for your positive review! We are delighted to hear that you had a speedy and smooth experience with us. Your satisfaction is our top priority and we strive to always provide efficient services. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Rating only, no written review.

James · 16 September 2025

Agent replied · 16 April 2026

Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!

5/5

Google

Rating only, no written review.

Yuqing · 16 September 2025

Agent replied · 16 April 2026

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

4/5

Google

Good service. Listened to what we wanted and how much we was willing to spend.

Christopher · 13 June 2016

5/5

Google

Energetic, enthusiastic sales team. Nothing is too much trouble. Many Thanks, Julie

Self · 13 June 2016

5/5

Google

Rating only, no written review.

Francis · 6 November 2024

Agent replied · 11 November 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Ahmed · 28 May 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review Ahmed

4/5

Google

Satisfactory

E · 14 December 2023

Agent replied · 11 June 2024

Thanks for the wonderful review! Best wishes, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

Joshua · 17 July 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Sally · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Eliott · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons's Google reviews

Questions about Dixons West Midlands

How many reviews does Dixons West Midlands have?

Dixons's West Midlands office has 187 reviews across 1 platform: 187 on Google.

What is Dixons West Midlands's rating?

Dixons West Midlands is rated 4.8 out of 5 across all 187 reviews, and 4.8 out of 5 on Google from 187 reviews.

Where is Dixons's West Midlands office?

Dixons West Midlands, 830 Bristol Road South, Northfield, Birmingham, West Midlands, B31 2NS.

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