Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIncredibly unprofessional - I have a 2 page complaint letter about their behaviour. They certainly put a dampener on my experience of buying my very first home.NegativeProfessionalism
Ruth · 25 August 2020
Agent replied · 11 June 2024
Hi Ruth, I am sorry to read that you are looking to raise a formal complaint, should you require any help with this matter, please contact us via review@countrywide.co.uk so that we can guide you to the correct team. Stay safe!
★★★★★ 5/5
GoogleVery friendly staff! They help us to buy our first home in really short time ! Thank you Dixons !PositiveResponsiveness, Quality, Professionalism, Value
A customer · 12 June 2021
Agent replied · 11 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleFirst experience of a sale. Excellent support from the team, friendly and helpful. Updated at every stage. Mainly spoke with Lydia, a special thank you to her.
Josie · 12 June 2020
Agent replied · 11 June 2024
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
★★★★★ 4/5
GoogleGreat service, very helpful and informative every step of the way. Constant, clear communication through Lydia - a benchmark for all other Estate Agents. Would definitely recommend.
Shane · 12 June 2020
Agent replied · 11 June 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleYou have two exceptional staff:- Dale and Dan buying or selling houses is extremely stressful but they truly made the whole experience so much better. Would highly recommend
Theo · 13 June 2019
Agent replied · 11 June 2024
Hi Zoe,
Thank you your your wonderful recommendation and 5* review of our local Dixons team! I will make sure your kind comments are made known to Dale, Dan and the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat people who work here all very helpful and made our house buying process very easy and not stressful would very reccomend these great very pleased.
Andrew · 13 June 2019
Agent replied · 11 June 2024
Hi Andrew,
Thank you your your brilliant 5* review and I am really pleased to read that our local Dixons team provided you with a stress free experience and service. Best wishes to you in your new home, Scott.
★★★★★ 5/5
GoogleDale couldn't be more helpful. Matt & Ian also couldn't be more helpful and made the house searching process stress free. I cant thank them enough!
Louise · 13 June 2019
Agent replied · 11 June 2024
Thank you Louise for letting us know how happy you are with the service you received. Kindest regards, Mark
★★★★★ 5/5
GoogleDale and lydia was awesome. Great customer service!!! I would recommend using them anyday.
Shanika · 12 June 2020
Agent replied · 11 June 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleFantastic guys helped us sell our house in super quick time.
Darren · 12 June 2020
Agent replied · 11 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
★★★★★ 5/5
GoogleA very friendly, efficient and professional team made the sale of our property almost stress free.
Michael · 13 June 2017
Agent replied · 11 June 2024
Thank you for your wonderful five star review, it is great to read how positive your experience was with the Northfield branch of Dixons during your sale. I will make sure your kind words are passed on to the entire team at the branch. Many Thanks.
★★★★★ 5/5
GoogleExcellent, Fast and Professional service. I would highly recommend to anyone, selling or buying. Thanks x
HAYLEY · 13 June 2017
Agent replied · 11 June 2024
Thank you for taking the time to leave your delightful review, it is amazing to hear that you would highly recommend the Northfield branch of Dixons when purchasing or selling a property. I will ensure this great review is feedback to the team at the branch. Many Thanks.
★★★★★ 5/5
GoogleFast and reliable service. Answered all of our queries quickly. Thank you. Alex and Kerlene.
Kerlene · 13 June 2017
Agent replied · 11 June 2024
It is brilliant to read your kind words about the service you have received from the Northfield branch of Dixons Estate Agents. I am very happy that you found the team to be reliable and all your queries were promptly dealt with. Your great review will be shared with the entire team at the branch. Many Thanks.
★★★★★ 5/5
Googlestaff welcoming, pleasant, and helpful from start to finish. (and dan makes a lovely cup of coffee!! lol) Would recommend them and use them again. Keep up the good work and thanks for everything x
Susan · 13 June 2016
★★★★★ 5/5
GoogleSwift and efficient
Anthony · 15 March 2026
Agent replied · 16 April 2026
Thank you for your positive review! We are delighted to hear that you had a speedy and smooth experience with us. Your satisfaction is our top priority and we strive to always provide efficient services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
James · 16 September 2025
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
★★★★★ 5/5
GoogleRating only, no written review.
Yuqing · 16 September 2025
Agent replied · 16 April 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
★★★★★ 4/5
GoogleGood service. Listened to what we wanted and how much we was willing to spend.
Christopher · 13 June 2016
★★★★★ 5/5
GoogleEnergetic, enthusiastic sales team. Nothing is too much trouble. Many Thanks, Julie
Self · 13 June 2016
★★★★★ 5/5
GoogleRating only, no written review.
Francis · 6 November 2024
Agent replied · 11 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Ahmed · 28 May 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review Ahmed
★★★★★ 4/5
GoogleSatisfactory
E · 14 December 2023
Agent replied · 11 June 2024
Thanks for the wonderful review! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleRating only, no written review.
Joshua · 17 July 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Sally · 12 June 2023
Agent replied · 11 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Eliott · 12 June 2023
Agent replied · 11 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.