Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLydia and the team have been outstanding at what they do. They made the whole process smooth from start to finish, and I couldn’t have asked for better support. I would highly recommend using this estate agent if you want a stress-free and positive house-moving journey.
Neil · 15 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to have provided you with a smooth and stress-free experience in your house move. Our team takes pride in providing excellent support for our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA great big thank you to Paul who was always a friendly voice on the end of the phone and helped us immensely to successfully sell our property. Thank you also to Lydia for keeping on top of the sale so that we could get the completion date sorted! Also a big thank you to the Dixons team.
Natalia · 29 October 2025
Agent replied · 28 December 2025
We are so thrilled to have been a part of your successful property sale! Our team strives to provide the best service possible and we are thrilled to hear that you had a great experience with Paul and Lydia. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service by the staff especially Danielle and Jewel. They were both professional, friendly and patient. They made my journey of purchasing a house easy. I could understand evey step of it. I would recommend Dixons Estate Agents to anyone who wants to purchase a house.
Wendy · 28 November 2025
Agent replied · 28 December 2025
Thank you for the glowing review! We are so happy to hear that Danielle and Jewel provided you with excellent service during your home-buying journey. We strive to make the process as smooth and understandable as possible for all our clients. Thank you for recommending us to others, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLydia and her team were amazing , professional, supportive and helpful . I do appreciate all their effort in making the buying of my first home successful. Welldone guys
Motunrayo · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team was able to make your first home buying experience a success. It was our pleasure to support and assist you along the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing service, really recommend Jewel and northfield team always make it possible when you're not sure thanks alot for the good work keep it up.
Judith · 15 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Jewel and Northfield. We always strive to go above and beyond for our customers and we are happy to have made a positive difference for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an amazing service from Paul Orme.
We’d found a house we liked, however our house wasn’t on the market & we had a short period of time to get ours on the market and under offer to proceed with the house we’d found. Paul wasted no time & did everything he could to get us sorted… he had our house listed, numerous viewings & finally under offer (for the price we wanted) all within a couple of weeks. Fast forward to today & we’ve completed on our sale with the buyer Paul found & we moved into our new home. Paul is an asset to Dixon’s & the sole reason I’d used Dixon’s in the future.
Az · 25 July 2024
Agent replied · 24 August 2024
Hi Az GSXR, we are thrilled to hear about the amazing service you received from Paul Orme. It's wonderful to know that Paul's dedication helped you secure a buyer and smoothly transition into your new home. Thank you for choosing Dixons. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDixons have been nothing more than exceptional. The service received from Lydia, Jewel and Paul has been top notch. Would thoroughly recommend using these for all your house moving needs
Jack · 15 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! We strive to provide exceptional service, and we're thrilled that Lydia, Jewel, and Paul went above and beyond for you. It was a pleasure helping you with your house move. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI called Dixons after choosing another well known online company who were absolutely useless and just took my money.
Candy came to my house on the same day and assured me that they could sell my house.
She wasn’t wrong and Danielle and Paul had arranged many viewings within days.
The house was sold within a couple of weeks when it had previously been on the market for months.
I can’t fault Dixons at all - thank you!
Laura · 21 December 2025
Agent replied · 28 December 2025
Thank you so much for choosing Dixons and giving us the opportunity to sell your house. We are thrilled to hear that our team provided a fast and efficient service! We take pride in our commitment to our customers and are delighted to have helped you sell your house. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe stress and strain of selling my house was made so much easier with the help of Lydia, who was an absolute godsend. Particularly towards the end, when the contracts were going through, Lydia was so supportive and with her help, last …
Mandy · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We strive to make the selling process as stress-free as possible for our clients. We're thrilled to hear that Lydia and our entire team at Northfield branch were able to provide top-notch support and assistance throughout. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJewel was golden, Paul is amazing ,jewel made everything seamless, she is always ready to talk and willing to help .
Tirimisiu · 14 December 2025
Agent replied · 28 December 2025
Thank you for your glowing review! We are so pleased to hear that Jewel and Paul provided you with a seamless experience. Our team strives to always be available and ready to assist our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDealing with Lydia and the team has been the best experience of any estate agents I've had, from day 1 every word has been actioned and not once have I felt uneasy dropping Into the branch or picking up the phone with any questions or help filling in with forms. The service 100%, The team 100% and the overall experience 100%. Other agents clearly don't have the skills, empathy or talent to deliver what they promise (as I've found out on previous occasions) - so thanks again to Lydia and the team at northfield for rasing the bar and most importantly delivering the service they sell.
Justin · 12 June 2023
Agent replied · 11 June 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDixons were outstanding from start to finish, they went above and beyond in selling my flat and at the point it looked like things may fall through they helped us all find a solution. Lydia, Danielle and Paul worked tirelessly to secure a sale and kept me updated all the way - I couldn't recommend them more.
Lauren · 21 December 2025
Agent replied · 28 December 2025
Thank you so much for the kind words! We are thrilled to hear about your positive experience with Dixon's. Our team strives to go above and beyond to assist our clients and provide excellent service. We are happy to have helped sell your flat and find a solution. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Dixsons have been outstanding. Paul Orme was professional thought out. His knowledge about the the local area is invaluable. Lydia Davis was brilliant keeping thinks on track for the sale of the property. I would recommend highly if you are selling or indeed buying property in the local area. Well done to everyone involved making it a seamless sale for me.
Terry · 15 September 2023
Agent replied · 11 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing staff.. bought my first house with Dixons and everything went smoothly and without delays. All staff is amazing and very supportive. My massive thanks to Lydia, Paul and Barry as each in their roles supported me throughout the process and made my dream happen hassle free. Definitely recommend you guys to everyone who is buying their house 🏠.
MARLENE · 12 November 2023
Agent replied · 9 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLydia and Paul were the dream team when i had to sell my house. Lydia went above and beyond and had the patience of a saint and Paul got the house sold for us on the first viewing at asking. A friendly and very professional team.
Su-Ling · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Su-Ling! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful as buyers from the start of the viewing process, particularly Danielle , Paul and Lydia
Nathan · 11 August 2025
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOverall great service! Massive thank you to Paul and Danielle for all your help. Highly recommend.
Katie · 16 August 2025
Agent replied · 16 April 2026
"Thank you for your kind words! We are delighted to have provided you with great service and we will make sure to pass on your praise to Paul and Danielle. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMatthew Patterson our mortgage advisor provided an exceptional service and went above and beyond his job description to help us when buying our first home. Not only did he make the mortgage side of things easy and straightforward, he also helped in the conveyancing process. Whilst everything was dragging out with the law firm and everything was at a standstill and we lost all hope, Matt came to our aid to ensure the progression of the sale. He gave us advice and helped chase for us when things weren't progressing. He provided an excellent service during these challenging times where I imagine he is inundated with queries due to the COVID-19 implications and we are extremely grateful for his help. He is truly a professional at what he does and would highly recommend his services. Thank you Matt!!PositiveProfessionalism
Geri · 12 June 2021
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI have recently purchased my first property through Dixons estate agents and I can honestly say that they were so so helpful throughout the whole process. Regular calls and updates. Staff were more than happy to answer any questions I had. I especially want to thank Shaneen and Jewel for supporting me throughout :)
Lewis · 12 December 2023
Agent replied · 11 June 2024
It’s really lovely to read another 5* review Lewis. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExtremely helpful team, easy to get hold of via phone or email when there were issues with the purchase. Responded to messages really promptly
Very patient with me as a 1st time buyer who had lots of daft questions.
Mostly dealt with Lydia the manager who was brilliant
Debs · 12 June 2023
Agent replied · 11 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service so professional can’t do enough to help me thank you Lydia from a very happy mr talbot excellence at the highest level
John · 25 September 2024
Agent replied · 25 October 2024
Thank you for your terrific 5* review John. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProbably the best experience I’ve ever had with real estate agents with absolute class. Starting from the marketing team, Paul , an absolute gentleman I might add, gave his time to show us around multiple properties that fitted our description and didn’t give up until he found the right one for us and in addition helped us finding the right mortgage broker and lawyers without any hassle as well as another agent, Lydia , who managed to communicate with the sellers of the property and as a result chased up the property so matters could be exchanged swiftly
Again, what a brilliant team this guys were ,would definitely recommend to any one knew in the estate business !!!
Adam · 19 May 2024
Agent replied · 11 June 2024
Dear Adam, thank you for your glowing review! We are thrilled to hear about your positive experience with our team, especially with Paul and Lydia. We are delighted that they were able to assist you in finding the perfect property and making the process smooth for you. Your recommendation means a lot to us. We look forward to helping others in the estate business just as effectively. Thank you for choosing Dixons Sales and Letting Agents Northfield.
★★★★★ 5/5
GoogleJewel was an absolute star helping me with my mortgage. As someone that never knows how these things work, I was guided every step of the way and my mortgage was a simple process. Will always use Dixons whenever I need to renew or move
Lauren · 7 March 2025
★★★★★ 5/5
GoogleI would absolutely recommend Dixons Estate Agents to anyone buying a property in the Midlands. They showed genuine care, clear communication, and helped turn a nerve‑wracking experience into an exciting move. I’d happily use them again and will be recommending The entire team to friends and family.
Phoenix · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear about your positive experience with our team at Dixons Estate Agents. We strive to provide genuine care and clear communication for all of our clients. It was a pleasure helping you … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
