Trusted Agent profile · West Hampstead

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Paramount Properties West Hampstead reviews

★★★★★ Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

My first time renting in London. Thanks to Hannah for making this process quick and simple!

1 · 10 February 2026

Agent replied · 10 July 2026

Many thanks for the five star review.

5/5

Google

When I restarted my property search following another purchase falling through, Jamie was very helpful in understanding exactly what I was looking for and suggesting properties I would be interested in. His approach to viewings is very …

Alishah · 10 July 2025

Agent replied · 22 May 2026

Hi Alishah - wow what a review! We’re so pleased to hear that Jamie was able to support you so thoughtfully during what can be a stressful time, especially after a previous purchase fell through. Jamie’s calm, patient, and people-first … More

5/5

Google

We have been dealing with Jamie Jacobs at Paramount over the last couple of months & it has been a pleasure. Jamie has been professional at all times, staying in contact & chasing all parties in an informed manner in the lead up to exchange of contracts. We would recommend Jamie to anyone looking to sell or buy a property in West Hampstead & the surrounding area.

Paul · 22 May 2024

Agent replied · 23 August 2024

Hi Paul, it's been wonderful to work with you. We really appreciate your recommendation!

4/5

Google

We had a relatively short window to complete all the paperwork required, which was a little stressful at times, however Dexter was particularly helpful and went the extra mile to ensure that everything was sorted for us before our move in date!

Olivia · 22 May 2025

Agent replied · 29 August 2024

Hi Olivia, Thank you for taking the time to leave us a great review! We're pleased that we were able to pull together your move in such a short amount of time - we hope you enjoy your new home!

5/5

Google

Jamie and the team in the sales department are absolutely fantastic to work with. Professional, hardworking and get the right sales results quickly, they then make sure the sale progresses to completion as easily as possible. Always a pleasure to work with!

Lee · 22 May 2025

Agent replied · 22 October 2024

Hi Lee, thanks for leaving us a great review! We're so pleased to hear you had a great experience with Jamie and our sales team, we'll be sure to pass this on to them. Should you ever need us in the future, we'd love to help!

5/5

Google

I’ve had my flat managed by Paramount for years now and have never been disappointed. Holly, Wiktoria, and Isabella have been wonderful, always proactive, helpful, and swift to respond. So grateful to them and to Spencer for everything.

Jo · 23 August 2026

Agent replied · 23 August 2026

Thank you, Jo! We're thrilled to hear that Holly, Wiktoria, and Isabella have consistently provided you with excellent service. Your appreciation for our team's proactive and helpful approach truly motivates us to keep delivering the best experiences for our clients. We're grateful for your continued trust in Paramount Properties!

5/5

Google

We were recommended Paramount by a close friend and I can see why. Adam, Jamie and Harrison were each highly professional, personable and fantastic with their communication from the beginning to the end of the process. Loved the idea of …

Matt · 28 May 2025

Agent replied · 22 May 2026

Hi Matt! Thank you so much for leaving us a great review!

5/5

Google

I’ve been working with Paramount from 2009 when they sold me my flat, through becoming a landlord in the last few years and the service has always been excellent. They deservedly have a great reputation locally, too. Friendly, …

Abigail · 6 August 2026

Agent replied · 22 October 2024

Hi Abigail, thank you so much for your fantastic review! We work hard to ensure that when you choose Paramount, we're your agent for life, so hearing that you've been with us since 2009 truly makes all our efforts worthwhile. Thanks again, and we can't wait to share your feedback with the team!

5/5

Google

After several years of trying to sell my property, I was fortunate to have Jamie Jacobs handling the sale. He was professional, proactive and an excellent communicator throughout, keeping me informed at every stage and dealing calmly with …

Judy · 6 August 2026

Agent replied · 13 May 2026

Thank you so much for such a thoughtful review. It means a lot to hear that Dexter's approach stood out. He truly values staying connected and offering honest advice. We're so glad his approach has made you feel supported.

5/5

Google

We have had our property managed by Paramount for 21 years. They have always looked after our property to a high standard. They have made recommendations to us regarding maintenance and made sure our tenants are well looked after. This has made it possible for us to have our property as long as we have, even after moving to Australia. Thanks Spencer and the Paramount team.

Michelle · 22 May 2024

Agent replied · 23 August 2024

Hi Michelle, 21 years!!!!! Thank you for continually choosing us as your agent; we're so pleased that we've provided you with an excellent service throughout every chapter.

5/5

Trustpilot

Paramount Property is very amazing and professional

Paramount Property is very amazing. I have them managed my property portfolio for many years. Never disappointing. They are so good that my families moved their portfolios to Paramount too. They also managed renovation projects for me in the past. Loads of good advice and expertise. I would say they are the best in London (given that I had experiences with other agencies). Can’t thank the team enough

Customer · 14 April 2024

Agent replied · 23 October 2024

Thank you so much!

5/5

Google

Bought our first home through move revolution and they were great. Great communication throughout the process making sure we knew everything we needed in a timely manner. Thanks Sky and Sophie for all your work, you guys were fab!

Olivia · 12 June 2025

Agent replied · 12 June 2026

Thank you Olivia for your brilliant five star review. Sky, Sophie and all the team were delighted to read your kind words With thanks from us all.

5/5

Google

Jamie and the team were great to deal with and worked very hard steering a probate sale with some complications to sale. Thank you.

Timothy · 13 November 2025

Agent replied · 13 May 2026

Hi Timothy, thank you for your kind feedback. We're so glad Jamie and the team were able to guide you through the probate sale and help navigate the challenges along the way! We really appreciate your trust in us.

5/5

Google

Dexter was completely on it with our move, super quick replies and had an electrician out within an hour when we needed a plug sorting. Would recommend!

Rio · 13 October 2025

Agent replied · 13 May 2026

Thanks for your feedback Rio! Thats wonderful to hear! we're so pleased Dexter was able to jump in quickly and get everything sorted for you, even down to the plug! Thanks for recommending us!

5/5

Google

Outstanding service from start to finish . Jamie Jacobs and lionel Stoll have been exceptional and have managed to get my sale through seamlessly through hard work and dedication and it wasn’t an easy situation . There is not a better estate agency than Paramount . They are the only agency I have dealt with that have real heart and genuinely care about their clients

Always · 22 May 2024

Agent replied · 5 September 2023

Thank you for leaving a great review! We look forward to working with you in the future! Paramount

5/5

Google

A huge thank you to Ollie Gorman and Janki Chauhan for being a constant support throughout the rental process. As a tenant they provided me with regular updates and went above and beyond to work with timeframes that worked for me in terms of moving in and out of the property and were reassuring, professional and reliable during the whole process. Thank you very much!

Lucy · 22 May 2024

Agent replied · 5 September 2023

Hello Lucy, Thank you for taking the time to leave us a five star review! Thanks again and we look forward to working with you in the future. Paramount

5/5

Google

We've been dealing with Paramount for 15+ years, using their letting and management services. The team have always been helpful and pleasant to deal with, and reliable and professional. Recently they also project-managed a major refurb …

Gill · 6 August 2026

Agent replied · 5 September 2023

Thanks for writing a review Alastair, it's always lovely to receive feedback like yours. We'll make sure Spencer, Dexter, Daniel and the rest of the Lettings team read the review too.

5/5

Google

Paramount Properties provided a fantastic service from start to finish throughout my purchase. Ollie initially showed me the property and took the time to answer all my questions, demonstrating a level of professionalism and experience that …

TP · 6 August 2026

Agent replied · 29 July 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with Ollie and Jamie at Paramount Properties. Our team strives to provide exceptional service, and it's great to know that we could … More

5/5

Google

I’ve had a great experience finding and moving to a new flat all thanks to George who has been very helpful and responsive to my queries, which made the whole process very fluid. Thank you!

Bob · 10 July 2025

Agent replied · 10 July 2026

Dear Bob, We're delighted to hear about your great experience finding and moving to a new flat. It's wonderful that George was so helpful and responsive, making the process smooth for you. We appreciate your feedback and will be sure to recognize George's excellent service. Thank you for sharing your positive experience with us. Thank you, JLL

5/5

Google

Excellent end-to-end experience with Paramount. We bought our property through them years ago and sold it with the help of the same agent. Or property was also let out by Paramount lettings for a few years. I could not recommend Paramount more. Always professional, responsive and courteous, they know the local market very well and and the experience and expertise they being has been invaluable to us over the years. We dealt with Lionel Stoll and Jamie Jacobs on the sales side and Dexter Franklin- Beck on the letting side and could not recommend them more. Excellent professionals and wonderful to deal with on a personal side. Will not hesitate to go back to Paramount again in the future.

Ekaterina · 22 May 2023

Agent replied

Hi Ekaterina Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Lionel, Jamie, Dexter & the Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

I was very impressed with Paramount’s expertise in dealing with the sale of my flat. There were quite a few issues and Jamie was super efficient at getting through each, always positive and effective, and unlike some other agents he knows who the client is. All appointments were carried out without any hassle and always respectful of my home. Regular updates and feedback and he listens. Robert has a wealth of knowledge on related matters easing the way. I would wholeheartedly recommend Jamie as an agent and the whole team for their efficient service.

Susan · 22 May 2023

Agent replied · 5 September 2023

Hi Susan, Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience. We will be sure to pass your review onto Jamie, Rob and the Team! We look forward to working with you in the future! Paramount

5/5

Google

The best estate agents we have ever had in London. Communication with every person was flawless (special thanks to Cory & Kaitlin - amazing people), referencing process and tenancy agreement was super smooth and when we got the keys we even had a surprise welcome gift from them inside the flat. They were very clear from the very start and overall we had a very good experience with Paramount Properties. We 100% recommend them. P.S. We really liked the virtual tours they make that are uploaded in the listing making a virtual viewing accessible to all. Cory and Kaitlin we thank you very much!

Konstantinos · 22 May 2023

Agent replied · 5 September 2023

Hello Konstantinos! Thank you so much for leaving us a fantastic review! Your feedback is really appreciated, we are so pleased to hear we were able to give you such a great experience! We will be sure to pass this on to Kaitlin and Cory. Thanks again and we look forward to working with you in the future. Paramount

5/5

Google

Just wanted to share how excellent Paramount were at helping us get our property ‘rental’ ready. Cory was fantastic in all his communication and was incredibly helpful but also very attentive and patient. Each and every question, even if it had been asked before, was answered. The property was marketed beautifully and the rental process was handled seamlessly. It’s obvious that Cory and the rest of his team at Paramount work to a high professional standard. Could not recommend them highly enough. Thank you so much Cory!

Rupalee · 22 May 2023

Agent replied · 5 September 2023

Hi Ruplee Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Cory and the Lettings Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

The team at Paramount provided us with a thoroughly professional service. They supplied high quality photos, videos and literature. They were always respectful of our property and ensured that it was always secured after viewings. We would recommend Paramount without hesitation. Special thanks to: I had the pleasure of dealing with Jamie Jacobs at Paramount over a period of several months. I always found him to be honest and thoroughly professional. He would always responded promptly to every email or voice mail message I left him (even when he was off sick!) Jamie is a credit to his profession and I hope Paramount appreciate what they have in him.

Jane · 22 May 2023

Agent replied · 5 September 2023

Hello Jane, Thank you for leaving us a five star review. We are so pleased to hear you've had a great experience with Jamie and the team! We are thrilled to hear that you've had such a great experience! Thanks again and we look forward to working with you in the future! Paramount

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Questions about Paramount Properties West Hampstead

How many reviews does Paramount Properties West Hampstead have?

Paramount Properties's West Hampstead office has 1,795 reviews across three platforms: 1,725 on Google, 31 on Facebook, 39 on Trustpilot.

What is Paramount Properties West Hampstead's rating?

Paramount Properties West Hampstead is rated 4.8 out of 5 across all 1,795 reviews, and 4.8 out of 5 on Google from 1,725 reviews.

Has Paramount Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.

Where is Paramount Properties's West Hampstead office?

Paramount Properties West Hampstead, 150 West End Lane, West Hampstead, NW6 1SD.

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