Trusted Agent profile · West Hampstead

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Paramount Properties West Hampstead reviews

★★★★★ Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

We bought a property marketed by Paramount and they were fantastic. Especially Suzanne who even helped us with our sale. I would highly recommend

Anthony · 11 January 2026

Agent replied · 11 May 2026

Thank you for your kind feedback. It's great to hear you had such a positive experience, and especially pleased that Suzanne was able to support you not only with the purchase but also with your sale. We appreciate the recomendation and wish you all the best in your new home.

5/5

Google

Dexter has been extremely helpful throughout our renting process. From being available to answer any questions we had before we moved to being on call the weekend we moved in, we felt supported in every way. We feel confident renting with Paramount and would recommend them wholly.

Isabelle · 22 May 2025

Agent replied · 8 November 2024

Hi Isabelle, Thank you so much for sharing your experience! We’re thrilled to hear that Dexter provided such supportive service throughout your renting process. Knowing you felt confident and well-supported with Paramount means the world to us. If you ever have any questions or need assistance, don’t hesitate to reach out, we’re here for you. Enjoy settling into your new home!

5/5

Google

I’ve been working with Paramount for the past 5 years and found them to be proactive and a great team to deal with. Their managed service has meant letting with them has been hassle free. Recently swapping over new tenants, Dexter has been a superstar ensuring no void periods and very smooth service to find a great new tenant. I’d highly recommend if you’re looking for a great agent with local knowledge.

Naomi · 22 May 2024

Agent replied · 17 October 2023

Hi Naomi, we really appreciate your recommendation and we'll make sure Dexter sees your kind words!

5/5

Google

Jamie and Adam were fantastic throughout the selling process. Couldn’t recommend more highly!

Samawiz1 · 9 April 2026

Agent replied · 13 April 2026

Thank you for your great feedback! we're so pleased to hear that Jamie and Adam were fantastic throughout the selling process. We really appreciate your reccomendation!

5/5

Google

A very pleasant experience with Paramount. In particular, Suzanne and Jamie were very helpful within the acquisition our new place, providing clear information and proving to be clear points of communication through every step of the way. …

Celia · 22 August 2025

Agent replied · 13 May 2026

Thank you Celia for sharing your experience! We're so pleased to hear Suzanne and Jamie were able to support you so well throughout your move. Clear communication and a smooth process are always our goals, and it's wonderful to know they made things comfortable for you. Wishing you all the best in your new home.

5/5

Google

We had a very good experience with Paramount, especially Jamie and his team. Super professional, friendly, easy to work with. They listened to the needs of their clients and showed homes that approximated the discussed requirements of …

Dr · 22 August 2025

Agent replied · 13 May 2026

Thank you for sharing such wonderful feedback Alvin! We're over the moon to hear that Jamie and his team made your search a positive and stress-free experience. Listening to our clients' needs is so important to us, and we're thrilled it … More

5/5

Google

My wife and I bought our property through Paramount and were very happy with their service. Jamie showed us the property initially and Harrison dealt with the sale. Both were very efficient and gave us regular updates. He even helped to …

Sacchin · 10 July 2025

Agent replied · 22 May 2026

Hi Sacchin, thanks so much for leaving us a fantastic review! We're so pleased to hear you had a great experience with Harrison and Jamie. We will be sure to pass this review on to them! Thanks again and we hope you enjoy your new home!

5/5

Google

Harry and Holly were very helpful from our first visit until we were completely at home in our new flat. We really appreciated their quick response and availability. It's nice to know that we can always contact Paramount if we face any issue with our rental.

Priscille · 22 May 2025

Agent replied · 22 May 2026

Hi Priscille, thank you so much for leaving us a great review! We will always be here to help should you need us, so please, don't hesitate to reach out! Wishing you all the best in your new home!

5/5

Google

Paramount has just sold my flat, and I have to thank Jamie Jacob for his professionalism and constant assistance throughout the sale.

Naser · 11 January 2026

Agent replied · 11 May 2026

Thanks for your feedback Naser, We're delighted to hear Jamie prvided such a professional and consistent support throughout the sale of your flat. Congratulations on your sale, and thank you for choosing Paramount.

5/5

Google

Great experience, both Harry and Holly were extremely efficient, responsive and helpful during the entire renting process !

Young · 13 February 2026

Agent replied · 13 April 2026

Thank you for giving us a 5-star review! We are so pleased to hear Harry and Holly were efficient, responsive, and helpfuly throughout the renting process. Providing a smooth and supportive experience is very important to us, so it's lovely to know their efforts made a difference. We appreciate you taking the time to shate this.

5/5

Google

Sending a very big thank you to Reuben who went out of his way to allow us extra time to view our property prior to exchange. We have been extremely pleased and impressed with the professionalism of everyone that we have dealt with at Paramount.

Kim · 22 May 2025

Agent replied · 10 December 2024

Hi Kim, thanks so much for leaving us a fantastic review! We're so pleased to hear that Reuben has gone above and beyond to make your experience as positive as possible! We pride ourselves on support and professionalism here at Paramount, hearing experiences like yours really makes our day. Wishing you all the best in your new home and please don't hesitate to reach out if there's anything more we can help with.

5/5

Google

Lydia, Harvey and the team were brilliant, communicative, kind, patient in all they did and, if I ever move again, would use them again as well as recommend them highly to anybody that's unsure about who to use. Referrals are the best …

YoDan · 12 June 2025

Agent replied · 12 June 2026

Thank you for your amazing five star

5/5

Google

The team are very supportive and always in real time to provide updates and feedback. Big thanks to Harry for best support to make all things completed successfully.

Jovy · 13 November 2025

Agent replied · 13 May 2026

Thank you for such kind words Jovy! We are delighted to hear the team kept you well informed throughout the process, and that Harry's support helped everything come together smoothly. We really appreciate your feedback!

5/5

Google

I recently viewed and purchased my first property. Adam and the team were fantastic throughout. Professional, knowledgeable, and friendly. Thank you

Liam · 11 January 2026

Agent replied · 11 May 2026

Thanks for your 5-star review Liam! Congratulations on purchasing your first property! We're delighted to hear Adam and the team supported you so well throughout. Wishing you all the best in your new home.

5/5

Google

Just moved in and the process was so nice. Holly and Harry were very efficient and communicative. They answered all our questions and made a very fast turn around from viewing to move-in relatively simple and straightforward. Excellent customer service and a well-organised business.

S · 22 May 2025

Agent replied · 8 November 2024

Hi SCF! Thank you for your fantastic review! We're delighted to hear that Holly and Harry made your move-in process smooth and straightforward. Efficient and clear communication is what we aim for, and we’re thrilled to know you had a great experience. If there’s anything you need as you settle in, don’t hesitate to reach out. Welcome to your new home!

5/5

Google

Wanted to say thank you to Paramount and in particular Jamie and Niall for having worked so pro actively and professionally to get my property sold. The process was well managed throughout and particularly appreciated their good advice and guidance from start to completion.

Arman · 22 May 2025

Agent replied · 22 May 2026

Hi Arman, thank you so much for leaving us a fantastic review! We will be sure to pass this on to Jamie and Niall - we know they will both be thrilled! Wishing you all the best in your new chapter and should you need us again, please do not hesitate to reach out!

5/5

Google

Had a great experience viewing and moving into my flat with Paramount. Holly was quick to answer all my questions about the flat and once my offer was accepted, Harry was very helpful in answering my questions prior to move in. Paramount …

Daisy · 28 May 2025

Agent replied · 22 May 2026

Hi Daisy! Thank you so much for leaving us a fantastic review. We're so pleased to hear you've had a great experience with Harry and Holly - moving to a new city can have it's challenges, we're glad we could make it easier for you! Thanks again and we hope you enjoy London!

5/5

Google

I can't recommend Paramount highly enough. We had previously listed our property for sale with one of the soulless corporate giants, paying a high commission, only to be stuck in a 12-week contract without a single viewing. It was a …

Ribale · 6 August 2026

Agent replied · 4 August 2026

Thank you so much for your incredible review. It truly means a lot to all of us. We're delighted that after your previous experience, we were able to restore your faith in estate agents. Selling a home can be challenging at the best of … More

5/5

Google

Having appointed Paramount Properties I put my trust in them to handle the sale of my apartment. I was delighted with their service and particularly the tenacity and dedicated approach from Jamie who is their lead sales consultant at their …

Paul · 6 August 2026

Agent replied · 6 August 2026

Thank you so much for your kind words, Paul! We are thrilled to hear about your positive experience with Paramount Properties and Jamie at our West Hampstead branch. Your trust in us to handle the sale of your apartment means a lot, and … More

5/5

Google

Had the best experience with Paramount Properties. I worked alongside Dani and Isabella who were equally helpful and only ever a phone call away. Would highly recommend their service and go through them again myself in the future. 10/10

Archie · 18 August 2026

Agent replied · 19 August 2026

Thank you so much, Archie! We’re thrilled to hear that you had such a positive experience with Dani and Isabella. Your recommendation means the world to us, and we look forward to assisting you again in the future!

1/5

Google

Spent two years living in what I have dubbed "Theseus's flat" as by the time I moved out each part of it had fallen apart and had to be replaced. Stove broke. Toilet broke. Drainage never worked properly the whole time I was there. Good …

Pearl · 2 July 2026

Agent replied · 18 July 2026

Hi Pearl, I am so sorry you've had so many maintenance issues here, and struggled with the owners handyman. This is something we can pick up with you directly and hopefully gather some feedback on what's happened here and if there is anything we could have done to make your stay more enjoyable.

5/5

Google

Property managed and then sold by Paramount. Great service throughout. Thank you Jamie, Adam , Mehul

Lawrence · 13 February 2026

Agent replied · 13 April 2026

Thank you for your 5-Star review Lawrence! We're thrilled to hear you recieved great service throughout both the property managment and sales process. A big thank you for trusting us to guide you from begining to end.

5/5

Google

Jamie was fantastic in helping us find our new home. He made the process smooth and efficient, always available to answer our questions. His professionalism and friendly demeanor made everything stress-free. Highly recommend Jamie for anyone looking for a great real estate agent!

Elena · 22 May 2025

Agent replied · 29 August 2024

Hi Elena, Thank for leaving us a fantastic review! We will be sure to pass this over to Jamie - he'll be very pleased!

5/5

Google

I've been working with Paramount for many years, and once again they exceeded my expectations. They recently sold my house with ease and, despite the challenging market, managed to achieve my full asking price in less than a week! …

Payam · 9 August 2026

Agent replied · 10 August 2026

Thank you so much for your fantastic review and for continuing to place your trust in Paramount over the years! We're thrilled to hear that your recent sale was such a positive experience, particularly achieving the full asking price in … More

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Questions about Paramount Properties West Hampstead

How many reviews does Paramount Properties West Hampstead have?

Paramount Properties's West Hampstead office has 1,795 reviews across three platforms: 1,725 on Google, 31 on Facebook, 39 on Trustpilot.

What is Paramount Properties West Hampstead's rating?

Paramount Properties West Hampstead is rated 4.8 out of 5 across all 1,795 reviews, and 4.8 out of 5 on Google from 1,725 reviews.

Has Paramount Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.

Where is Paramount Properties's West Hampstead office?

Paramount Properties West Hampstead, 150 West End Lane, West Hampstead, NW6 1SD.

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