Trusted Agent profile · West Hampstead

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Paramount Properties West Hampstead reviews

★★★★★ Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

West Hampstead Paramount Properties got us over the line! Thanks to Niall, Jamie, Reuben and Harrison for all your hard work in advertising and arranging viewings. Having sales progressor, Suzanne, on the case post offer really helped move …

Tamara · 27 November 2025

Agent replied · 13 May 2026

Thank you, Tamara, for taking the time to share this wonderful feedback. We're thrilled to hear that Niall, Jamie, Reuben and Harrison were able to support you throughout the marketing and viewings, and that Suzanne helped keep everything … More

5/5

Google

What an amazing bunch of people. Everything from meeting Harvey, liaising with Skye and being in contact with Sophie made the sale of my home so easy. Can not fault them at all. Keep doing exactly this

Adam · 12 December 2025

Agent replied · 12 June 2026

Thank you, Adam - we really appreciate your kind words - we are very biased but we totally agree with you! We are so pleased to hear that your sale felt straightforward and well managed from start to finish. Thank you again for your five star review, From all your team at Move Revolution

5/5

Google

Huge thanks to Dexter and Sandro for managing my property. They’ve been very good to deal with since day one and I would recommend Paramount to anyone looking to rent out a property.

D · 11 January 2026

Agent replied · 11 May 2026

Thank you for your kind words. We're so pleased to hear that Dexter and Sandro have been great to work with from day oen and thank you've felt well supported throughout. We really appreciate the reccomendation and we are always here if you need anything.

5/5

Google

Harry and Dexter were super helpful through the tenancy process, answered all our questions promptly and ensured everything went smoothly! Moving can be stressful so we appreciated this greatly, we highly recommend them and Paramount, very professional but also friendly, even had a gift delivered To us on move-in day! Big thank you to them both.

Marianna · 22 May 2025

Agent replied · 22 October 2024

Hi Marianna! Thank you so much for your kind words! We're thrilled to hear that Harry and Dexter were super helpful throughout the tenancy process and made your move-in experience smooth. We know how stressful moving can be, so we're glad they could make it easier for you. It’s great to know you appreciated the gift too! If you ever need anything, don’t hesitate to reach out. Welcome to your new home!

5/5

Trustpilot

The most fantastic agency

The most fantastic agency. Can’t fault the service from first meeting to completion. Jamie was amazing throughout. Gave fantastic and clear advice. Developed a sensible sales strategy and a great marketing package then really threw everything at it. I have already recommended him and the team to other people. Jamie and the team went above and beyond, advising me on how to update the property and present it for sale, getting the right buyers through the door and getting people to make great offers. I honestly can’t praise them highly enough.

Vicky · 3 June 2024

Agent replied · 11 May 2026

Hi Vicky, thanks for leaving us such a great review! We will be sure to pass this over to Jamie; he'll be so pleased!

5/5

Trustpilot

Highly recommend Dexter and Jamie

We highly recommend Dexter, he project managed our renovation after we had rented our property for many years and then decided to put on the market for sale. Dexter has excellent communication skills, keeping us informed throughout the project, was always quick to respond to any of our questions. The renovation was high quality, beautiful finishings and all for a reasonable price. Overall 5/5 stars. We worked closely with Jamie to sell our property, Jamie is professional and knows the market really well. Jamie provided us with honest feedback and a market valuation and we were able to sell quickly at a fair price. Highly recommend Jamie and we are so pleased to have sold our property with Paramount. Overall 5/5 stars.

Stephanie · 1 June 2024

Agent replied · 11 May 2026

Hi Stephanie - thanks so much for leaving such a great review! We will be sure to pass this on to Dexter, he'll be so pleased!

5/5

Google

I would like to sincerely thank Paramount for their professional and reliable service. I have been renting through the company since 2023 and have been very happy with my experience. I would like to give special thanks to my letting agent, Ms. Ana Claro, for her kindness, dedication, and genuine care over the past two years. She consistently made every effort to resolve my issues and ensure a smooth, positive, and stress-free experience for me. I would definitely choose Paramount again for my accommodation needs.

Pejman · 11 January 2026

Agent replied · 11 May 2026

Pejman, thanks so much for your 5-star review and taking the time to share this lovely feedback! We're so please to hear you've had such a positive experience renting with us since 2023, and we're especially pleased to hear how well supported you felt by Ana. Her care, dedication and commitment to making things run smoothly are qualities we truly value. We really appreciate your kind words and would be very happy to support you again in future!

5/5

Google

Paramount is an amazing company. All staff are friendly and helpful. Niall organised amazing photographs of my flat and it was under offer in 24 hours!! The journey to completion was a huge hurdle but Suzanne the sort of Admin person came to the rescue. She was always there for me, replying immediately to emails and calling me often with updates. Her patience is amazing. I mustn’t forget Ruben who always seemed to be running to let surveyors and the like into my flat whilst I was away. My thanks goes out to you all Jean Clarke

Jean · 11 January 2026

Agent replied · 11 May 2026

Thanks so much for your positive and detailed feedback, Jean! We're so delighted to hear you felt supported throughout the process. It's great to know NIall's marketing created a strong start, and that Suzanne's patience, communication and persistence helped guide things through a challenging journey to completion. Reuben will also be pleased to hear his efforts didn't go unnoticed. Thank you again for your trust. We wish you all the best going forward!

5/5

Trustpilot

Had amazing Service selling my Flat…

Had amazing Service selling my Flat through Paramount, They were really professional from start to finish, Adam Wright was great to work with and was always there every step of the way to make the process as easy as it could be. Highly recommend Paramount for selling or Letting Mrs Coombes

Laura · 8 July 2025

Agent replied · 27 September 2025

Thank you so much, Mrs Coombes! We’re thrilled to hear you had such a positive experience selling with us. Adam will be especially pleased to know his support made the process feel smooth from start to finish. We really appreciate the recommendation!

5/5

Google

I had a great experience with Paramount. Holly & Harry were both excellent! Holly showed me a handful of flats and helped me secure the one that I loved best. Harry was super responsive and helped me sort some confusion during my referencing. I’m grateful to them both and very happy in my new home.

Sandi · 22 May 2025

Agent replied · 22 October 2024

Hi Sandi, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Holly and Harry. It's fantastic that Holly helped you find a flat you love, and that Harry was able to assist during the referencing process. We're so happy you're settling in well to your new home! If you ever need anything, don't hesitate to reach out, we're always here to help.

5/5

Google

We've recently left a rental property (at the end of our tenancy) which was managed by Paramount Properties for nearly all of our 5 years living there. During that time the Paramount team, especially Hollie who was our main contact throughout, were fantastic at dealing with any queries or issues we had. Hollie's communication with us was great and the help we received when we needed it was always quick and efficient. Would highly recommend Hollie and the Paramount team if you are planning on renting in London.

Emma · 22 May 2024

Agent replied · 5 September 2023

Hello Emma, Thank you for taking the time to leave us a five star review! Thanks again and we look forward to working with you in the future. Paramount

5/5

Google

I live in the USA, and I have rented out my property since 2010 with Paramount properties. Paramount, specifically, Spencer Lawrence, has been brilliant from my first interaction with him in 2010 and continues today. He has been my trusted advisor, providing good, balanced objective feedback that has always been spot on. When Covid struck, his recommendations and guidance was spot on in enabling me to adjust and secure great tenants throughout Covid. In 2023, I’ve just completed a 3-month renovation of my property remotely with Spencer Lawrence on the ground managing the whole engagement. What a guy!! His attention to detail, his management of the contractors, his engaging, professional, and cordial personality is just brilliant. Regular updates throughout the whole renovation process, pictures, videos, phone calls. Providing options on materials, adjusting schedules to fit the needs. His creative and meticulous mindset. I’ve told Spencer he should write a book on how to engage and run projects. Please Spencer, write the book. Paramount, get Spencer to do a Maser Class on Customer engagement. He is that good!! If you are looking to rent your property and or looking for someone to manage your property renovation, Paramount, specifically Spencer Lawrence is your guy!!!

John · 22 May 2024

Agent replied · 5 September 2023

Thanks John!

5/5

Google

When we decided to sell the property Lionel visited us and detailed the strategy Paramount would take for the sale. The family were happy with the approach and appointed Lionel and his team. For marketing a video of the property was made showing the true extent of the space and extent of refurbishment for the property. Paramount filtered offers made and only advised when a serious offer was tabled in the first week. The team members were polite efficient and always kept us informed when visits to site were undertaken. Lionel and his team worked tirelessly assisting the buyer and us to close out the deal. Dan from Paramount was always on the case, ensuring prompt responses were given by interested parties and minimising delays. Many thanks to Lionel, Dan and the team for their efforts.They did what they said on the Paramount tin.

FIROZE · 22 May 2024

Agent replied · 5 September 2023

Thank you for leaving an amazing review with such kind words! We look forward to working with you in the future! Paramount

5/5

Google

Jamie and in the earlier part of the process Lionel and Dan too have all played a huge part in my flat sale. They were all super professional and communicative from start to finish. I put a fair bit of faith in them from moving away from another agent and they got the deal done in the end! Huge shoutout to Jamie for his efforts and commitment to the sale - thank you so much! I would definitely recommend this agent to anyone looking to sell their property in the area.

SJNE · 22 May 2024

Agent replied · 28 September 2023

Hi SJNE, we'll make sure to pass your kind words on to Jamie. Thank you very much!

5/5

Google

We were first time sellers and dealt with several estate agents to sell our property. Paramount stood out as they were realistic about what could be done and transparent throughout the process. They provided by far the most beautiful and thoughtful marketing material about the flat and made it one of a kind. They also kept us informed with both market statistics and personal feedback throughout. We dealt with Lionel who was helpful, honest and trustworthy and made a stressful experience so much easier.

Anja · 22 May 2024

Agent replied · 30 December 2023

Hi Anja, thank you for your kind review! Lionel will be so pleased to read. We hope to be able to help you again in the future, and until then we wish you the very best in your new home!

5/5

Google

Paramount were excellent from start to finish with the sale of my West Hampstead flat. I also bought the flat though them in 2007 so it was full circle! Particular thanks to Lionel, Jamie and Dan. A friendly and professional team who do their job really well. A Local agent with a personal touch who know the area and the people extremely well. I particularly liked the virtual tour which a lot of other agents don't do. I also appreciated the realistic valuation enabling us to sell quickly and at full asking price. I had considered using a chain and am glad that I didn't. Thanks a million!

Marie-Louisa · 22 May 2024

Agent replied · 30 December 2023

You're so very welcome Marie-Louisa, it's been an absolute pleasure to work with you again! Thank you very much for your review.

5/5

Google

Paramount Properties is absolutely amazing. Their staff (the people who manage my properties are nothing but very professional). I personally had other estate agencies to manage my properties in London. I decided to move everything to Paramount simply because they are very good. Always promptly getting back to me. On top of this, they always give very useful and insightful advice. Can’t thank them enough….. when it comes to letting, they have helped out my friends. Recently i introduced Paramount to my close friend who needs help to manage her renovation project. She also speaks very highly of their work. Thanks Spencer, Holly, Mehul, Adam and others

Ricky · 22 May 2024

Agent replied · 19 September 2023

Thanks for your excellent review, Ricky! We're really happy to hear that you had such a great experience with us. We will pass on your kind words to the team.

5/5

Google

Paramount agents are the best ! My flat was on the market for more than a year with other agencies, but they never got me an offer. Jamie after few weeks got me an offer and sold the flat !! Jamie has been a great support, he was always available and helped me all the way throughout the sale . I have no enough words to thank him and Paramount staff for all their support. It has been a wonderful experience to deal with Jamie and Lionel. Thank you !!! Vanna

Vanna · 22 May 2024

Agent replied · 23 August 2024

Hi Vanna, thank you very much for your review. It's been wonderful to work with you and we're pleased to have been able to help you achieve your sale. We'll make sure to pass on your kind words to Jamie, and let us know whenever you might need us again!

5/5

Google

⭐⭐⭐⭐⭐ Paramount Properties delivered a fantastic experience! The team was professional, responsive, knowledgeable, and incredibly helpful throughout the process. They made everything feel smooth and straightforward while keeping communication clear and timely. I would definitely recommend Paramount Properties to anyone looking for dependable and professional real estate service!

Rakib · 4 September 2026

Agent replied · 5 September 2026

Thank you so much for your fantastic five-star review! We're really pleased to hear that you had such a positive experience with the Paramount team. Providing knowledgeable advice, clear communication, and responsive support throughout the process is incredibly important to us, so it's wonderful to know that we helped make everything feel smooth and straightforward. Thank you again for your kind words and recommendation. We truly appreciate your support and look forward to being able to assist you again in the future!

5/5

Google

Thank you so much to Jamie and the team for being so patient, supportive, and answering all of our questions. As first-time buyers, they made the whole process so much easier, and we’re really grateful for their help with buying our flat. Highly recommend!

Olivia · 13 September 2025

Agent replied · 13 May 2026

Thank you for your kind words Oivia! We're so pleased Jamie and the team made your first home-buying experience so smooth and positive. Wishing you lots of happiness in your new flat!

5/5

Google

Adam sold my flat in NW2 last year, at the asking price. It sold very quickly. Adam was amazing at offering advice, and was so helpful in all areas. Thank you!

Laura · 11 January 2026

Agent replied · 11 May 2026

Thank you for your kind feedback Laura, We're delighted to hear Adam was able to secure the asking price so quickly and provide helpful advice throughout the process. Congratulations on the sale of your flat, and thank you for choosing Paramount!

5/5

Trustpilot

A Seamless Experience!

Working with Adam Wright was a seamless experience from start to finish, which is a real breath of fresh air these days in the estate agency world. Adam and his sales team provided a comprehensive service and held my hand each step of the way when needed! Would highly recommend.

Ollie · 8 July 2025

Agent replied · 27 September 2025

Hi Ollie! Thank you so much for sharing this! It’s fantastic to hear that Adam and the sales team made the experience feel seamless and supportive, that’s exactly what we aim for. Your kind words mean a lot, and we really appreciate the recommendation.

5/5

Google

Moving from abroad can be an exciting but daunting experience ! Thanks to Adam and Kaitlin, everything went really smoothly, from the virtual visit of the flat to the handing over of the keys. Would definitely recommend Paramount to anyone looking for a property to rent in London. Special thanks to: Kaitlin was very helpful and answered all our questions very promptly. Many thanks to Adam as well for helping us to make an offer and secure the property.

Sylvie · 22 May 2024

Agent replied · 5 September 2023

Hello Sylvie, Thank you for your excellent review! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.

5/5

Google

My experience with Harry and Dexter at Paramount Properties was amazing. They went above and beyond to help us secure our perfect place in London against all odds. Dexter was particularly very responsive 24/7 to all our inquiries. Highly recommended!

Phuc · 13 October 2025

Agent replied · 13 May 2026

Thanks for your wodnerful feedback, Phuc. We're so pleased Harry and Dexter could help you find your perfect place in London and could rely on Dexter to be there promptly with all your enquiries! We'll be sure to share your kind words with them! They'll be so thrilled to hear it!

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Questions about Paramount Properties West Hampstead

How many reviews does Paramount Properties West Hampstead have?

Paramount Properties's West Hampstead office has 1,795 reviews across three platforms: 1,725 on Google, 31 on Facebook, 39 on Trustpilot.

What is Paramount Properties West Hampstead's rating?

Paramount Properties West Hampstead is rated 4.8 out of 5 across all 1,795 reviews, and 4.8 out of 5 on Google from 1,725 reviews.

Has Paramount Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.

Where is Paramount Properties's West Hampstead office?

Paramount Properties West Hampstead, 150 West End Lane, West Hampstead, NW6 1SD.

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