Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleParamount were superb throughout the process of buying our flat.
Harrison was great showing us around and answering our queries.
Jamie and Suzanne were incredible - so quick and easy to communicate with and transparent throughout the process.
Not always had the easiest time in the past getting hold of agents for updates, but with Paramount we had a whatsapp group with Suzanne and Jamie and they responded instantly to any queries and were easy to get hold of when needed.
Friendly, efficient and great to work with - I would definitely recommend Paramount to anyone looking to buy or sell.
JJ · 22 May 2025
Agent replied · 22 May 2026
Hi JJ Style, thank you so much for your lovely review! We are so pleased to hear you've had a great experience with Harrison, Jamie, and Suzanne. We will pass this review on to them! We're big on communication here. Whether it's Whatsapp, Email or over the phone, we'll do whatever we can to make sure our clients feel informed and we're glad you experienced exactly that! Thanks again and we hope you enjoy your new home!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Paramount Estate Agents to sell our flat, and I can't recommend them highly enough! From start to finish, the team was incredibly helpful, proactive, and professional.
Jamie, Adam, Harrison, and Reuben made the whole process smooth and stress-free. The photos of our flat were stunning, showcasing it beautifully and attracting a lot of interest. The viewings were handled seamlessly, and we always felt well-informed and supported.
A special shoutout to Jamie for his excellent negotiation skills; he truly went above and beyond to get us the best deal possible. Overall, a fantastic experience with a fantastic team. Thank you, Paramount!
Lucas · 22 May 2025
Agent replied · 22 May 2026
Hi Lucas, thanks so much for your amazing review! We're so pleased to hear that your experience with us was smooth, stress-free and successful! It's great to hear that our marketing made your property shine. We'll for sure send your review to Jamie, Adam, Harrison and Reuben - they'll be really pleased to hear your kind words. Thanks again and we wish you all the best!
★★★★★ 5/5
GoogleOur family had a great experience with Paramount. Our journey began with Harrison, Harrison was accommodating, informative, honest and helpful throughout the search process. He was understanding of our daughter's needs and prioritized her but he also welcomed our involvement and support of our daughter in her first flat purchase.
Once our daughter had an offer accepted we moved into the safe and capable hands of Jamie. Jamie has been excellent. He got the balance just right, moving things forward but always with consideration. He was consistently responsive and most efficient and agreeable in all communications with us.
I would happily recommend Harrison and Jamie and the Paramount team to any prospective buyers.
Fiona · 22 May 2025
Agent replied · 22 May 2026
Hi Fiona, thank you so much for leaving us a great review! We are so pleased to hear that Harrison made your search process smooth, supportive and personal! It's great to know that Jamie's considerate approach made you feel confident in things moving forward, striking that balance is something we care about here. Thanks again, and we hope you enjoy your new home!
★★★★★ 5/5
GoogleI am absolutely over the moon with this company and its service! But I especially want to give a huge thank you to Oliver and Harry, who truly went above and beyond to make our move, my husband’s and mine, possible. They were incredibly helpful, working around the clock and always responding promptly and efficiently to any questions we had. Their dedication and professionalism made the whole process so much smoother.
I honestly can’t recommend them enough! A big, big shoutout to Oliver and Harry, you really made a difference, and we are beyond grateful for all your hard work. Thank you!
Lucica · 22 May 2025
Agent replied · 22 May 2026
Hi Lucica, we're so pleased to have been able to help you and your husband find the perfect property. Thank you very much for your review, and we hope you're settling in nicely! If there's anything else we can do please just let us know.
★★★★★ 5/5
GoogleGreat experience renting with Paramount. Harry was amazing from start to finish, patient and guided us seamlessly over all the hurdles. Defo recommend
Phillip · 18 September 2026
Agent replied · 25 September 2026
Thanks Phillip - will pass on your thanks to Harry! Good luck in your new home!
★★★★★ 5/5
GoogleMy partner and I were looking to move into a flat very quickly. We reached out to multiple management companies with almost all of them getting back to us days later. JLL group got back to us quickly but even further, we were put in touch with what we feel like was the best, Hannah! She was prompt on everything, professional, but also knew how to create customer relationships. Everything you’d want to feel taken care of. I can only imagine she holds her standards just as high to owners. I’d highly recommend if you are looking for someone at JLL and want someone who has great communication, Hannah is your girl!!!
Madeline · 10 March 2026
★★★★★ 5/5
GoogleHolly and Harry were very friendly and efficient throughout, with the process from finding a Paramount-managed flat to signing a tenancy agreement taking a matter of days thanks to their clear and fast communication. Would definitely recommend to prospective tenants!
Alexandra · 30 April 2026
Agent replied · 7 May 2026
Thank you so much for your kind words, Alexandra! We're thrilled to hear that Holly and Harry provided you with such friendly and efficient service. At Paramount Properties, we strive to make the process as smooth as possible for our tenants. Your recommendation means a lot to us, and we look forward to assisting more clients like you in the future!
★★★★★ 4/5
GoogleThe Agent here is responsible and willing to help us to solve many problems, especially Jamie, he is willing to assist us in a few tours and help us to make the final decision
Artemis · 12 June 2026
Agent replied · 13 June 2026
Thank you for your lovely review! We're pleased to hear that you had such a positive experience with us here at Paramount! Your kind words about Jamie mean a great deal to us. We're pleased to hear that he was able to support you throughout … More
★★★★★ 5/5
GoogleWe had a great experience selling our flat. Jamie was excellent throughout, calm, professional, and really proactive in navigating some tricky situations along the way. Communication was clear and timely, and we always felt things were under control. Very happy with the outcome and wouldn’t hesitate to recommend.
Magda · 13 February 2026
Agent replied · 13 April 2026
Thank you, Magda for your 5* review . It's wonderful to hear you has such a great experience selling your flat and that Jamie was able to support you so effectively throughout the process. His calm, professional approach and proactive communication are exactly what we strive for, especially when navigating more challenging situations. We're so please you were happy with the outcome, nd we truly appreciate your reccommendation!
★★★★★ 5/5
GoogleI had the pleasure of working with Harrison and Adam to sell my flat, and I couldn't be happier with the service they provided.
From start to finish, they were incredibly helpful, always available to answer my numerous questions and guide me through every step of the process.
Their professionalism and expertise made the entire experience smooth and stress-free. I highly recommend Harrison and Adam to anyone looking for a reliable and dedicated real estate team.
Edward · 22 May 2025
Agent replied · 22 October 2024
Hi Edward, thanks for leaving us a great review! We're so pleased to hear that you've had a great experience with Adam and Harrison! Selling your home can be tricky, it's important that our clients feel supported throughout every step and we're so glad our team did that for you. Thanks again and should you ever need our services in the future, we'd love to help!
★★★★★ 5/5
GoogleAs a first-time homebuyer, I was nervous about the process, but Paramount Estate Agents, and specifically Jamie and Reuben made everything so much easier. They were professional, knowledgeable, and always available to answer my questions. Their honest advice and guidance helped me make informed decisions, and they were key in negotiating a great deal.
Thanks to their support, I’m now a proud homeowner. I highly recommend Paramount to anyone looking to buy or sell a property!
Catarina · 22 May 2025
Agent replied · 22 May 2026
Hi Catarina, thanks so much for leaving us a great review! Buying your first home can be a challenging process, we're so pleased to hear that you felt fully supported throughout. Honest and communication are our proud points here at Paramount so to hear your experience has really made our week! Buying your first home is a huge milestone, and you should be proud! We hope you enjoy your new chapter and should you ever need us again, you know where we are.
★★★★★ 5/5
GoogleHarry and Dexter were extremely helpful and made sure the process and paperwork all went smoothly. There was constant clear communication with what was happening, which was very reassuring. Thank you!
Tegen · 23 June 2026
Agent replied · 24 June 2026
Thank you, Tegen, for your wonderful review! We're thrilled to hear that Harry and Dexter provided you with such excellent support and clear communication throughout the process. At Paramount Properties, we strive to make every property journey as smooth and stress-free as possible. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThe service from the agency was excellent from start to finish. They made the whole moving process much smoother and far less stressful.
A big thank you to Holly and Harry, who were both incredibly helpful, professional, and responsive throughout the process.
Alexandru · 2 April 2026
Agent replied · 13 April 2026
Thank you for your review. We're so pleased to hear that the team helped make your move smoother and less stressful. Holly and Harry will reallt appreciate the mention. We wish you all the best in your new home!
★★★★★ 5/5
GoogleA really proactive and communicative experience with Paramount Properties. From the initial search through to moving in and beyond, Holly and Harry were professional, clear, and responsive. A breath of fresh air in the London renting scene.
Toby · 5 May 2026
Agent replied · 7 May 2026
Thank you for sharing such kind feedback, Toby. We are delighted to hear that you had such a proactive and positive experience from start to finish . Holly and Harry will really appreciate your comments, and being described as a breath of fresh air means a lot.
★★★★★ 5/5
GoogleWe recently bought our home through Paramount Properties and had a positive experience throughout. Jamie, Adam, and Reuben were friendly, responsive, and handled the sale with professionalism. Communication was mostly via WhatsApp with prompt, clear updates that helped simplify what could have been a stressful process. Thank you to the team for their support.
Nea · 14 December 2025
Agent replied · 11 May 2026
Thank you so much for sharing your experience, Nea. Big congratulations on your new home! We're so pleased to hear Jamie, Adam and Reuben made the process feel smooth, friendly and well-communicated throughout. It's great to know the WhatsApp updates helped keep everything clear and stress-free. We truly appreciate your kind words and wish you every happiness in your new place!
★★★★★ 5/5
GoogleThe Paramount team did an excellent job selling my property. I felt that every member of staff I dealt with was efficient, responsive and personable. In particular Jamie Jacobs as the lead agent is to be commended for his commitment to getting the project over the line. He was easy to deal with and kept me in the picture daily , showing considerable perseverance in what was not always an easy process. Well done!
Patrick · 22 May 2025
Agent replied · 22 October 2024
Hi Patrick, thanks for leaving us a five star review! We're so pleased to hear you've had a great experience selling your property through us! We'll be sure to pass this review on to Jamie and the sales team, we know it'll make their day! Thanks again and should you ever need our services again, we'd love to help!
★★★★★ 5/5
GoogleI had such an amazing experience buying my first property with Paramount. Jamie went above and beyond to make the purchase as seamless and efficient as possible - I couldn’t be more grateful and couldn’t recommend Paramount enough.
Samantha · 23 April 2026
Agent replied · 7 May 2026
Thank you so much for your wonderful feedback and congratulations on your first home. We're so pleased to hear that your experience was smooth and efficient, and that the team couple support you throughout the process. We really appreciate your recommendation.
★★★★★ 5/5
GoogleI have just begun a new tenancy in a property of which Paramount were the letting agents. The whole process was handled extremely efficiently and smoothly, from showing me around the property to signing the tenancy agreement. I was dealing with Holly and Harry who have been exceptionally helpful. The communication between both of them and myself has been outstanding and they have kept me up to date continuously. They were even happy to communicate in the evenings, weekends and over a bank holiday. Most definitely the best letting agents I have ever dealt with.
Mark · 5 June 2026
Agent replied · 3 June 2026
Thank you so much for your wonderful feedback, Mark! We're thrilled to hear that you had such a smooth and efficient experience with Holly and Harry at Paramount Properties. Our team strives to provide outstanding communication and support, even outside of regular hours. It's great to know that we could meet your needs during your tenancy process. We appreciate your kind words and look forward to continuing to assist you throughout your time in the property!
★★★★★ 5/5
GoogleI dealt with Lydia, Harvey and Sky through selling and then Danielle as our sales progressor. I couldn’t fault any of them. Danielle was so helpful through the whole process - easy to get hold of and always on it with chasing everyone that needed to be chased. Would recommend Move to anyone buying or selling! Communication with everyone was great throughout!
Emma · 12 September 2025
Agent replied · 12 June 2026
What a wonderful review - thank you so much Emma. The whole team appreciated your kind words.
With thanks from us all!
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …
Karen · 2 April 2026
Agent replied · 2 September 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
★★★★★ 5/5
GoogleI’ve been using Dexter and the team at Paramount for several years now, and they’ve been fantastic throughout. They look after many of my rental properties and always go above and beyond. Communication is excellent, tenants are well cared for, and everything runs smoothly. I couldn’t ask for a better agent, highly recommend!
Claudia · 13 November 2025
Agent replied · 13 May 2026
Claudia, thank you so much for your lovely review and continued trust in us. It means a lot to hear that Dexter and the team have been able to look after your properties and tenants so well over the years. We're delighted everything feels … More
★★★★★ 5/5
GoogleI had a very positive experience with Paramount throughout my 2 year tenancy. Sandro was very responsive whenever we had an issues/problems
Marcus · 22 July 2026
Agent replied · 27 July 2026
Thank you, Marcus, for your wonderful feedback! We're thrilled to hear that you had a positive experience with Paramount Properties during your tenancy. Sandro and the team strive to provide responsive and attentive service, and it's great … More
★★★★★ 5/5
GoogleParamount Properties has been an integral part of my life in London. The agents are all truly incredible. At several points, Dexter, Reagan, Tam and Oli have reassured and helped my flatmates and me navigate several tenancy-related challenges.
They've gone beyond their roles to support me. Dexter, Danielle, Adam, Reagan and Spencer helped me brainstorm initial ideas for my startup which has now gone on to raise venture funding! 🤩
Chiranjay · 22 May 2025
Agent replied · 19 September 2023
Thanks for your excellent review! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.
★★★★★ 5/5
GoogleGreat support and constant communication from Jamie and team when selling my flat. Would highly recommend to others looking to sell.
Jack · 23 July 2026
Agent replied · 23 August 2024
Hello Jack!
Thank you for leaving us a five star review! … More
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