Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJamie and Helen were great from the start. Clear communications, supportive and thoughtful. Thoroughly recommend for peace of mind when purchasing! Couldn’t be happier. Thank you!
Laura · 13 February 2026
Agent replied · 13 April 2026
Thank you so taking the time to write us a lovely review Laura, We're delighted to hear Jamie and Helen provided clear, supportive communication and helped give you peace of mind throughout your purchase. Your recommendation means a lot to us. Enjoy your new home!
★★★★★ 5/5
GoogleAmelia is a brilliant agent who made my big move from Australia to London such a smooth, stress-free and straightforward process. I am so grateful for the kind assistance from Amelia especially with my busy schedule as a full-time clinician.
Will highly recommend!
Zhan · 10 September 2025
Agent replied · 10 July 2026
Dear Zhan, what a wonderful review to receive for Amelia. Best of luck with the big transition and thank you for taking the time to leave feedback.
★★★★★ 4/5
TrustpilotExcellent Lettings and Property Management Agencyfor…
I am writing to provide a reference for Paramount Lettings Agency, with a particular focus on their asset manager, Jess. Paramount Lettings Agency has been managing my property for several years, and I have been
consistently impressed with the level of professionalism, dedication, and attention to detail demonstrated by their team.
Jess, in particular, has been instrumental in ensuring the smooth management of my property. Her in-depth knowledge of the premises and proactive approach to handling appointments, tenant reviews,
and any issues that arise have been invaluable. Jess consistently goes above and beyond to ensure that both the property and the tenants are comfortable and well-cared for at all times.
Throughout my tenure with Paramount Lettings Agency, I have found their services to be of the highest quality. Their team is responsive, reliable, and always willing to go the extra mile to meet
the needs of both landlords and tenants. I have complete confidence in their ability to manage my property effectively and would highly recommend their services to anyone in need of professional
property management.
I would like to extend my sincere gratitude to Jess and the entire team at Paramount Lettings Agency for their outstanding service and dedication. They have truly exceeded my expectations, and
I am grateful for their ongoing support.
Gabriel · 16 April 2024
Agent replied · 23 October 2024
Hi Gabriel, Thanks so much for taking the time to write such a comprehensive review, we will be sure to pass your kind words on to Jess!
★★★★★ 5/5
GoogleHighly recommend Wilkinson’s to anyone looking to sell/buy. They have been helpful all throughout the process and kept us up to date with information. Max especially has always been so friendly and always available to answer our many questions. Really appreciate him keeping us at ease all throughout.
Victoria · 15 July 2025
Agent replied · 15 July 2026
We are delighted that Max has supported you throughout the transaction and very pleased that it has all gone well. Thank you for your comments.
★★★★★ 5/5
GoogleThank you Danielle for being a constant presence in our house purchase. We found Danielle very communicative and felt comforted in the knowledge that she was chasing up other estate agents and solicitors on our behalf throughout the process.
Ellie · 12 October 2025
Agent replied · 12 June 2026
Thank you so much Ellie for your five star review.
★★★★★ 5/5
GoogleI was impressed by Danielle and the Move Team, they worked with me to reach a quick and successful move. It is nice to be able to achieve a smooth transition for all parties. Communication was excellent and all my questions were quickly answered.
Many thanks for all your efforts.
Roger · 12 April 2026
★★★★★ 5/5
GoogleJamie went the extra mile to help me in the process of selling my property, especially towards the process to get exchange of contracts completed.
Kitty · 13 February 2026
Agent replied · 13 April 2026
Thanks for the 5-Star feedback Kitty! We are so pleased to hear Jamie went the extra mile to support you through the sale, especially in getting the exchange completed. We appreciate you taking the time to share this.
★★★★★ 5/5
GoogleOur property purchase was a great experience - we had a short timeline to get to exchange, which was managed with the help of Jamie from Paramount.
Jamie helped us navigate issues with changing solicitors, slow solicitors and discussing the survey results.
The property purchase went through incredibly smoothly and we could not be happier with our home. We wouldn't hesitate to use Paramount when we come to sell / purchase our next property.
Thank you Jamie!
Joseph · 22 May 2024
Agent replied · 22 October 2024
Hi Joe,
Thank you for leaving a great 5 star review!
We are so pleased to hear that you've had such a great experience with Jamie in our Sales team.
We look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleFrom viewing with Lydia and Sky, to exchange with Danielle, it has been an absolutely rewarding experience. Would certainly recommend Move to anyone looking within the south east area. Thank you Lydia, Sky and Danielle
Rachel · 12 November 2025
Agent replied · 12 June 2026
Thank you Rachel - what an amazing five star review - so much appreciated.
★★★★★ 2/5
TrustpilotAvoid at all costs!
Had THE worst experience with them last year trying to agree a rental property. The agent was professional at the start and gradually became more hostile with me. I did everything that was asked and submitted what was needed but still could not get the agreement over the line. The rental market in London is so bad and this company made the process a whole lot worse and very stressful. I quickly sought another property with another company and was a far easier process which was wrapped up in a matter of days, not weeks! I have also heard many other horror stories with this company so its advisable to avoid.
Joe · 13 March 2024
Agent replied · 23 October 2024
Hi there, I'm really sorry that you've had a bad experience renting. We'd love to look into this further for you, this isn't indicative of the service levels we strive for. Please contact us on reagan@paramount-properties.co.uk and we will address for you.
★★★★★ 5/5
GoogleParamount have won awards for their excellence in property lettings and absolutely justifiably. Wiktoria Kulesza and the team are simply outstanding: professional, efficient, compassionate, kind, friendly, always going the extra mile, and, in fact, everything anyone either letting or renting could possibly wish for in property management.
Chartreuse · 10 July 2025
Agent replied · 13 May 2026
This truly means a lot Chartreuse, thank you. Wiktoria and the team put so much care into what they do, and your words perfectly capture what they strive for everyday. We're so glad you've felt supported, and we'll be sure to pass this on to everyone involved!
★★★★★ 5/5
GoogleAmelia was the best leasing agent I’ve ever met. She was warm, informative, responsive and super helpful throughout the whole journey. She took time to listen and always put our needs first. We are so happy with our new home. Thank you, Amelia. ☺️
Sylvia · 10 August 2025
Agent replied · 10 July 2026
Hi Sylvia, delighted you had such a positive experience with Amelia, wishing you well in your new home.
★★★★★ 5/5
TrustpilotI recently sold my home through Paramount Properties
I recently sold my home through Paramount Properties and they were truly excellent from start to finish. Adam and Jamie were both so professional and helpful, constantly keeping me updated with the process and giving me plenty of support and guidance. I highly recommend them and will definitely use them again in the future.
Rebecca · 13 April 2025
Agent replied · 11 May 2026
Hi Rebecca, thank you so much for leaving us a fantastic review. We're thrilled to hear that you had a great experience with Adam and Jamie. Making everyone feel supported throughout the entire process is so important to us here, your review has really made our day! Thanks again and we wish you all the best in your new chapter!
★★★★★ 5/5
GoogleI have been a tenant with Paramount for 18 months and throughout the journey they have been super responsive and helpful in every scenario.
Mehul was our direct contact and was always very clear & concise on what needed to be done from our side as tenants.
I highly recommend!
Luuk · 22 May 2025
Agent replied · 23 August 2024
Hi Luuk, thank you very much for your kind review - we're here if you need us!
★★★★★ 5/5
GoogleWilkinsons offer a first class service and I would not hesitate to recommend them. This is the second time we have used Wilkinsons, so when we wanted to put our house on the market, they were our first port of call. Fiona was absolutely …
Karen · 15 July 2025
Agent replied · 15 July 2026
Thank you, we are delighted to have acted for you once again and we very much appreciate your kind comments. There is a wide variation in service between agents and we have always strived to deliver a first class service to our clients.
★★★★★ 5/5
TrustpilotAfter several years of trying to sell…
After several years of trying to sell my property, I was fortunate to have Jamie Jacobs UK handling the sale. He was professional, proactive and an excellent communicator throughout, keeping me informed at every stage and dealing calmly with every challenge that arose.
His advice was always honest and sensible, and I felt he genuinely cared about achieving the best outcome for me. Thanks to his persistence and hard work, the sale was finally completed.
I wouldn’t hesitate to recommend him to anyone looking for an estate agent they can trust. Thank you for everything.
Judy · 28 July 2026
★★★★★ 5/5
GoogleWe bought a property through Paramount with Jamie, Reuben, Mehul and the team supporting this.
As expected, some twists and turns during the process but pragmatic discussions with Jamie helped us get this over the line.
Overall a positive experience and now we’re in our new home. Thank you.
K · 22 May 2025
Agent replied · 22 May 2026
Hi K K, thanks for leaving us a great review! We're so pleased to hear you had a good experience with Jamie, Mehul and Reuben. Twists and turns happen - we're glad that Jamie was on board helping you navigate them. Wishing you all the best in your new home and should you need us again, please don't hesitate to reach out!
★★★★★ 5/5
GoogleJamie was just great. Bought my flat in less than 3 months
Sebastien · 2 May 2026
Agent replied · 7 May 2026
It's great to hear such positive feedback, Sebastian. Thank you for sharing! We are so pleased that Jamie made the process smooth and helped you secure your flat so quickly! Congratulations on your purchase!
★★★★★ 5/5
GoogleMy experience buying my dream property with Wilkinsons was perfect from the word go. Initially with Sue, who sadly left the company midway through my purchase. This was a bit concerning but i need not have worried, Max took over and he was …
Angela · 15 July 2025
Agent replied · 15 July 2026
Thank you for your kind comments and we wish you every happiness in your new home. Max will be acknowledged too!
★★★★★ 5/5
GoogleCouldn’t recommend highly enough! Being a first time buyer, I was unsure of many aspects of the moving process. Jamie Jacobs was my agent and he did everything to make it as easy and stress-free throughout. He went above and beyond to ensure all my queries were dealt with and was always on hand if I had any questions. When the time comes to move again, I will definitely be returning to paramount!
Scott · 22 May 2024
Agent replied · 5 September 2023
Hi Scott,
We are so pleased to hear that you've had such a great experience with our Sales team!
Paramount
★★★★★ 5/5
GoogleJamie was so helpful when we were purchasing our first home. So quick to answer every question I had which made the process less daunting. Always so easy to get in touch with too. I’d highly recommend Jamie & the team at Paramount for anyone that is buying/selling.
Sanjidah · 22 May 2025
Agent replied · 23 August 2024
Hi Sanjidah, thank you so much for leaving us a great review! We'll be sure to pass it on to Jamie and the sales team!
★★★★★ 5/5
GoogleWe had a great experience with Paramount. On the first viewing, Harrison was incredibly helpful and knowledgeable.
Once our offer was accepted, Jamie managed the sales process smoothly and professionally. He kept us updated throughout, was always quick to respond, and helped navigate any challenges along the way.
Josh · 22 May 2025
Agent replied · 22 May 2026
Thanks for leaving us a review Josh! We've really enjoyed helping you find the right property and wish you all the very best as you make new memories in your new home!
★★★★★ 5/5
TrustpilotFound the right buyers for our family…
Found the right buyers for our family home, above the predicted selling price from other agents. And managed the long wait with us and the buyers as we obtained probate with excellent communication.
Thank you Jamie Jacobs, Spencer Lawrence and the rest of the team. You made a painful experience as easy as it possible could be, and without doubt went above and beyond what you needed to you. 👏👏
Richard · 13 July 2024
Agent replied · 11 May 2026
Hello Richard, thank you so much for leaving us such a fantastic review. As a longstanding client of ours, we're so pleased to hear you've had a great experience with us throughout your journey. We'll be sure to pass this review onto the sales team!
★★★★★ 5/5
TrustpilotI met Dexter back in 2016 when I became…
I met Dexter back in 2016 when I became a client of Paramount. Dexter has been a constant thoughtful presence over the years guiding me through the ever changing rental market & consistently finding me great tenants. A true gentleman & a pleasure to deal with.
Laura · 6 June 2025
Agent replied · 23 October 2024
Hi Laura, thank you so much for leaving us such a fantastic review. Having Dexter on our lettings team is invaluable, we’re so glad to hear you think as highly of him as we do! We will be sure to pass your review onto him, he will be so pleased. Thanks for choosing us as your letting agent!
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