Trusted Agent profile · West Hampstead

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Paramount Properties West Hampstead reviews

★★★★★ Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

We would like to express our sincere gratitude for all the help and support we received. When we moved into our new home, it was very important for us to have professional guidance and assistance throughout the process. …

Maria · 2 July 2026

Agent replied · 23 June 2026

Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that we were able to provide the support and guidance you needed during such an important time. Holly will be especially … More

5/5

Google

One of the few agents that actually feel like real people who want the best for all parties involved when showing the property. Harrison was super friendly, informative & didn’t overbearingly pressure us like other agents.

Mike · 22 May 2025

Agent replied · 23 August 2024

Hi Mike, Thank you so much for leaving us a five star review! We're so pleased to hear that you had such a great experience with Harrison, we will be sure to pass this review over to him! Thanks again and we look forward to working with you again in the future.

5/5

Google

I had a nice experience renting a flat with Paramount Lettings. Holly was incredibly friendly and patient during the property viewing, making the entire process enjoyable. Their team delivers outstanding service that truly sets them apart.

Fatima · 22 May 2025

Agent replied · 8 November 2024

Hi Fatima! Thank you so much for your kind words! We're thrilled to hear that Holly made your viewing experience enjoyable with her friendly and patient approach. It’s wonderful to know that our team's service left a positive impression. If you ever need anything, please feel free to reach out, we’re here to help. Wishing you all the best in your new home!

5/5

Google

Currently purchasing a flat in Belsize Park with this agency (we've just exchanged contracts). I've found the assigned agent, Jamie Jacobs, to be communicative, cooperative and courteous. Furthermore, they helped me find a surveyor, which was very useful. Overall it's been a good experience, and I would gladly recommend the agency.

Historyphile · 30 March 2026

Agent replied · 13 April 2026

Thank you for your kind review and congratulations on your purchase! we're so pleased to hear that you found the team communicative, cooperative, and helpful throughout the process. We really appreciate your reccommendation and wish you all the best in your new home.

5/5

Google

Lauren and Harry were really helpful in getting everything set up for our move, it was fast and efficient and they responded quickly to any questions we had.

Elliott · 13 August 2025

Agent replied · 13 May 2026

Thank you for your lovely feedback! We're so pleased to hear that Lauren and Harry made the process smooth and efficient for you. We'll be sure to pass on your kind words to them. Wishing you all the best in your new home!

5/5

Google

Absolutely amazing business! Organised, efficient, friendly, professional and can’t speak highly enough of the whole paramount team. The perfect balance of slick professionalism but also very genuine and empathetic people, I have mostly dealt with Robert, Dan and Jess who have been great but everybody I have spoken has been absolutely lovely and hugely competent . Can’t recommend highly enough.

Bailey · 22 May 2024

Agent replied · 19 September 2023

Hi Bailey, thank you for this very kind review! It's been lovely to work with you.

5/5

Google

We purchased our home via Paramount Properties. Throughout our buying process both Spencer, Robert and Jamie were extremely helpful and proactive, that enabled the purchase to move forward without any hickups. We had a positive and hassle-free experience with them. A big thank you to the team at Paramount for being there from start to finish! You guys were brilliant!

Pranay · 22 May 2024

Agent replied

Hi Pranay, congratulations on the purchase of your new home, and thank you for taking the time to leave such a lovely review. We will be sure to pass on the kind words to both Robert and Jamie.

5/5

Google

I am really happy with the level of service that I have received with Paramount. Dexter, Harry and Janki were really helpful throughout the process from finding a flat until agreement of tenancy. Thank you!

N · 22 May 2025

Agent replied · 22 October 2024

Hi N Y, thanks for leaving us a five star review! We're so pleased that you've had a great experience with Dexter, Janki and Harry - we'll be sure to pass your review on to them!

5/5

Google

Exchange time, yesterday! Exciting time for me but also for the special Team at West Hampstead Paramount Properties! I have been 'around' quite a long time but it is my very first time I encounter such an efficient and caring team! It all started with my meeting Niall through a friend and my telling him of my plans: selling and downsizing. Once I made up my mind, the rest of the Team -Jamie, Reuben and Harrison - joined us. Each one helped with understanding, care and efficiency. It seemed as if we had become a family with the same goal ahead! No hassle, no pressure - just patience, constructive comments and positive presence! Hats off to them and my very grateful thanks.

Clara · 22 June 2025

Agent replied · 22 May 2026

Hi Clara, thank you so much for your beautiful message, it really has made our day. We're absolutely thrilled to hear of your experience from that first conversation with Niall to the combined efforts of Jamie, Reuben, and Harrison, It’s wonderful to hear that the process felt supportive, collaborative, but most importantly, like family. Thank you for trusting us, and from all of us here at Paramount, hats off to you too!

5/5

Google

Cory is the best estate agent I’ve worked with in my over 15 years of property experience. He let our flat within just a few days and significantly increased our yield. Not only was he able to market our property effectively (his video was excellent) but he was extremely helpful throughout, sorting out several last minute dramas. I’d highly recommend letting your property with Cory at Paramount. Kaitlin was also very helpful too. Thanks both!

Josh · 22 May 2023

Agent replied · 5 September 2023

Hi Josh Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Cory in our Lettings team. We look forward to working with you in the future! Paramount

5/5

Google

Paramount have been extremely helpful in getting us set up in our new place. They were quick to resolve any issues and answered all of our questions. Harry and Dexter were very professional throughout.

Rafael · 22 May 2025

Agent replied · 23 August 2024

Thanks very much for your review Rafael! I'll make sure to pass your kind words on to Harry and Dexter.

5/5

Google

Tam and Harry were amazing to deal with and made our move in process so easy and stress free. I would definitely recommend them to anyone looking to move.

Georgie · 13 July 2025

Agent replied · 13 May 2026

Thanks for your lovely review Georgie! We're so pleased to hear your move in was easy and stress-free, and Tam and Harry will be very happy to read your kind words. We hope you're enjoying your new home as you get settled in, and if you need anything please just reach out!

5/5

Google

I had a brilliant experience with Paramount Properties in purchasing my flat. Jamie Jacobs is a fantastic agent. He is super friendly, kind, efficient and was very reassuring during some stressful moments. He was always happy to help and was quick to respond to my queries. If he was not available, his colleagues were equally able to assist so there was no waiting around. Am sure anyone would have a great experience with them.

Joanna · 22 May 2023

Agent replied · 5 September 2023

Hi Joanna Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Jamie and the rest of our sales team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount

5/5

Google

I’m delighted with my new flat and thanks to the Paramount team (Dan Stern especially) for helping me to make this step up onto the property ladder! This particular purchase was a bit of a roller coaster due to some external factors, but I felt like I was in safe hands throughout. Dan was a pleasure to deal with - always friendly, patient and professional. Thanks for the excellent service, would definitely recommend!

Lauren · 22 May 2023

Agent replied · 5 September 2023

Hi Lauren, Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Dan and the rest of our sales team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount

5/5

Google

All the agents involved with the selling of my property were very efficient and always available to reach. We had two properties to sell and a house to buy, all needing the timings to work in line and they were very helpful and assisting with this to make it all happen. Big thanks to Dan, Lionel & Jamie

Jennifer · 22 May 2024

Agent replied · 17 October 2023

We really appreciate your review Jennifer, thank you! It's been lovely to work with you, and we hope to help you again in the future!

5/5

Google

I just completed on a flat yesterday thanks to Jamie! He has been amazing throughout the entire process and answered what’s app messages and phone calls around the clock, into the late evenings and even weekends! He made the entire purchase a real pleasant experience for me! His professional attitude to everything and always extremely helpful made my purchase an easy ride! Thank you Jamie!!

Janine · 22 May 2025

5/5

Google

I was so impressed by Paramount’s service in helping me find a property to rent despite the current difficult market. I would highly recommend them, and especially Ollie Gorman, who went above and beyond for me. He dedicated a lot of time and energy to my cause, and was incredibly kind, thoughtful and available throughout the process. No other estate agent had provided such a wonderful, professional treatment. Thank you ever so much!

Emma · 22 May 2023

Agent replied · 5 September 2023

Hi Emma Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Ollie and the rest of our lettings team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount

5/5

Google

I had an excellent experience working with Jamie. From start to finish, he was incredibly helpful and consistently proactive, always staying one step ahead throughout the entire process. His suggestions and recommendations were thoughtful, …

Olga · 2 July 2026

Agent replied · 16 June 2026

Thank you so much for your kind words, Olga! We’re thrilled to hear about your excellent experience with Jamie at Paramount Properties. His dedication and proactive approach truly set him apart, and it's wonderful to know how much you … More

5/5

Google

Having moved our property portfolio to Paramount nearly a year ago, we've seen an increase in income of >36% (rents now inline with other local similar properties), and by being proactive with property maint. a significant reduction in expenditure. I'd like to take credit for the above and pat myself on the back, but, Paramount have done all the work. The team will work with you to agree a strategy and then help with the implementation. I'm not going to name names, because I'd be listing too many people at Paramount - they are all amazing! Along the way, I've learnt so much including how valuable good trusted tenants are, and I massively value their guidance. I can’t rate them highly enough. I’d highly recommend!!

Richard · 22 May 2025

Agent replied · 5 September 2023

Hi Richard, Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with the Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

Paramount have managed our property since we moved overseas in 2003, and I have always felt very comfortable in our decision to partner with them to look after our asset. Their service and responsiveness was outstanding so in 2024 when we decided to sell we asked them to manage that process for us. Spencer Lawrence and Jamie Jacobs did a fantastic job of preparing the property, identifying a highly motivated buyer and completing the transaction. Although we are on the other side of the world we felt fully informed right through the process and we ended up selling at a great price and the sale was completed very quickly and efficiently. I have no hesitation in recommending Paramount for either managing or selling property, they are excellent

Dave · 22 May 2025

Agent replied · 22 October 2024

Hi Dave! Thank you for leaving us a five star review! We are so pleased to hear that you've had a great experience across all our services. It's important for us that we stay connected with our overseas owners, we're so glad to hear that you felt informed at every step. We'll be sure to pass this review on to our teams, thanks again and should you ever need are services in the future, we'd love to help.

5/5

Google

I had an exceptional experience with Paramount Properties while selling my flat. From the very outset, they provided a comprehensive review of the necessary improvements to ensure my property was marketable. Throughout the entire process, I was kept fully informed at every stage, making what can often be a stressful experience feel seamless. Their communication, professionalism, and attention to detail were truly unmatched. I highly recommend Paramount Properties for anyone looking for a reliable and dedicated real estate service. Best service I’ve ever had!

Aasif · 22 May 2025

Agent replied · 8 November 2024

Hi Aasif, Thank you for such a glowing review! We’re so pleased to hear that your experience selling your flat with us was exceptional from start to finish. Our team strives to make every sale as smooth and stress-free as possible, and it’s wonderful to know that our communication, professionalism, and attention to detail made a difference for you. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you ever need anything in the future, please don’t hesitate to reach out!

5/5

Google

After being let down by two real estate agencies, Dexter came to our rescue. He is absolutely brilliant and put our minds at ease right away. He worked tirelessly to find the best tenants for us, always attentive to the details and ensuring we were at the core of the decision-making process. It’s truly a delight to work with him, and we feel so much better knowing he is looking after our property. He is an exceptional professional. We feel very fortunate to have found Paramount and to have Dexter managing our property. Everyone at Paramount is genuinely helpful, passionate about their work, and a pleasure to collaborate with. We are thrilled to finally have such a fantastic agency. Thank you, Dexter, from the bottom of our hearts for your hard work! You rock!

Antonia · 22 May 2025

Agent replied · 22 October 2024

Hi Antonia, Thank you so much for leaving us a fantastic review! Dexter is a huge part of our lettings team; we're fortunate to have him! We know this review will make his day, so we will pass this on to him. Thanks again, and we look forward to continuing to work together!

5/5

Google

I worked with Paramount for close to two decades in first purchasing and then renting out an apartment. In all that time, I found everyone I dealt with to be thoroughly professional, competent, and personable. I would describe the whole package as flawless. Only this Saturday, nine months after I ceased to have direct dealings with them, they provided immediate assistance with a council tax issue - despite it being a weekend! I cannot thank them warmly enough for their assistance down the years.

Richard · 22 May 2025

Agent replied · 22 October 2024

Hi Richard, thanks for leaving us a fantastic review! We're so pleased to hear you've had a great experience over the years. We pride ourselves on creating long-lasting relationships with our customers, and so a review like this has made our day! Thanks again, and we look forward to continuing to work with you!

5/5

Google

Just wanted to convey my sincere thanks to Paramount for such a seamless move in to my new rental. Extending in particular a big thank you to both Holly Green and Harry Broadbank, both of whom were extremely friendly and professional. This move was a last minute change of plan having had a sale fall through a couple of weeks before and came at a time of great stress for me as I needed to find somewhere quickly. I’m very grateful to them both for pushing things through so efficiently such that I’d moved in within only a few days of viewing the property. Thank you again (and I’ll be in touch when I’m ready to buy again!)

Laura · 22 May 2025

Agent replied · 8 November 2024

Hi Laura! Thank you for taking the time to share such a heartfelt review! We’re so glad that Holly and Harry were able to make your move-in process as seamless as possible, especially during a stressful time. It’s wonderful to hear that they provided the friendly and professional support you needed to secure your new rental so quickly. We’ll be here when you’re ready to buy and look forward to assisting you again in the future. Thank you for choosing Paramount!

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Questions about Paramount Properties West Hampstead

Has Paramount Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.

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