Trusted Agent profile · West Hampstead

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Paramount Properties West Hampstead reviews

★★★★★ Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

The best property agent I have seen in London. Very good experience. Strongly recommend. Lionel, thank you very much!

Jing · 22 May 2021

Agent replied

Hi Jing, thank you for the shining review and 5 stars! We will be sure to pass on the kind words to Lionel

5/5

Google

We highly recommend Paramount. Very professional and responsive, Adam and Madlen helped us quickly move into our new home.

Matvey · 22 May 2021

Agent replied

Thanks for your excellent review Matvey! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to Adam and Madlen.

5/5

Google

Really good! Adam and Katie helped us from the beginning to make our first move! Always answering fast and helping with out queries!

Ignacio · 21 April 2020

Agent replied

Thanks Ignacio, we hope that you're comfortable and happy in your new home!

5/5

Google

Lionel at Paramount just sold our flat. He found us a buyer really quickly, even in this tricky market. Highly recommend! Thanks for all your help!

Jodi · 20 September 2018

Agent replied · 19 September 2023

Hi Jodi, Glad you found Lionel so helpful! We will be sure to pass on your kind words.

5/5

Google

Lucy and Adam, they are very helpful and supportive with every stage of my renting process. much appreciate and highly recommended. Nice experience with them!

Isabel · 22 April 2019

Agent replied

Hi Isabel, thanks we will pass on your kind review to the team!

5/5

Google

The home is amazing and the staff has been very helpful and responsive to guide me through the process, really great agency! Highly recommend it.

John · 22 April 2019

Agent replied

Hi John, glad you are enjoying your new home!

5/5

Google

Ollie and Lucy have been very helpful and responsive all along the process! Especially in those moments of stress and uncertainty. Thank you both!

Sharon · 20 September 2019

Agent replied · 19 September 2023

Hi Sharon - Thanks we will pass on your kind review to the team!

5/5

Google

Paramount was incredibly helpful in my flat search. Couldn't recommend them enough!

Anna-Theresa · 22 May 2022

Agent replied · 19 September 2023

Hello Anna-Theresa, Thank you for leaving us a great review. We are pleased to hear that you had a fantastic experience with us! We look forward to working with you in the future. Paramount

1/5

Google

After 9 years in London, they have been our worst experience as a letting agent. They have never been fair to us. We will simply never recommend them.

Michael · 21 September 2015

Agent replied · 19 September 2023

At Paramount we want to provide an excellent service at all times; being fair and acting with integrity is incredibly important to us. We’d really like an opportunity to discuss your feedback further so please let us know if you’re happy to be contacted.

1/5

Facebook

Make life very difficult for renters with their 'affordability factor', even given gross annual household incomes were majorly in excess of annual renting costs. Felt very discriminating.

Connor · 21 June 2017

Agent replied

Hi Connor, really sorry to hear about this, our referencing process unfortunately does mean we have to check elements of income to rent ratio. We are going to contact you privately to discuss. Could you please advise of the best email address?

5/5

Google

Very helpful and friendly estate agents. Answered my questions quickly and guided me along the way.

Condor · 15 October 2021

Agent replied · 15 October 2023

Hi Connor, thank you for the fab review and 5 stars! We're so happy you had a positive experience with us.

4/5

Google

Good experience with Paramount Properties. Always there keeping an eye in the purchase process and assisting with it

Pablo · 22 May 2021

Agent replied

Hi Pablo, thanks so much for the review and kind words. It would be great to hear a little more about what we could have done to earn that fifth star. Please let us know by sending us an email to info@paramount-properties.co.uk

5/5

Google

Overall, I've had a positive and fair service from Paramount. Quick responses and politely delivered. Happy to recommend.

Euan · 22 May 2021

Agent replied

Thank you for your kind feedback Euan. We are very glad you are happy with our services. We will make sure to pass your kind words along to the team!

5/5

Google

Fantastic service from Paramount yet again. Robert Lazarus worked hard to get the sale through and was always available to chat things through. 10 out of 10!

Natalie · 20 September 2016

Agent replied · 19 September 2023

Thanks Natalie for the 10 out of 10! Really pleased we were able to help you. Thank you for taking the time to write a review of our service.

5/5

Google

Have rented two properties with Paramount. They are fantastic. Amber on the properties team is brilliant as is Tatum, who helped me find my perfect home.

Bridget · 20 September 2017

Agent replied · 19 September 2023

Hi Bridget, Glad that you have enjoyed your time as a tenant with us! Hopefully our paths will cross again! We will certainly pass on your kind comments to the management and lettings teams!

5/5

Google

Really quick and efficient at getting the property sorted for us.

Charlie · 22 May 2022

Agent replied · 19 September 2023

Hello Charlie, Thank you for taking the time to leave us a great review. We are so glad to hear you had such a good experience with us, its what we strive for! We look forward to working with you in the future. Paramount

5/5

Google

Very happy with the process of renting a property through paramount!

Georgia · 22 May 2022

Agent replied · 19 September 2023

Hello Georgia, We are so pleased to hear this! Thanks for leaving us a five star review! Paramount

5/5

Google

Great service on both the letting and management side. Very happy with them and would certainly recommend to friends. Fees aren't extortionate either, unlike most London agents.

Matthew · 21 September 2015

Agent replied · 19 September 2023

Thank you for the great review Matthew, we really appreciate the positive feedback.

5/5

Google

Amazing service, Kirti and Dexter where very helpful on all time they did anything possible and more to help us out.

Monika · 22 May 2020

Agent replied

Thank you for your excellent review, Monika! We will make sure to pass on your kind words to Kirti and Dexter.

5/5

Google

Adam from Paramount was a very professional and efficient. He made the whole processes effortless. Exceptional service.

Catriona · 22 May 2021

Agent replied · 19 September 2023

Hi Catriona, thank you for the excellent review! We will be sure to pass on the kind words to Adam and congratulations on your move!

5/5

Google

The team from start to finish have been really helpful and great. Delighted with our new flat!

Georgia · 22 May 2021

Agent replied

Thank you for the lovely review Georgia! We are very glad you are happy with our services. We will pass your kind words to the team here at Paramount.

5/5

Google

Janki, Kyla & Andrew have been brilliant throughout the moving in process. Very helpful, honest and responsive.

Jack · 22 May 2021

Agent replied

Hi Jack, thank you for the shining review! We will be sure to pass on the kind words to Janki, Kyla and Andrew.

5/5

Trustpilot

Excellent service for landlords and tenants

Excellent service with a very active and attentive team, both regarding the tenants and the upkeep of the property!

FCK · 15 April 2024

5/5

Google

One of the best agency services I received during my time. Great service and very responsive and quick to resolve issues.

Erinc · 21 April 2020

Agent replied

Thanks for your feedback Erinc! Congratulations on your new home :D

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Paramount Properties West Hampstead

Has Paramount Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.

Want Paramount Properties to help?

Send Paramount Properties a message.

What do you need help with?

Paramount Properties will use your details to contact you about this. See our privacy notice.

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