5/5
GoogleMoving in and general on-boarding experience was easy and stress free. We had a responsive and dedicated point of contact throughout.
Agent replied
Thanks for your review Owen!
Trusted Agent profile · West Hampstead
Verified
Paramount Properties West Hampstead reviews
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
About Paramount Properties West Hampstead
Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.
Awards
The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent Service both for lettings and for sales. Everyone is very professional, mature and friendly. Thank you to all I've worked with there over the years.
Agent replied · 19 September 2023
That's great to hear, thank you for the review Susan.
5/5
GoogleParamount have been extremely helpful and attentive. Dexter Franklin-Beck in particular has kept us up to date and taken care of lots of different queries quickly.
Agent replied · 19 September 2023
Really grateful for this feedback Richard. Pleased we've been able to assist.
5/5
GoogleParamount Properties are very professional from start to finish! They are very responsive and go the extra mile to make sure all your needs are accommodated. I had a very pleasurable experience signing a tenancy agreement with the awesome help of Mark and Kyla. I will definitely recommend them to a friend. Keep up the great work guys!
5/5
GoogleThe Lettings team at Paramount were really helpful and supportive in getting me set up as a first-time landlord. Very happy with my experience.
Agent replied · 19 September 2023
Hi Lauren, Glad you found it a smooth process! If you have any questions at all just let us know.
5/5
GoogleVery impressed with how efficient and responsive Paramount have been. Katie/Ollie/Amber have been very helpful throughout the whole process and would highly recommend!
Agent replied
Thanks for your 5-star review Laurisa!
4/5
GoogleGreat service, really responsive and good staff especially Ben.
5/5
GoogleTeam went above and beyond to ensure that referencing was completed quickly and that I could be moved into my flat as soon as possible.
Agent replied · 19 September 2023
Thanks for the great feedback, Jolene. Hope you've settled in ok to the new pad :)
5/5
GoogleExcellent service from both Chloe & Katie . They both made all the formalities to moving as smooth as possible. Highly recommended!
Agent replied · 19 September 2023
Hi Lee, thank you for taking the time to leave a message!
1/5
GoogleAbsolutely horrible, don’t waist your time with this unprofessional agency!
Agent replied · 19 September 2023
Hi Saba, we're really sorry to hear you've had a bad experience. Our consultant Ollie attempted to get in contact a few times when your enquiry came in, but unfortunately he wasn't able to get through. We'd love to help you in your property search so please do get in contact to let us know when would suit you best! Our number is 020 7644 2313.
5/5
GoogleKatie & Ollie - thank you ever so much. Literally the best thing was founding Paramount. Don't forget that drink!
Agent replied
Thanks for the great review Jasmina! We will make sure to pass on your kind words to Katie and Ollie.
5/5
GoogleVery helpful and friendly estate agents. Answered my questions quickly and guided me along the way.
Agent replied · 30 December 2023
Hi Connor, thank you for the fab review and 5 stars! We're so happy you had a positive experience with us.
5/5
GoogleLucy and Chloe have been amazing ! So kind and professional ! We recommend Paramount Properties without a doubt :)
Agent replied
Thanks for your recommendation Sandyali!
5/5
GoogleConsistently great service from the team at Paramount, I wouldn't hesitate to recommend them to other landlords wanting to rent out a property.
Agent replied · 19 September 2023
Hi Saska, Thanks for taking the time to leave a review!
5/5
Googleamazing & very helpful staff! can't recommend enough! 10/10
Agent replied · 19 September 2023
Hello Chiara, Thank you for taking the time to leave us a five star review! We are so happy to hear you've had a fantastic experience with us! Thanks again and we look forward to working with you in the future! Paramount
5/5
GoogleVery helpful throughout the entire process, and were fairly quick in replying to emails etc. I wouldn't hesitate to look for rent via. Paramount again.
Agent replied · 19 September 2023
Thanks for taking the time to review your experience with Paramount, we're pleased you had a positive experience with us and will share your thoughts with the rest of the team.
1/5
GoogleDreadful experience so far with Paramount West Hampstead. I do not recommend them at all.
Agent replied
Hi Nungi, we're sorry that you feel you haven't had a great experience with us. Unfortunately we cannot find your name in our system and we would really appreciate the opportunity to find out what went wrong. Please do get in contact by either giving us a call at 020 7372 0202 or sending an email to info@paramount-properties.co.uk. We are eager to improve wherever possible.
1/5
GoogleMy friend had a horrible experience with these guys. Better to avoid and explore alternates.
Agent replied
Hi Mohamed, we would really appreciate the chance to learn more about your friend's experience. We take every opportunity to make sure that all of our customers are happy, and when we hear that someone has had a less than 5-star experience, we will do everything we can to put things right. Please do ask your friend to give us a call at 020 7372 0202, or if it's more convenient, send an email to info@paramount-properties.co.uk. We hope to hear from you!
5/5
GoogleVery helpful when purchasing my property and helped to chase the seller and their solicitor.
Agent replied
Hi Christian, thank you so much for leaving a great review and 5 stars. Congratulations on your purchase!
5/5
GoogleVery helpful and friendly estate agents. Answered my questions quickly and guided me along the way.
Agent replied
Hi Connor, thank you for the fab review and 5 stars! We're so happy you had a positive experience with us.
5/5
GoogleThe process was really smooth and both agents were really polite and helpful.
Agent replied · 19 September 2023
Hello Santiago, Thank you so much for leaving us a five star review. Have a great weekend and we look forward to working with you again in the future. Paramount
5/5
GoogleFabulous lettings service - available at all times, friendly and accommodating. After a horrid experience with a different agent, this was a welcome change!
Agent replied · 19 September 2023
Thank you very much for your review! We hope you're enjoying your new home:)
5/5
GoogleExcellent service from start to finish, from both the letting to management side of things. I would fully recommend using Paramount Properties
Agent replied · 19 September 2023
Hi Ricky, Glad you found the process so smooth, do let us know if you need anything!
5/5
GoogleA rare pearl in London hellish housing market. Transparent, helpful, honest process and communication, very responsive customer care. I highly recommend them
Agent replied · 19 September 2023
Dear Francesco, thank you for taking the time to leave us a review. We hope that you are very happy in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Paramount Properties West Hampstead
Has Paramount Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
