Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleBought form Paramount - Robert Lazarus provided a great service despite taking over mid way from a previous colleague. Great communication and candid approach, much appreciated.
Thank you for your feedback Davesh, we will let Robert know.
5/5
GoogleI've rented through Paramount for 6 years & found them excellent in terms of responsiveness, approachability, friendly & personalised service, & speed/quality of maintenance when required. Thank you, Spencer & team!
You're welcome Steph! Thanks for taking the time to share your experience.
5/5
GoogleThe team clearly went the extra mile to make the move happen in both the landlords and my interests. Very satisfied with the excellent service by the whole team!
Hi Gerhard, Thanks for your very kind words - we will ensure the this is passed on to the team. Kind regards, Paramount
4/5
GoogleVery quick turnaround and generally low hassle. They want to move you in just as fast as you want to move out of your current place. Great team. Cheers
Dear Yunis, We do like to work quickly! Glad this worked for you!
5/5
GoogleGreat experience with Adam and Katie. They were very professional, quick to respond to us and helpful at all stages, which made moving very easily. Would highly recommend!
Hi Sophie, we hope you are enjoying your new home!
5/5
GoogleGreat experience, the best rental agency I have dealt with. Specially Katie and Dexter, they made the whole experience easy and were always reachable and willing to help.
Hi Irene, thanks for taking the time to leave such a lovely comment!
5/5
GoogleGreat service from Jason and Dexter at Paramount - made everything really simple and easy for me to work around. Couldn't have asked for an easier move in. Thanks guys!
Thanks for the positive review, Matt. Best of luck in your new home :)
5/5
GoogleI could not recommend paramount more! Both Adam and Katie where very helpful and gave us lots of their time seeing us through from start to finish.
Hi Rae, it's great to hear that you found Adam and Katie so helpful!
5/5
GoogleExcellent service provided by Madlen and Andrew who helped us to finish all the renting process very smoothly. Thanks a lot
Hi Anna, so glad to hear about your positive experience. Thank you the lovely review!
5/5
GoogleI rented with Paramount last year and had a great experiance. Staff were always very friendly and dealt with any queries well and efficiently.
Hi P W thank you for the great review and kind words. We will be sure to pass it on to the rest of the team!
5/5
GoogleBy far the most respectful, competent and professional estate agency I've ever worked with. They've been a dream to have in both the letting process and management of our property.
Hi Alicia. Thanks very much for the glowing review.
5/5
GoogleGreat experience with Adam and Katie. They were very professional, quick to respond to us and helpful at all stages, which made moving very easily. Would highly recommend!
Hi Sophie, we hope you are enjoying your new home!
5/5
GoogleA proactive and excellent service from all at Paramount. In particular the negotiators were helpful, knowledgeable and assisted throughout to ensure a quick exchange and completion. Thank you.
Dear Daniel, A pleasure - glad we were able to help!
5/5
GoogleJanki and Jess are amazing professional people! I was happy to deal with them!
Hello Kostas, Thank you for taking the time to leave us a five star review! We are so pleased to hear you had a fantastic experience with us. We look forward to working with you in the future! Paramount
5/5
GoogleAndrew and Madlen at Paramount helped me a lot with my move. They are always responsive, making the renting process a pleasant one!
Hi Lorraine, thank you for the lovely review and congratulations on your move! We will be sure to let Andrew and Madlen know about your kind words.
1/5
GoogleTerrible communication within lettings
Hi Erskyn, thank you for your feedback. We have high standards for communication particularly because we know it's so key to making a move less stressful. We're really sorry to hear that this wasn't your experience, and we absolutely want to get to the bottom of where it might have gone wrong. If you'd be open to it, please do get in contact with us at Reagan@paramount-properties.co.uk. Thank you!
5/5
GoogleVery helpful and efficient
Thanks for your excellent review! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.
5/5
GoogleAlways a very positive experience of working with Paramount. They are incredibly responsive, helpful and go the extra mile. I would definitely recommend them.
We are glad that you had a great experience at Paramount. Thanks for your feedback.
5/5
GoogleI found my flat in South Hampstead through Paramount, with the help of Lionel Stoll. Impeccably professional, helpful, reliable, and always on top of shepherding the completion process through.
Thanks for the review Mikael. Wishing you all the best in your new home.
4/5
GoogleFinding a property through Paramount was really easy! The paperwork was a bit of a mess / disorganized at first, but turned out okay in the end!
Hi Cedric, Thanks for taking the time to leave a comment - we can only apologise there was some disruption with the paperwork, we of course aim for a seamless process each time. We wish you all the best in your new home.
5/5
GoogleFantastic service and incredibly friendly staff who are always quick to respond/take action on any issues you may have (shout-out to Amber Murray!). Highly recommended!
Hi Sarah, Thanks for taking the time to leave a message!
5/5
GoogleI received excellent guidance from Katie Wood and Chloe Martin in finding new tenants for my flat, and Paramount continue to look after the rental
Hi Jason - glad we could help!
5/5
GoogleMy experience with them is really good, I dealed with Mark Durban and Jason Pevovar. Both provided a good service to help me and everything I needed. … More
Thanks for taking the time to write a review - we're glad your experience with Paramount was really good. We'll make sure Mark and Jason read this too. All the best in your new home.
5/5
GoogleJake Jacobs dealt with the sale of my apartment both professionally and efficiently. My instruction through to completion he was on hand to deal with any issues. Highly recommend.
Thanks for taking the time to leave a review Nicholas. We're thrilled that you had a good experience with Paramount!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
Send Paramount Properties a message.
