Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience with Paramount, the service is clear, almost everything is done on the internet, and you can take the time you need. The agency is always very responsive once the move is complete.
Thank you very much, Kevin! Good luck in your new home.
1/5
FacebookPosting this in desperation. The Paramount Properties tenants leave food debris in the shared front garden constantly. Attracts rats. I've asked Paramount to intervene several times. Be careful about getting Paramount tenants.
Not quite sure why you have posted this several times. Have you even tried to contact Paramount to resolve? I have always been very satisfied with all dealings with them. It might be worth contacting them rather than posting all over Facebook!
5/5
GoogleBest property managers! All issues resolved same day (plumber, maintenance callouts etc.). I could not be happier with service received.
Hello Matthew, Thank you for taking the time to leave us a five star review. We pride ourselves on our fantastic asset management team - we are so thrilled to hear that you've had such a great experience with them. Thanks again and we look forward to working with you in the future! Paramount
4/5
GoogleMade the process easy for me and explained things well.
Hi Tim Thank you for a great review! We are so pleased to hear that you've enjoyed you experience with our team here at Paramount. We look forward to working with you in the future! Paramount
5/5
GoogleKatie, Kyla and Hollie have been really lovely - friendly and prompt in providing support and help through our move and check in process. Thank you!
Thank you for the review Antara. We will be sure to pass the kind words onto Katie, Kyla and Hollie!
5/5
GoogleGreat friendly service from Adam and the Paramount team, and the property is very well managed by the agency, with quick responses and solutions to queries.
Thanks for your excellent review Suelynn! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to Adam.
4/5
GoogleI recently bought my flat from Paramount. I found Leighton to be friendly, helpful, responsive and professional in ensuring the sale went through with minimal stress.
Thank you for the lovely review Helen! We're happy to have helped you through the purchasing process. We will pass your kind words on to Leighton.
5/5
GoogleKate and Adam looked after us extremely well, they were consistently friendly and keen to assist us. They helped us move into our new place where we are very happy!
Thank you for your feedback. We will make sure Kate and Adam know. Glad you enjoy your new place.
5/5
GoogleI found Paramount to be extremely professional, helpful and friendly at all times. They have to be the most professional agents out there - they were outstanding - thank you!
Hi Lynette, thank you for such a great review!
5/5
GoogleVery helpful and quick as we were able to arrange a viewing and successfully rent a flat on short notice. A nice touch was the bottle of red wine given to us on moving in.
Thanks for taking the time to write a review, we really appreciate the feedback. Hope you enjoyed the wine and are settling in well!
5/5
GoogleOur letting experience with Paramount has been second to none. We haven't had a great time with rental properties in London and Paramount have changed our view of the way agents work. … More
Thanks for taking the time to leave a review, Gemma. So pleased you were well looked after by everyone at Paramount!
5/5
GoogleVery easy to deal with Spencer, Katie, and Aaron, and always at the end of a phone. Kept me fully updated throughout the process whilst I was letting out my flat. Highly recommended.
Hi Tom, always great to hear from a happy landlord - if you need anything let us know.
4/5
GoogleAdam and Lucy are very professional and a credit to Paramount. 4 stars rather than 5 for a lack of organisation/drawn out process at the firm-wide level, but all told a good experience.
Hi George, Thanks for your kind words about Adam and Lucy I am sure they will be thrilled. If there is anything you feel we can improve on I would love to hear about it - Reagan@paramount-properties.co.uk
5/5
GoogleHighly recommended. Fast and easy to work with. Really nice and supportive team, specially Callum and Lucy, nice people who solved all our concerns and made the process easy for us. Thanks
Hi Daniela, Glad we could make the process so smooth for you!
5/5
GoogleOur letting experience with Paramount has been second to none. We haven't had a great time with rental properties in London and Paramount have changed our view of the way agents work. … More
Thanks for taking the time to leave a review, Gemma. So pleased you were well looked after by everyone at Paramount!
5/5
GoogleBest experience in terms of letting agencies in London. Paramount are professional and helpful every step of the way.
Hello Timothee, Thank you for taking the time to write us a fantastic review! We are so glad to hear we provided such an excellent service, its what we strive for here at Paramount! Thanks again and we look forward to hearing from you in the future. Paramount
5/5
GoogleWe sold our flat with Paramount. We are very happy with the whole process and we definitely recommend them.
Hello Francisco, Thank you for taking the time to leave us a five star review! We are pleased to hear you had a good experience selling your property through us! Thanks again and we look forward to working with you again!
5/5
GoogleExtremely friendly and professional
Thank you very much Scott!
4/5
GoogleOverall very good service, especially from Lionel who was very patient and always positive and professional throughout an unnecessarily lengthened sale. Thank you very much.
Thank you for the lovely recommendation Analia! We're happy to have helped you through the process. We will pass your kind words on to Lionel.
5/5
GoogleWe've had a very good experience with Paramount so far. They are very professional and responsive. Definitely the right choice to not go for one of the high-street agents.
Thanks for your feedback Helena!
5/5
GoogleLionel at Paramount Properties was an excellent agent. He helped us find our dream home and he made the whole process efficient and easy for us. Thank you for everything!
Thank you for you review, we will be sure to let Lionel know.
5/5
GoogleSo incredibly wonderful from start to finish, the Paramount team really go above and beyond to ensure a completely smooth process. Could not recommend any more highly
Thank you for your kind feedback Katy. We are always happy to go the extra mile and pleased we could make the process as smooth as possible ! We will pass this feedback on to the team.
4/5
GoogleThanks Dexter for the quick turnaround, Great service and quick response from the entire west Hampstead team.
5/5
GoogleFantastic service from Lionel who was both incredibly professional and very friendly, keeping us informed all the way through the buying process and wrangling all parties to keep everything on track. Highly recommended.
Good afternoon Josh, What a lovely comment to read! We will make sure the great feedback is passed on to Lionel!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
Send Paramount Properties a message.
