Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleI really recommend Paramount. Really professional and friendly. They are efficient and answer really quickly. They do their best to offer a nice environment when you are moving into a new home.
It's great to hear your positive feedback Céline, thank you! We are glad to hear you were happy with the experience and will pass on the kind words to the team. Congratulations on the move!
4/5
GoogleExcellent service, efficient and relatively prompt. The renovations were done incredibly swiftly and to a very high quality, albeit over budget. Paramount found excellent tenants in no time and have so far been a joy to work with.
Hi Fede, Thanks for taking the time to leave a message - really glad we could help you!
5/5
GoogleAbsolutely fantastic estate agent. After months of looking, we finally found our dream flat through Paramount. Our contact, Ollie, was especially brilliant. He made the process really smooth and easy and was incredibly responsive. Highly recommended. 5 stars!
Hi Martin, really glad you had such an easy experience - we will be sure to pass on your thanks to Ollie!
4/5
GoogleParamount and Landlord not acting quick enough to resolve damp walls/leak/mould. Reported on 3rd September and still nothing has been done. Although responsive, no work has actually taken place and is very frustrating.
Hi Loz, thanks so for the kind words, we will pass on the kind words
5/5
GoogleWe have been very impressed by the service we have received from Paramount and Dexter in particular. Although our move hasn’t gone as smoothly as we would have liked and we’ve experienced a few maintenance issues, we’ve really appreciated … More
Thank you for writing a review Margot, we're pleased you were impressed with our service. Communication is key and we'll always do everything we can to keep you in the loop at all times. We'll make sure Dexter, Daniel and the rest of the team take a look at this great feedback too. Wishing you all the best in your new home.
5/5
GoogleThe team were fantastic and kept us updated throughout the whole process ensuring that we got the flat we wanted in a very quick manner!
Hello Matty, Thank you for taking the time to leave us a great review. We are so glad to hear you had such a great experience with Paramount. We look forward to working with you in the future. Paramount
5/5
GoogleIt was great to work with Jamie Jacobs when buying my first property, and would happily recommend him to anyone looking to buy a property!
Hello Paul, Thank you for taking the time to leave us a five star review! Buying your first property is such an important step, we are so pleased to hear that Jamie was able to make that step a great experience! Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleI have been a client of Paramount for about in that time they never failed to deliver, an excellent service. Their knowledge the property business and customer is second to none.
Thanks for your excellent review William! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.
5/5
GoogleI have been using Paramount for years. First as a buyer, then as a landlord. The experience has been great from both aspects. They are resposive, professional and trustworthy. Highly recommended!
Thanks for your excellent review Lu! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.
5/5
GoogleTHRILLED with our new house and the whole experience of closing, exchanging and completing. Robert Lazarus and the Paramount team made everything look so easy and problem free. Starting from the first introduction, negotiating the best … More
Dear Dukagjin, We are happy you are enjoying your new home! We will pass your kind words onto Robert and the sales team. We are happy to help anytime!
5/5
GoogleHaving recently purchased a property through Paramount, their sales manager, Peter Gobey, ensured the entire process was as pain-free as possible. Best agent I have had the pleasure of dealing with. Highly recommended. Marcus Z
Thanks for your great recommendation Marcus!
5/5
GoogleAm so glad we switched over to Paramount to handle our properties. Their service is so efficient, hassle free and pleasant. Dexter, Amber, Lucy and everyone involved every step of the way has been amazing!
Hi Thong, we're really glad that you made the switch as well! Thank you for your kind review.
5/5
GoogleHaving spend six years living in multiple properties across London Paramount have hands down been the best letting agent we have used. Staff and friendly, proactive and have reduced the stress of moving 10 fold.
Hi James, we're really happy to hear that we were able to make moving less stressful for you!
5/5
GoogleKatie and Ollie have been amazing throughout the whole process of our move and extremely helpful answering any queries we've had and even called to wish us luck before the move. couldn't recommend them more.
Thanks Rheanne, we'll pass your kind words on to Katie and Ollie!
5/5
GoogleI rent a property in London through Paramount this year. I had contacts with Reagan and Dexter. The service is great, they are very helpful and each time I had a problem they solved it quickly and efficiently. … More
Thanks Claudia! Really pleased that you've been happy with Paramount's service.
1/5
GoogleI rented a flat from them. They were nightmare with my check-in. …
Dear Masato, we are sorry to read your comments here and that our service was not as you would expect. If you would like to discuss issues named above please do not hesitate to get in touch on Hannah.Mitchell@jll.com. … More
5/5
GoogleLionel helped me to purchase and, 2 years later, sell a one bedroom property in West Hampstead. He has always been personable, reliable, professional and supportive throughout the process and I thank him for all of his help.
Thanks for your feedback Sarah, it's always nice to read about positive experiences and we'll make sure Lionel sees this too. Wishing you all the best in your new home.
5/5
GoogleAmazing! They are top professionals handling each kind of situation involving letting properties, which was my case. Very kind and close people whenever I needed to do anything related to my letting. I do highly recommend them.
Hi Jorge, Thanks for taking the time to leave a message!
4/5
GoogleIncredibly helpful staff through the full process, answered questions promptly and explained all of the associated reference and credit checks associated with the move.
Hello Rachel, Thank you for taking the time to leave us a great review. We are pleased to hear that you had a good experience renting through us, its what we strive for here at Paramount! We look forward to working with you in the future. Paramount
5/5
GoogleReally excellent service, friendly, responsive and professional at all times, highly supportive throughout a process which can be intimidating for a first time buyer.
Hello Robert! Thank you for taking the time to leave us a great review! You are right - buying your first home can sometimes be stressful, we are so glad to hear that you felt supported throughout. Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleExcellent customer service and very professional from start to finish. Will use Paramount again.
Hi Adam Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with our team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount
5/5
GoogleRobert Lazarus helped me with a purchase of a property. Good communication, kept me updated and an open and honest transaction. Look forward to working with you again in future.
Hi Nawfal, so glad to hear of your positive experience. Thank you for the kind words, we will be sure to pass them on to Robert and we looking forward to working with you again the future!
5/5
GoogleDear Hollie What can I say as all is very good any problems have been fixed with much alacrity and the whole house is looking great with the new carpet and the wonderful … More
Hi George, many thanks for your review!
5/5
GoogleI have used Dexter- a-1st class letting agent at Paramount for over 5 years He is a most hard working , hands on professional who has a great knowledge & feeling for the letting market … More
Hi John, what a lovely message to receive - we are sure Dexter will be thrilled! Thanks so much for taking the time to leave something.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
Send Paramount Properties a message.
