Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Paramount Properties West Hampstead is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Paramount Properties West Hampstead is among EA Masters 2026 winners.
EA Masters winner in seven years: 2026, 2025, 2022, 2021, 2020, 2019, 2018.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
2021 2 awards EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Paramount Properties West Hampstead is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winner in four years: 2016, 2015, 2014, 2013. A Lettings Agency of the Year winner every year since 2013.
2015 3 Gold, 1 Silver and 1 other award Lettings Agency of the Year Awards 2015 winners
2014 1 Gold, 1 Silver and 1 Bronze Lettings Agency of the Year Awards 2014 winners
2013 2 Gold Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Paramount Properties West Hampstead won ESTAS awards in two years, most recently 2023.
ESTAS winner in two years: 2023, 2022.
2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Paramount Properties West Hampstead won The Negotiator Awards in two years, most recently 2016.
Negotiator Awards winner in two years: 2016, 2014.
2022 1 Highly Commended The Negotiator Awards 2022 winners
2016 1 Silver The Negotiator Awards 2016 winners
2014 1 Silver and 1 Bronze The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleWe have been really lucky to find Paramount Properties. All staff was really friendly and helpful. We worked mostly with Jason and Dexter, who were really kind and professional. If we have to find a rental home again, we will not hesitate to return to Paramount.
That's great to hear Ico. Wishing you all the best in your new home.
5/5
GoogleHelpful, cheerful and hard working
Hello Linn, Thank you for taking the time to leave us a five star review! Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleKatie and Adam displayed the utmost professionalism in first arranging the flat viewing, then facilitating the necessary documentation, and ultimately ensuring a smooth move in process. I would highly recommend the services of Paramount to anyone looking for a flat in the area.
Thanks for your great recommendation, David!
5/5
GoogleWe are very satisfied by the support and the help of Lucy and her colleagues during the whole time of the flat's renting procedure. They all have been helpful and ready to solve any issues arisen. I definitely recommend the agency! Chara Simitzi
Hi Chara, Really glad we were able to help you out!
5/5
GoogleI was very impressed with Chloe and Katie they worked tirelessly on my behalf regardless of the time of day, always friendly and personable they were exceptionally professional, with great attention to detail. In summary a great advert and asset for their Business.
Hi William - I am sure this will make Katie and Chloes day! Will be sure to pass on.
5/5
GoogleI've been in the UK for over 16 years and Paramount have trumped all of the gazillions of estate agents that I've met along the way. Top marks to Tony and Robert for putting their neck out and finding a solution to all issues raised.
Hi Carlos, Thanks for taking the time to leave some feedback. Glad to have been of service!
5/5
GoogleVery professional and efficient agency. Jess in particular has been excellent, going above and beyond to help us overcome issues we had during renting. Highly recommended.
Hi Matteo Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Jess and our management team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount
5/5
GoogleMy partner and I had great experience with Jamie buying our first home! He was always available to lend a hand and quick to offer his support and expertise
5/5
GoogleParamount agents are very helpful through the renting process. They help me looked for the properties within my budget range and answered every questions/issues I had related to the property.
Hello Savira, Thank you for taking the time to write us a great review! We are glad to hear our lettings team were able to make the rental process as easy and smooth as possible, its what we strive for here at Paramount! Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleThe agents at Paramount (Cory & Kaitlin) were extremely helpful and responsive during our move to help us secure a property and to complete the paperwork as smoothly as possible
Hello Yufei, Thank you for leaving us a five star review. We are so pleased to hear you've had a great experience with Cory, Kaitlin and the rest of the lettings team! Thanks again and we look forward to working with you in the future! Paramount
4/5
GoogleIt’s been a pleasure to deal with Paramount. Their communication has been quick, they provided useful information, and very good customer service. We appreciated their support and advice when coming to an agreement with the landlord.
Hi Emma, we're so glad we were able to provide the fast and professional service that you needed! Thank you for taking the time to leave the review.
5/5
GoogleWe selected Paramount to handle the letting of our property based on our interactions with Sam - most of the high street vendors offer similar service on paper, but Sam really listened to what we wanted, was always prompt in getting back to … More
Thanks for taking the time to write a review Jackie, it's always great to receive feedback like this.
5/5
GoogleI had the pleasure to speak with Katie and Oliver and it has been an absolute pleasure. They've been very kind and patient and guided us step by step through the renting process with complete transparency. I would definitely recommend!!
Thanks for your recommendation Luigi!
5/5
GoogleOur experience with Paramount could not have been better. Katie and Adam looked after us, were there when we had our questions and kept in touch with every stage of the process. So great and smooth - Thank you so much!!
Thanks for your feedback Jack. We will pass this on to Katie and Adam.
5/5
GoogleGreat service from a young and devoted crew. Lucy and Adam have been very responsive to our requests and did an excellent job to guide us through the whole letting process and resolve any issues, thus reassuring a smooth experience with no surprises.
Hi Andreas, thanks for the kind note!
5/5
GoogleI was looking to move into west Hampstead and met Dexter from paramount properties. Dexter suggested a few properties and we liked one of them and the process from then on moved quite fast and swiftly - thanks to dexters efforts and timely … More
Thanks for writing a review Manish - we love to receive feedback and we're thrilled you had a positive experience with Paramount. All the best in your new home.
5/5
GoogleOverall Paramount (and Jamie in particular) were very helpful and made the whole process very smooth and painless! As a buyer it was a pleasure to deal with them
Hi Chris, thanks for the lovely review. We're so glad we were able to provide the smooth service that you needed!
5/5
GoogleThrough the services they offer, and their highly professional and helpful staff, Paramount made the moving process as easy as it could be. I would absolutely use them again.
Hello Alexander, Thank you for writing us a fantastic review. Making the moving process as straightforward and easy as possible is what we aim to do here at Paramount and we are so pleased to hear that we did exactly that. Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleGreat service from Paramount. One of the agents Dexter Franklin-Beck helped me find my dream flat in my dream location within 24 hours and the process was complete within a week. Really recommend them if you are looking for your next move.
Hi Heidi, Thanks for taking the time to leave a message. We are so glad we could help you find your dream home!
5/5
GoogleWe had a great experience buying through Paramount. Since we’ve been looking for a suitable place to make our first home for a while, we came across a number of agents/agencies. The level of professionalism that Paramount’s representative, Robert Lazarus, has demonstrated was truly unparalleled - his ability to drive fruitful negotiations and working towards mutually acceptable results helped us through all the controversial points amicably and efficiently. Now looking forward to the move!
5/5
GoogleI had the most wonderful experience with Katie and Ollie at Paramount Properties. They we’re amazing and made sure that everything went smoothly for my move. I would 110% recommend them to help with your next move! So grateful!
Thanks for the recommendation, Hayley! We will make sure to pass on your kind words to Katie and Ollie.
5/5
GoogleThis has been the easiest tenancy transition I've ever experienced. The staff were helpful, engaging and very prompt. I wouldn't need to think twice about dealing with property through Paramount again. Thank you so much!
Hi Joe, thanks for the shining review and lovely words about the team here at Paramount. It's great to hear such positive feedback. We will be sure to pass on your kind words to the team.
5/5
GoogleLionel of Paramount did a great job in facilitating the purchase of my flat. He was always friendly and helpful whilst keeping me updated with developments at all times leading to a satisfactory conclusion. It was a pleasure doing business with Paramount. Highly recommended.
Thanks for the feedback Larry - we all hope you enjoy your new home!
5/5
GoogleI would like to say thank you for Dexter and Lucy and the rest of the team, for helping us finding a new home, for their patience and professional service and always willing to help. Thank you once again!!!
You're most welcome Aurimas! Thank you for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Paramount Properties won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agency of the Year, Single Office and Gold for Greater London Estate Agency of the Year at the Trusted Agent Awards Night 2026, and 30 other industry awards since 2013.
