Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Paramount Properties for a very professional handling of my flat rental. Special mentions to Chloe and Lucy who have provided me with a very high standard of service.
Thanks for your 5-star review Miguel!
5/5
GoogleI rented with Paramount last year and had a great experiance. Staff were always very friendly and dealt with any queries well and efficiently.
Hi P W thank you for the great review and kind words. We will be sure to pass it on to the rest of the team!
5/5
GoogleWe had a great experience with Paramount, particularly with Leighton Dewitt - he made sure our sale, involving two international parties kept on track.
It's great to hear the positive feedback Vicky so thank you for the review! We will be sure to pass on the mention to Leighton.
5/5
GoogleVery very pleased with the service Paramount offered and in particular the help of Leighton who was professional and informative throughout. Would definitely recommend!
Hi Ricky, Thank you so much for the 5 stars and lovely review! We will be sure to pass on the kind words to Leighton and the rest of the team.
5/5
GoogleWe've had a very good experience with Paramount so far. They are very professional and responsive. Definitely the right choice to not go for one of the high-street agents.
Thanks for your feedback Helena!
5/5
GoogleI just sold my house with Paramont the service is excellent professional and straightforward . Lionel has many years of experience and really knows his stuff . … More
Thanks for your excellent recommendation Natalie!
5/5
TrustpilotGreat to work with a business that…
Great to work with a business that truly care and always go the extra mile. Having used them for lettings and sales - I’d highly recommend!
5/5
GoogleKatie and Dexter from the lettings team were a real pleasure to deal with :) They weren't pushy and made the whole process of renting through Paramount very easy. Thank you
Dear Chloe, great! Hope you have settled in to your new home.
5/5
GoogleLionel acted on my recent flat purchase which was not straightforward. He did a really great job communicating with the vendor and mediating to get to a successful completion. Would definitely recommend.
Hi David, Thanks for your lovely comments - we will pass over to Lionel! All the best in your new home.
5/5
GoogleHad great service, support & advice for the sale of our flat from Lionel & the team, from the initial meeting right through to the completion date. Recommended! Thanks
Hi Jonathan, really glad you found the process so smooth!
4/5
GoogleI have just moved in a property managed by Paramount Properties and so far I am very satisfied with their services. The personnel is professional, friendly and available. I would recommend this agency.
Thank you for writing a review of Paramount and for recommending us. All the best in your new home.
5/5
GoogleSuperior service from reliable and trustworthy agents.
Thanks for your excellent review Alison! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.
5/5
GoogleRegularly deal with Amber Murray at Paramount on issues of compliance and property management. She is super efficient and charming to deal with.
Hi Jonathan, thank you for the great review and find stars! We will be sure to pass on your kind words to Amber.
5/5
GoogleAndrew and Madlen at Paramount helped me a lot with my move. They are always responsive, making the renting process a pleasant one!
Hi Lorraine, thank you for the lovely review and congratulations on your move! We will be sure to let Andrew and Madlen know about your kind words.
5/5
GoogleAbsolutely the best estate agents I've ever had. They keep to their word, manage properties with great attention to detail and resolve issues as quickly as possible. I highly recommend them!!
Thanks Bub - very nice to hear!
5/5
TrustpilotI can highly recommend Paramount Properties
I have them managed my property for over 20 years. Managed renovation project very well. . Always helpful and great advice. Never disappointing.Excellent professional service.
5/5
GoogleKatie, Kyla and Hollie have been really lovely - friendly and prompt in providing support and help through our move and check in process. Thank you!
Thank you for the review Antara. We will be sure to pass the kind words onto Katie, Kyla and Hollie!
5/5
GoogleTony and the gang at Paramount were fantastic, skilfully negotiating what turned into quite a complicated sale process, offering prompt and expert advice at very turn. Nice guys to boot.
Hi Neil, Thanks for taking the time to leave a review, we will make sure Tony and co see your kind words.
4/5
GoogleKatie at Paramount Properties was really helpful. Always picked up the phone and answered any queries immediately. We are very greatful for all her assistance with our big move!
Thanks Harriet, we will pass this on to Katie!
5/5
GoogleParamount were great to work with, very responsive to their emails and made everything crystal clear!
Hello Anthony, Thank you for leaving us a five star review! Communication is key here at Paramount, we are so pleased to hear that was reflected in your experience with us. We look forward to working with you in the future. Paramount
5/5
GoogleFantastic service from Paramount - Katie, Kirti & Frank - an informative, quick response & smooth move in during an unusual time! Couldn't recommend them more!
Thanks for the recommendation Morgan! We will pass this feedback on to Katie, Kirti and Frank. We are pleased we could make the process as smooth as possible. Congratulations on the move in, and we hope you are enjoying the flat!
5/5
Googlea really professional estate agency !
Thanks for your excellent review Claudio! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to the team.
1/5
GoogleThe worst agency you can come across with. Absolutely terrible. Please do stay away from them or they will rip you off.
Hi Syuleyman, unfortunately we cannot find any record of you in our system and none of our team can recollect working with you as a client. We'd really appreciate the opportunity to learn more about why you have left this review as we embrace any opportunity to improve our services. Please do give us a call at 020 7372 0202 or send us an email at info@paramount-properties.co.uk.
1/5
GoogleAbsolutely unprofessional jokers. They epitomise the stereotypes of estate agents that everybody dislikes. They arranged an appointment for me to see a property this morning at 8.15, … More
Hi Martyn, I know we've been discussing on email but wanted to acknowledge here as well, as extended already we really are sorry you were put out this morning. There was miscommunication regarding appointments which had been confirmed. This was a genuine and unfortunate oversight, and certainly was not an attempt to inconvenience you in anyway, though we appreciate it did.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
Send Paramount Properties a message.
