Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.
The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleAdam from Paramount was a very professional and efficient. He made the whole processes effortless. Exceptional service.
Hi Catriona, thank you for the excellent review! We will be sure to pass on the kind words to Adam and congratulations on your move!
5/5
GoogleGreat agency! They helped me out step by step with my move in and were always very kind and available.
Thanks for the five star review Giuseppe! We were happy to be there for you every step of the way.
5/5
GoogleLucy and Dexter been very helpful to help us find a flat and all administration part, Highly recommended Paramount.
Thanks for recommending us Thomas!
5/5
GoogleVery professional and attentive service. We had a great experience dealing with Dexter and Katie in the lettings department.
Hi Jakub, Glad we could help you out!
4/5
GoogleThe whole process has been smooth and straightforward, I'm really happy with my experience!
Hi Charlotte, thank you for leaving such a lovely review and for the 5 stars!
4/5
GoogleGood communication, friendly agents, made everything easy.
Hello Rebecca, Thank you for leaving us a good review! We are pleased to hear that you had a good experience with us. We look forward to working with you in the future. Paramount
1/5
GoogleMy letting experience was by far the worse ever. Utterly shocking and unethical business practices. Will certainly never recommend nor use them again.
We'd really like the opportunity to discuss your concerns further to find out about your experience. Please let us know how best to contact you if you're willing to talk.
4/5
GoogleNo complaints at all. From the first moment I contact them the process was painless, controlled and stress-free. Would highly recommend using Paramount.
Thanks for writing a review Justin. It's always great to receive feedback and we're pleased you had a positive experience with Paramount.
5/5
GoogleDexter and Jason at Paramount were great and very responsive. We found Paramount to be professional, efficient and helpful. A very positive experience.
Thanks for writing a review of our Lettings team Jason. We appreciate the feedback and wish you all the best in your new home.
5/5
GoogleGreat service from Madlen and Dexter - very smooth from start to finish!
Hi Jocelyn, thank you for the kind words and 5 stars! We will be sure to pass it on to Madlen and Dexter.
3/5
GoogleDisappointing when the agent doesn't show up for an appointment they have made!
Hi Hardik, thank you for your review. Not showing up for a confirmed appointment is absolutely unacceptable and not something our team would ever intentionally do. We've looked into this straight away, and unfortunately this appears to be a miscommunication as we never had a confirmed appointment with you. At this time the property you originally enquired about has been let but we're here for you if you're still looking for your next perfect home! We'll do everything we can to find you the right match.
5/5
GoogleGreat team and highly professional! Highly recommend them to make your lives easier!! Thank you all. N
Thank you for your recommendation Nick!
5/5
GoogleParamount handles property management for our flat in Camden. Friendly and efficient service, very good at replying to queries and sorting them
Always nice to hear that we're providing a friendly and efficient service Robert! Thank you very much for taking the time to write a review, we really appreciate the feedback.
1/5
GoogleUtterly useless lettings team. Couldn't find their way out of a paper bag.
Hi Harry, I'm very sorry to hear that you weren't happy with your experience. I just want to say that we work hard to do everything we possibly can to find you the perfect fit in your next home. Unfortunately certain requirements, like the need to accommodate pets, can sometimes reduce the available options that still tick all of the "must have" boxes. We think pets are wonderful (most of us have one or two ourselves!), and we think we may see some great changes in this area in the near future. As things are today, we appreciate that it can be frustrating when it becomes a limitation. If there's anything that we can do to help please let us know, and in the meantime we sincerely wish you all the best in your property search.
5/5
GoogleGreat experience with them. Always helpful, reactive and good advice to solve any issues, including good recommendations for solicitor, technicians etc
Thanks Sonia - always nice to read such great things about the team! Wishing you all the best.
5/5
GoogleGreat experience of Lionel and the Paramount team. Very impressed with their service and they made the whole sale process easy.
Hi Anna. Very pleased you had such a great experience dealing with our Sales team. We wish you all the best :)
5/5
GoogleExcellent, professional and efficient in every way. By far the nicest letting agents I’ve dealt with.
Thank you for your kind words Anastasia !
5/5
GoogleVery reliable, knowledgeable, and supportive!
Hi Rob, thanks for the lovely review. We're so glad we were able to provide the reliable, knowledgeable and supportive service that you needed!
5/5
GoogleGreat experience, professional and efficient.
Hello Adi, Thank you for taking the time to write us a great review. We are pleased to hear that you have had a great experience with our sales team. We look forward to working with you in the future! Paramount
5/5
Googleexcellent service from the team
Hello Nizam, Thank you for leaving us a five star review!
5/5
GoogleAmazing service! Best West Hampstead Letting Agents! Fully recommended! Thank you so much, Spencer!
Hi Petros, glad we could help!
4/5
GoogleParamount have been very efficient, friendly and straightforward to work with.
Hi Katherine, thank you for the kind review!
5/5
GoogleVery smooth process, all questions answered quickly, great service all round
Hi Katie, thank you for taking the time to leave a kind review!
5/5
GoogleVery helpful from the start, and offer a really premium service!
Hi Rosie, thank you for the kind review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.
