Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThis's the worst set of people to deal with on earth, renting a house to me without the heathers working which cause my son of one year old nose bleeding due to the cold, when I reported to the customer service they sent me a fan Heather , worsting my son and I illness. God Wil never forgive you guy's for this wickedness.
Stella · 23 December 2019
Agent replied
Hi Stella, I have replied to your message to us on Facebook that is under a different name but I wanted to reply to you here as well to get to the bottom of your issue. I am unable to find either name in our system and I am concerned that we are not the Paramount with whom you are renting (there is another outside of London that is independent from us). Please give us a call at 020 7644 2344 or send an email to info@paramount-properties.co.uk (whichever is more convenient for you) so that we can help put you in contact with the right person to help you solve this issue.
★★★★★ 5/5
GoogleWe have just exchanged on our property
sale with Lionel at Paramount West Hampstead. We had a really good experience working with Lionel, very pleasant and friendly, extremely responsive and also kept calm through a protracted process. Would happily recommend to others.
Katyayini · 22 May 2023
Agent replied · 5 September 2023
Hi Katyayini
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Lionel and the rest of our sales team here at Paramount.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleAdam and Katie were so helpful. They made our move as seamless as possible.
Sarah · 21 April 2020
Agent replied
Thanks Sarah, we hope that you're settling in nicely!
★★★★★ 5/5
GoogleEverything was easy and so professional - the most comfortable move I've ever had! Thank you Dexter and Jason.
Rachel · 20 September 2016
Agent replied · 19 September 2023
You're welcome Rachel!
★★★★★ 5/5
GoogleDexter and Jason were really helpful and ensured that we could move into our property really quickly.
Julia · 20 September 2018
Agent replied · 19 September 2023
Thanks Julia! Hope you are enjoying your new home!
★★★★★ 5/5
GoogleParamount Properties have been absolutely amazing! They took care of everything for us while we were packing up in UAE. We were dealing with Mark and he made sure that all paperwork, cleaning team and other bits and bobs were taken care of and he even left a little welcoming prezzie for us. I would definitely use them again and I highly recommend their professional, friendly service.
Kasia · 16 February 2016
Agent replied · 19 September 2023
Really pleased we were able to sort everything out for you Kasia. Hope you enjoyed the welcome gift :)
★★★★★ 4/5
GoogleI was very pleased with the speed/efficiency of replies and assistive documents that aided me in understanding my very first tenancy. I was also happy with how many support services are available to aid in my move. Overall, I would be happy to recommend Paramount Properties to any of my friends.
Krishen · 22 May 2022
Agent replied · 5 September 2023
Hello Krishen,
Thank you for taking the time to leave us a five star review!
We are so pleased to hear you've had a great experience with us!
Thanks again and we look forward to working with you in the future.
Paramount
★★★★★ 5/5
GoogleThis is my first time working with Paramount and so far I’ve been impressed with the service.
Cory Devayya in particular was honest and clear with his communication and was able to work with me to get me the best deal he could whilst being efficient and working to my needs
Natalie · 22 May 2022
Agent replied · 5 September 2023
Hello!
Thank you for taking the time to leave us a five star review!
We are so pleased to hear you had a great experience with Cory and the rest of the team.
Thanks again and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleIt was a pleasant experience to find a new property with Paramount. All the staff responded without long hesitation, with kindness. It was a convenient and fast reference check via Homelet, I'm satisfied with all processes.
Thank you for helping me.
Honey · 22 May 2023
Agent replied · 5 September 2023
Hi Honey
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with our team here at Paramount.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleVery happy with the service. Oliver was pragmatic and helpful throughout, meaning the process went very smoothly indeed.
James · 20 September 2016
Agent replied · 19 September 2023
Thanks James for the positive review.
★★★★★ 5/5
GoogleVery quick and helpful at getting things fixed in the house. Thanks Amber Murray and Paramount
Sarashka · 20 September 2018
Agent replied · 19 September 2023
Hi Sarashka, thanks for the nice words - we will pass your thanks on to Amber!
★★★★★ 5/5
GoogleI've used Paramount for a number of years - and always been impressed with their exceptional customer service. They are always helpful, knowledgeable and friendly.
Marta · 22 May 2024
Agent replied · 19 September 2023
Hi Marta,
Thank you for such a great review, we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleDealing with Katie and Adam was amazing, best agents I dealt with in years!
Edoardo · 20 September 2019
Agent replied · 19 September 2023
Hi Edoardo, we are very happy that you had such a great experience with Katie and Adam. They will really appreciate your glowing review!
★★★★★ 5/5
GoogleI dealt with Paramount for approximately 6 months and they were excellent. They are honest and dedicated to their clients. Not like the majority of agents in the area I encountered. The service I received from Jamie Jacobs in particular was outstanding and he went above and beyond for me.
Daliany · 22 May 2022
Agent replied · 5 September 2023
Hi Daliany, thank you for taking the time to leave a review! We strive to go the extra mile so it's always wonderful to hear your positive feedback We will be sure to pass on your kind words to Jamie.
★★★★★ 4/5
GoogleWe have worked with Umar from the sales team from viewing the flat, offers, and through the exchange of the contract. We have not completed our sales yet. Once we have completed I will make an update on this review with the overall … More
Kathleen · 31 December 2019
★★★★★ 5/5
GoogleWe had the chance to work with Cory Devayya from Paramount and I only have good things to say. Very professional and efficient, our flat search and then our overall experience until the offer stage went very well and smooth.
Vincent · 22 May 2023
Agent replied · 5 September 2023
Hi Vincent
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Cory in our lettings team.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 4/5
GoogleWe have worked with Umar from the sales team from viewing the flat, offers, and through the exchange of the contract. We have not completed our sales yet. Once we have completed I will make an update on this review with the overall …
Kathleen · 21 April 2020
★★★★★ 5/5
GoogleFantastic experience finding and moving into the property. Big thanks to Katie
Henry · 21 April 2020
Agent replied
Thank you for your feedback, we will let Katie know.
★★★★★ 5/5
Google"Lionel Stoll provided us with professional and extremely patient service to achieve a successful outcome. Thanks Lionel"
Valerie · 20 September 2016
Agent replied · 19 September 2023
You're welcome! Glad we were able to help.
★★★★★ 5/5
GoogleI had the pleasure of working with Amelia during my recent relocation in Shoreditch and I cannot recommend her services enough. Amelia's responsiveness, extensive knowledge, and willingness to go the extra mile, even responding to queries …
Christopher · 10 July 2023
Agent replied · 10 July 2026
Dear Christopher,
Thank you for this fantastic review and for your kind words for Amelia. Great to … More
★★★★★ 5/5
GoogleAbsolutely amazing team, always someone at the end of the phone to help with any needs, along with being very well organised and knowledgeable.
Jayesh · 22 May 2024
Agent replied · 22 May 2026
Thank you Jayesh!
★★★★★ 5/5
GoogleGreat service from start to finish! Lionel was extremely knowledgeable and helpful throughout the process-highly recommend.
Gabriella · 20 September 2017
Agent replied · 19 September 2023
Hi Gabriella, Lionel will be thrilled to hear this - we will certainly pass on. Wishing you all the best.
★★★★★ 5/5
GoogleKatie was brilliant with us - very responsive, professional and helpful. Would recommend!
Sam · 20 September 2019
Agent replied · 19 September 2023
Thanks Sam - we will be sure to pass on your comments :-)
★★★★★ 5/5
GoogleGreat service,
Communicaton is second to none, staff very helpful and friendly to make the … More
Sophie · 1 January 2016
Agent replied · 19 September 2023
You're welcome Sophie! Glad the moving in experience went well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
