Paramount Properties West Hampstead reviews

★★★★★ 5/5

Google

We had a great experience with Paramount Properties. Both Adam and Katie that were our primary contacts have been very responsive and helpful in all parts of the process. He help us with the viewings, the terms of the contract and also the move in. Prior experience I had with other agency is that you can very rarely find them when you have a question but that was not the case with Paramount Properties. They have also shared a welcoming present for us which is always a nice touch! Many thanks for the great experience!

Charalampos · 22 May 2020

★★★★★ 5/5

Google

I don’t normally leave reviews (and especially about estate agents!) but we received the most incredible service that I had to write something. Paramount were extremely prompt in coming out to see us and marketing our property, with regular Prime Listing on Rightmove, and kept us up-to-date with regular emails and phone calls. Soroush took care of us to begin with and thereafter it was Lionel - who looked after us from viewings, to offer, through to exchange and completion. I can honestly say, Lionel worked over and above the call of duty and absolutely earned his commission! He fought hard for us, chasing all parties regularly, to bring about a swift exchange and I’ve never felt so looked after. I have complete confidence in Paramount and highly recommend them! (We’ve also used them for renting properties in the past and were extremely impressed then too)

Tanya · 22 May 2020

★★★★★ 5/5

Google

Paramount were superb. I wanted to draw particular attention to the challenges we had when our transaction stalled. Our buyer was being awkward, our solicitor didn't seem to know how to answer their questions and said that they wouldn't do any more work and even our freeholders just decided to stop signing documents. We were stuck. Paramount kept their shoulder to the wheel, kept the communication with the buyer going and helped us find solutions and we got over the line. Thanks!

Anthony · 22 May 2020

★★★★★ 5/5

Google

Extremely good service and they respond to your queries promptly and sensibly. The team really cares about your interests and understands you, which most of the other agents can’t do! Have already recommended them over to a number of my friends who have properties in the UK. Both Spencer and Katie are great, and so are others. They really work as a team and provide seamless service to an owner who may be overwhelmed by all the procedures. Very well done and thank you!

Christine · 22 May 2020

★★★★★ 5/5

Google

We had the most wonderful experience with Katie and Dexter at Paramount Properties. We were off to a good start when Dexter managed to arrange a viewing right after we made contact with him. Things got even better when we came to see the flat. Dexter had been very professional and communicative. He was also helpful when it came to making an offer and moved quickly with paper work. The excellent service was kept up with multiple check ins from Katie. She was helpful and supportive before and during the move itself. She even dealt with (and solved) a minor issue we had with the water bill days after our actual move in date. We highly recommend Paramount and we do thank both Dexter and Katie for having turned a rather challenging process into a smooth and stress-free experience!

Paolo · 22 May 2020

★★★★★ 5/5

Google

Worked with Lionel and the team to sell my 1 bed flat. Had a great experience with them, very smooth from listing to competion. Can't recomend them enough!

Alex · 22 May 2021

★★★★★ 5/5

Google

We have recently rented a flat through Paramount and they have been very responsive and pro-active during the process. In particular Chloe and Katie have been very helpful. Hopefully this will be the case going forward!

Richard · 22 April 2018

★★★★★ 5/5

Google

Absolute pleasure to had Lionel work on my first property purchase. Provided insights about all information I should be aware of and advice where possible of matters I did not understand as a first-time buyer. Always prompt responses and actively involved in ensuring the process is complete in a timely manner. Exactly as we planned it months before it happened.

Vaggelis · 22 May 2023

★★★★★ 5/5

Google

Jamie was very helpful at working with us to purchase our property.

Sam · 22 May 2023

★★★★★ 5/5

Google

No one likes the stress of finding a flat, but Callum and Lucy made the process feel super easy and looked after us the whole time, from finding places to picking up keys. … More

Steve · 31 December 2018

★★★★★ 5/5

Google

Lucy and Adam were very supportive and helpful throughout whole process. Moving is usually very stressful but not this time! They were patient and always made sure I understood everything. Thank you!

Dominika · 21 April 2020

★★★★★ 5/5

Google

My experience with Paramount has been exceptional. Kyla and Dexter were amazing throughout the whole process. Responsive, knowledgeable and efficient. Truly the best letting agents I have used in London!

Natalia · 3 November 2020

★★★★★ 5/5

Google

They have been super helpful and supportive in all sorts of ways. In particular, Holly and Mehul are brilliant. They are responsive and act quickly, they also provide me options for solutions with explanations. I’m glad that I have them to manage my property.

Victor · 22 May 2024

★★★★★ 5/5

Google

Katie and Chloe were fantastic in finding me a flat and helping me move into it. They were patient and professional and the experience was very smooth. Appreciate the help Katie and Chloe !

Prasanth · 22 April 2019

★★★★★ 5/5

Google

Paramount were superb. I wanted to draw particular attention to the challenges we had when our transaction stalled. Our buyer was being awkward, our solicitor didn't seem to know how to answer their questions and said that they wouldn't do any more work and even our freeholders just decided to stop signing documents. We were stuck. Paramount kept their shoulder to the wheel, kept the communication with the buyer going and helped us find solutions and we got over the line. Thanks!

My · 15 February 2020

★★★★★ 5/5

Google

Paramount Properties has been the best agent I’ve worked with in London so far. Their service is impeccable and everything went smoothly from the beginning to the end. I felt I was always taken take of and was informed about every step along the process. I never felt like I was being tricked as I did with so many agents before. The cherry on the cake was he bottle of wine at the move in day. A superb experience and thank you very much.

Florian · 15 February 2020

★★★★★ 5/5

Google

I was pretty nervous during the majority of the process, whilst looking for a flat at the very last minute. Both Katie and Adam were very efficient and professional throughout the whole process.

Samir · 20 September 2019

★★★★★ 5/5

Google

We are in the process of buying a new house with Paramount & exchanged today! Lionel has been very helpful every step of the way and it's been a total breeze. Thank you!

Lara · 20 September 2019

★★★★★ 5/5

Google

Harrison, Adam and Jamie did a great job and we were very happy with the management of our sale.

Gigi · 22 May 2025

★★★★★ 5/5

Google

I was party to a lease for a property in West Hampstead and dealt with Dani and Lauren on matters of the lease and property management. Always very pleasant and helpful, and quick to respond to queries.

Ed · 21 September 2015

★★★★★ 5/5

Google

Sold my flat with Paramount. Jamie is very responsive. He followed up with the buyers lawyers etc. to get things moving!

Anu · 22 May 2022

★★★★★ 5/5

Google

Worked with Lionel and the team to sell my 1 bed flat. Had a great experience with them, very smooth from listing to competion. Can't recomend them enough!

Alexander · 20 February 2021

★★★★★ 5/5

Google

Great service and stress-free contact with Harry, Lauren and Tamanna, highly recommend. Thank you!

TARA · 13 July 2025

★★★★★ 5/5

Google

Dexter was very professional from the start and fantastic with his communications when we put in an offer. From that point Jason was a delight to deal with always making time for us, would definitely recommend.

Steve · 20 September 2016