Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleWe bought through Paramount and even though we’re the buyers we felt that Robert Lazarus was really on our side and did a great job in securing the sale for us. Very knowledgable and really pushed the deal through! Cheers Robert!
Hi Adel, a big thank you also from Robert for choosing to buy through us!
5/5
GoogleMy flatmate and I had just recently rented a new property which had gone through JLL as our letting agency. Our agent was Amelia and we could not have asked for a better agent. Highly recommend the service! We both felt she made the introduction process as easy as possible for us, making it a smooth transition. Some bumps occured here and there, but the timely and professional responses from our agent Amelia has made the process alot easier on us. It has been a pleasure having Amelia help us with the big move. 5/5 would recommend! Thank you again!
5/5
GoogleVery happy with Paramount, the property was exactly as advertised. Communication was very good and they answered all of my questions. Specifically want to thank Adam and Janki
Hello Vasil, Thank you for taking the time to leave us a five star review! We are so pleased to hear you had a great experience with Adam and Janki, we will be sure to pass this review on to them. We look forward to working with you in the future. Paramount
5/5
GoogleJamie has been very supportive and reactive with all our demands and really provided the best services to the interest of all parties. Really appreciated dealing with him
Hello Pierre, Thank you for taking the time to leave us a five star review! We are pleased to hear that you had a a great experience with Jamie and our sales team. Thanks again and we look forward to working with you again in the future. Paramount
5/5
GoogleI have just sold my flat with Paramount and would highly recommend them. Umar was the main contact - he was excellent: professional, friendly and diligent throughout the whole process. Overall, I was very happy with the experience.
Thank you for the lovely recommendation Tim! We are glad you were happy with our service. We will pass your kind words to Umar.
5/5
GoogleDexter and Katie were very kind and friendly. They helped us make renting our first flat very easy, they took care of everything!!!! We are very happy in our new flat. Thanks for everything Paramount, Simón and Josefina.-
Thank you Simón and Josefina! We will pass this feedback on to Dexter and Katie. We are pleased we could make the process as smooth as possible. Congratulations on the move in, and we hope you are enjoying the flat!
5/5
GoogleI couldn't recommend Lionel at Paramount highly enough. Selling a property can be stressful , the current market is very tricky. Lionel guided us through to completion with incredible attention to details and patience, was fair and … More
Hi Jocelyne, Lionel will be really pleased to hear your review! We look forward to working with you again in the future.
5/5
GoogleCory and Kaitlin were very helpful with the whole process from start to finish. Would 100% recommend them!
Hi Jade Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Cory, Kaitlin the Lettings Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount
5/5
GoogleVery pleased with the service when selling our property through Paramount. Thank you to Lionel and his team
Hi Daniel Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Lionel and our sales team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount
5/5
GoogleParamount have been a pleasure to deal with from the outset - couldn't realistically ask more from an estate agent. Initially Dexter and then later Kyla were extremely professional, helpful, knowledgeable and friendly throughout. The internal communication between the team is also flawless which has made the whole process easier. They have ensured a smooth moving process and gave us a warm welcome to the area. I would recommend Paramount to anyone. Thank you guys.
5/5
GoogleMy experience renting my first flat with Sam Jacobs through Paramount properties was nothing short of a first class service. Sam was extremely helpful, professional and i would highly recommend both him and Paramount properties. I am very happy in my new home!
Thank you, glad you are happy in your new home Emily!
5/5
GoogleVery satisfied from Paramount Lettings services. Katie and Adam made the whole process of moving very smooth, they were always accessible and kept in touch regularly to make sure everything was ready for us on time before we move in.
Thanks Aggeliki, Katie and Adam will be pleased to hear that you were very satisfied with your move-in experience!
5/5
GoogleMy flatmate and I are both extremely happy with the property Paramount managed - the process was smooth and straightforward from beginning to end. We'd like to thank Adam and Jason for always being informative, helpful and transparent. Highly recommend!
Hi Milena, we will be sure to pass on your kind words to Jason and Adam. Wishing you all the best in your new home!
5/5
GoogleEmma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are …
Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R
5/5
GoogleGreat experience from showing, offer negotiation and acceptance with Holly Green to referencing process with Harry. Smooth and clear communication and process, transparent and straightforward.
Hi Maureen, thanks so much for leaving us a great review!
5/5
GoogleWe receive excellent service from our property manager Tash Hearn. She is quick to respond and always ready to help us out with any problems we have. We feel very well looked after, thank you Tash!
Hi Abbie, thank you for the shining review! We will be sure to pass on the kind words to Tash.
5/5
GoogleHaving had a good experience with Paramount when I purchased my flat six years ago, I returned to them to sell it. Once again I had a positive experience, this time working with Jamie and would recommend him and Paramount. He was proactive and straightforward, and really helped keep things moving. He was always responsive to my queries and requests and provided a great service.
Hi Jemma, Thank you for leaving a great 5 star review! We are so pleased to hear that you've had such a great experience with Jamie in our Sales team. We look forward to working with you in the future! Paramount
5/5
GoogleIf you want an agency which cuts through the stress, bureaucracy, and frustration of renting a property Paramount are for you. From interactive videos and extensive information on the listing, to prompt and friendly comms with the letting team, I think it was the easiest process from listing to let. It's especially refreshing to see an agency adopting new technology to improve the client experience.
Hi Oliver Thank you for leaving a great 5 star review! We are so pleased to hear that you've had such a great experience with our team. We look forward to working with you in the future! Paramount
5/5
GoogleMy experience with Paramount and with Leighton specifically was absolutely outstanding. I was amazed at how responsive and efficient he was. Through the process, he was available to guide and advise me. He did a great job chasing the seller's solicitors on our behalf to speed up the process. I've completed my purchase in a record time and I owe it to Leighton's professionalism. On top of this, he is just a nice guy to work with and always have a smile on him! I highly recommend him.
Hello Tarek, Thank you for taking the time to leave us such a great review! We are over the moon to hear you had a fantastic experience with Leighton. We will be sure to pass this review on to him! Thanks again and we look forward to working with you in the future.
5/5
GoogleKatie and Adam were very helpful and attentive with my move. They took great care of all the details and their work saved me a lot of time. Paramount is the best agency in West Hampstead by far!
Thank you for your feedback Filippo, Glad you were happy with our service.
5/5
GoogleDexter and Jason were really fantastic when it came to not only helping me in finding the property, but helping me to get everything set up before moving in. They were extremely helpful and an absolute pleasure to deal with. Highly recommended.
Thanks for sharing your experience Jennifer. We're thrilled you had a positive experience with us and we'll make sure Dexter and Jason see this great feedback.
5/5
GoogleTony Mixides is a very enthusiastic agent and his interest in our property was impressive. He clearly enjoys his work and is very good at it. When accompanying prospective buyers he furnished them with the correct information about the … More
Hi Viviana, We will pass your kind words over to Tony - we are sure he will be thrilled to read this. From all at Paramount
5/5
GoogleThanks to Chloe and Jason we were able to quickly find the flat for rent, prepare all the documents and finally check in, though we have just moved to London. Definitely recommend Paramount for anybody who is looking for accomodation
Hi Vlad, we hope you are enjoying your first home in London! We will pass your kind words on to Jason and Chloe.
5/5
GoogleAmazing experience. They are one of a kind, nowhere near any other experience we had with other estate agencies. …
Hi Alex, thank you so much for leaving us a fantastic review! We are so pleased to hear that Jamie, Adam, Harrison and Suzanne made such a positive impact on your purchase. We appreciate your recommendation so much and are wishing you all the best in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Paramount Properties West Hampstead is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Paramount Properties West Hampstead is among EA Masters 2026 winners.
EA Masters winner in seven years: 2026, 2025, 2022, 2021, 2020, 2019, 2018.
EA Masters by year, 2025 to 20182025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
2021 2 awards EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Paramount Properties West Hampstead is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winner in four years: 2016, 2015, 2014, 2013. A Lettings Agency of the Year winner every year since 2013.
Lettings Agency of the Year by year, 2015 to 20132015 3 Gold, 1 Silver and 1 other award Lettings Agency of the Year Awards 2015 winners
2014 1 Gold, 1 Silver and 1 Bronze Lettings Agency of the Year Awards 2014 winners
2013 2 Gold Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Paramount Properties West Hampstead won ESTAS awards in two years, most recently 2023.
ESTAS winner in two years: 2023, 2022.
ESTAS awards by year, 2023 to 20222023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Paramount Properties West Hampstead won The Negotiator Awards in two years, most recently 2016.
Negotiator Awards winner in two years: 2016, 2014.
Negotiator Awards by year, 2022 to 20142022 1 Highly Commended The Negotiator Awards 2022 winners
2016 1 Silver The Negotiator Awards 2016 winners
2014 1 Silver and 1 Bronze The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. Paramount Properties won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agency of the Year, Single Office and Gold for Greater London Estate Agency of the Year at the Trusted Agent Awards Night 2026, and 30 other industry awards since 2013.
