Trusted Agent profile · West Hampstead
Verified
★★★★★
1,795 reviews across 3 platforms
150 West End Lane, West Hampstead, NW6 1SD
Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Paramount Properties West Hampstead won ESTAS awards in two years, most recently 2023.
ESTAS winner in two years: 2023, 2022.
2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleWe dealt with Lionel at Paramount when searching for and securing our first owned property and fully recommend his services. During our search for a home we must have interacted with over 12 (often smarmy or useless) agents and Lionel was … More
Thank you for your kind feedback. Lionel is a great agent who has a lot of knowledge in the property industry. We hope you enjoy your first home, and Congratulations!
5/5
GoogleWe purchased a flat with paramount and Lionel was vital to the process in terms of moving things forward. He communicated any questions we had to the vendor quickly and we always received timely responses. Thanks so much for all your help throughout the process!
Hi Carrie, Thanks for taking the time to leave a message - we will be sure to pass this on to Lionel!
5/5
GoogleSam was our agent to help us in our latest move to rent. He was very supportive not just during the showing but throughout the entire process until we moved in. Paramount has better service than some of the other agents I have used in the past.
Thanks for writing a review Minochehr, it's always great to receive feedback like this. Sam will be thrilled! Wishing you all the best in your new home.
5/5
GoogleI really loved working with Paramount Properties. They were professional, friendly and super knowledgeable from the start to the end of the process. Jamie and Dan at Paramount were also really prompt at getting back to us and had great advice throughout. The whole team (including photographers) are super. Highly recommend this estate agent!
Thank you very much Rohini! We hope you're enjoying your new home.
5/5
GoogleWe recently purchased a property through Paramount Properties and we were very impressed with the agent selling the property, Lionel Stoll. Lionel was responsive throughout the purchase process and was instrumental in assisting the communication between the parties. We would highly recommend Lionel and Paramount.
Hi Lucy, Thank you for your kind note - we will be sure to pass on your words to Lionel. Hope you are enjoying your new home!
5/5
GoogleWe had a great experience with Paramount Properties! Ollie and Lucy were very helpful and informative and made the whole process much less stressful. They were quick to respond to any queries we had and we felt very comfortable working with them. Highly recommend!
Thanks for the great review, Shalini! We'll make sure to pass on your kind words to Ollie and Lucy.
5/5
GoogleI recently sold my property through Paramount. The whole team, and particularly Lionel Stoll, offered an extraordinarily high level of professionalism, communication, transparency and efficiency that I have not encountered with any other estate agencies. I recommend them very highly for both selling and buying property.
Hi Daniel - thanks so much for your positive feedback. All the best for your new home!
5/5
Google5 stars for Costas the maintenance guy (and Joe!), flat had numerous problems when I moved in but he fixed them quickly and efficiently. Is also a friendly guy!
Hi Matt, Thank you for taking the time to leave our maintenance team a great review!
5/5
GoogleJamie Jacobs and the sales team at Paramount are brilliant to deal with. They get the job done with zero fuss. I wouldn't hesitate to recommend. 5 big stars
Hi Mucker Duckers Ltd! Thanks for taking the time to leave us a great review. We pride ourselves on having a great working relationship with our contractors - we're so glad to hear about your experience with us! Thanks again and we look forward to working with you in the future!
5/5
GoogleDefinitely the best place to let from, my property had been more than perfect, the agency team are one of the best . Very happy with everything so far.
Hi Ibrahim, thanks so much for leaving us a fantastic review! We are so pleased to hear that you've had such a positive experience renting through us. Wishing you all the best in your new home!
5/5
GoogleI have used Paramount for a number of years. They're very professional and in particular I would like to say thank you to Lionel Stoll for his sound and honest advise during a recent sale. I would give 10 stars if I could.
Hi Fatima, Thanks for taking the time to leave a message! It's a shame we were unable to help you on this occasion, but glad you enjoyed the experience nonetheless!
5/5
GoogleAmelia has been an excellent point of contact across the entire flat letting experience. Extremely responsive and adjusting to our needs at every possible opportunity to make sure we are happy. High recommend! Thank you!
5/5
GoogleMark and Kyla were really great in getting everything sorted quickly and efficiently ahead of the move, right down to attending viewings the same day and sorting out any issues / queries we had when they became apparent. Would definitely use again and highly recommend to anyone!
We always try to provide the best possible service and are thrilled you were pleased with your Paramount experience. Thanks for taking the time to write a review - we really appreciate the feedback.
5/5
GoogleWorst time to find a flat but Dexter came in clutch and personally and expediently connected me to properties which ultimately solved the problem. Everything has been smooth so far since.
Hello Hayden, Thank you for taking the time to leave us a review. We are pleased to hear that Dexter was able to help you find your new flat! Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleBig thank you to Cory and the rest of the Paramount team. Words would not begin to express how happy I am with the level of service provided by Paramount properties.
Hello Jenni, Thank you for taking the time to leave us a five star review. We work really hard to provide an excellent service, we are so happy to hear of your experience. Thanks again and we look forward to working with you in the future. Paramount
5/5
GoogleOliver Gorman was extremely professional, efficient, and responsive. He went above and beyond in securing our flat for us as tenants without any issues. Madlen assisted in our moving in details and signing the contract, where amendments were completed fine.
Thanks for your excellent review Brook! We're really happy to hear that you had such a great experience with us. We will make sure to pass on your kind words to Madlen and the team.
5/5
GoogleWe recently moved into our new home let by paramount services, Katie and Frank were very professional and super helpful. They were prompt in their response and very effcient at their work. I defnitely recommend Paramount and especially the brilliant staff!
Thanks for the great review, Pradeep! We will make sure to pass on your kind words to Katie and Frank.
5/5
GoogleLionel Stoll at Paramount is acting for the seller in relation to a propoerty that I am looking to purchase. Lionel has been very constructive and professional throughout, and has been a real pleasure to work with.
Hi Vasanth, thank you for the great review and we will be sure to let Lionel know!
5/5
GoogleWe recently purchased a flat through Robert Lazarus, Robert was excellent with his communication right from the start of the process until the end. He would always do his best to answer all of our questions in a timely manner and was … More
Hi Deborah, Thanks for taking the time to leave a comment! We will be sure to pass on your thanks to Rob.
4/5
GoogleWorked with Lionel Stoll on buying a property in West Hampstead. He was very helpful and heavily involved in getting the purchase completed. He liaised with both sides and made sure we working to the plan. thank you for your help Lionel. Regards Nabila
Dear Nabila, we will be sure to pass on your kind words to Lionel. We hope you are enjoying your new home!
5/5
GoogleI have used Paramount for a number of years. They're very professional and in particular I would like to say thank you to Lionel Stoll for his sound and honest advise during a recent sale. I would give 10 stars if I could.
Hi Fatima, Thanks for taking the time to leave a message! It's a shame we were unable to help you on this occasion, but glad you enjoyed the experience nonetheless!
5/5
GoogleWe have recently bought a flat through paramount and have to admit that if it wasn't because Oliver Gorman this would have not happened. Oliver is a kind and accommodating person who also has an excellent knowledge of the market. We cannot thank him enough.
Hi Bahman - thanks so much for your review! I'll pass on your kind words to Ollie :) Jane Hewitt, Marketing Manager.
5/5
GoogleIt's been great dealing with Dexter and the team at Paramount. This is the first time we have rented out a property and they have been patient, professional and helpful throughout the entire process, we would recommend them to anyone looking to rent a property.
Thanks for the review! Great to hear that you'd be happy to recommend us in the future.
5/5
GoogleJamie and the entire team have been brilliant. They took care of all the details and took the stress and anxiety out of the property transaction. Amazing team
Hi Nader, thank you so much for leaving us such a great review! We want to make any property journey as smooth and stress-free as possible, we're so pleased to hear that Jamie and our sales team did exactly that for you. We wish you all the best in your new home and should you ever need us again, please don't hesitate to reach out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Paramount Properties won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2023 awards, its most recent won Bronze for Lettings (Tenants) in London (North) and Best in Postcode (NW6), and ESTAS awards in one earlier year.
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