Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJamie and the entire team have been brilliant. They took care of all the details and took the stress and anxiety out of the property transaction. Amazing team
Nader · 22 May 2025
Agent replied · 10 December 2024
Hi Nader, thank you so much for leaving us such a great review! We want to make any property journey as smooth and stress-free as possible, we're so pleased to hear that Jamie and our sales team did exactly that for you. We wish you all the best in your new home and should you ever need us again, please don't hesitate to reach out!
★★★★★ 5/5
GoogleLionel has been a great help in helping us move home, completely changing my jaded and cynical view of estate agents and making the process far less stressful than it might have been by suggesting, supporting and chasing us up at just the right times throughout.
Phil · 21 September 2015
Agent replied · 19 September 2023
Thanks for sharing your experience of Paramount, we're really pleased you had a good experience with us. We'll make sure Lionel sees your kind words too!
★★★★★ 5/5
GoogleI rented with Paramount for over 5 years. All issues were resolved very quickly. Reagan and Spencer made sure we were well looked after. Would definitely recommend to other renters
Tom · 22 May 2022
Agent replied · 5 September 2023
Hello Davies,
Thank you for taking the time to leave us a five star review!
We are so happy to hear that you've had a fantastic experience with Spencer, Reagan and the rest of the team.
Thanks again and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GooglePeter and Umar were really helpful and empathetic throughout the selling process. They kept me informed of every move made and pushed to ensure an efficient and seamless completion. Highly recommend the two of them.
Thanks for all gents. Joanna
Joanna · 22 May 2020
Agent replied
Thanks for the great review, Joanna! We will make sure to pass on your kind words to the Sales team.
★★★★★ 5/5
GoogleParamount were extremely prompt, personal and helpful. They were particularly good at helping us deal with a rather incompetent tenant referencing company. Madlen was our point of contact and I commend her on an excellent job.
Kieran · 22 May 2021
Agent replied
Hi Kieran, thank you for the shining review! We will be sure to pass on your kind words to Madlen.
★★★★★ 5/5
GoogleVery impressed with the service received from Paramount. Robert took care of the process efficently from start to finish, impeccable customer service and acute knowledge of local market. Would highly recommend using Robert and his team.
Maureen · 22 May 2021
Agent replied
Hi Maureen, it's great to hear your lovely feedback and thank you for the review! We will be sure to pass on your kind words to Robert and the team.
★★★★★ 5/5
GoogleWe receive excellent service from our property manager Tash Hearn. She is quick to respond and always ready to help us out with any problems we have. We feel very well looked after, thank you Tash!
Abbie · 22 May 2021
Agent replied · 19 September 2023
Hi Abbie, thank you for the shining review! We will be sure to pass on the kind words to Tash.
★★★★★ 5/5
GoogleBoth Dexter and Janki were extremely helpful throughout the whole process. Very responsive. The best move-in experience I’ve ever had!
Joanna · 22 May 2023
Agent replied · 19 September 2023
Hello Joanna,
Thank you for leaving us a five star review.
We are so pleased to hear you've had a great experience with Dexter and Janki! We are thrilled to hear that you've had such a great experience with them.
Thanks again and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleFantastic service from Lionel and the team. Lionel was incredibly proactive and went above and beyond to get our flat sale through. Thanks again!
Grace · 8 January 2023
Agent replied · 5 September 2023
Hi Grace
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Lionel and the rest of our sales team here at Paramount.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GooglePurchased a house and Lionel Stoll was very supportive throughout the process from the initial viewing to even after exchange. Highly responsive and always provide clear instructions along the way. Also supported the buyer and not just the seller to ensure the process was smooth.
Paul · 20 September 2016
Agent replied · 19 September 2023
We hope you've settled in to your new home Paul! Thanks for taking the time to write a review, it's always helpful to receive feedback and Lionel will be very pleased to read your kind words.
★★★★★ 5/5
GoogleParamount Properties are without doubt the best estate agent I have ever dealt with. These agents actually give estate agents a "Good Name" ! Lionel and Jamie have a wealth of knowledge and are so respectful. You won't go wrong if you choose Paramount, they are a cut above all the rest.
Foodie · 22 May 2024
Agent replied · 30 December 2023
Thank you for your review Foodie Heaven, we really appreciate it!
★★★★★ 5/5
GoogleI would like to that Lionel Stoll for patience and diligence during my sales process. In a tough market where there is so much risk between accepting an offer and achieving exchange and completion, he did an excellent job. Thank you Lionel.
Shaniel · 22 April 2019
Agent replied
Hi Shaniel - really glad we could be of help!
★★★★★ 5/5
GoogleSpencer Lawrence is one of the best Letting Agents I have met in the industry. He is constantly looking to improve his systems and processes to make the customer experience even better and helping Landlords to maximise their investment. Would highly recommend.
Stephen · 22 April 2019
Agent replied
Hi Stephen - thanks, we think Spencer is pretty great too! Really glad we can be helpful for you.
★★★★★ 5/5
GoogleSam and Kyla were incredibly professional throughout the process.
Made letting in London an absolute breeze after what we'd previously gone through.
Communication was fantastic and since we've moved in they've been in contact to correct any issues we have.
Highly recommend letting through Paramount
David · 16 February 2016
Agent replied · 19 September 2023
Sam and Kyla will be thrilled to see this review! Thank you for taking the time to provide feedback, it's always great to receive. Wishing you all the best in your new home.
★★★★★ 3/5
GoogleThere were a few agents handling our case and I found them mostly quite helpful. But there were some confusions at the beginning as different people told us different versions of same thing. So it took us some time to figure out what … More
Iris · 1 January 2016
Agent replied · 19 September 2023
Thanks for taking the time to write a review. It's really helpful for us all to receive feedback and hear about different experiences. We wish you all the best in the flat!
★★★★★ 5/5
GoogleThank Harry and Lauren for making the relocation easier and smoother!
Rupa · 22 May 2025
★★★★★ 5/5
GoogleVery happy with the process of finding the flat and the help from the agents. Very quick and easy, great communication, recommend! Holly and Harry did great!
Jakub · 22 May 2025
Agent replied · 25 December 2024
Hi Jakub, thanks so much for leaving us a five star review! We're so pleased to hear you had a great experience with Holly and Harry, we'll be sure to pass this review on to them!
★★★★★ 5/5
GoogleWe would highly recommend Paramount Properties having recently let a property through them. We mainly dealt with Dexter, who was nothing but helpful and professional throughout our experience. We hope to be very happy in our new home for the next 18 months at least!
Rachel · 21 September 2015
Agent replied · 19 September 2023
Thanks for writing a review of Paramount, we're really happy that you had a good experience Rachel. All the best in your new home!
★★★★★ 4/5
GoogleWe've just moved into a nice flat that Paramount handled and they've made life very easy so far. Friendly service and easy to deal with, our agent Dexter has been a great help in getting us sorted and ensuring we are settled once moved in.
Paul · 21 September 2015
Agent replied · 19 September 2023
All the best in your new home Paul! Thank you for writing a review, we'll make sure Dexter sees it too.
★★★★★ 5/5
TrustpilotExcellent and trustworthy
Hello...I have used Paramount to manage my rental property since 2002. Now 23 years. I can honestly say that I experienced very professional service which has provided peace of mind.
Matthew · 15 April 2025
Agent replied · 23 October 2024
Hi Matthew, thanks so much for taking the time to leave us a great review! 23 years, wow! We're thrilled to hear we've been able to provide you with an excellent experience for over 20 years, and we really value your loyalty. Thank you for choosing us as your agent!
★★★★★ 5/5
GoogleI recently rented a flat managed by Paramount and would absolutely recommend them. Janki and Adam made sure the process was quick and seamless and helped me in every step of the way, thank you!
Giulia · 22 May 2021
Agent replied
Hi Giulia, thanks for the great review and lovely words. We will be sure to pass them on to Janki and Adam!
★★★★★ 5/5
GoogleI sold my property while living outside the UK. The communication was timely and very smooth. Jamie, Lionel and the rest of the team were extremely accommodating and knowledgeable. Although we had a number of issues arising through out the sale process, Paramount's staff suggested timely solutions providing their previous experience and contacts.
Would definitely recommend these folks if you're selling / buying a flat in London
Paolo · 22 May 2023
Agent replied · 5 September 2023
Hi Paolo
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Jamie, Lionel and the team here at Paramount.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleExcellent service provided when I’m purchasing a flat with my partner. Peter is super helpful and follows the process closely for us. I strongly recommend Paramount who looks to sell or rent a home. They are very professional and efficient
Ricky · 18 November 2019
Agent replied
Thank you for your feedback Ricky. We will let the Peter know. We are glad you have found a property and the process was as smooth as possible.
★★★★★ 5/5
GoogleParamount and Jamie the sales guy were extremely helpful in helping sell and complete on my property. My solicitor was not very good so Jamie and i had to do most the work to ensure we exchanged on the property. I will def use Jamie again but not my solicitor :)
Neveen · 22 May 2024
Agent replied
Hi Neveen, thanks for the shining review and lovely words about the team. At Paramount we strive to always be providing a efficient and supportive service. We will make sure we pass on your kind words to the team.
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