Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service and a pleasure to deal with. We exchanged on our new house within just 10 days of seeing it - all thanks to Jake who made it possible! The 1% deposit requirement and Paramount's efficiency took the stress out of the whole process. If only all estate agents operated in this same way...!!!
Jane · 21 September 2015
Agent replied · 19 September 2023
Thanks for taking the time to write a review Jane. We're thrilled the process was stress free and that Jake was able to get things done so efficiently. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleWe bought our flat recently and Paramount were the agent
Leighton was always very communicative and on top of everything, very efficient and expedient. We were able to meet our desired timelines and flexibility was granted.
5 star service
Jordann · 22 May 2022
Agent replied · 5 September 2023
Hi Jordann, it's great to hear your lovely feedback and thank you for the review! We will be sure to pass on your kind words to Leighton and the team.
★★★★★ 4/5
GoogleIt's been over a month since I moved and I've finally settled in my new home.
BIG thank you to Adam and Janki for being very helpful and supportive throughout from start to end of the moving in process. This is my first moving-in experience …
Phanmikar · 16 March 2021
Agent replied
Thank you for your kind feedback Phanmikar! We are very glad you are happy with our services. We will make sure to pass your kind words along to Adam and Janki. Congratulations on the move in, and we hope you are enjoying the flat!
★★★★★ 5/5
GoogleOur estate agent Leighton helped massively through the purchase of our first property in West Hampstead. He was very accomodating, responsive and easy to work with. His advice on how to deal with certain situations throughout the sale was great. Thanks Leighton and Paramount 👍
Joe · 22 May 2021
Agent replied
Hi Joe, thank you for the great review. We will be sure to pass on your kind words to Leighton and the rest of the team!
★★★★★ 5/5
GoogleWe visited many properties with many agents and never had great feelings. That changed the moment we met Dan from Paramount; from the beginning he impressed us by being out knowledgable about properties (their history, their neighbhours, the details of what happened and did not happen to them when tenanted or owned). From the moment we made an offer on one, he’s been above and beyond with us in helping us dealing with the process: liaising with owners, sellers, solicitors, freeholders, etc. All this with the unique ambition to make our life easier, and always being extremely responsive, kind and understanding but also sharp, neutral and non-emotional along the little bumps, which really is all that matters.
Raph · 14 February 2023
Agent replied · 5 September 2023
Hello Raphaël,
Thank you for taking the time to leave us a fantastic review!
We work really hard to provide an outstanding service from start to finish so receiving feed back like yours really makes our day! We will be sure to pass this review over to Dan and the rest of the sales team, we know they are going to be thrilled!
Thanks again and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleMoving into our new flat today. Paramount properties provide excellent customer service. Dexter and Tam have been easy to communicate with and they've dealt with all of our questions promptly. Thank you
Zainab · 13 July 2025
Agent replied · 13 May 2026
Hi Zainab, we really appricate you taking the time to leave a review. It's great to hear that Dexter and Tam made the move-in process so smooth and stress-free. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleOur agent was Harry and he went above and beyond in helping us with everything to go smoothly regarding to the whole process, appreciate you Harry!!!
Roxie · 13 September 2025
Agent replied · 13 May 2026
We're so please to hear Harry went above and beyond to make the process smooth for you! We'll be sure to share your appreciation with him, he'll be so delighted. Thank you for the lovely review!
★★★★★ 5/5
GoogleHaving been a customer of Paramount since 1991, I've consistently experienced excellence across all departments. Mr. Spencer Lawrence, my main contact for the past 30 years, exemplifies honesty and professionalism. I must commend all Paramount personnel, each surpassing the other in their dedication. They consistently find the best tenants, resulting in no void periods.
My best regards to all.
Faramarz Nahavandi
Faramarz · 22 May 2024
Agent replied · 23 August 2024
Hi Faramarz, wow! That's over 30 years working with Paramount - we appreciate you continually choosing us as your agent. We're so pleased to hear you've had such an incredible experience with us here, we'll be sure to pass your review over to the team!
★★★★★ 5/5
GoogleWe had a wonderful stay at a property in Pimlico . We couldn’t have asked for a better property or better service . We can’t recommend enough 😘 …
Shawn · 11 August 2025
Agent replied · 13 May 2026
Aww, thank you for your 5 star review! We're so glad you enjoyed your stay in Pimlico and that the property and service met your expectations. Your reccomendation means the world to us!
★★★★★ 5/5
GoogleI had a great experience renting an apartment with Paramount Properties. The process was fast, smooth, and professionally handled from start to finish. The team was responsive and efficient, making everything hassle-free.
Highly recommend their services!
Bogdan · 22 May 2025
Agent replied · 22 May 2026
Hi Bogdan, thank you so much for leaving us a great review! We want to make every move-in experience with us smooth and stress free so we're super glad to hear you experienced exactly that! Thanks again and we hope you enjoy your new home!
★★★★★ 5/5
GoogleGreat Agents! Everything was made smoother over the phone and email. Secure pages were used when submitting personal and sensitive information. Thanks so much to Adam Wright and Lucy Shapiro for helping me in to my first home!!
Faisa · 22 May 2022
Agent replied · 19 September 2023
Hello Faisa,
Thank you for leaving us such a great review!
★★★★★ 5/5
GoogleBrilliant staff including Harry and Lauren who sorted me out with a great gaff. Extremely helpful, thank you :)
Ethan · 13 November 2025
Agent replied · 13 May 2026
Thank you Ethan for your 5 star reveiw! We're so happy Harry and Lauren could help you find a great new place and get everything sorted smoothly. If you need anything at all going forward, we're always here to help.
★★★★★ 5/5
GoogleWe were extremely happy with Jamie, Suzanne and the rest of the team, would highly recommend Paramount for anyone selling their property.
Paul · 13 October 2025
Agent replied · 13 May 2026
Thank you for your kind feedback Paul! We're delighted to hear Jamie, Suzanne and the team made your selling experience a positive one. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleEverything well done, smooth sailing through the lengthy process. Thank you Lionel!
Bogdan · 22 May 2024
Agent replied · 17 October 2023
Thanks for your review Bogdan!
★★★★★ 5/5
GoogleProfessional service, does what it says on the can. Thank you Lionel.
Martin · 22 May 2024
Agent replied · 30 December 2023
You're most welcome Martin, we hope to work with you again!
★★★★★ 5/5
GoogleExcellent experience over 6+ years with their Lettings, Property Management and Sales team. Spencer, Jamie, Adam, Harrison in particular, but really the whole team and organisation is terrific in my experience. Very happy to recommend.
Rob · 22 May 2025
Agent replied
Hi Rob, thank you so much for your review and for choosing us as your agent for over 6 years! We will be sure to pass your review onto our asset management and sales team, we know they will all be so pleased! Thanks again and should you need us again in the future, please do not hesitate to reach out!
★★★★★ 5/5
GoogleWe have engaged Paramount for almost 10 years now. They have experienced, qualified long serving professionals. Dexter in particular has been a source of expertise and professionalism. Cannot recommend Paramount and Dexter enough.
Trisha · 13 June 2025
Agent replied · 13 May 2026
Hi Trisha, Thank you for your continued trust over the past decade. We're thrilled to hear Dexter's been such a valuable support. We'll be sure to pass on your kind words. You're recommendation means a lot!
★★★★★ 5/5
GoogleI have found that Paramount's service is unique in being both personal and efficient. Paramount have definitely helped ease the anxiety of house-hunting and as such I would definitely recommend them, and in particular Cory, to others.
Carla · 22 May 2022
Agent replied · 19 September 2023
Hello Carla,
Thank you for taking the time to leave us a five star review!
We are so happy to hear you've had a great experience with Cory and the team.
We look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleHad a great experience buying a property with Paramount and Lionel. He’s a pleasure to deal with, nothing is ever too much and he’s very well informed. His communication was brilliant and he was always available when needed. Would highly recommend the agency and especially Lionel himself
Louisa · 22 May 2020
Agent replied
Thank you for your recommendation Louisa. Lionel is a great agent who has a lot of knowledge in the property industry. We will pass on this feedback to Lionel!
★★★★★ 5/5
GoogleGreat start-to-end experience of buying my first home in London. Amazing team at Paramount - Jamie in particular, thank you so-so much for all your help and guidance throughout the process. Very professional service, good communication. Really the best real estate agent I’ve come across since the start of my search and I am happy I got my first home with Paramount!
100% recommend Paramount to anyone looking for a good and reliable estate agent!
Julia · 22 May 2023
Agent replied · 5 September 2023
Hi Julia
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Jamie and the rest of our sales team here at Paramount.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleI was recommended to speak with Tony from someone who had dealt with him previously. Tony was an absolute pleasure to deal with, extremely commercial and always contactable. As far as I could see Tony always had a solution to a problem. Thanks for all your hard work and help.
Nicholas · 20 September 2018
Agent replied · 19 September 2023
Hi Nicholas, thanks for taking the time to leave a review - we will be sure to pass your kind words on to Tony.
★★★★★ 5/5
GoogleSeamless experience courtesy of George Lamb. He's an excellent estate agent, responsive, knowledgeable, and found us the perfect property matching our requirements. Would give him more stars if I could!
Bruce · 10 July 2025
Agent replied · 10 July 2026
Thank you for your glowing feedback! We're delighted to hear that George Lamb provided such exceptional service and found you the ideal property. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.
★★★★★ 5/5
GoogleWorking with Soroush and his team at Paramount Properties has been a great experience all of the way. The initial meeting felt very open and honest and all throughout the communication was excellent. Thank you for helping us sell the property and making the experience as smooth as possible.
Paul · 22 April 2019
Agent replied
You're very welcome Paul! We'll make sure to pass your kind words on to Soroush.
★★★★★ 5/5
GoogleAs a longtime renter, Harry and Dexter have been the most helpful and responsive letting agents I’ve ever dealt with. Clear and timely communication at all key milestones ahead of our imminent move in.
Constance · 22 May 2025
Agent replied · 8 November 2024
Hi Constance, thank you so much for leaving us a fantastic review! We're big on communication here at Paramount, we want to make sure every client feels heard and supported throughout the entire process. We're so pleased to hear Harry and Dexter did exactly that! Wishing you all the best in your new home and we're always here to help if you need us!
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