Trusted Agent profile · West Hampstead

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Paramount Properties West Hampstead reviews

★★★★★ Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

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About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Paramount Properties West Hampstead won ESTAS awards in two years, most recently 2023.

ESTAS winner in two years: 2023, 2022.

ESTAS awards by year, 2023 to 2022
  • 2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners

    • BronzeESTAS 2023: Lettings (Tenants), London (North)
    • Best in PostcodeESTAS Best in Postcode 2023: NW6, Sales & Lettings (Landlords & Tenants)
  • 2022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners

    • GoldESTAS 2022: Lettings (Tenants), London (North)
    • SilverESTAS 2022: Best Letting Agent (Tenants) Office in the UK
    • BronzeESTAS 2022: Sales, London (North)

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

We recently let our studio flat with Paramount.Ollie was so helpful and proffessional and kept us up to date with what was happening. He really understood the sort of tennant we were looking for and found us the perfect match. A really great estate agency we would highly recommend them.

Lennon · 22 May 2021

Agent replied

Thanks for your excellent review Lennon! We're really happy to hear that we found the right tenant for you. We will make sure to pass on your kind words to Ollie and the rest of the team.

5/5

Google

Without a doubt the best estate agency I've ever come across. From start to finish Lionel was brilliant; professional and trustworthy. Buying a place in London is daunting, especially if you aren't from here, but he made the process so simple. If you want an estate agent that gives estate agents a good name, go to these guys

David · 22 April 2018

Agent replied

Hi Danielle, we are really glad you enjoyed dealing with Lionel so much. Wishing you all the best in your new home!

5/5

Google

Janki&Lauren were very friendly and helpful throughout the process. A great smooth experience with Paramount Properties. Many thanks!

William · 25 May 2024

Agent replied · 23 August 2024

You're most welcome William. Thank you for your kind review and happy moving!

5/5

Google

Amazing team that helped get the tenancy sorted with quick turnarounds and fitting into my schedule. Smooth letting process and great property management team who are super helpful. Thanks so much!

Daisy · 13 September 2025

Agent replied · 13 May 2026

Thank your for leaving us such a kind review! We're so pleased the letting process was smooth and that our team could work around your schedual. We'll always be here if you need anything!

5/5

Google

Janki&Lauren were very friendly and helpful throughout the process. A great smooth experience with Paramount Properties. Many thanks!

Willian · 22 May 2024

Agent replied · 22 May 2026

You're most welcome William. Thank you for your kind review and happy moving!

5/5

Google

I have found Paramount ( Jamie and Adam) to be very professional and proactive in selling my property . I was given feedback after each viewing , which was very helpful and advice on how to best achieve a sale. Thanks

Sarah · 22 May 2025

Agent replied · 23 January 2025

Hi Sarah, thanks so much for your review! We're so pleased to hear that Jamie and Adam both had such a positive impact on your selling experience! Thank you for choosing Paramoutn and if there's anything else we can do to help, please don't hesitate to contact us!

5/5

Google

Very impressed with the company. We’ve been renting a Paramount managed property for 3 years, and the team has been very responsive and kind. Any issue was rapidly addressed and the maintenance workers were always lovely. Thanks for the great work!

Barbora · 22 May 2025

Agent replied · 22 May 2026

Hi Barbora, thank you so much for leaving us a fantastic review! We want all of our residents to feel fully supported throughout their entire tenancy - we're thrilled to hear of your experience! Thanks again and should you ever need us, pelase don't hesitate to reach out!

5/5

Google

Jamie and the team were very helpful & patient to our every query. They made the entire process simple and easy to understand for us first time buyers. Thanks Jamie and Team Paramount!

Pulin · 22 May 2023

Agent replied · 5 September 2023

Hi Pulin Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Jamie and the Sales Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

Working with Oliver and Madlen was an absolute pleasure - everything was done smoothly and efficiently. Oliver is great at viewings and really friendly, and Madlen is also lovely and super efficient at getting us through the process from offer to contract. Highly recommended for tenants and landlords alike!

Emma · 22 May 2021

Agent replied

Hi Emma, thank you so much for the shining review! We will be sure to pass on the lovely words to Madlen and Oliver

5/5

Google

Excellent agency with high quality and efficient service. Aaron is a star - professional and knowledgeable as he showed me a selection of available properties. Thanks to him, I was in a new flat within days. Also a big thanks to Jason, Natasha, and Steven, who managed the process smoothly and handled any issues immediately. Great team.

Jason · 15 February 2018

Agent replied

Hi Jason, lovely to read, we will certainly pass on your comments to the team and Aaron. Glad we managed to find you somewhere so quickly!

5/5

Google

Amazing agency that makes you immediately feel at “home “ ! Great team and full support from day one to the final check out ! I highly recommend them !

Alessandra · 13 September 2025

Agent replied · 13 May 2026

Thank you for your lovely feedback! We're so glad you felt at home with our team from start to finish. Your reccomendation means a lot to us!

5/5

Google

Katie Wood and Adam Wright were really kind and helpful with us. Adam was very kind and efficient arranging appointments to see property. And Katie was always available and she provided us all the information of each step in the process of renting our new home. It was a really good experience. So thanks.

Camila · 18 November 2019

Agent replied

You're most welcome Camila!

1/5

Google

Absolute nightmare trying to get your deposit back from this company, they will try anything! They are doing the exact same thing to our neighbour as they did to us, try to get money for cleaning even though we left the place cleaner than when we moved in and then accusing us of staying an extra day and trying to charge one days rent! Disgusting.

Natalia · 22 May 2024

Agent replied · 19 September 2023

Hi Natalia, having looked into your deposit release I can see that nothing was deducted, however, I'm sorry to hear that the process felt this way for you. Though we no longer manage this property, we'd still love the opportunity to find out where we could have improved things from your perspective. If you're open to it, please do give my colleague Mehul a call on 020 7644 2307. Until then we wish you the very best in your next home!

5/5

Google

We recently bought the flat from Paramount and dealt with Tony Mixides. Tony was a real gentleman. He was very helpful and was always on time when meeting us and showing the property. He always had the time for us and made us feel comfortable with every viewing. I would recommend Paramount as an agent.

Soham · 22 April 2019

Agent replied

Hi Soham, thanks for taking the time to write such kind words. We will be sure to pass these over to Tony!

5/5

Google

Adam & Lucy were brilliant. The move went really smoothly. Lucy was fantastic at updating me the whole way through the process & we moved in with no problems at all. Hannah in property management has also been great. Couple of unavoidable teething problems but all have been actioned & are being dealt with.

Sally · 20 September 2019

Agent replied

Hi Sally, Glad you've had such a smooth process from all the team! I am sure it will continue!

5/5

Google

Great service! Thanks a lot to Jamie and Reuben for the smooth process!

Storm · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind words, Storm! We are delighted to hear that Jamie and Reuben made the process smooth for you. Enjoy your new home!

5/5

Google

Very supportive and helpful moving in - great to be a tenant :)

A · 13 February 2026

Agent replied · 13 April 2026

We're so pleased to hear you felt supported during your move-in. Making the transaction as smooth and welcoming as possible for our tenants is really important to us. Wishing you all the best in your new home!

5/5

Google

We have been working with Paramount for almost 3 years and they never disappoint. My partner and I have been particularly impressed with Cory, who is, to put it simply, an absolute legend. Professional yet easygoing, communicative, efficient, up front, passionate about his job, and an absolute pleasure to work with. Nothing is too much trouble. Cory helped us recently when we decided to rent instead of sell our flat - the decision was made, and within a week the flat was on the market. 24hours later, we had 2 great offers on the table, and have now accepted one. We can't get over how stress-free the process has been with Cory - he's great! And honestly, everyone we have dealt with there has been fantastic, they're a brilliant team who will make your experience easy and fun. Thanks, Paramount!

Natasha · 22 May 2023

Agent replied · 5 September 2023

Hi Natasha Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Cory & the Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

Dan Stern at Paramount was fantastic throughout my flat purchase process. He was efficient and informative at every stage, providing regular updates and keeping everything on track. He is a creative and effective problem-solver. It's clear Dan cares personally about guiding his clients through what can be a frustrating and at times confusing process. On the occasions that I dealt with them, the rest of the Paramount office were also great. I would happily work with Dan again next time I am buying or selling a property, and highly recommend him.

Leila · 22 May 2023

Agent replied · 5 September 2023

Hi Leila Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Dan and the Sales Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

It is always stressful to buy and sell a home, so I was nervous about the whole process. The approach from Paramount was supportive and efficient. I felt like the agent had my back and that was super nice as there were a few tricky moments when there were dramas with paperwork and other things. I find it extraordinary how the system in this country is still so stuck in the past, with all the legal documentation required. I felt that I had plenty of support navigating that stuff from Jamie which was a great help too. BIG UP JAMIE JACOBS !!! Thanks for all the hard work and diligence and support!!!!! Highly recommended.

Jenny · 22 May 2023

Agent replied · 5 September 2023

Hi Jenny Wow - What an amazing 5 star review! We are so pleased to hear that you've had such a great experience with Jamie and the Team. We look forward to working with you in the future! Paramount

5/5

Google

Paramount helped us buy our first property ever in November 2022 and we are very happy with their service; it has set a benchmark for property agent expectations for us. We first started visiting a few properties with Lionel Stoll, who did a great job finding properties adequate to what we were looking for and was very professional. Later on, our ideal flat came to the market and we met Dan Stern as part of our first visit. He did a superb job guiding us through the whole buying process from beginning to end as well as helping us with any questions we had as well as going the extra mile to solve any hiccups. Based on our experience, Paramount will be at the top of the list when considering any property transactions in the future.

Jose · 22 May 2023

Agent replied · 5 September 2023

Hi Jose, Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Dan, Lionel and the rest of our sales team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount

5/5

Google

Absolutely great from start to finish! We have been looking all over London for the last 4 months as out there the market can be a jungle and after been experiencing many struggles and have dealt with cowboy agents we have came across Paramount which finally let us feel looked after. We were able to secure and move in a brand new property within a week and we could not be happier. A big shout goes to Cory Devayya who did not mind to run the extra mile with an out of hours viewing, and give the best advices as well as Adam for the smooth negotiation and Kaitlin who was super professional and responsive throughout all the reference process and the signing of the contract. There wasn't a doubt that hasn't been clarified or a question which hasn't received a prompt and helpful answer. If we have to describe Paramount with two words? Professionalism and perfection. If every agency out there will be like them find a property wouldn't be the usual hustle. I am not surprised why they are known as one in the best agency in London, we finally have a place which we can call Home.

Alfonso · 22 May 2023

Agent replied · 5 September 2023

Hi Alfonso Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with Cory, Kaitlin, Adam and the Lettings Team. It is great to hear that you highly recommend us and look forward to working with you in the future! Paramount

5/5

Google

Paramount were helpful from the outset. I contacted them about two properties and managed to secure a viewing on the same day. Immediately loved the property and Ollie took the time to explain the property and features/suppliers etc. to me during the viewing even whilst others looked around. Cory and Ollie then swiftly assisted with the letting offer process, providing advice and then very cheerfully letting us know when we were successful. From then on we were looked after by Janki who helped us through the referencing and signing process, all of which was seamless with their great tenancy platform online too. I would definitely recommend paramount and hope to use them again in future as they are perhaps the most organised and approachable agent I’ve ever gone through!

Abby · 22 May 2023

Agent replied · 5 September 2023

Hi Abby Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with our Lettings team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount

5/5

Google

Ok .... Used these guys first in 1997 to buy my flat, then my 2nd in 2001, then my 3rd in 2004. Since then got to know pretty much the whole team with sales ( Lionel esp ) and lettings team , both are in a different class of their own ( Spencer and Dexter esp ), more recently the Maintanance team ( Jit and his guys also ). Fast forward to 2020 - they manage my rentals ( the ones above ), always find me great tenants ( unlike bad experiences I had with their competitors in the past ), do all my Maintanance and refurbs( high quality ). The firm has grown and their office is 3x as large as it was when I first met them. Very easy to see why - personal service , they care for their clients and always try to go a step further. If u want no hassle and honest service with a smile here u have it. Don’t bother with the others on the street - trust me!

Kalpesh · 22 May 2023

Agent replied

Thank you for the lovely review Kalpesh! We are always happy to go the extra mile and pleased we could make the process as smooth as possible. We will make sure to pass your kind words along to the team.

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Questions about Paramount Properties West Hampstead

Has Paramount Properties won any awards?

Yes. Paramount Properties won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2023 awards, its most recent won Bronze for Lettings (Tenants) in London (North) and Best in Postcode (NW6), and ESTAS awards in one earlier year.

Want Paramount Properties to help?

Send Paramount Properties a message.

What do you need help with?

Paramount Properties will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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