Paramount Properties West Hampstead reviews

★★★★★ 5/5

Google

Adam was a nice agent, I didn't feel like I was being pressured into anything (which agents at other organisations have made me feel). Janki was also very supportive and it was great to have such a painless moving experience supported by them. Would recommend! :)

Adam · 22 May 2022

★★★★★ 5/5

Google

Paramount were a great help throughout my tenancy - very good and quick communication at every stage! Katie Wood was particularly helpful and kind during a change of contract for myself which she constantly kept me updated and informed. Was a pleasure having her help me! Highly recommend Paramount, best agents that I have used since living in London.

Play · 15 February 2019

★★★★★ 5/5

Google

While looking for a place to live, I had to face many estate agencies in order to find dream home. The experience with Paramount Properties was a particularly good example of how professionals should work. Special thanks to Adam and Katie for a smooth and stressless process from the very beginning to the very last signature.

Guoda · 22 May 2020

★★★★★ 5/5

Google

Paramount were great! Lionel was amazing and he offered endless help all the way from finding me property through to completion. A kind, proactive, calm and diplomatic agent - would recommend working with Paramount and Lionel

Sophie · 22 May 2023

★★★★★ 5/5

Google

This has been the best experience I have had with estate agent's in London, having rented in the city for 6 years. Both Adam and Kirti were extremely friendly and professional, and made the process of moving very smooth whilst working from home! Would definitely recommend Paramount Properties to friends and family.

Yassmeen · 22 May 2021

★★★★★ 5/5

Google

Adam Wright and Janki Chauhan were amazing! Friendly, helpful and to the point when making queries or asking for assistance. They made my move super easy and hassle-free. Their service was above standard and they went above and beyond to make sure everything turned out the way we expected. Thank you both!

Marcelo · 22 May 2021

★★★★★ 2/5

Google

High staff turnover rate with no communication of changes, difficult to get repairs done correctly and timely, often feels like talking to a wall

Alex · 11 December 2025

★★★★★ 5/5

Google

We recently rented out our property with Paramount Properties and were really impressed with the level of service offered by team. Namely we worked with Spencer who helped prepare the property and was on hand at all times - he even came out of his way to Ealing to pick up specialist parts delivered to our new address by mistake!

James · 15 February 2018

★★★★★ 5/5

Google

Adam and Katie were brilliant throughout the entire process. We were contacted frequently with all the relevant information, and even had a meeting to touch base with Katie once things were in motion. The flat was really clean when we moved in, so that was a big plus. Adam and Katie were a pleasure to deal with!

Avi · 18 November 2019

★★★★★ 5/5

Google

The guys at Paramount are great, if you are looking to sell in NW6 they are the people to work with. Robert and Dan are excellent operators who got qualified offers on the table within a week. They have been a pleasure to deal with, very professional, diligent and personable. I’ve since left the area but will recommend them to friends and family looking to move to NW6.

Jim · 22 May 2024

★★★★★ 5/5

Google

I recently used Paramount to let a flat in West London. They gave excellent advice on various aspects of refurbishing the property, found me a good electrician at short notice and provided outstanding marketing photography/video for the flat. Friendly, professional and knowledgeable at all times, it’s been a great experience resulting in a quality Tennent in the property. To Spencer, Ollie, Lauren and Janki, thank you very much!

Jamie · 22 May 2024

★★★★★ 5/5

Google

Used them to buy my new place. Very responsive, great communication, hustled to ensure the deal got done before the stamp duty deadline. If/when I come to sell (which hopefully won’t be for quite some time) these guys would be my first call.

Owen · 22 May 2025

★★★★★ 5/5

Google

Paramount were good at getting lots of viewings and giving prompt feedback. I found them to be professional and trustworthy. Jamie Jacobs worked hard to ensure I was kept informed throughout, keeping both buyer and seller happy with a successful transaction - thank you Jamie!

Naomi · 22 May 2022

★★★★★ 5/5

Google

Outstanding experience! We definitely recommend Paramount Properties! Chloe and Lucy were absolutely fantastic, making our search & moving so easy and smooth. The staff is super quick and attentive as well as very professional. I´ve used other property agencies before and honestly, Paramount West Hampstead offered the best service by far! Thank you so much, you were amazing!

Miriam · 15 February 2019

★★★★★ 5/5

Google

Excellent service. Kirti and Frank were both very helpful in getting our new flat ready. They listened to us and always did everything we needed. Really nice people and would definitely recommend using them. I don’t know many other Estate Agents that leave you a welcome gift and do everything you ask :) thanks again.

Emma · 22 May 2020

★★★★★ 5/5

Google

Really great service - it's my first time with Paramount, but I can definitely recommend them to anyone looking for a reliable lettings agency. All went really smooth from the very beginning and Lauren was extremely helpful when sorting out a lack of hot water in the shower after I moved in. They are all very professional in what they do!

Agnieszka · 16 February 2015

★★★★★ 5/5

Google

Adam and Jason were incredible. I needed to be moved in within 5 days and they wrapped everything up correctly and at lightning speed AND with time to spare. They were both responsive, diligent, and provided the best customer service I've ever experienced in this country. If I could give 10 stars I would. Can't thank them both enough.

MG · 22 April 2018

★★★★★ 5/5

Google

Great service and communication throughout the whole process which made what is a usually a very stressful experience for a first-time buyer much smoother. Lionel was particularly fantastic and supportive and always available to help.

Cathy · 22 May 2023

★★★★★ 5/5

Google

Fantastic service from Paramount. We bought our flat through Robert at Paramount, and then sold it through Oliver at the end of last year. They were both really helpful and friendly, and made the process really simple. Oliver was always available when I had a question and would get back to me straight away. I would definitely use Paramount again.

L · 15 February 2017

★★★★★ 5/5

Google

Excellent service. Kirti and Frank were both very helpful in getting our new flat ready. They listened to us and always did everything we needed. Really nice people and would definitely recommend using them. I don’t know many other Estate Agents that leave you a welcome gift and do everything you ask :) thanks again.

Emma · 21 April 2020

★★★★★ 5/5

Google

I dealt with Jamie Jacobs at Paramount who was fantastic throughout the transaction. He dealt with all of my enquiries in a timely manner, and generally managed the sale well when considering the various extenuating circumstances effecting … More

Matt · 30 December 2022

★★★★★ 5/5

Google

Our experience with renting from Paramount properties so far has been an absolute stress free pleasure for us! They handle everything with complete professionalism and our whole process has been wonderful. I can’t thank Lucy and her fantastic team enough and look forward to staying in contact in the future! Would highly recommend Paramount Properties

Ciara · 15 February 2020

★★★★★ 4/5

Google

Jamie from Paramount helped us through the process of buying our first home, and when we needed to bring dates forward and move very quickly, he facilitated this. The communication was always prompt, and we felt in good hands throughout the process.

Sarah · 22 May 2025

★★★★★ 5/5

Google

Had a great experience with Paramount, Friendly, attentive and professional at all time. I would specially like to thank Collum and Lucy for their kind assistance and guidance from the start till I signed the tenancy contract. They were very keen to help and provide me with answers and solutions. Thank you! I will definitely suggest Paramount.

Mustapha · 15 February 2019