Trusted Agent profile Β· West Hampstead

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Paramount Properties West Hampstead reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,795 reviews across 3 platforms

150 West End Lane, West Hampstead, NW6 1SD

Paramount Properties's office in West Hampstead, at 150 West End Lane, is rated 4.8 out of 5 across 1,795 reviews on three platforms, including 1,725 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

1,725

Reviews on Google

This office

Facebook logo

3.9 / 5

31

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

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About Paramount Properties West Hampstead

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Awards

The Trusted Agent 2026 results for Paramount Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.

5/5

Google

Exceeded my already high expectations after a shining recommendation from a close friend. From start to finish the team took care of every detail, kept me informed, and made the process entirely stress free. The team were friendly, …

James Β· 23 September 2025

Agent replied Β· 13 May 2026

Thank you so much for your glowing review James! We're so happy to hear we exceeded your expectations and made the whole process seamless and stress-free. It's wonderful to know the team's attention to detail and support made such a positive difference. Your high reccomendation means a great deal to us!

5/5

Google

Searching for properties to rent with my partner was a daunting task until we came across Paramount. From arranging the initial viewing to little touches like a bottle of wine as a welcome gift in the flat, Paramount were outstanding and very helpful. Working with Jason Pevovar and Dexter Franklin-Beck has been a delight. Any questions I had were answered promptly. I would highly recommend them to anyone.

Peter Β· 15 February 2017

Agent replied Β· 19 September 2023

Thanks Peter, always great to receive feedback like this. We hope you enjoyed the wine!

5/5

Google

High quality agency Very professional Would highly recommend.

Raj Β· 12 June 2026

Agent replied Β· 13 June 2026

Thank you, Raj, for your wonderful feedback! We're thrilled to hear that you found our agency to be professional and of high quality. Your recommendation means a lot to us, and we look forward to assisting you in the future with any property needs you may have.

5/5

Google

I recently came across flat-hunting for my family and I definitely recommend this local independent estate agent in North West London. The agents Jamie and Harrison have been very professional and helpful in negotiating and liaising with conveyancing matters. They are always responsive and able to follow up any enquiries

Isaac Β· 22 May 2025

Agent replied Β· 22 October 2024

Hi Issac! Thank you so much for leaving us a great review! We'll be sure to pass this on to Harrison and Jamie!

5/5

Google

We rented a property for 4 years that was managed by Paramount. We found their service from our initial search, to managing issues, to eventually helping us move out (when we bought a property) to always be excellent. …

Steven Β· 19 September 2025

Agent replied Β· 23 August 2024

Hello Steven, Thank you for leaving us a great review!

5/5

Google

I’m absolutely please with the professional art and way that they dealing with my property! And I can recommend them enough πŸ€— …

Khodr Β· 13 February 2026

Agent replied Β· 13 April 2026

WOW Thanks, Khodr, for your recommendation and kind words. This means a great deal to us! We appreciate your support.

5/5

Google

I recently bought my first property through Paramount Properties. What is usually known as a stressful process ended up to be an enjoyable experience with thanks to Jamie Jacobs. His pro-active approach and professionalism is so appreciated and I would be happy to recommend him to anyone looking to purchase a property.

Roni Β· 22 May 2022

Agent replied Β· 5 September 2023

Hello Roni, Thank you for taking the time to leave us a five star review! We know and understand that buying your first property is such an important step! We are so happy to hear that Jamie was able to make what you thought would be a stressful experience an enjoyable one instead. This is exactly what we strive to do here at Paramount. Thanks again, we look forward to working with you in the future. Paramount

5/5

Google

Fantastic service from both Chloe and Jason whilst finding our new home. Chloe went above and beyond on the repair work that was needed to our new home and was a friendly face throughout the whole process. Cannot fault Jason’s organisation of the legal bit either - seamless service and always on hand to offer support. Such a welcome change from other agencies in London.

Georgie Β· 15 February 2019

Agent replied Β· 19 September 2023

Hi Georgie, really glad to offer a service you have enjoyed! I will pass on your comments to the team!

5/5

Google

Absolutely first class service from start to finish. Lionel was excellent - he always kept me up to date with how viewings on my property were progressing and was willing to go over and above what was required to ensure my sale proceeded as smoothly as possible. Would highly recommend Paramount - especially Lionel, a fantastic ambassador for your agency. Thank you!

Ashley Β· 22 May 2020

Agent replied Β· 22 May 2026

Thank you for your kind feedback Ash. We are always happy to go the extra mile and pleased we could make the process as smooth as possible ! We will pass this feedback on to Lionel.

5/5

Google

Thanks again to everyone at paramount the flat is perfect and your entire team have all been so kind and helpful , A lot of emotions when your daughter moves out of the family home but it’s been made a whole lot easier from paramount

Daniel Β· 13 July 2025

Agent replied Β· 13 May 2026

Thank you so much for your kind words Danny. We're really glad we could help make this big step a little easier! Wishing your daughter all the best in her new home :)

5/5

Google

We have been renting a fully-managed property with Paramount for the past few years, and our experience has been excellent! Everybody has been super responsive and professional, ranging from sales, viewings to property management (thumbs up to Tash there!), and super attentive to any issues. Everything you can expect as a tenant from a managing agency! Highly recommended.

Ioannis Β· 22 May 2021

Agent replied

Hi Ioannis, thank you so much for lovely review and 5 stars! It's always fabulous to hear of our residents positive experiences.

5/5

Google

Holly & Harry have honestly been SUPER helpful and made the whole experience of moving NO STRESS! (some how!!)

Harvey Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you so much, Harvey, for your kind words and 5-star review. We're delighted to hear Harry and Holly made your move completely stress free! Welcome to your new home.

5/5

Google

Paramount was the agency we picked to sell our flat and were not disappointed. Tony Mixides handled our sale. Young, enthusiastic and brilliant at what he does - he handled it swiftly and efficiently being in constant contact with buyer, ourselves and solicitors while moving things on. We were really impressed. Thank you Tony and thanks to the whole Paramount team for quick and easy sale.

Batia Β· 15 February 2018

Agent replied

Hi Batia, Thanks for taking the time to leave this - we will of course pass on to Tony. All the best.

5/5

Google

Brought my first property from Wilkinson. Before I brought a property from Wilkinson. I was viewing loads of houses and none were meeting my criteria. When I come across the property In Wilkinson and did the viewing with Joe, it was a great …

Rizwan Β· 15 July 2025

Agent replied Β· 15 July 2026

Riz, we really hope that you enjoy your new home. We were very happy to help you, you were a great buyer to deal with.

5/5

Google

I had an urgent matter and contacted Leighton, Dan and Lionel. They coordinated among them promptly despite it was a Saturday and issue got resolved very quickly! Thank you Lionel for attending to the property to help with the matter especially. Super kind and professional teams at Paramount! Thank you guys

Bonnie Β· 22 May 2022

Agent replied Β· 19 September 2023

Hello Bonnie, Thank you for taking the time to leave us a great review. We are happy to hear the sales team were able to resolve your issue, going above and beyond is what we do! I will be sure to pass this review over to the sales team. We look forward to working with you in the future. Paramount

5/5

Google

Really like working with the team over at Paramount, especially Amber. Haven't had any complaints since moving in, and any misunderstandings or miscommunications have been sorted very quickly. Just a really pleasant experience dealing with this team of agents. Hopefully it will continue for as long as we're in this property.

George Β· 22 May 2022

Agent replied Β· 5 September 2023

Hello George, Thanks for taking the time to leave us a great review! We pride ourselves on our outstanding asset management team - we are so pleased to hear that you've had a fantastic experience with Amber so far. Thanks again and we look forward to working with you in the future! Paramount

5/5

Google

Jamie was fantastic in finding me my investment property. His knowledge of West Hampstead is brilliant and always was kept up to date. Thanks Jamie

Mark Β· 22 May 2024

Agent replied Β· 5 September 2023

Hi Mark, Thank you for leaving a great 5 star review! We are so pleased to hear that you've had such a great experience with Jamie in our Sales team. We look forward to working with you in the future! Paramount

5/5

Google

Fantastic experience with Paramount over the last 8 years. First as a buyer, then as a landlord and most recently as a seller. Jamie was commercial, communicative and gets things done. Recommend!

Rajiv Β· 22 May 2025

3/5

Google

The user experience was excellent, and Hannah was incredibly responsible. From the initial communication to receiving the keys, everything went smoothly. …

James Β· 10 July 2024

Agent replied Β· 10 July 2026

Dear James, thank you for sharing your feedback with us, pleased to read you had great rental experience with Hannah and also sorry to hear you had issues at the property and that it could not be solved in timely manner, if you would like … More

5/5

Google

I recently rented a property through Paramount Properties. They provided excellent service & where quick to respond to all my questions. I would recommend Paramount over any other rental agencies in London based on this recent experience. The fee was reasonable and considerably cheaper than some of their competitors, they were professional through the whole process particularly Dexter who was the agent I dealt with primarily.

Melissa Β· 16 February 2016

Agent replied Β· 19 September 2023

Thank you for taking the time to write a review of your experience with Paramount. We're glad you had a positive experience and will make sure Dexter sees your nice words too.

5/5

Google

I was very happy with Wilkinsons, they were professional, helpful and sold my property in record time. They always returned my calls and answered any queries that I had. I would definitely use them again. Thank you to all at the Winslow office.

Barbara Β· 15 July 2025

Agent replied Β· 15 July 2026

Thank you your lovely words, they are very much appreciated by us all.

5/5

Google

Paramount were brilliant from start to finish. Communication was always excellent - Jamie Jacobs in particular went above and beyond. After multiple delays in the chain that were not our fault, Jamie kept our buyers calm and assured and helped the entire chain move along smoothly. Couldn't recommend them enough!

Victoria Β· 22 May 2022

Agent replied Β· 5 September 2023

Hello Victoria, Thank you for taking the time to leave us a fantastic review, we are so pleased that you had a great experience with Jamie and the sales team. Thanks again and we look forward to working with you in the future. Paramount

5/5

Google

Both Adam and Kaitlin were very helpful. Any questions that myself and my partner had, they answered really quickly and provided clarity on every query. They made the move from Ireland to the UK a stress free experience. Thanks guys!

Padraig Β· 22 May 2023

Agent replied Β· 5 September 2023

Hi Padraig Thank you for a great 5 star review! We are so pleased to hear that you've had such a great experience with our Adam, Kaitlin and the rest of our lettings team here at Paramount. It is great to hear that you highly recommend us and we look forward to working with you in the future! Paramount

5/5

Google

Main thing I’ll remember after dealing with the Paramount’s team is the Amazing customer Service ! From the viewing to the final tenancy agreement, everything was smooth and perfectly conducted. Paramount Properties has a very professional team, always available to answer my questions. I would highly recommend them ! Special thanks to Janki and Ollie !

Hamdi Β· 22 May 2021

Agent replied

It's great to hear your positive feedback Hamdi, thank you for the shining review! We are very glad you are happy with our services. We will pass on the kind words to Ollie and Janki. Congratulations on the move!

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Questions about Paramount Properties West Hampstead

Has Paramount Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Paramount Properties, West Hampstead won Platinum.

Want Paramount Properties to help?

Send Paramount Properties a message.

What do you need help with?

Paramount Properties will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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