Paramount Properties West Hampstead reviews

★★★★★ 5/5

Google

We have been dealing with Paramount for over 20 years, first finding us a property to buy and then helping us manage our rental properties. We have always been satisfied with their actions and communication. Although issues have arisen over that time, Paramount has always listened to us and tried to find an agreeable solution.

Alison · 22 May 2025

★★★★★ 5/5

Google

First time I have used Paramount. I can only say that they have really great service, very helpful, friendly and professional team. Many thanks to Danielle, Dexter and Jason for great support, fast respond for any of my questions and to being very helpful from the beginning. Paramount is the best lettings agency with I deal so far. I had good experience and I would definitely recommend Paramount to anyone looking for properties.

Sebastian · 16 February 2016

★★★★★ 5/5

Trustpilot

The staff at Paramount have all been…

The staff at Paramount have all been very helpful, professional and responsive. In particular Stephen who works for Paramount Maintenance. He has great customer service, is highly conscientious, has a strong work ethic and is an asset to his company.

Darren · 6 May 2025

★★★★★ 5/5

Google

I can only highly recommend Paramount! The team is incredibly professional, responsive, and knowledgeable, making the entire process of finding and renting a property easy and stress-free. Special thank you to Monica for her exceptional service. She is always available to help with any questions or issues!

John · 22 May 2023

★★★★★ 5/5

Google

I had a great experience selling my property through Paramount. I would highly recommend Lionel Stoll to anyone who wants to sell their property stress free. Lionel is thoroughly professional. He was excellent at marketing the property and finding the right buyer for it. His communications were speedy and helpful making sure that the transaction was moving along as it should. Excellent service.

Anna · 22 May 2021

★★★★★ 5/5

Google

Very responsive team to all our questions which made the stress of moving so much easier to manage. 10/10 service

Graham · 13 April 2026

★★★★★ 5/5

Google

Amelia Hoskin is incredible and helped my renting process be breezy! Definitely recommend JLL services - very professional and streamlined renting process!

Sonali · 10 November 2025

★★★★★ 5/5

Google

Paramount provided an excellent service to us as first time buyers. We felt that they really displayed a empathetic quality that a lot of other agencies were lacking. Prompt replies to all our questions and going above and beyond during the purchase process itself. It was a pleasure to work with Jamie and Reuben.!

Vladimir · 22 May 2025

★★★★★ 1/5

Google

Such a irresponsible agency. they sent us the confirmation email and at the last moment they were not at the location and not even picking up the calls. and telling there was some problem.

Ankita · 11 December 2025

★★★★★ 5/5

Google

First rate service from Paramount, from valuation through to completion. The property was marketed extremely well and resulted in c. 15 - 20 viewings in the space of three days, before going to best and final offers within two weeks of being listed. Many thanks to Leighton, Jamie, Lionel and the team for all the help.

Jeremy · 22 May 2022

★★★★★ 5/5

Google

Staff at Paramount is very professional and competent. I’m very pleased with the quality of services received during the flat search and the contract phase. There was a confusion with the landlord but Dexter Franklin-Beck and Katie Wood promptly stepped in to ensure the terms of the offer were met, even if we already proceeded with payment & contract. Overall I’m very satisfied and happily enjoying the new flat.

Elisa · 15 February 2019

★★★★★ 5/5

Google

We have had a great recent sales experience with Paramount. From the start Peter has been knowledgable, helpful and proactive, provoding valuable advice throughout the process. Always at the end of the phone, Peter has helped push the process along from listing and viewings to offer and acceptance, and on to exchange and completion. Thanks for all your help. I would highly recommend Peter and Paramount.

Robert · 22 May 2020

★★★★★ 5/5

Google

We recently bought our first property with Paramount, with Lionel handling the purchase. The service we received from Lionel was faultless, he was responsive, knowledgeable and generally a pleasure to work with. I would, without a shadow of a doubt, recommend Lionel to anybody looking to buy or sell a property in the future, and look forward to working with him again.

Liam · 22 May 2021

★★★★★ 1/5

Trustpilot

Absolutely horrible people especially…

Absolutely horrible people especially the women. I spoke to a few people in the lettings team about me having a dog and they was fine with it until some horrible I can’t say the word of a woman I spoke to on the phone, she needed to book someone to come and check the annual gas check and I explained that’s fine someone can come because I was home and I wouldn’t want anyone going into a property with a dog as I have one. They lady was so rude asking me ‘why have i got a dog?’ Like it’s any of her business after the phone call booking in for the gas check within 30mins I got a email with a warning lettter about my dog. Some people make me laugh, what a jobs worth lol. Clearly she ain’t an animal lover. Oh before I finish when I moved in to the dirty disgusting property there was chewed doors from dogs from the previous tenants and there was dried wee and poo stains on the carpet. I’m glad I took pictures when I moved in with my children. the audacity for the Jobs worth

Rb · 18 April 2024

★★★★★ 5/5

Google

A huge thank you to the team at Paramount and especially Lionel Stoll for the hard work selling my West Hampstead flat. He was a consumate professional. Knowledgable and trustworthy throughout. Communication with my solicitor, the buyer and myself was excellent and got things across the line smoothly. Appreciate the hard work and would absolutely recommend his services to any serious seller or buyer. Thanks!

Richard · 24 August 2020

★★★★★ 5/5

Google

I had an absolutely wonderful experience with Paramount Properties. Ollie helped us find the perfect home for my family and made sure that we got the best deal possible in the market under our budget! Janki did a wonderful job in helping us through the documentation and referencing process. If you're looking for an experienced real estate company who will make your house renting process simple and easy, then Paramount is the recommended go to choice for you!

Jacob · 22 May 2024

★★★★★ 5/5

Google

This agency provided much better service compared to others. We wanted to have a cat in the property, and this was negotiated in a few hours. Also I like the ability to pay deposit and sign contract online. Special thanks to Adam Wright and Jason Pevovar for helping us during the process, everything was smooth and they were really pleasant and helpful. We are very excited with our new home!

Ivan · 15 February 2018

★★★★★ 5/5

Google

My property agent Lionel was excellent in this whole process of buying a house. He was very prompt if any issues were there. my property purchase went through some emotional ups and down but Lionel was always keeping both the seller and myself positive and at the end we made it and also got exemption with out stamp duty.Thanks Lionel

Poonam · 19 September 2021

★★★★★ 1/5

Trustpilot

Some people were taking advantage of me…

Some people were taking advantage of me and subletting to me (which I wasn’t aware of). They were making me pay DOUBLE what they were paying. So they were only paying £750 to live in Central London. Once I was able to find out the name of the letting agency through a maintenance person I called the agency which was paramount. They did absolutely NOTHING about it, even asking me if I wanted to continue living there. The other tenants were essentially stealing from the landlord (as well as taking advantage of me) and Paramount just didn’t care. Don’t use them

TN · 12 April 2024

★★★★★ 5/5

Google

I’m extremely pleased to have worked with Paramount Properties, particularly with Dexter and Harry. From the outset, they managed everything seamlessly, presenting excellent offers that allowed us to close a deal within just a few days. …

Fernando · 6 November 2025

★★★★★ 5/5

Facebook

Spencer and the team have been absolutely brilliant. I was recommended Paramount after letting my flat via another agency who had allowed the condition of the property to deteriorate in just five months. Spencer arranged for the maintenance team to attend within a day (!) and has secured new tenants already. I have never dealt with such a helpful, professional agency and I just wish I'd found them sooner.

Verity · 30 July 2018

★★★★★ 5/5

Google

We had an amazing time working with Katie & Adam together during our time finding a new home and settling in. They are very professional and absolutely nice and polite, especially patient with a whole family moving countries and being new in the country and having tons of questions over and over again. We can highly recommend. Big Thank you to Katie & Adam

Ina · 22 May 2020

★★★★★ 5/5

Google

Exceptionally professional and very friendly service from Cory and Spencer. Both went over and above what we expected from our estate agents from arranging viewings at times that suited us to providing information in a timely manner and handling negotiations very professionally. Highly recommended !

Nikki · 22 May 2023

★★★★★ 5/5

Google

Paramount were professional and easy to work with. From our side as house buyer, the Paramount admin was minimal and straightforward. Our agent, Lionel was excellent, impressively quick in transferring comms between various parties and always polite and courteous. Would recommend Paramount to others.

Ben · 22 May 2023