Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a fantastic experience with JLL, all thanks to Hannah Linch. She's super knowledgeable and really listened to what I needed. Found the perfect place quickly and made everything a breeze. Totally recommend Hannah and JLL if you're in the market for a new spot!
Calysta · 10 July 2024
Agent replied · 10 July 2026
Hi there, it makes our day to hear that we were able to provide 5 star service and all thanks to Hannah! We'll pass on your kind words to her! Best wishes, JLL
★★★★★ 5/5
GoogleGreat throughout - Danielle was our point person and through the 11 month process from sale agreed to completion she fought up and down the chain on our behalf to keep it going. Highly recommend.
Mark · 12 December 2025
★★★★★ 5/5
GoogleDexter, who kindly showed us the property, gave us a good insight of the features and appliances of the flat. He was professional and close enough for us to trust the property and the company.
Janki was also very professional, attentive and committed to help us through the process of renting the property.
We will recommend Paramount to potential tenants in the future.
Pau · 22 May 2023
Agent replied · 5 September 2023
Hi Pau
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Dexter, Janki and the Lettings Team.
It is great to hear that you highly recommend us and look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleWe originally bought our house with Paramount, and then 5 or so years later sold our house through Paramount. …
Jonathan · 6 August 2026
Agent replied · 1 August 2026
Thank you so much for your wonderful review, Jonathan! We're thrilled to hear about your positive experiences with Niall and Jamie at Paramount Properties. It's always our goal to provide genuine support and guidance throughout your … More
★★★★★ 5/5
GoogleMy flat purchase was smooth from first viewing through to completion, Lionel was absolutely fantastic. I was kept updated weekly and always felt I was in good hands. The champagne on completion was such a lovely touch, I would recommend Paramount to anyone based on my experience.
Constance · 22 May 2024
Agent replied · 30 December 2023
Thank you for this lovely review Constance! We really appreciate your recommendation and hope you're thoroughly enjoying your new home!
★★★★★ 5/5
GoogleMassive thank you to Lauren, Ayesha and the team at Paramount for helping make my move so easy and stress - free. They were incredibly kind and patient with me and communicative throughout the entire process and I am so grateful for all their help. 100% Recommend
Claire · 22 May 2024
Agent replied · 23 August 2024
We're so pleased to read your review Claire andd we hope you're enjoying your new home!
★★★★★ 5/5
GoogleAlessandro and the rest of the paramount team, were fantastic and very helpful throughout our entire tenancy. Would 100% recommend using paramount!
Jack · 22 July 2026
Agent replied · 27 July 2026
Thank you so much for your wonderful feedback, Jack! We're thrilled to hear that Alessandro and the team made your tenancy experience enjoyable. Your recommendation means the world to us. At Paramount Properties, we strive to provide … More
★★★★★ 5/5
GoogleWe had a really good experience buying through Paramount. Unlike many other agents we were registered with, we weren't bombarded with irrelevant properties or pushed to attend viewings. Leighton was very prompt to respond to our enquiries, put forward our case to the sellers and facilitated multiple viewings. He was supportive and patient during the pre-exchange period and helped move everything along without pressure, which we really appreciated. Would use Paramount again.
Aimée · 22 May 2022
Agent replied · 5 September 2023
Hello Aimée,
Thank you for taking the time to leave us a five star review!
We are so pleased to hear that you had a great experience with Leighton and the sales team. Buying a home can be a stressful time, we are glad to hear you felt supported throughout the process.
Thank you again and we look forward to working with you in the future.
Paramount
★★★★★ 5/5
GoogleParamount were fantastic from start to finish. Rob, Jamie and Leighton were all extremely helpful, kind and friendly, as well as 100% knowing their stuff.
Paramount were always extremely responsive and quick to help, I could not fault the team. On top they made sure that picking up the keys to my first home was a fun and happy experience. Thank you!
Olivia · 22 May 2023
Agent replied · 5 September 2023
Hi Olivia
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Rob, Jamie and Leighton!
We look forward to working with you in the future!
Paramount
★★★★★ 4/5
GoogleWe have been renting a flat through Paramount for two years.
We had a few issues with the flat, but mostly due to the owner. The agency has tried hard to solve the problems we had with water leaks or security. They do not answer very promptly and it would be good if they could be a bit more responsive. Overall, renting in London is an awful experience, but Paramount works quite hard to provide a decent service.
Eleonora · 22 May 2021
Agent replied
Hi Eleonora, thank you very much for your review. We're working really hard to improve the overall experience of renting for our residents, and so your feedback on response times is really helpful. We hope that if we see you again in the near future you will be impressed with what renting in London can be!
★★★★★ 5/5
GoogleHolly was absolutely lovely and really helpful, I was really thankful to have worked with her on securing my flat. Thanks!
Piers · 23 May 2025
Agent replied · 3 June 2025
Hi Piers, thank you so much for leaving us a great review!
★★★★★ 5/5
GoogleParamount Properties has been most professional and I am very pleased as a Landlord as to the manner in which they have managed my properties. In particular is Mr Alessandro Lucatello who has been very prompt to assist with any issues related to my property. He is quick to reply and a very good trouble shooter. Always give good solutions ! Will not hesitate to recommend them highly !
Connie · 22 May 2025
Agent replied
Hi Connie, thank you for leaving such a lovely review and for the 5 stars!
★★★★★ 5/5
GoogleA fantastic experience working with Dexter and Harry .They were incredibly efficient and quick, making the entire process smooth and stress-free. We had our flat within a week.Their professionalism and expertise as estate agents really stood out. They were always approachable, attentive to our needs, and went above and beyond to ensure everything was handled perfectly. Highly recommend their services to anyone looking for reliable and top-notch estate agents!
Lerrick · 22 May 2025
Agent replied · 10 December 2024
Hi Lerrick! Thank you so much for leaving us such a fantastic review! Professionalism, expertise but, most of all, care are at the forefront of what we do here at Paramount. We are thrilled to hear of your experience with Harry and Dexter throughout the rental process. Wishing you all the best in your new home and we're here to help whenever you need us!
★★★★★ 5/5
GoogleThank you Harry and Dexter helping us to move to this beautiful house in Dollis Hill. Very helpful and professional service
Jessica · 22 May 2025
Agent replied · 22 May 2026
Hi Jessica, thanks so much for leaving us a great review!
★★★★★ 5/5
GoogleParamount was great. Jamie and Reuben were helpful, answering questions promptly and making excellent recommendations. A big thanks to the team.
Toma · 22 May 2025
Agent replied · 22 May 2026
Hi Toma, thank you so much for leaving us a fantastic review. We're so glad to hear you felt fully supported by Jamie and Reuben. We'll be sure to pass this review on to them. Thanks again and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleI recently began working with Spencer and his team from Paramount Properties and was very impressed from the outset. Spencer was recommended to me by a friend. I was very happy to work with Spencer and his team, as from the beginning I felt supported and valued. We worked to get my property up to spec and on the market quickly and efficiently. I am pleased to confirm that my property was rented on the first week it was marketed. The whole process took less than three weeks from our first meeting. I understand why they have won so many well deserved awards. I let my property fully managed and I know that both my property and myself, as well as my tenants could not be in better hands.
George · 10 November 2020
Agent replied
Thank you for your amazing review and 5 stars George! We are always happy to go the extra mile and pleased we could make the process as smooth as possible! We will be sure to pass on your kind words to Spencer and the rest of the team here at Paramount.
★★★★★ 5/5
GoogleWe sold our flat through Paramount and were very impressed with the service we received.
They marketed the flat well with good photos and a video tour, which we felt helped ensure they were getting the right people through the door for viewings.
Lionel was our main point of contact throughout the sale procedure and he was nothing short of amazing. He was fantastic at keeping us up to date with viewings/ feedback and seamlessly negotiated the deal we made on our flat. He played a pivotal role in ensuring our flat sale went through quickly and smoothly, acting as the conduit between the lawyers, whilst always keeping us in the loop.
We would not hesitate to recommend Lionel and the team at Paramount
Sacha · 18 October 2020
Agent replied
Hi Sacha, thanks so much for the great review and 5 stars. We are so glad to hear about your positive experience and will pass on the kind words to Lionel and the team.
★★★★★ 5/5
GoogleParamount were really efficient in helping me to find a new property to rent. Cory was a pleasure to deal with - extremely helpful, really responsive and always on hand to answer any questions I had. He made the whole process very easy and did a brilliant job of securing lease terms that met my needs. I've had a really good experience with Paramount. Thanks very much for the excellent service!
Vivienne · 22 May 2022
Agent replied · 5 September 2023
Hello Vivienne,
Thank you for taking the time to leave us a five star review!
Making the renting process as easy and as smooth as possible is what we aim to do here at Paramount, we are so pleased to hear that working with Cory made the process exactly that!
Thanks again and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleFinding a place to rent through paramount has been one of the best experiences we've had. Everything from a detailed description of the property on the listing with a clear and honest video tour, through to assisting us with the application process.
Cory is a fantastic agent, being honest with us and then keeping us very well informed during the application process.
Would highly recommend them, and will use them again!
James · 22 May 2022
Agent replied · 5 September 2023
Hello James,
Thank you for taking the time to leave us a five star review!
We are so happy to hear we were able to create a fantastic moving experience for you. Honesty throughout the process is hugely important to us, we are so glad to hear this kind of feedback from you.
We will be sure to pass this review on to Cory!
Thanks again and we look forward to working with you in the future.
Paramount
★★★★★ 5/5
GoogleParamount have been nothing short of amazing in navigating through a difficult sale during the Covid Crisis. Robert (Director) came initially to offer his extensive advice.
They took great pics which helped in the Marketing and arranged many viewings with great efficiency and politeness.
During the Sales process Lionel was always on hand to answer any queries and was hugely responsive and helpful to negotiate the whole Sales process very quickly and efficiently.
He was really instrumental to get the sale through at a difficult time.
I would not hesitate to recommend Lionel and the Team at Paramount.
You will receive a caring personal service which you are sure not to get with larger agencies who are only focused on their profits.
Go with them.
Gaspar
Gaspar · 18 September 2020
Agent replied
Hi Gasper, thank you so much for the kind words and 5 stars! It's great to hear such positive feedback. We will be sure to pass on the kind words to Robert, Lionel and the rest of the team.
★★★★★ 5/5
GoogleWe had a great experience with Paramount Properties when buying our first flat. The whole process was clear and smooth from start to finish. The team was friendly, professional and always available when we had questions or needed extra viewings. Their support made what could have been a stressful process feel much easier. Thank you!
Lou · 13 October 2025
Agent replied · 13 May 2026
Hi Lou, Thank you so much for your kind words! We're delighted we could make your first home purchase smooth and stress-free. Wishing you lots of happiness in your new home!
★★★★★ 5/5
GoogleDexter was by far and away the best agent I’ve ever dealt with. He was so dedicated to getting us the best deal, but in such a professional, calm manner. It is clear that he is held in high regard by the landlords he works with, and I expect also the tenants he finds homes for. 100% recommend Dexter and Paramount!
Rob · 22 May 2023
Agent replied · 5 September 2023
Thank you for your kind words Rob! Dexter was really happy to see your review when we showed him.
★★★★★ 5/5
GoogleLionel was my contact at Paramount and was by far one of the best Estate Agents I have ever dealt with! He provides exceptional service in terms of getting to know all about you and your property and ensures he talks through all the positive elements of your property on viewings. He also communicates with you and his clients to ensure everyone is in the loop and kept up to date. I can not recommend him enough!
Tina · 22 May 2021
Agent replied
Thank you for the lovely recommendation Tina! We are very glad you are happy with our services. We will pass your kind words on to Lionel.
★★★★★ 5/5
GoogleI have recently rented a property with Paramount properties who have supported a refurb, sourced tenants and are now managing the property on my behalf. The support I have been given, the speed in which items are addressed and the efficiency with which everything has been done, has been excellent. Spencer has facilitated electricians, painters and handymen with speed and efficiency - all of whom have done a quality job. The attention to detail to ensure the property looked great for marketing and was spotless for the tenants was much appreciated. Tenants were found promptly. I've had good contact with the property manager, Tash, and so far I've heard nothing from the tenants which is a good sign. I would recommend paramount on the basis of the service I've received.
Marina · 19 August 2020
Agent replied
Hi Marina, thank you so much for such a positive review. At Paramount we strive to always be providing a efficient and supportive service. We will make sure we pass on your kind words to Spencer, Tash and the rest of the team.
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