Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent Raaj Virdi was a nice guy and very cooperative all want well.
Jeronimo · 26 August 2023
Agent replied · 25 August 2024
Thank you Jeronimo for your review and feedback, we look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleKaty was early well presented and explained all the details about the property.
Chatan · 26 August 2023
Agent replied · 25 August 2024
Thank you for taking time to give Oakwood Estates a 5* review and some feedback, it is greatly appreciated.
Kind Regards,
Alice (Marketing Assistant)
★★★★★ 5/5
GoogleKate was very nice she showed us both homes and we liked them
MN · 26 August 2023
Agent replied · 25 August 2024
Thank you for taking the time to provide Oakwood Estates and Kate with some 5* feedback.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleKate is very knowledgeable, with a very good attitute. Great person
Emilia · 30 September 2023
Agent replied · 25 August 2024
Dear Emilia, we really appreciate your kind words and positive review. Your feedback is truly valued, and were delighted to hear that you found Kate's knowledge valuable. All the best - Katie - Marketing Assistant
★★★★★ 5/5
GoogleReally kind estate agent showed us the house and was really helpful!
Khushi · 27 August 2025
Agent replied · 26 October 2025
Thank you so much for the 5 star review, Khushi! We're so glad to hear you had a positive experience and that our team made you feel supported. We really appreciate your kind words! - Ella, Oakwood Estates
★★★★★ 5/5
GoogleRaj was a wonderful, well dressed, polite and friendly gentleman.
Hossein · 26 August 2023
Agent replied · 25 August 2024
Good Afternoon,
Thank you for taking the time to give us a review! Raaj will be pleased to hear your kind words.
All the best,
Jessie - Marketing Assistant, Oakwood Estates
★★★★★ 5/5
GoogleI personally recommend Megan as Sales representative. She been very professional in her services and proactive in response. 5 star performer.
Yatin · 26 August 2022
Agent replied · 25 August 2024
Many thanks Yatin for sending in this review. Megan was delighted with the 5 star rating you gave her. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleReally happy with Raj service, he did explain everything very well
Selvi · 27 August 2025
Agent replied · 26 October 2025
Thank you for the 5-star review, Selvi! We really appreciate your feedback. - Ella, Oakwood Estates
★★★★★ 5/5
GoogleLouise was great and helped out with the viewing!
Shivam · 26 August 2023
Agent replied · 25 August 2024
Thank you for taking the time to leave us a 5* review.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleHarry provided a highly professional service. He’s got great knowledge of the area he is covering.
IN · 16 June 2025
Agent replied · 16 April 2026
We are over the moon with your 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we met it. Thank you for your support. Best wishes, Amber - Marketing Team.
★★★★★ 5/5
GoogleExcellent customer services provided by Abby and Anna from Oakwood estates west Drayton
Jasjot · 16 July 2025
Agent replied · 16 April 2026
Thank you for your Fantastic review! It is truly valued. Abby and Anna are really pleased to hear your kind comments. We wish you all the best. Bronagh- Marketing Team.
★★★★★ 1/5
GoogleI know the situation we all are in and we are just picking up the pieces. Things not running as we want but I called this estate agent for viewing and who ever I spoke to told me he or she will call me when they are ready. I felt they are not ready to let out the property to me or I do not meet the letting out criteria. Questions disappointed.NegativeResponsiveness, Professionalism
Abena · 26 August 2021
Agent replied · 25 August 2024
Dear Nartab, When you call in to our branch we cannot guarantee a member of staff will be available and on hand to deal with your enquiry right there right then. It can happen that a member of our team from another department intercepts a call and then passes the message on to the relevant party to call you back. This doesn’t however mean your call is not important to us and that we don’t want to deal with your request. We pride ourselves in providing efficient customer service and the team work extremely hard to get back to all enquiries on the same day.
We have not received any other correspondence from you apart from this review so I am unable to identify who you are from your name. Please can you therefore contact our Lettings Manager in West Drayton, Jamie Henderson, on his direct dial 01895 379348 and he will discuss any of your concerns in relation to this particular property you are interested in renting.
Yours sincerely
Elle Godfrey
Marketing Executive
★★★★★ 5/5
GoogleI appreciate all the hard work and dedication put in by all the staff at oakwood Estates especially Julie. Despite the current difficulties with the pandemic, they worked really hard and delivered to a very high standard. They were communicating very well with us and made sure we were always up to date with any new developments
Thank you Oakwood EstatesPositiveProfessionalism
Murayo · 26 August 2020
★★★★★ 5/5
GooglePhillip at Oakwood, produced a lovely brochure for my property, and worked very hard to see my sale go through.
Jennifer · 5 April 2025
Agent replied · 16 April 2026
We are over the moon with your 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we met it. Thank you for your support. Best wishes, Amber - Marketing Team.
★★★★★ 5/5
GoogleKaty was very helpful
Joshua · 30 September 2023
Agent replied · 25 August 2024
Dear Joshua, thank you for your feedback! We're pleased to hear that Kate was helpful. If you have any more questions or need assistance in the future, please don't hesitate to reach out. All the best. Katie - Marketing Assistant
★★★★★ 5/5
GoogleOakwood Estates Helped us get our first home. Laura from Oakwood Estates was our agent. She worked withn us in a professional manner throughout the process. She was very responsive and even supported us in communicating with our Solicitor so as to quicken the process. She was very helpful all the way. We completed the process in a very short Space of time. We are very grateful to Laura.PositiveResponsiveness, Quality, Professionalism
Jocelyn · 26 August 2021
Agent replied · 25 August 2024
Jocelyn thank you for sharing your feedback. I have forwarded your review on to Laura who was pleased to have been able to assist with your first property purchase and thrilled to receive your comments. We hope you settle in well and wish you all the best for the future. Yours sincerely, Elle Godfrey, Marketing Executive
★★★★★ 5/5
GoogleSuper helpful work from Abby, Anna and Shannon at the West Drayton branch
Tee · 12 June 2025
Agent replied · 16 April 2026
We are over the moon with your 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we met it. Thank you for your support. Best wishes, Amber - Marketing Team.
★★★★★ 5/5
GoogleLaura is very good in what she does and very professional and at the same time very friendlyPositiveResponsiveness, Quality, Professionalism
Farzana · 26 August 2021
Agent replied · 25 August 2024
Thank you Farzana for sharing your feedback. Laura was delighted to receive these comments. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleLouise has provided an outstanding and professional service. Her communication skills have been excellent and she has provided an exceptional service to us. Her knowledge and expertise have been a great help to us finding our new home. Will definitely be recommending Oakwood estates agents to family and friends.
Ritu · 26 August 2023
Agent replied · 25 August 2024
Thank you Ritu, for taking the time to leave such a detailed and positive 5* review for Louise and Oakwood Estates. We greatly appreciate your recommendation.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleBrilliant service and Megan was very helpful 🙂 …
Baljinder · 26 October 2022
Agent replied · 25 October 2024
Thank you very much for the review Jot. Megan was made up that everything went to plan and that you were happy with the service. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleBrilliant service and Megan was very helpful 🙂 …
Jot · 26 August 2022
Agent replied · 25 August 2024
Thank you very much for the review Jot. Megan was made up that everything went to plan and that you were happy with the service. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleAbby Pidgeley, Thank you for your kindness, patience and assiting through the process. It is a pleasure working with yourself and the team at Oakwood Estates West Drayton.
Arielle · 26 July 2024
Agent replied · 25 August 2024
We are so grateful for your 5-star review! Thank you for sharing your experience. Warm wishes, Rowan - Marketing Team.
★★★★★ 5/5
GoogleWe recently sold our house through Oakwood Estate Agents in West Drayton and we would definitely recommend them. Our sale was handled by Julie West who was amazing, she worked tirelessly and was professional throughout keeping us up to date at every stage.She actually made the process of selling a house a pleasant experience. Julie you're a star and thank you for everything.PositiveResponsiveness, Quality, Professionalism, Value
Glynis · 26 August 2020
Agent replied · 25 August 2024
Thank you for your wonderful review Glynis, We are glad to hear that Julie provided you with such a satisfactory service. Kind regards, Elle Godfrey
★★★★★ 5/5
GoogleOverall service you guys provide to us moving in new property was very helpful.all staff was friendly and polite. As a tenant, it was a pleasure working with our agent Jamie, the whole renting process was managed smoothly and efficiently . Thank you
Gurmukh · 26 August 2023
Agent replied · 25 August 2024
Thank you Gurmukh for posting in this review. We are pleased you have had a positive experience with renting your new home. Jamie was delighted to receive your comments and also stated what a pleasure it was working with you. Yours sincerely, Elle Godfrey - Marketing Executive
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