Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unprofessional service demonstrated by the agent Raaj, who was not aware of the basic characteristics of the apartment (i.e. sun orientation, number of tenants in the house, council tax amount ). He could not show me the apartment I was mean to rent because the tenant was not there or not willing to show us the place. Picture does not meet the reality and the surrounding area of the apartment visited was just disgusting.
Daniele · 26 August 2023
Agent replied · 25 August 2024
Dear Daniele, We are sorry to hear you had a negative experience. I believe this morning you have spoken to the Lettings Manager, Jamie Henderson, and discussed your points in further detail. We appreciate your feedback and we wish you all the best with your search. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleJamie was the estate agent who showed me the property. From the first contact he has gone above and beyond to help me through the process. He was happy to help me with my application even when I had many questions and had to keep calling. He did not make me feel that I was an inconvenience. When moving day came around and delays happened due to factors out of our control which delayed the time for receiving keys, Jamie made him self available to take furniture deliveries and liase with workers in the house.
After I had moved into the property he was still happy to help with problems that had arisen before it was transferred to the property manager.
I have rented two properties now with Oakwood estates and the staff have been incredibly helpful the entire time.
Sonia · 26 August 2020
★★★★★ 5/5
GoogleAbby Pidgeley, I appreciate your professionalism and timely intervention whenever I seem to have a challenge at any point of the process. Thank you for your human relations skills. I finally got my room and moving in today. I would like to recommend Oakwood Estates to any resident looking to relocate, so you can taste of their great deliveries.
Raymond · 27 May 2024
Agent replied · 25 August 2024
We are so grateful for your 5-star review! Thank you for sharing your experience. Warm wishes, Rowan - Marketing Team.
★★★★★ 5/5
GoogleExcellent service from start to finish! The team was incredibly helpful, professional, and always ready to assist with any queries. Their knowledge and efficiency made the entire process smooth and stress-free. I highly recommend them to …
Manu · 16 April 2025
Agent replied · 16 April 2026
We are over the moon with your 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we met it. Thank you for your support. Best wishes, Amber - Marketing Team.
★★★★★ 5/5
GoogleVery good service. 👍 special thanks to Philip. …
Harjit · 26 June 2024
Agent replied · 25 August 2024
We are overjoyed to receive your 5-star rating! Thank you for choosing us and for sharing your positive feedback. We're here to serve you excellently. Warm regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleI would like to thank Robert Niewiadowski and his team at Oakwood Estates, West Draryton for selling my flat, especially when it is buyers’ market it wasn’t easy to sell the property, they made it possible by their excellent teamwork, professional approach involving Chris Potts’ efforts and extremely hard work of Maria Drake who was always there with her smile .When my hope was fading to sell the flat, she kept me very positive and assured that such good property will sell and it’s true Maria, you did it’s SOLD. Well done all at Oakwood-estates.
Yash · 27 August 2019
★★★★★ 5/5
GoogleLouise was very friendly and enthusiastic. She helped us with any questions we had and provided a lot of good feedback.
Samir · 26 August 2023
Agent replied · 25 August 2024
Thank you for your very positive feedback, it is greatly appreciated.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleLouise was very professional and helpful
She was providing all the information which we requested and was very well prepared
Deyan · 26 August 2023
Agent replied · 25 August 2024
Thank you Deyan for your feedback, we are glad to hear you had a positive experience with Oakwood Estates. We look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleThank you Kate for your precise descriptions to the house. Very helpful in coordinating with the parties for house viewing.
Ka · 26 August 2023
Agent replied · 25 August 2024
Thank you Ka Wai Ho for your 5 star rating and comments. Kate was very grateful to receive your feedback. We wish you all the very best. Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleKate is a fantastic agent really helpful in finding the right property and showing me around. Excellent service!
Prasan · 30 September 2023
Agent replied · 25 August 2024
Dear Prasan, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience working with Kate. All the best. Katie - Marketing Assistant
★★★★★ 5/5
GoogleRaj was indeed very friendly & useful, told me all about the studio & my whereabouts.
Thanks so much.
HN · 26 August 2023
Agent replied · 25 August 2024
Thank you for your feedback, we look forward to working with you again in the future.
Kind Regards,
Alice
★★★★★ 5/5
GoogleArea was good. Just the house needed little bit of work. Kate was very nice and helpful.
Luky · 30 September 2023
Agent replied · 25 August 2024
Dear Luky, it's good to hear that you liked the area, and it's great that Kate was helpful during your visit despite the house needing some work. Thank you for sharing your thoughts! All the best. Katie - Marketing Assistant
★★★★★ 5/5
GoogleJamie has been very professional and great to work with, highly recommend this agency and particularly him!
Krish · 26 August 2023
Agent replied · 25 August 2024
Dear Mr. Malhotra
Thank you for your recent review of Oakwood Estates. I am pleased that you are happy with the service and I know Jamie Henderson will be delighted to receive your feedback.
Yours sincerely
Claire Davies
Marketing Assistant.
★★★★★ 5/5
GoogleAll went well and she is very polite for sharing everything about the house . Thank you
Sathish.k · 26 August 2023
Agent replied · 25 August 2024
Thank you for taking the time to leave Oakwood Estates a 5* review and your feedback, it is greatly appreciated.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleKate was excellent. She was leading the way with clear voice. She was great in her role.
Gursimran · 26 August 2023
Agent replied · 25 August 2024
Good Afternoon,
That is so great to hear! Kate will be happy that you had a positive experience with Oakwood Estates.
Kind regards,
Jessie - Marketing Assistant, Oakwood Estates
★★★★★ 5/5
GoogleKate Lawry was professional, calm and very knowledgeable. I was late for appointment but Kate was understanding.
T · 26 August 2023
Agent replied · 25 August 2024
Thank you so much for your feedback and review. We look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant)
★★★★★ 5/5
GoogleKate was amazing and was an amazing host helping and guiding me to
View a property.
Ryan · 26 August 2023
Agent replied · 25 August 2024
Thank you Ryan for taking the time to leave both Oakwood Estates and Kate your feedback and 5* review, it is greatly appreciated.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleLouise was very informative and enthusiastic whilst presenting the property. It was a very pleasant experience.
Su · 26 August 2023
Agent replied · 25 August 2024
Thank you Su for taking the time to leave Oakwood Estates and Louise your feedback we are happy to hear of your positive experience.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleOakwood provided a smooth, professional experience for us. Abby and Anna where my contacts and they did exceedingly well in their conduct. I recommend them to anyone house hunting.
Olabisi · 16 April 2025
Agent replied · 16 April 2026
We are over the moon with your 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we met it. Thank you for your support. Best wishes, Amber - Marketing Team.
★★★★★ 5/5
GoogleKate was very helpful and guided me well, can't wait to do business with her
Ravi · 26 August 2023
Agent replied · 25 August 2024
Thank you Ravi for leaving Oakwood Estates and Kate a 4* review, we are so glad to hear you felt supported.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleLouise was a very professional and pleasant lady to meet. She was informative and helpful!!
Tib · 26 August 2023
Agent replied · 25 August 2024
Thank you for taking the time to leave Oakwood Estates a review.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleWe had a long, drawn-out sale due to many factors ( covid, our buyer having to go back the bank, other estate agents/solicitors not sending their paperwork). They were very supportive, chasing up and keeping an eye on all the affairs of the sale. They were always available if needed for advice or procedural knowledge. Our agent, Megan, went above and beyond all areas of the purchase.
Would highly recommend for a smooth sale.
Graham · 26 August 2022
Agent replied · 25 August 2024
Your feedback and recommendation is much appreciated Graham. I have forwarded your review on to Megan who was delighted to receive your positive comments. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleWhen we started looking for our first house we met Laura from Oakwood Estates helping us with couple of viewings and we feel in love with one of those properties which we can proudly call a home now. Through out this process from initial viewing till the time we got our keys Laura and the Oakwood team have been very co-operative with answering any questions and helping move the process as fast anyone can and keeping us informed of the progress. I would recommend Oakwood for anyone looking to buying / selling their property.PositiveResponsiveness, Professionalism
Raghu · 26 August 2021
Agent replied · 25 August 2024
Thank you Raghu for sharing your experience. I have of course passed your comments on to Laura who is delighted to receive such fantastic feedback. We are glad everything went well and we wish you all the best in your new home. Yours sincerely, Elle Godfrey - Marketing Executive.
★★★★★ 5/5
GoogleLaura Darton was more than helpful, she was extremely honest, communicative and easy to reach to answer any of our questions at all times. She was thorough and professional and great to work with. she kept us apprised about available appointments and always let us know as soon as a new one came on the market. absolutely wonderful to work with.PositiveResponsiveness, Quality, Professionalism, Value
Karim · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
