Trusted Agent profile · West Drayton

Oakwood Estates West Drayton reviews

★★★★★ Excellent

259 reviews across 1 platform

44 Station Road, West Drayton, UB7 7DD

Oakwood Estates's office in West Drayton, at 44 Station Road, is rated 4.8 out of 5 across 259 reviews on 1 platform, including 259 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Oakwood Estates won in 2026.

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4.8 / 5

259

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Drayton office, from every platform, shown as written. First names only.

5/5

Google

Extremely happy with the service provided by Oakwood Estates. Julie and her team were very efficient and communications were outstanding. I will definitely use them again in the future.

Jason · 26 August 2020

1/5

Google

The customer service was very unprofessional and rude.

Rijo · 26 June 2024

Agent replied · 25 August 2024

Thank you for your feedback regarding your recent viewing experience with Oakwood Estates. We take all reviews seriously and continuously strive to improve our services. We understand that the viewing did not meet your expectations, and we apologise if our agent's communication felt unprofessional. It's important to clarify a few points. Short notice viewings, like the one in this instance, require flexibility from both parties. We appreciate your confirmation 45 minutes before the appointment. On-street parking can be challenging, and we understand the frustration caused by any temporary traffic disruption. Our agents typically advise on parking options beforehand, and we'll explore ways to further improve communication in this regard. We aim to showcase properties in their best light while respecting the homeowner's belongings. We kindly request all viewers to refrain from opening cabinets and drawers containing personal items or appliances not included in the tenancy. Clear communication is also essential during viewings. We apologise if our agent's request to focus on the property details caused any offense. We value open communication and would appreciate the opportunity to discuss your experience further. Please feel free to contact us directly , we are committed to providing a positive experience for all our clients and ensuring respectful interactions with both potential tenants and homeowners. Kind Regards Rowan- Marketing Team

5/5

Google

Oakwood estates team are the best, dedicated and honest, certainly looking forward for more business opportunity. Remain blessed.

Chinenye · 10 May 2025

5/5

Google

We had a very positive experience with Oakwood Estates. As a tenant, it was a pleasure working with our agent Jamie, the whole renting process was managed smoothly and efficiently . Thank you!

Dénes · 26 August 2022

Agent replied · 25 August 2024

Thank you Denes for your feedback. Jamie was thrilled to receive your comments and we hope you are settling well in to your new home. Yours sincerely, Elle Godfrey

5/5

Google

My experience with Oakwood Estates has been extremely positive. The whole process from the beginning up to the signing of the tenancy agreement was conducted in a fully professional manner. They were always very informative and helpful. Most of all, they seem to be a very busy and popular estate agency as they were always able to secure plenty of viewings. I'm happy to recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value

Tomasz · 26 August 2021

5/5

Google

He was professional. He was very nice and greeted very well. He explained everything nicely about the property.

Amarpreet · 26 August 2023

Agent replied · 25 August 2024

Thank you Amarpreet for your 5* review we hugely appreciate your feedback and look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant)

5/5

Google

It was a very professional and also with friendly advice managed to smoothly secured a tenant with Oakwood. I really appreciate Jamie through out the process , thank you.

Miki · 26 August 2022

Agent replied · 25 August 2024

Thank you Miki for providing us with this feedback. I have forwarded your comments straight over to Jamie who is very grateful to receive your appreciation and said you have been a pleasure to work with. We wish you all the best with the tenancy. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I had great experience with Louise. She was fantastic and well knowledgeable. Thank-you for your help Louise.

Subi · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave your 5* feedback regarding your experience with both Oakwood Estates and Louise. Kind Regards, Alice (Marketing Assistant).

5/5

Google

I was late but Kate stayed to show me the place!

Thomas · 10 January 2024

Agent replied · 9 January 2025

Thank you for your review Thomas, we are so happy to hear of your positive experience with Oakwood Estates and look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant).

5/5

Google

Jamie Henderson provided us with marvellous support and we would like to recommend Oakwood estates agents.

Charaka · 26 August 2023

Agent replied · 25 August 2024

Dear Charaka, thank you for leaving a 5* review. We're pleased hear that you're happy with the support you've received from Jamie and the rest of the team at Oakwood Estates West Drayton. Yours sincerely, Gail Byca - Marketing Assistant

5/5

Google

All the stuff are nice and helpful. Very high standard of service with quick communications.

Mireille · 26 August 2023

Agent replied · 25 August 2024

Dear Mireille, thank you for sending in your 5 star review, we're pleased you had a positive experience with Oakwood Estates. Yours sincerely, Gail Byca - Marketing Assistant

5/5

Google

Thank you for the Valuation letter. I would like to thank your company personnel for all your excellent support. My request for a valuation was dealt with easily, smoothly and all within a matter of a few hours yesterday. I would especially like to praise Robert, you were helpful and attentive and also gave your valued advice regarding the property market. We would like to commend you all for your fast and professional services!

Jamia · 27 August 2018

5/5

Google

Kate provided first class service, very generous and hard working individual 👏 …

Sabz · 30 September 2023

Agent replied · 25 August 2024

Thank you Sabz for this glowing 5* review we pride ourselves on our excellent customer service skills and are happy to hear that this was reflected by your experience with us. Thank you again, kind regards, Alice (Marketing Assistant).

5/5

Google

Very very warm welcome by Louise showed me around and took my opinion logically.

Rukshana · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave Oakwood Estates your feedback, it is greatly appreciated. Kind Regards, Alice (Marketing Assistant).

5/5

Google

Had a very pleasant viewing experience with Kate. She was very courteous and professional.

Bintish · 26 August 2023

Agent replied · 25 August 2024

Thank you Bintish, for tour 5* review, we are so happy to hear of your positive experience with Oakwood Estates and look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant).

5/5

Google

He was very polite and explained everything with patience, in detail and very well.

Ali · 26 August 2023

Agent replied · 25 August 2024

Dear Ali, we are glad your experience at Oakwood Estates went well. We wish you all the best in your property search. Katie - Marketing Assistant

5/5

Google

Had a house viewing with Louise from Oakwood Estates. Great agent and very helpful!

Mukesh · 26 August 2023

Agent replied · 25 August 2024

Thank you Mukesh for taking the time to leave both Oakwood Estates and Louise some feedback. Kind Regards, Alice (Marketing Assistant)

5/5

Google

Was a pleasant guide to the property all questions answered pleased 👌 …

SAM · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave a 5* review. Kind Regards, Alice (Marketing Assistant).

5/5

Google

Superb, streamers service. Never realised the simplicity and everything managed for me.

Jane · 26 August 2023

Agent replied · 25 August 2024

Thank you for your review Jane, we are so happy to hear of your positive experience with Oakwood Estates and look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant).

5/5

Google

Best Staff! Excellent Customer Care

Abdul · 28 January 2024

Agent replied · 25 August 2024

Thank you so much for your review we do appreciate you taking the time to leave it for us ! Kind regards Elle Godfrey

5/5

Google

All sound,very good and polite adviser,nice house,will contact again tomorrow!

Andris · 30 September 2023

Agent replied · 25 August 2024

Andris, We're glad to hear that you had a positive experience with our polite and helpful advisor and liked the house. Feel free to reach out again tomorrow for any further assistance or information. All the best. Katie - Marketing Assistant

5/5

Google

Emily arrived on time, polite, friendly and knowledgeable about the property.

Juliet · 26 August 2023

Agent replied · 25 August 2024

Dear Ms. Safta Thank you for your review you left for Oakwood Estates. I am so pleased that your experience you received from Emily Friend was a good one and that she was polite, friendly and knowledgeable about the property. I am sure she will be pleased to receive such a positive feedback. Yours sincerely Claire Davies Marketing Assistant

5/5

Google

Very polite and kind and professional

Alphy · 9 December 2023

Agent replied · 8 December 2024

Thank you for taking the time to leave Oakwood Estates a 5* review. Kind Regards, Alice (Marketing Assistant).

5/5

Google

Very nice letting negotiator Raaj Very polite and understandable too

Bavisha · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave Oakwood Estates a 5* review. Kind Regards, Alice (Marketing Assistant).

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakwood Estates's Google reviews

Questions about Oakwood Estates West Drayton

Has Oakwood Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Oakwood Estates, West Drayton won Trusted Agent; Oakwood Estates, Iver won Platinum; Oakwood Estates, Maidenhead won Trusted Agent; Oakwood Estates, Datchet won Trusted Agent.

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