Trusted Agent profile · West Drayton
Verified
★★★★★
1,273 reviews across 4 platforms
Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Part of Cameron Estate Agents, see every office.
Cameron Estate Agents's office in West Drayton, at Cameron House, is rated 4.7 out of 5 across 1,273 reviews on four platforms, including 1,091 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Cameron Estate Agents won in 2026.
1,091
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
178
Reviews on Trustpilot
Business-wide
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Welcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017, a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
5/5
GoogleMy partner sold their house via this estate agent. Having been with two estate agents who consider themselves market leaders in West Drayton, Camerons was the agent we found that finally had an actual strategy to be able to sell the house …
5/5
GoogleHaving bought through Cameron, I felt they kept me updated with everything that was going on. There was no hassle arranging viewings, and they helped me all the way through …
5/5
GoogleI worked with Nicola recently to renew our rental contract for another year. She was very helpful and we completed the procedures quickly without any problems. Thanks a lot!
Thank you for the review Mehtap. Ketan Tailor MARLA Lettings Director
5/5
GoogleA very efficient and smooth process. Thankful for Nicola and Ketan in their help to find us a place. It is a really professional environment and I can tell the workers care about doing what they do well.
Hello Chichi, We do our very best and understand moving to a new area can be pretty daunting, it is lovely to see that you have settled and it is always a delight seeing you. … More
5/5
GoogleMathew was very helpful and professional while arranging the property viewing, showing me around, and thoroughly answering all my questions. He made the process smooth and easy.
5/5
GoogleOne of the most genuine and best letting agency I come across in UK-London. Specifically, agent Mr.Keetan was very helpful, reachable and so prompt for all our request and communications. Had a wonderful experience with him throughout my tenancy journey. Highly recommend for any one who is looking for lettings.
Hi Yubo, your words are too kind. It was a pleasure to help you. Regards … More
5/5
GoogleKirsty was informative, helpful and professional. She went above and beyond to make sure we understood the process of change in tenants. It made for a very smooth changeover. We were very grateful .
Hi Gary, it was great to see your review and has been a while since we last met. … More
5/5
GoogleMatthew has been excellent to work with. He showed me several properties that matched my budget and requirements, and he has continued to follow up with suitable options without any pressure. His recommendations have been consistently …
5/5
GoogleI’d like to leave a great review for Kirsty Padda and Cameron. Throughout my tenancy, Kirsty has been incredibly supportive, professional, and …
5/5
GoogleGreat service Cameron letting agent in west Drayton a very big thanks to Nicola tadman Amazing staff very helpful they help me a lot for all the process to move in a new house and the property is very well maintained n beautiful highly recommend their service thanks alot
Hi Alida, so pleased you are enjoying your property. Nicola always go above and beyond to help. … More
5/5
GoogleGood experience with our letting agent, Ketan. They always answer phone calls and respond to questions directly, which makes communication very easy. Ketan's responses are timely and they are consistently helpful whenever assistance is needed. Overall, a reliable and supportive service.
It has been a delight in helping you and your partner. Thank you for your glowing 5 star review. … More
5/5
GoogleGreat service, special shout out to Maya, who was there with us at every step. We found a rental house in Hayes through Cameron. From viewing to finalizing the tenacy agreement, collecting keys, and moving in, they have been of great …
Maya understands the stress that comes with moving and always tries to make the process go smoothly to put tenants at ease. … More
5/5
GoogleMatthew was very helpful and efficient organising two visits in one day.
5/5
GoogleI recently rented a property through Cameron Estate West Drayton and had a very positive experience working with Ketan from the lettings team. From the first viewing to completing the rental process, he was extremely professional, helpful, …
Dear Zeshan, It was a pleasure helping you and your wonderful family in to your new home. … More
5/5
GoogleI want to say thank you to Nicola from Cameron for helping me through the whole rental process. She made everything super easy and always quick to respond. Highly recommend!
5/5
GoogleThe process of viewing a property all the way till signing the contract and moving in has been a very smooth and easy process. Ketan was very kind and was very straightforward with everything. Very quick responses and very clear, made the entire thing go by very quick.
5/5
GoogleWe had the absolute pleasure of working with Nicola as our agent, and we could not be more grateful. From start to finish, she kept communication clear, timely and consistent, always keeping us informed with regular updates. Nicola made …
4/5
GoogleRented a property managed by Cameron from 2022-2023. The agents are approachable and quick to attend to any repairs or queries and concerns. They try their best to attend to all matters within a reasonable amount of time and their properties are of a very decent standard. Gabi from property maintenance team is very attentive and professional in the manner in which she attends to your requests. The only thing I can advice anybody renting in UK (not particularly with Cameron) to do is to record every little damage/chip/missing piece/screw etc they see when they move into a property and BEFORE signing the check-in report and either mention on the check-in report or email it to the agents and inventory company. SRP inventories who did the check-in and check-out for Cameron did a very shoddy job and marked items which were not missing as "missing" they also mentioned certain chips on the wall which were there when we moved in. However, as I had not made a detailed account of what damages were there Cameron charged us for them and I could not dispute it. It is not the agents fault its the inconsistency between the check-in and check-out reports done by the inventory company. So the only advice I could give anyone wanting to rent in UK is to document in writing and take pictures of every little chip/crack you see on the walls, on the furniture etc, or else you could be charged for something a previous tenant did when you move out, if the inventory company didn't mention it in the check-in report but they mention it in the check-out report. There were some items which were not missing but mentioned as missing in our check-out report since SRP inventories didn't bother to open up drawers etc. Cameron was kind enough to revisit the property and check it themselves upon my request but not all agents would attend to such a request. So be mindful of this
5/5
GoogleMatthew was very friendly and attentive during our visits to several properties. I believe he will be a good ally in our search for a home.
5/5
GoogleKirsty Padda from the Property Management team provided exceptional support in arranging the replacement of a faulty washing machine. She coordinated with the tenant to understand the issue, sought my approval to appoint an engineer, and …
Dear Harjit, Thank you for your review for Kirsty, … More
5/5
GoogleI had a fantastic experience with Cameron.They are incredibly professional and made the whole process seamless. A special thanks Mr Ketan Tailor- Director who handled my deal from start to finish. He was very friendly, straight …
Dear Vidya, Thank you for your kind words and review, it has been a pleasure assisting you. … More
5/5
GoogleCameron Estate Agents have been letting out my property for more than 10years. I've had a very positive experience from the beginning of our relationship they were professional, organised, and easy to communicate for mutual benefits. …
Hi Upendra, How time flies and thank you for your loyalty over the Years. … More
1/5
TrustpilotI incurred a financial loss of £2200
I incurred a financial loss of £2200 due to the actions of Aston McSharry, an employee of Cameron Estate Agency. When the sale was agreed upon, Aston McSharry failed to provide crucial information regarding the tenant residing in the property. Specifically, I was informed that the tenant was a private tenant who would vacate the property once the sale was finalized. However, it was later revealed that the tenant was, in fact, a council tenant. My solicitor completed the searches and inquiry process within three months, and we were prepared to close the sale. At this point, Cameron Estate Agency informed us that the tenant refused to vacate the property, necessitating an eviction order from the court. Despite waiting for ten months, no resolution was forthcoming, and my solicitor ultimately closed my file, resulting in a fee of £2200. This situation could have been entirely avoided had Aston McSharry provided accurate information regarding the tenant's status from the outset. Had I been aware that the tenant was a council tenant, I would not have proceeded with the sale, thereby saving myself the £2200 that I have now lost.
Thank you for your feedback, Sanj. We are sorry to hear about the frustration and financial loss you have experienced during the property purchase process. At Cameron Estate Agents, we take all concerns seriously and strive to provide transparency and professionalism at every step of the buying process. We would like to address your concerns directly. After reviewing the file in detail, we cannot see any evidence that Aston McSharry misled you in any way and believe there may have been a misunderstanding regarding the tenant's status. The tenant in the property was a private tenant, placed there by another local letting agent. While we understood that the tenant would vacate the property upon expiration of their notice, the fact that they chose not to leave was unfortunately out of our control. As you were aware, the tenant stated that they would vacate once the notice period ended, but despite this, they refused to do so. The property owner, through their letting agent, followed the correct legal procedure to initiate the eviction process. However, we understand that you were unable to continue waiting for the process to be completed. This situation, unfortunately, caused considerable delays for you, the property owner, and ourselves, leading to significant financial losses on all sides. We recognise that this has been a frustrating experience for you, and we genuinely regret the inconvenience this caused. As a gesture of goodwill, we would be more than happy to discuss the matter further and explore any way we can assist you in the future. Although the actions of a tenant are beyond anyone’s control, Cameron are committed to improving and reviewing our internal processes. Thank you for your feedback, and once again, we apologise for the inconvenience this situation has caused. Please don’t hesitate to contact us directly if you would like to discuss this further. Clive Edwards Sales Director MNAEA
5/5
TrustpilotKeaton
I've had the pleasure of working with Keaton for several years now, and I couldn't be more impressed with their professionalism, dedication, and expertise. From finding reliable tenants to handling property maintenance issues promptly, they've consistently gone above and beyond to ensure a smooth and hassle-free experience. Their communication is exceptional, always keeping me informed and providing valuable insights to maximize the return on my investment. I wholeheartedly recommend Keaton to any landlord looking for top-notch service and peace of mind.
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Yes. In The Trusted Agent 2026 awards: Cameron Estate Agents, West Drayton won Platinum; Cameron Estate Agents, Uxbridge won Platinum.
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