Trusted Agent profile · West Drayton
Verified
★★★★★
1,273 reviews across 4 platforms
Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Part of Cameron Estate Agents, see every office.
Cameron Estate Agents's office in West Drayton, at Cameron House, is rated 4.7 out of 5 across 1,273 reviews on four platforms, including 1,091 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Cameron Estate Agents won in 2026.
1,091
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
178
Reviews on Trustpilot
Business-wide
Send Cameron Estate Agents West Drayton a message.
Welcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017, a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
5/5
GoogleCameron's Property Manager Gabriella was very proactive in resolving a dispute with a challenging Tenant, to a satisfactory conclusion ! Highly recommend and will use again.
Gabriela showed her experience when dealing with this challenging case and was really pleased with the outcome. I would like to thank you for your review. … More
5/5
GoogleI’ve had a great experience renting with Cameron Estate Agents. Highly recommend James, who ensured everything that needed to be attended to at the apartment was done promptly and to our satisfaction. He certainly made our year in the apartment go by smoothly and without any trouble!
5/5
GoogleExperience with Cameron has been excellent , since the time I saw advertisement of the property to let till the time I got possession. Special thanks to Ketan who has been very kind and polite. Look forward to the same in months and years to come. Cheers
I really appreciate your review Nishant. Ketan Tailor MARLA Lettings Director
5/5
GoogleExcellent service through the process. Nicola was very helpful and professional. Communication was clear and everything was handled efficiently. Thank you very much for your help.
5/5
GoogleThanks Nicola and Cameron team for helping me to find and finally move to the property I wanted. I was looking for the flat to rent particularly in this house in High Wycombe, fortunately, Cameron had one available. And then all the process …
5/5
GoogleI would like to take this opportunity to express my sincere thanks to the Cameron team, especially Ketan, Janet, and James, with whom I have been in contact since moving into Lexington House. They have consistently demonstrated …
1/5
Googlethey are about there money, disgraceful estate agent, while in the property alot of work I asked them todo and never got done. Property got put up for 30 day auction but was only told with 25 days left, could have bought property myself, was only told it was being sold when they called and said they had some viewings which is disgusting behaviour from an estate agent, on the viewing spoke to agent and asked how will property be sold and was stated sold as seen so can give Property back as is and not to worry about inventory check. I vacated the property got company to clean, but obviously wear and tear from some living in a property, expecting my deposit back it full they have picked many tings which the property already had when I received it, example dirty old curtains which was in the original inventory check. The day of returning keys,said I needed to be out of Property by 12 which I was and inventory check would happen same time, took time off work to be there waited over 30 mins for no one to attend called James who was rude and dismissive, asked to drop keys to office i told him someone should be here and I don't have the time, he said 'I don't want to have to charge you an extra day' For them not attending when they originally said. if you can stay away from Camerons by all costs, I just wish I could give less than 1 star. wrote a previous review which somehome has vanished.
Dear Mst Bigga, Thank you for taking the time to leave your review. I am very sorry to hear that you feel this way about your experience with us. Cameron always strives to provide the best service possible, and I take concerns like yours seriously. I understand that you raised concerns about the requested work on the property. Please be assured that any issues brought to our attention were resolved promptly. However, there was one outstanding matter that Cameron followed up on multiple times without receiving a response from you. I regret any inconvenience this may have caused but want to assure you that Cameron was proactive in trying to resolve all maintenance concerns. Regarding the notice period, I would like to clarify that you were given two months' notice in full compliance with the required regulations. This timeline is standard practice and is intended to give tenants ample time to make necessary arrangements. Regarding the inventory check and deposit deductions proposal, the property was vacated with wear and tear beyond reasonable expectations. While it is acknowledged that some items were part of the original inventory, the property was assessed based on its condition at the time of your departure. Additionally, the cleanliness of the property at checkout fell short of the expected standard throughout all areas. If you believe any deductions were unfair, we remain open to negotiating the proposal made. However, should Cameron be unable to reach a mutual agreement, either party may escalate this matter further through the proper channels, such as the deposit protection scheme, to ensure an impartial resolution. I also apologise for any confusion or inconvenience caused on the day of your key handover. I would like to clarify that the checkout was always scheduled for 2:00 PM, not 12:00 PM, as mentioned in your review. Cameron has no power to remove any reviews from Google. Your duplicate review is visible under a different but similar profile on the review platform, and we would kindly request that you remove the duplicate review you have submitted. This helps to ensure clarity and fairness on the platform and avoids Google deeming your reviews to be an abuse of their rules. I hope this clarifies the situation and demonstrates our commitment to addressing your concerns. If you would like to discuss this further, please do not hesitate to contact me directly. Karolina Buczynska Director of Property Management & Compliance
5/5
GoogleThe process of selling our house with estate agency Cameron in West Drayton went very smooth because of Ahmad Sakhi and his dedicated team who managed to find buyers for our house in very short time for the asking price. They were …
5/5
GoogleI had a fantastic experience working with Kirsty at Cameron Estate Agency. From start to finish, she was professional, knowledgeable, and genuinely committed to helping me find the right property. …
Many thanks Lukasz, best wishes from all at Cameron.
5/5
GoogleI had an outstanding experience working with Nicola as my letting agent. From the very beginning, she was professional, responsive, and incredibly helpful. Nicola made the entire process smooth and stress-free, always keeping me informed …
5/5
GoogleI've had a truly wonderful experience with the Cameron Agency over the past year, from my initial viewing all the way through to moving in. Nicola Tadman has been my main point of contact, and I couldn’t have asked for better support. She’s …
5/5
GoogleThanks Matthew for your support.
5/5
GoogleI had a fantastic experience working with Ketan from Cameron. From start to finish, he was incredibly helpful, professional, and went above and beyond to ensure the rental process was seamless. He communicated clearly and handled everything …
Hi Roba, It was a pleasure assisting you. … More
5/5
GoogleHarry Carter is an asset to this company, he is a fantastic agent! We had a really disappointing experience with the lettings team when we were renting, but Harry totally turned things around by making our buying process smooth …
5/5
GoogleKirsty is very professional and great customer service. Follows through requests and makes sure the job is done quickly and correctly etc.
Thank you Briana for your 5 star review, Kirsty was most pleased. Ketan Tailor MARLA Lettings Director
5/5
GoogleI recently had the pleasure of working with Ketan Tailor from Cameron Estate Agents, and I must say, the experience was outstanding. The renting process was smooth and stress-free. From the beginning, Ketan was highly responsive, always …
Thank you Abdullah for your review and kind words. Ketan Tailor MARLA … More
5/5
GoogleI rented my property through Cameron Estate Agents and had an excellent experience. Ketan was very helpful and professional throughout the process, answering all queries promptly and providing great advice on anything I wanted to know. The …
Thank you Farzana, I am pleased it all worked out in a timely manner. Regards … More
1/5
GoogleMy experience with Cameron Real Estate Agency has been nothing short of exasperating. For over three weeks, our designated parking slot has been consistently occupied by someone else. Despite our numerous attempts to seek assistance, the …
Dear Wiz KaM, I can understand your frustration regarding the parking issues you are facing on the development. Your property manager is and has been trying to resolve this issue by speaking with the owner, the block management and parking … More
5/5
GoogleMaya was wonderful and super professional regarding our property research. She is an experienced agent and answered patiently all our questions. She quickly arranged online viewing for the property that matched our criteria and she was …
Hi Selen, Maya was thrilled to see your review, thank you … More
5/5
GoogleOur recent experience with Maya was nothing short of exceptional. The whole process from property viewing to the check-in was very smooth and professionally handled. Maya was there at each step to guide and answer queries and often went out …
5/5
TrustpilotKirsty Padda
I’ve always found Kirsty to be pro active with her responses and actions all issues at the earliest convenience. Her professional attitude and behaviour is a credit to not only herself but also Camerons as a company. I have always felt that Kirsty has gone above and beyond with the communications I have had with her. Thank you for making everything so easy for us.
5/5
GoogleMatthew has been very helpful and made the whole experience was very positive.
5/5
GoogleI recently had an enquiry with Cameron's and was helped out by James who was very efficient. Communication was prompt and James went out of his way to accommodate and handle the issue. Thank you. I would have no hesitation recommending Cameron West Drayton EA
5/5
GoogleNicola has been very helpful, arranging a property viewing on short notice and quickly following up with the necessary paperwork once we have chosen to proceed. She was available to support with any questions we had, both before and after the move-in date.
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Yes. In The Trusted Agent 2026 awards: Cameron Estate Agents, West Drayton won Platinum; Cameron Estate Agents, Uxbridge won Platinum.
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