Trusted Agent profile · West Byfleet, Surrey

Seymours West Byfleet reviews

★★★★★ Excellent

324 reviews across 1 platform

West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG

Part of Seymours, see every office.

Seymours's office in West Byfleet, Surrey, at West Lodge, is rated 4.8 out of 5 across 324 reviews on 1 platform, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.

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4.8 / 5

324

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Byfleet office, from every platform, shown as written. First names only.

5/5

Google

Recently completed on a house purchase via Seymours and the service I received from Massimo, Dan and Claire was excellent throughout and they dealt with all my (numerous!) queries in a timely manner. Overall it was a smooth buying experience and the quote I got from the in house mortgage broker was competitive compared to the independent one I received from L&C. Would highly recommend Seymours to any prospective buyers. Mark Skinner

Py9mds · 30 July 2016

Agent replied

Thank you for taking the time to leave such a positive review. It is great to hear of your recent success with us, especially your feedback for Massimo, Dan and Claire. We are delighted by the success of your purchase and look forward to helping with all of your future property needs.

5/5

Google

Michael and the team (Lucy and Vince) were wonderful in helping us find our next home. Super accommodating on viewings, booked them in clusters to ensure we were maximising our time. They were approachable, straight-talking, professional, friendly and fair. Their advice when we put an offer in was also great. Would recommend.

Emma · 1 November 2022

Agent replied · 29 July 2023

Hi Emma, thank you for taking the time to write this review, it is greatly appreciated, we are glad to be of service and wish you all the best with the progression of your purchase.

5/5

Google

Many thanks to the team at Seymours Estate Agents in West Byfleet for the care and attention they gave us when selling our house in New Haw. The team took the time to really get to know our property, were always courteous when we had questions and upbeat when we had the occasional disappointment. A special thanks to Katie Fox who's knowledge, determination and customer service was superb.

Beverly · 29 July 2019

Agent replied

Hi Beverly, thank you for such a great review. We're glad you felt that care and attention we put into selling properties. We'll be sure to pass on the praise to the team, Katie in particular. If you ever need anything further from us, please don't hesitate to pop into the office.

5/5

Google

What can I say - during what my solicitors has described as "the longest offer to exchange of her career so far" Anna and the team at Seymours have been professional, honest, helpful, supportive and encouraging - to the point that they even helped our buyer with some of her issues as she was struggling to comprehend the process. I cannot recommend the service they provide highly enough.

Sharon · 29 July 2019

Agent replied

Hi Sharon, thank you so much for such a positive review. We'll be sure to pass the praise onto Anna and the team. Please don't hesitate to contact us if you require our services again in the future.

5/5

Google

Amazing power team! I can't thank them enough for the professional yet friendly and efficient service they have provided from start to finish, handling both my sale and purchase. Special thanks to Kirsty, who delivered a smooth after sales experience and went above and beyond to support.

Michelle · 31 March 2023

Agent replied · 29 July 2023

Thank you so much for the lovely 5* review. Congratulations on both your sale and purchase! We wish you lots of happiness in your new home

5/5

Google

We used Seymours to sell our house in the UK while living in the USA and would definitely recommend them. The communication was great, they created urgency on the buyers side through weekly and then daily touch points. Kirsty Haydon was our point of contact and she was the best!

Christel · 1 November 2022

Agent replied · 29 July 2023

Thank you so much for the 5* recommendation! we really do appreciate you taking the time to do this, so good to hear from yet another happy client! we aim to please :) congratulations on the sale of your house x

5/5

Google

Kirsty was amazing! I was on the purchase side rather than them acting for me on a sale but despite this it felt like she worked with my wife and I to get the deal done! Would highly recommend their services to any one.

Will · 30 April 2023

Agent replied · 29 July 2023

Thank you for the 5* review ! every client is important to us, vendors and buyers and we are happy to be of service, congratulations on your purchase and wishing you all the best in your new home

5/5

Google

Kirsty has been a pleasure to work with and went way beyond what was needed to help ensure our deal went through. All in all a great experience and would wholeheartedly recommend Kirsty and the Seymours team.

D · 31 October 2023

Agent replied · 30 December 2023

Thank you for the 5* review and for the recommendation, we wish you all the happiness in your new home

4/5

Google

Our account manager Clarissa Crowther managed our house purchase very well, with excellent and prompt communication. We agreed the sale pre-lockdown, and moved 4 months later after the Covid crisis. During this time Clarissa was able to smooth out all the issues we faced, including some difficult people in the chain. We were very grateful to have her on our side throughout

Gary · 13 August 2020

Agent replied

Hi Gary, thank you for such a wonderful review. We'll be sure to pass on the praise to Clarissa and we're glad you're happy with the service.

5/5

Google

Seymour’s were great to deal with during the purchase of our home and Kirsty dealt very well with all pre and post sale queries. A good experience all round!

S · 20 December 2025

Agent replied · 29 July 2023

Thank you for the 5* review, happy to be of service, wishing you happiness in your new home

5/5

Google

The process of buying/selling houses is never pleasant, and our very short chain became unexpectedly complicated, time-pressured and challenging. It is absolutely the case that this transaction - for us, our buyers and our sellers - would not have happened but for Kirsty's dogged determination, experience, and cheery disposition. Thanks again Kirsty!

Henrik · 20 April 2025

Agent replied · 20 March 2026

Thank you so much for taking the time to leave us a 5 star review, we are delighted you found Kirsty to be so great! Buying and selling can be a daunting time but we like to look after you each step of the way. Wishing you all the best, from all the team here at Seymours West Byfleet.

5/5

Google

This was my 3d purchase through Seymour’s west byfleet and as always their service it’s top notch can’t recommend them enough.

Rori · 20 February 2026

Agent replied · 20 March 2026

Thank you for your review Rori. We are over the moon that we were able to help you through this process again. We wish you the best of luck in your new home. Thank you!

5/5

Google

Our viewing of the property was conducted by Louis and he was very professional, polite and courteous - thank you

Rory · 20 February 2026

Agent replied · 20 March 2026

Thank you for your 5* review. We are pleased you had a great experience with Louis. All the best.

5/5

Google

Michael Torchio is one of the best estate agents I have dealt with. I haven't yet found a property to buy but he has kept me up to date with all the best options in the area and explained the process thoroughly to me. Couldn't recommend more.

Beth · 2 October 2022

Agent replied · 29 July 2023

Thank you for your 5* review, we are pleased to read that Michael is providing a 5* service and we wish you success with your search

5/5

Google

We exchanged today and I wanted to express how brilliant Kirsty was in helping this happen! She was constantly on the ball and guided us through the whole process whilst being super personable and friendly.

Molly · 1 October 2023

Agent replied · 30 December 2023

Congratulations on your exchange and thank you for the 5* review - wishing you a wonderful future in your new home

5/5

Google

We recently purchased a house through Seymours and found the process very smooth. They were proactive in the pre-purchase stage and then once we'd had an offer agreed, Kirsty was great at keeping us in the loop and progressing the sale forward.

K · 1 March 2023

Agent replied · 29 July 2023

Thank you for the 5 * review, and congratulations on your purchase, wishing you a wonderful future in your new home

5/5

Google

Excellent service from Kirsty, Matt, Lucy and all at Seymours, West Byfleet. They sold my house within a week, after the sale had fallen through with another agent. They took all the stress out of the whole process. Many thanks to all at Seymours.

Andrew · 20 June 2025

Agent replied · 20 March 2026

Thank you for your 5 star review, it was an absolute pleasure doing business with you! From all the team here at Seymours West Byfleet.

5/5

Google

We have spent over a year searching for the right house. Seymours West Byfleet have been outstanding. Alex Rumsey knew exactly what our requirements were and only presented properties that met our specific criteria. Alex was always very friendly, approachable, happy to answer questions and went above and beyond our expectations. Superb service from Alex!!. Highly recommend Seymours West Byfleet.

Cricket · 10 February 2020

Agent replied

Hi there, thank you so much for such a great review. We're so pleased to hear you've had such a positive experience with us. We'll be sure to pass the praise onto Alex. Please don't hesitate to contact us if you require our services again in the future.

5/5

Google

The whole team at Seymours were brilliant in helping me buy my first home! They responded quickly to to any requests and questions I had. Big thank you to Kirsty who was always keeping me updated along the process and was really supportive.

Bob · 31 December 2022

Agent replied · 29 July 2023

Thank you for your 5* review, as always, we appreciate you taking the time to write a review and wish you all the best in your FIRST HOME !! Congratulations !

5/5

Google

Definite 5 stars - it took longer than we expected to sell our house (using other agents) - Seymours, West Byfleet are professional and persisted with different marketing, and good viewings (thanks Rahim!). The after service with Anna is also worth a mention - diligent and thorough to ensure the solicitors and chain crack on. Thank you!

Sativa · 3 May 2020

Agent replied

Hi there, thank you for such a brilliant review. We're thrilled with your feedback, particularly as we pride ourselves on our service during and after the sale is agreed!

5/5

Google

Thank you Kirsty for going above and beyond with our sale. The whole process dragged on due to protracted dealings with the buyer and their solicitors. She kept everything moving forward, whilst keeping us updated at every point. Would highly recommend both Kirsty and Seymour's.

Andy · 29 July 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5* review and for the recommendation, we aim to please :)

5/5

Google

To be honest, I don't know how they do it . Kirsty has been fabulous in dealing with incompetent lawyers and moody vendors (me) . Held the chain together in a calm and professional manner. Excellent work.

Stuart · 30 April 2023

Agent replied · 29 July 2023

Thank you so much for the 5* review and congratulations on the sale of your property! we wish you all the very best in the future

5/5

Google

I recently sold a house through Seymours West Byfleet. Although the market was not great through Summer '23, Seymours worked well to price the property, get the viewings, and sell it. Once sold the exchange/completion process took a while because of Buyer constraints and poor conveying choice, but through this period Seymours (Kirsty) did a great job in managing the process, validating the information and chasing/accelerating it as much as possible

Ian · 20 March 2024

Agent replied · 21 March 2024

Thank you for taking the time to provide us with a 5* review, we were delighted to be of service to you and thank you for choosing Seymours

5/5

Google

The team at Seymour's have managed the sale of our property brilliantly. Kirsty has been a star, keeping us on track and helping out with local trades needed to do some work to get sale completed. Would highly recommend

Dave · 30 January 2023

Agent replied · 29 July 2023

Thank you for the 5* review, we aim to please and it is always nice to receive such positive feedback, thank you for your recommendation and we wish you all the best in your new home

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Questions about Seymours West Byfleet

How many reviews does Seymours West Byfleet have?

Seymours's West Byfleet office has 324 reviews across 1 platform: 324 on Google.

What is Seymours West Byfleet's rating?

Seymours West Byfleet is rated 4.8 out of 5 across all 324 reviews, and 4.8 out of 5 on Google from 324 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, West Byfleet won Gold; Seymours, Mole Valley won Platinum; Seymours, Blackwater won Platinum; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.

Where is Seymours's West Byfleet office?

Seymours West Byfleet, West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG.

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