Trusted Agent profile · West Byfleet, Surrey

Seymours West Byfleet reviews

★★★★★ Excellent

324 reviews across 1 platform

West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG

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Seymours's office in West Byfleet, Surrey, at West Lodge, is rated 4.8 out of 5 across 324 reviews on 1 platform, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.

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4.8 / 5

324

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Byfleet office, from every platform, shown as written. First names only.

5/5

Google

Brilliant from start to finish. Everyone was very friendly and always willing to help. The guys dealing with my sale did a stellar job, before during and after the property was sold including chasing solicitors and keeping me up to date at all times. Brilliant job thank you all.

Peter · 20 February 2026

Agent replied · 20 March 2026

We are thrilled you have had such positive experience with the team. Thank you so much for taking the time to leave us a 5* review and we all wish you all the best.

5/5

Google

We have had a wonderful experience over the last few months looking for a property with Seymour's , We have had Lucy and Louis both helping us find a property and both agents have been so professional , honest and reliable throughout . We would definatley use Seymour's again in the future if needed 😊 …

Emily · 20 December 2025

Agent replied · 20 March 2026

Thank you for your 5* review. Lucy and Louis will be thrilled and we are very happy you had an easy experience. All the best.

5/5

Google

We didn’t end up renting through Seymours however shout out to Maddy. She was so attentive and thoroughly helpful throughout our search. Thank you darling!

Anfisa · 22 April 2026

5/5

Google

We had a very challenging situation with our house purchase and chain, and Seymours was absolutely fantastic at getting the situation resolved and the purchase completed. We were kept updated regularly throughout every step of the process and nothing was too much trouble. The service from the team was professional, personal and 5 star. In particular, our contact, Kirsty, was brilliant. We would definitely use Seymours in future.

Tess · 20 August 2025

Agent replied · 20 March 2026

We are delighted you have had such positive experience with us here in West Byfleet, the team works very hard to ensure we go above and beyond and, we agree, Kirsty is a amazing at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!

5/5

Google

Being a first time buyer, Seymours really made the process very easy. I always had someone to call and the team, especially Kirsty, really helped. Would definitely recommend to anyone. Thanks, big help!

Louie · 20 March 2025

Agent replied · 21 June 2024

Thank you for your 5* review!

5/5

Google

Wonderful service. I’d had a not so good experience with an estate agent before buying my first home with Seymours but they made the whole process so much easier and they were very accommodating when it came to viewings. Kirsty helped with chasing things along and Matt was a pleasure to work with too. Thanks all!

Ellie · 20 March 2024

Agent replied · 21 March 2024

Thank you so much for the 5* REVIEW, we were happy to be of assistance and wish you all the best in your new home

5/5

Google

An absolute dream team at Seymours WB. Kirsty was the cherry on top of a smooth process and kept us informed and up to date along the way. Always looking on the positive side and being supportive through what can be a stressful process is just what is needed. Thank you very much! E and E

E · 20 March 2024

Agent replied · 21 March 2024

Thank you for your lovely comments and for the 5* review, we were happy to support you through the process and wish you a wonderful future in your new home

5/5

Google

I will struggle to say how great Seymour’s were with the sale of my flat. Firstly we all need a Kirsty in our lives to organise everything. Life would be a lot smoother with her calm, friendly, professional manner and her ability to corral all the different parties involved in selling my flat was amazing. The sales team were also wonderful. They got the flat valued accurately, understood what I was looking to achieve and had it on the market very quickly. Only took three weeks to have an accepted offer on it and that included the Christmas and New Years Breaks. The whole team were kind and dealt with all my basic questions easily, in very clear English. This helped greatly in knowing what I was meant to be doing and at what time. All in all a very positive smooth experience and I would recommend them to anyone!!

Alicia · 20 March 2025

Agent replied · 21 June 2024

Thank you for your 5* review Alicia!

5/5

Google

Seymours team have been nothing short of excellent in helping us sell our property in Pyrford. Estate agents can have a poor reputation, and having dealt with a few in other areas in our search for our next house, I can see why. Not so Seymours. Vince, Kirsty and the entire team advised us accurately, were prompt to act and react and were also the loveliest people to deal with at every step of our sale. They ironed out any unexpected bumps and remained calm and professional throughout. We highly recommend Seymours to anyone and everyone who is buying and/or selling a property in their area, they are definitely the absolute best.

Steve · 20 March 2025

Agent replied · 25 October 2024

Thank you so much for taking the time to leave us such a lovely review, we really appreciate you taking the time especially during such a busy time for yourself. We are delighted you have found the team here to be professional, friendly and efficient in your moving process and we all wish you the very happiest going forwards.

5/5

Google

Absolutely first class experience and highly recommend Vince and his superb team at West Byfleet!..a very special Thank you to Kirsty Haydon who was very professional and informative at all times 5*

Lorraine · 20 March 2025

Agent replied · 25 October 2024

Good morning, thank you so much for such a lovely review. We here at Seymours are delighted you have had such a great experience and thank you for taking the time to leave us a 5 star review. Wishing you every success moving forwards.

5/5

Google

Kirsty, I just wanted to take a moment to express my sincere gratitude for all your help with the sale of my house. Your professionalism, dedication, and support throughout the process have been truly outstanding, and I couldn’t have asked for a better person to guide me through it. Your expertise and attention to detail made everything so much smoother, and I really appreciate the effort you put into making the sale a success. It has been a pleasure working with you, and I can’t thank you enough for all your hard work. Wishing you all the best, and I’ll certainly be recommending you to anyone in need of a top-notch estate agent!

Maximilian · 20 March 2025

Agent replied · 20 March 2026

We are delighted you have had such positive experience with Kirsty, she really is amazing at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best.

4/5

Google

Their valuation was pretty spot on. The agreed sale went nowhere for months due to buyers solictors & they werent really on top of that (hence loss of 1 star) , BUT when Rowan the new sales progressor arrived he was excellent and it got resolved promptly & his communication & attention was superb. An asset to the team

The · 20 October 2025

Agent replied · 20 March 2026

Thank you for your 4* review. Rowan will be thrilled and we are very happy you had an easy experience.

5/5

Google

An absolute dream team at Seymours WB. Kirsty was the cherry on top of a smooth process and kept us informed and up to date along the way. Always looking on the positive side and being supportive through what can be a stressful process is just what is needed. Thank you very much! E and E

Ellie · 23 January 2024

Agent replied · 21 June 2024

Thank you for your lovely comments and for the 5* review, we were happy to support you through the process and wish you a wonderful future in your new home

5/5

Google

We bought out first home with Seymour's. They made the whole process as easy as possible. They always handled things quickly and professionally. Special thanks to Kirsty who is a real gem and gone over and beyond to help us. We're very pleased over all with everybody's effort to help us through this.

Tímea · 20 March 2024

Agent replied · 30 December 2023

A massive congratulations are securing your first home, we were happy to be part of your journey and wish you a wonderful future, thank you for the 5* review !

5/5

Google

From start to finish - great communication. Special shout out to Kirsty Haydon who chased solicitors up and down to chain to ensure things were moving along. Thanks team!

Pritesh · 20 March 2025

Agent replied · 20 March 2026

We are delighted you have had such positive experience with us here in West Byfleet, the team works very hard to ensure we go above and beyond and, we agree, Kirsty is a brilliant at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!

1/5

Google

Unprofessional and careless Company! I’ve called them on a Thursday midday and made an appointment to view a house, which we really liked, 48 hours later on the next Saturday midday. There was no email to confirm the appointment, just different emails advertising other houses in their portfolio, which I found somewhat strange. But as I had made an appointment over the phone i didn’t thought too much about it. Wife spent the next 48h planning out and decorating our future house. On Saturday, the whole family (me , wife, 3 kids) drove 1h from central London to greater London and arrived very excited and on time, but no one to be seen. After a little wait I called their office. The person on the phone which didn’t showed any interest just told me “ Oh, this one has been sold”. They knew my email and mobile no - but no one contacted in any form to cancel the appointment or give me an update on the house. (As a side note - I was called back shortly after initial call on Thursday - to confirm my email as there was a typo, so they definitely knew my email and mobile no) Furthermore - I honestly don’t believe they did sell the house in between. I’m just baffled and disappointed.NegativeProfessionalism

Razvan · 22 June 2021

Agent replied · 21 June 2024

Dear Razvan, thank you for taking the time to leave us feedback. I’m very sorry to hear that you had a bad experience. We’re committed to trying to improve our service so if you can email me at james@seymours-wba.co.uk, I will be more than happy to look into this further and respond personally. Regards, James Rowsell

5/5

Google

We sold with West Byfleet Seymours Estate Agents and they went above and beyond with their excellent service. Estate agents get a bad rap but you could not fault their professionalism, compassion and understanding and the effort they put into our chain was exemplary. Not only did they manage a long and arduous chain, they helped us with our purchase through another agent, in another location! Having bought and sold numerous properties; this team have a great spirit. They work as a team and we can't thank them enough for their efforts and hard work and wouldn’t hesitate to recommend to purchase or sell a home. Sincere thanks to James, Anna, Alex and the rest of the team for making a difficult process bearable.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 22 June 2021

Agent replied · 21 June 2024

Ben, many thanks for taking the time to leave this glowing review and for your kind comments about the team, I know they were very much appreciated. We were only too glad to help with the sale of your property and if we are able to assist in the future, please do not hesitate to get in touch. Regards, James Rowsell, Seymours West Byfleet

5/5

Google

Seymours in West Byfleet were acting for my Sellers but kept me in the loop from the very beginning. When I initially viewed the property, they acted in a professional but "non-pushy" style in order to get my offer accepted. We had a somewhat tricky journey to completion as the chain was fairly large, but Jake made himself available or got back to me as soon as possible if I had any queries, worries or needed information. I highly recommend Jake and the Team at this branch. If you are buying or selling in this area, look no further!PositiveResponsiveness, Professionalism

Jackie · 22 June 2021

Agent replied · 21 June 2024

Dear Jackie, thank you so much for your review, it really is appreciated and means so much to us all here. If we can help at all in the future, please do not hesitate to let us know. Best regards, James Rowsell

5/5

Google

We have just exchanged on the purchase of our first house. Kirsty at Seymours was absolutely integral to this. Despite numerous issues and a long process Kirsty was unfailingly helpful and friendly and always kept driving the process forward. It was much appreciated during what was at times a stressful experience!

Daniel · 20 March 2024

Agent replied · 30 December 2023

Massive congratulations on the purchase of you first home !!! we were pleased to be part of the process and wish you a very happy future in your new home

5/5

Google

Everyone knows how difficult it can be to deal with people with different needs and expectations, Maxine not only went above and beyond to help me solve all the questions I had, but she also helped me know other aspects that I did not consider before she mentioned them like the energy efficiency of the property or the nearby facilities. I would highly recommend her and without any doubts she is a great professional :)

IvanBeet · 20 March 2025

Agent replied · 20 March 2026

We are delighted you have had such positive experience with Maxine, we agree she is a master at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!

5/5

Google

Excellent - sold our place twice as we didn’t have our onward purchase ready. Sales process excellent - Rowan from sale progression was brilliant and highly recommend given his input.

Rajiv · 22 May 2026

Agent replied · 22 August 2026

We are delighted you had such a brilliant experience with Rowan. Thank you for taking the time to leave us a 5* review. We all wish you all the best.

5/5

Google

We bought a house through Seymours in West Byfleet and the experience was fantastic. Jake went above and beyond to make sure the sale went through which was quite a challenge! He really took control of the whole chain and pushed the sale through when other agents fell short. The rest of the team were very helpful and efficient too. Would 100% sell our house through Jake should we ever feel it's time to move on!PositiveResponsiveness, Quality, Professionalism

Kate · 22 June 2021

Agent replied · 21 June 2024

Dear Kate, what a wonderful review, thank you! I will pass on to Jake and the team here as they mean so much to us all. Thank you again and would be delighted to help with a sale if you decide to sell in the future. Kind regards, James Rowsell

5/5

Google

We are buying a house through Seymours and our first contact was with Michael Torchio. He was really great from the first interaction, at the viewing he know all the details about the property, local area, transport links etc, also had very good stats on prices in the area and nearby towns and villages. Would highly recommend Michael, he is very efficient, knows his profession and very polite.

Christian · 2 October 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave a 5* review, we appreciate all feedback and every review is important to our business, we are pleased to read you were happy with the service provided and wish you all the best in your new home

5/5

Google

Louis showed my family and I around a property today. Not only was he incredibly friendly and welcoming but he was great with my 3 children. He had a good knowledge of the property and answered all of our questions.

Rachael · 20 February 2026

Agent replied · 20 March 2026

We are thrilled you have had such positive experience with Louis. Thank you so much for taking the time to leave us a 5* review and we all wish you all the best.

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Questions about Seymours West Byfleet

How many reviews does Seymours West Byfleet have?

Seymours's West Byfleet office has 324 reviews across 1 platform: 324 on Google.

What is Seymours West Byfleet's rating?

Seymours West Byfleet is rated 4.8 out of 5 across all 324 reviews, and 4.8 out of 5 on Google from 324 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, West Byfleet won Gold; Seymours, Mole Valley won Platinum; Seymours, Blackwater won Platinum; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.

Where is Seymours's West Byfleet office?

Seymours West Byfleet, West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG.

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