Seymours West Byfleet reviews

★★★★★ 5/5

Google

We purchased through Seymours WB and could not recommend them highly enough. Kirsty was amazing all the way through the process, very responsive, friendly and professional. Thank you so much!

Dean · 1 October 2023

★★★★★ 5/5

Google

Ben, is a great agent dedicated to his job & pays attention to detail.

N · 20 February 2026

★★★★★ 5/5

Google

Seymours West Byfleet have been absolutely incredible at helping us along with our move. From the initial viewings to the buying process we couldn't fault them. They are extremely professional, kind, approachable and have a genuine interest in finding you your dream house. Kirsty (our sale progressor) in particular was a brilliantly caring, friendly, efficient and patient person. The "hand holding" she provided through every step of the way made all the difference and for that we are ever so grateful to her!

Kim · 8 July 2023

★★★★★ 5/5

Google

The Seymours team at West Byfleet were brilliant. From Kirsty and Vince through to Luca, Jake and Lucy, first class engagement and helped us to get our new property, even though it wasn’t straight forward. We cannot thank them enough, brilliant!

Pete · 2 September 2022

★★★★★ 5/5

Google

Seymours were amazing estate agents! Photos were amazing, super quick to progress the sale and overall great service. Highly recommended to anyone in the New Haw/West Byfleet area.

Leanne · 1 October 2023

★★★★★ 5/5

Google

Kirsty was fantastic keeping us up to date throughout a challenging probate process. Thank you to her and the team for helping make our house purchase as smooth as possible.

Matthew · 15 July 2023

★★★★★ 5/5

Google

We dealt with Claire at Seymours when buying our house. Claire was really helpful and supportive with what was at times a difficult purchase. When the pressure was on, we felt supported. We are now proud owners of our beautiful home in Walton-on-Thames. Thank you so much for all your help Seymours and Claire!

Fran · 29 July 2019

★★★★★ 5/5

Google

I had an extremely positive experience with Seymours Estate Agents. After being massively let down by Gascoigne-Pees, Matt and Kirsty at West Byfleet branch provided a top service and got my sale through despite many hurdles in this unstable market. You bith are extremely talented and I am happy I decided to work with you. Kirsty a massive shout out for your expertise, diligence and mannerierism. I would highly recommend using this Seymours branch.

Georgiana · 1 October 2023

★★★★★ 5/5

Google

After no luck with our current agent, we received a door knock from Jake @ Seymours, seeing if he could help with our sale. We were still in contract with the current agent but loosely stayed in touch with Jake until the term ended, at that point he came to value our property and advised the previous agent had marketed our home too high. Jake worked with us and we agreed on a new plan and marketing strategy. We re-marketed our property with an open day which resulted in numerous offers, even over the asking price! We are delighted that Jake knocked on our door when he did and would not hesitate to recommend the Seymours team, great experience throughout.

Lauren · 31 March 2023

★★★★★ 5/5

Google

I would highly recommend Seymours Estate agents West Byfleet, especially Michael. He was very communicative, incredibly helpful and informative through the steps. We appreciated all the support. We would recommend to anyone!

Katie · 31 March 2023

★★★★★ 5/5

Google

The Seymours estate agents in West Byfleet have been fantastic in helping us purchase a property in Byfleet. Especially Alex, Jake and Fiona have been extremely professional in helping us complete the deal. They have kept us well informed through out the process and communicated well.

Jana · 16 June 2021

★★★★★ 5/5

Google

I am very satisfied with your service

Lianzeng · 13 March 2026

★★★★★ 1/5

Google

Habitual liars, underhand tactics and only looking out for number one. Think nothing of upsetting elderly sellers or applying undue pressure on them. Will then try underhand tactics if you sell with another company after calling them out on the above. Disgusting people and management. Edit: At no point on todays visit to the office, as per the response to this review, did I act in an aggressive manner. The staff were unsurprised by the allegations of underhand tactics being put to them. The guilty smirk of one of the office juniors and the arrogance of Matt who has previous for dishonesty and poor service, seeing the demise of his own agency, and the false denials of Vince who has a local reputation as being dishonest speak volumes in their deflection of this review.

Matt · 30 January 2023

★★★★★ 5/5

Google

Seymours West Byfleet are a fantastic estate agents to work with. Their staff are exceptionally friendly and professional and we knew that our house sale was in good hands. They are always happy to speak on the phone and Kirsty in particular bent over backwards to help with any and all queries. She went above and beyond to bring calm and ease to both us as sellers and our buyers. I would highly recommend using Seymours Estate Agents West Byfleet to buy and sell your property.

Willy · 30 January 2023

★★★★★ 5/5

Google

The whole buying and selling process was made as simple and as least stressful (as much as can be with buying and selling!) by the team at Seymours Estate Agents. A special call out to Kirsty, Sales Progresser, who was excellent at keeping all parties to the chain updated, chasing as needed and ever so helpful in helping to finalise and conclude last minute queries/questions. Excellent service from start to finish and would highly recommend.

Melissa · 29 June 2023

★★★★★ 5/5

Google

During a sometimes difficult process, we received full support and understanding from Kirsty and the team at Seymours, West Byfleet culminating in our move to a `once in a lifetime` opportunity to purchase our forever property.

Michael · 29 July 2022

★★★★★ 4/5

Google

Thankyou to the team for all your hard work in selling our house , we appreciated you listening to us and carrying out our instructions and a big thank you to Tonya for showing clients around with a smile and lots of information to offer , very professional !

Donna · 29 July 2019

★★★★★ 5/5

Google

We've had a great experience with Seymours and in particular Kirsty from the sales progression team. Would definitely work with them in the future.

Samantha · 15 July 2023

★★★★★ 5/5

Google

Very friendly helpful staff. Usual slow convacing procedure but this was helped along by Sammy Goldby (Sales progression team)

Mark · 20 October 2025

★★★★★ 1/5

Google

Avoid like the plague if you have a fairly low value house to be sold, when buying a house as a first time buyer, with a 50% deposit, I found their sales skills to be nothing short of dreadful. Especially if you view at weekends, but at other times too, you tend to get part time sales people who know absolutely nothing; I had one who was firstly very late, then secondly said "you have 5 minutes for this house as I'm running behind", and thirdly when I asked general questions about the house and area she actually said "I don't know, if you want to ask questions you can call the office"! I actually felt sorry for the poor person who was giving them probably £3000+ to sell their house!

Robert · 2 October 2022

★★★★★ 5/5

Google

Excellent dialogue with the office and flexibility when arranging visits. Very diplomatic in progressing sales.

Jonathan · 20 November 2025

★★★★★ 5/5

Google

We've just bought a house through Seymours West Byfleet and are very happy with their service. From first contacting them to go 'on the books' through to viewings, then making and agreeing an offer, they have been really great. There's a family feel to the branch and there is always someone there who will try to help. Special call out to Luca for the viewings and then Kirsty for helping us with every step from having our offer accepted to moving in day...and then afterwards too. Wouldn't hesitate to recommend them. Thanks everyone at WB branch - you've helped us find our perfect family home.

Helen · 29 July 2022

★★★★★ 5/5

Google

After a vile misadventure I took part in I had to sell my family home. In this day and age I’m astonished how superficially some people take commitment. I was to be divorced from someone I realised I didn’t know at all. With this sort of atmosphere you can imagine how difficult it would be for any poor soul getting involved between me and the professional victim. However Seymours did themselves proud throughout their dealings with this marital thievery. Vince, Luca, Marcus, Lucy, Kirsty. Organisations are made up of people … it is them who make a service shine. No doubt I’ve left someone out (and if so I’m sorry) but this team shone. Both as a professional team but also as individuals. Vince has got the touch for recruitment. We had 15 viewings over three days and got three offers. Seymour’s did their due diligence and an offer was accepted. Then the fun started. The buyer knew his stuff better than me and Seymour’s helped with the necessary negotiations after they had three different surveys. Who surveys drain fgs?? We agreed a final price and then we all had to wait while some rather painful divorce negotiations took place. And wait … and wait. During this time Kirsty took over the driving seat from the sales / viewing engine of the business. Being older I did wonder as Kirsty seemed young for such responsibility. However it transpired very quickly that my ageism was simply a negative perception and Kirsty not only knew her stuff but could tap dance with delivery like a good ‘un. When you’re going through ‘stuff’ it easy to forget others are waiting. It was Kirsty who had to give me the ‘cut the bullsh1t Alastair, you’ve got a week to sort out this stuff or lose the buyer.’ It takes courage to say something like that and call a spade a JCB. However to do it with grace and empathy is a true gift. Well done Kirsty! So if you’re going with this office of Seymour’s good for you. Yes they are a franchise but a bloody good one. I’ve been on both sides of buying from them and now selling. They do have the special list of people waiting for the right property. They can deliver within expectation and they will support you with their specialist knowledge. If you are just thinking of Seymour’s. Consider that they are not just local but have good contacts with other Seymours offices to generate more contacts as well as really knowing this locale and all its nuances. I leave Seymours safe hands to move away from the area. But if I was ever coming back …. Guess who I’d be using??

Alastair · 29 July 2022

★★★★★ 5/5

Google

Our house sale took almost 5 months to go through and frankly the current housing market is so volatile given increases in interest rates, etc. that it seemed at times that our sale was not going to happen. However, the team at West Byfleet are extremely well organised and they look after clients. Everyone I have interacted with, Alex, Luca, Jake, Vince, Matthew, Fiona and most importantly Kirsty have always made sure that we were looked after and our requests prioritised. I cannot go without mentioning Kirsty and her incredible work ethic and her tremendous networking capabilities. In all my thousand interactions with Kirsty I have never once felt like I was talking to someone who was just doing her job because she always went above and beyond her role to connect with us and make sure we were ok. Her friendly but stern approach is admirable! She is truly an asset to the team and I owe her my deepest gratitude for making one of the hardest 5 months of my life bearable. Thank you guys for making this happen for my family!

Deborah · 29 July 2022