Trusted Agent profile · West Byfleet, Surrey

Seymours West Byfleet reviews

★★★★★ Excellent

324 reviews across 1 platform

West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG

Part of Seymours, see every office.

Seymours's office in West Byfleet, Surrey, at West Lodge, is rated 4.8 out of 5 across 324 reviews on 1 platform, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.

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4.8 / 5

324

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Byfleet office, from every platform, shown as written. First names only.

5/5

Google

Although I never ended up renting through Seymour’s I found the staff to be very professional, Cameron in particular was always going the extra mile to find something suitable for me. I wouldn’t hesitate in recommending

Mark · 20 March 2025

Agent replied · 20 March 2026

Thank you for the 5* review, we are delighted to have provided such a positive service and wish you the very best.

5/5

Google

We have just exchanged on our forever home through the help of Vince, Kirsty, Matt and Lucy at Seymours. 4 weeks start to finish, accomodated at least 3 site visits in between and quick to respond to queries. Kirsty always knew at what point our transaction was up to, made it a very comfortable journey. Thanks to all involved.

Amadeus · 20 March 2024

Agent replied · 30 December 2023

Thank you for the 5* review and congratulations on securing your forever home, we wish you every happiness !

5/5

Google

Sold my flat through Seymours, with Kirsty mainly dealing with my sale. Was very impressed with every aspect, Kirsty was very helpful and enthusiastic throughout, would highly recommend. Thanks a lot

Craig · 29 July 2022

Agent replied · 29 July 2023

Dear Craig, Thank you for taking the time to leave us feedback, we are delighted to read that you had a positive experience with Seymours and are very grateful for the recommendation. We wish you all the best for the future, With Kind Regards

5/5

Google

I have just completed on a property bought through Seymours. Due to a lease extension being involved, several parties were involved. Sales Progressor Kirsty, doggedly chased all parties throughout, to make sure the purchase happened. The huge effort Kirsty put in, constantly keeping me updated, was above & beyond my expectations, bearing in mind their sales commission was probably the smallest on their books (it’s a very small flat!) I cannot recommend them enough.

Sue · 30 January 2023

Agent replied · 29 July 2023

Thank you for the 5* review and the recommendation! Very much appreciated :) Wishing you the very best in your new home

5/5

Google

The agent was very accommodating. He was only too pleased to help.

Robert · 20 November 2025

Agent replied · 20 March 2026

Thank you for your 5* review. We are very happy to hear this.

5/5

Google

I highly recommend the Seymour’s team especially Mike their financial advisor. He is friendly with a relaxed approach which made us feel very comfortable. This is why we chose Mike over others. We look forward to our new home and saving money. thank you.

Chrissie · 29 July 2019

Agent replied

Hello Chrissie, thank you so much for an amazing review and recommendation. We're glad that Mike made you feel comfortable and you're happy with the results. If you need anything further, please don't hesitate to get in touch.

5/5

Google

Big thank you to the professional handling of our purchase. The team worked excellent in all respects and Kirsty with her lovely but determined nature was superb. A great agent and highly recommended.

Ron · 20 March 2025

Agent replied · 25 October 2024

Good morning, thank you so much for taking the time to leave us a 5 star review. We are delighted you have found Seymours to be professional and you would recommend us. We will pass on your thanks to the team and particularly Kirsty. Many thanks, Team Seymours.

5/5

Google

Have just exchanged on my first home and wouldn’t have survived the process without Kirsty. She was brilliant, kept me in the loop throughout and honestly kept me sane. Would highly recommend Seymours.

Hayleigh · 20 March 2025

Agent replied · 20 March 2026

We are delighted you have had such positive experience with Kirsty we agree she is amazing! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!

5/5

Google

Terrific service from everyone we met at Seymour's in West Byfleet; in particular Kirsty guided us through the whole process with sensitivity, humour and a most professional approach

Alistair · 2 September 2022

Agent replied · 29 July 2023

Thank you so much for the 5* REVIEW and congratulations on your exchange :)

5/5

Google

Seymour's in West Byfleet helped us sell our property. They were absolutely brilliant at marketing, photographs and pricing strategy was spot on. They even helped us negotiate some money from our purchase with a different estate agents when needed. The team were all helpful and professional. We were even gifted a bottle of wine on completion day. Their rates are competitive and we would recommend them. Thanks again for your help. Chelsea and Ben x

Chelsea · 29 July 2022

Agent replied · 29 July 2023

Thank you for your 5* review, we are always very grateful to receive feedback, we wish you a wonderful future in your new home x

5/5

Google

I would highly recommend Seymours Vince and Kirsty were extremely professional and helpful they promptly dealt with any queries when they arose.

JUDI · 30 January 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5* review, we appreciate it and wish you all the best in the future

5/5

Google

The whole team at Seymours West Byfleet were extremely professional, helpful and efficient. They always kept in contact and made the whole process of selling our house easier than we expected.PositiveResponsiveness, Quality, Professionalism

George · 26 August 2021

Agent replied

Dear Mr Hawkins, Thank you for taking the time to leave us this positive feedback, it is very much appreciated. We were really pleased to read how professional, helpful and efficient you found the team, they will be very happy to hear it! Reviews are very important for us here at Seymours West Byfleet, it is a great gauge to ensure we are meeting our customers’ expectations, so thank you once again. Regards, Vince Nigrelli, Partner.

5/5

Google

I can't say enough to thank Seymours in general and Alex Rumsey and Anna Rowsell for outstanding service in difficult circumstances. Following a terrible data breach by another agency located in the same area I engaged Seymours who from start to finish have been above professional and also 'hands on'. I never at any point felt abandoned as can often be the case in a sales process and I have also felt they have gone 'above and beyond' what is expected of an estate agent in dealing with the multiple and somewhat unusual issues that came up during the sale.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 26 August 2021

Agent replied

Dear Mark, thank you so much for your review, and very kind words about Alex and Anna! We are so pleased you were happy with the service, all the very best for the future!

5/5

Google

Have just exchanged on a property purchase in Pyrford, through the West Byfleet branch of Seymours Estate Agents. We wanted to move quickly and managed to exchange in 5 weeks, which was made possible by the proactive approach, good communications and reliability of our agent, Alex. He always followed up when he said he would, and it was so refreshing to have someone who was willing to pick up the phone to get things done rather than the modern tendency of emails! Importantly, unlike previous experiences with other agents where all the focus appeared to be on the seller, we always felt Seymours were more balanced and showed due consideration to the buyer too. Thank you for your efficiency and perseverance.PositiveResponsiveness, Professionalism

Adam · 26 August 2021

Agent replied · 29 July 2023

Thank-you so much Adam for your kind comments about Alex, we really do appreciate them. Well done Alex, we hope the big day went smoothly and you are settling in well. Kind regards, James

5/5

Google

In what should have been a "easy" sale with no chain on either side we encountered a highly "time challenged" solicitor on the buyers side. The conveyancing process became incredibly fraught. Anna, from Seymours performed over and above to support and guide us, performing roles that were out of scope for an estate agent. Her professionalism and dedication to our sale saw us through, eventually, and her absolute honesty and candour was refreshing to experience. I would throughly recommend this agent and the team

Richard · 28 June 2021

Agent replied · 29 July 2023

Thank you for your 5* review

5/5

Google

Great personal service. Kirsty was really helpful and kept us updated throughout the buying process. Thank you, we love our new home!

Lisa · 1 November 2022

Agent replied · 29 July 2023

Dear Lisa, thank you for so much for taking the time and for providing us with a 5* review ! we are pleased you were happy with the service provided and even more happy that you love your new home !! Wishing you all the happiness in the world X

5/5

Google

Seymours, particularly Kirsty and Matthew, were a great help during a very difficult sale! I would definitely recommend.

Zoe · 1 March 2023

Agent replied · 29 July 2023

Thank you for the 5* review and the recommendation, we appreciate you taking the time and wish you all the best

5/5

Google

Seymours have been absolutely brilliant! We communicated with three of their agents and everyone has been super responsive and helpful. Anna, the agent that was dealing with our case has been so supportive - she assisted us through all the steps, explaining the processes in detail, giving us regular updates and following up right away on any questions or concerns we have had. We HIGHLY recommend working with them - it has been a breeze!PositiveResponsiveness, Quality, Professionalism, Value

Maria · 22 June 2021

Agent replied · 21 June 2024

Dear Maria, thank you so much for your kind review and specific note about Anna who will be thrilled to hear your comments. We were delighted to help with the process, and look forward to hearing from you again soon. Kind regards, James Rowsell

5/5

Google

Seymour's sales staff, typified by Lucy, were smart knowledgeable and professional. They familiarised themselves with the property and emphasised its ideal position plot and development potential using our approved planning permission. It took a long time to find a buyer with the funds to complete his purchase but the salespeople stuck with it to the end and were always polite and positive.

Joe · 30 April 2023

Agent replied · 29 July 2023

Thank you for taking the time to provide us with a 5* review, we wish you a wonderful future in your new home

5/5

Google

We wanted to sell our house and did the usual of selecting three local estate agents. We had a rough idea of what our property was worth in comparison to similar sold properties in the area, and were keen to sell. Two of the estate agents valued the property, in our opinion, too high and we would not have sold, or sold quickly, had we opted to go with them. Vince from Seymours however valued the property at a more realistic price and on that basis, we engaged Seymours services. In less than a month the house was sold and at a price we were happy to proceed with. We were kept fully informed throughout the process by Anna and Georgina.

Colin · 29 July 2020

Agent replied

Hi Colin, thank you for your kind review. We will be sure to pass on the praise to the West Byfleet team. Should you need any further assistance in the future please do not hesitate to contact us.

5/5

Google

We sold our property through Seymours West Byfleet. The service was absolutely wonderful and I would recommend them to anyone. Very professional in showing them property through to acceptance of the offer. But I hadn’t realised just how much work is involved between then and exchange of contracts . Anna has a real gift in communication with all the parties and was vital in ensuring a successful outcome.

Matthew · 29 July 2022

Agent replied · 29 July 2023

Dear Matthew, Thank you for taking the time to leave us such a glowing review, it is wonderful to read and we are very pleased that you had a good experience with us. We wish you all the best for the future x

5/5

Google

Kirsty and Matt were a delight to deal with. Communicative, knowledgeable and professional. Will use again!

Lawrence · 1 December 2022

Agent replied · 29 July 2023

Thank you for taking the time to write us a 5* review, we are pleased to be of service and wish you all the best in your new home, x

5/5

Google

Seymours staff helped us search for nearly 2 years for the perfect house. Tirelessly and patiently showing us house, after house nearly every weekend. I would definately go back to them when the time comes to sell our house or when we want to buy a new one. A special mention goes out to Dan who was the agent we had seen most often, his professionalism, empathy and enthusiasm was what kept us going back to Seymours and not bothering with any other estate agent in the area

K · 29 July 2019

Agent replied

Thank you for taking the time to leave such a positive review for Seymours, West Byfleet. We are delighted to hear of your positive experience with us, especially your comments about Dan. We are pleased that we were able to find you the perfect house and look forward to assisting with all of your future property needs.

5/5

Google

We needed to achieve a fast sale in order to be able to view the property we wished to purchase and the positive experience of neighbours encouraged us to speak to Seymours. We were very pleased with their proposed approach and recommended price point. This resulted in us receiving two good offers from their registered customer base within a week of marketing the property. The professional, friendly support we have received from Seymours throughout the conveyancing process has exceeded expectations and we would have no hesitation in recommending them to others.

C · 29 July 2019

Agent replied

Thank your for taking the time to review Seymours Estate Agents. We are delighted to hear of your positive experience with us and pleased you chose to sell your home with us. We look forward to helping with all of your future property needs

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Questions about Seymours West Byfleet

How many reviews does Seymours West Byfleet have?

Seymours's West Byfleet office has 324 reviews across 1 platform: 324 on Google.

What is Seymours West Byfleet's rating?

Seymours West Byfleet is rated 4.8 out of 5 across all 324 reviews, and 4.8 out of 5 on Google from 324 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, West Byfleet won Gold; Seymours, Mole Valley won Platinum; Seymours, Blackwater won Platinum; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.

Where is Seymours's West Byfleet office?

Seymours West Byfleet, West Lodge, Station Approach, West Byfleet, Surrey, KT14 6NG.

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