Trusted Agent profile Β· West Bridgford

Rex Gooding West Bridgford reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

387 reviews across 3 platforms

4 Albert Road, West Bridgford, NG2 5GQ

Rex Gooding's office in West Bridgford, at 4 Albert Road, is rated 4.3 out of 5 across 387 reviews on three platforms, including 236 Google reviews rated 4.2.

Google logo

4.2 / 5

236

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

142

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.

5/5

Google

Used Rex Gooding for a rental property. Over the moon with service and being overall so organised and helpful.

Tom Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind review πŸ™ …

5/5

Google

Lovely Friendly staff at the Nottingham branch. The staff quickly and efficiently respond to all your enquiries especially if any repairs need dealing with. Thank you for providing a fantastic service to my mum and making her feel … More

Meena Β· 6 September 2025

Agent replied Β· 16 June 2024

Thanks for your lovely review Sameena :)

5/5

Trustpilot

Friendly and informative viewing

Eryn was very friendly and approachable during our viewing, clearly outlining the process for us and providing key information. Will definitely be using Rex Gooding in the future!

Abigail Β· 23 July 2025

5/5

Google

Thanks to you and your team for assisting us in completing the sale of our property in West Bridgford in March 2025. Praise to all at Rex Gooding who assisted with a process that was not always easy, particularly as the buyer’s chain … More

Stewart Β· 11 July 2025

Agent replied Β· 9 September 2025

Thanks so much for your kind words. It was a pleasure. Wishing you all the best πŸ™‚ …

5/5

Google

We just moved from abroad to the UK and the service and support at this agency is truly extraordinary. We were unfamiliar with the renting process an Jemmima helped us at every step of the way - she was so knowledgeable, quick to respond and above all so kind. Thank you so much for helping us find our first home in the UK. Highly recommended!

Kate Β· 22 October 2024

Agent replied Β· 24 December 2024

Thank you so much for taking the time to leaving a review πŸ™ we hope you are very enjoying your home πŸ™‚ …

5/5

Google

Excellent experience. Esme was there to guide me around the property. She was very friendly and was there to answer any questions that I had about the property. Whilst also Giving me plenty of time to view the property.

Chris Β· 22 July 2023

Agent replied Β· 16 June 2024

Thanks so much for taking the time to leave a review πŸ™ …

5/5

Trustpilot

Excellent Agents at West Bridgford

The team at the West Bridgford branch have been outstanding in managing the recent sale of my property. Friendly, courteous and professional, Amanda initially and then Lauren were both brilliant. They communicated with me every step of the way and were always on hand to answer any queries or respond to concerns throughout the process. Each stage of the sale was dealt with efficiently, confidently, so the experience as a whole was made much less stressful than it could have been by knowing my property was in safe and professional hands. Wouldn’t hesitate to recommended and use again in the future. Thank you Rex Gooding West Bridgford 😊

Alison Β· 22 September 2022

5/5

Google

This was the first house I'd sold in 46 years and the procedure was completely new to me. …

Janet Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your lovely review πŸ₯° …

5/5

Trustpilot

Amazing experience - Thank you Alicia!

We were looking for a property and needed somewhere quickly due to starting a new job. When we entered RexGooding to look at a particular property it was no longer available but Alicia sat with us and showed us properties within our price range. She agreed to show us a property that same day. We took the property and since our first interaction, Alicia has been our first point of call if we've had any issues. She has been prompt with sending documents through and made our renting experience so easy when it could have been really stressful! Really pleased with how everything has been handled. Nothing was too much, all of our queries were answered promptly and we were able to move into our new property without issue or delay.Thanks again to Alicia for giving us such a great experience!

Hayley Β· 10 June 2022

5/5

Trustpilot

Great experience all around

My experience renting from Rex Gooding is fantastic. The process was simple and problems were quickly fixed. They’re always friendly and helpful. I couldn’t recommend them more. Compared to other agents I’m happy to have chosen a property managed by them. Emma always responds quickly to my queries and Eryn, the property inspector, is polite and respectful of my belongings when looking around.

Nick Β· 20 October 2025

5/5

Google

Overall very satisfied with the service provided by Rex Gooding and in particular CHARLENE WILSON! an asset to the Rex team. I completed on a property and really needed the support of the team to help keep things moving forward. Previously, I had the same property on the market with another estate agent in the same area WHBrown, wish I simply contacted Rex at the start. You live and learn.

Yus Β· 7 August 2025

5/5

Trustpilot

We have just viewed a rental property…

We have just viewed a rental property in Radcliffe on Trent with Esme from the West Bridgford office. Esme was friendly, polite and professional and was able to answer our questions.Emma was also on hand to guide us through the process with the paperwork and answer any questions we had. As a mature couple with limited knowledge of the rental market this was a great help. Thank you to both.

Wendy Β· 5 May 2023

5/5

Trustpilot

We have had our apartments managed by…Reah at Rex Gooding

We have had our apartments managed by Reah for years - she has been amazing, quick to respond and understanding. As I'm now an owner I can only hope the new Leasehold Management Company are half as good :)

Justin Β· 8 May 2026

5/5

Trustpilot

Exceptional Service

I have been renting a property that is manage by Rex Gooding for 20 years, Excellent service by Despoina in the office, always very helpful and quick to respond. The works that need to be done are carried out in a very good time frame

Andy Β· 20 March 2026

5/5

Google

Me and my husband had a viewing today. Esme helped us and we are so happy for the results. Thank you very much Esme and the team.

Hayalprenses Β· 18 January 2024

Agent replied Β· 16 June 2024

Thanks so much for taking the time to leave a review πŸ₯° …

5/5

Google

Kevin has always been professional with the highest standard of workmanship a credit to Rex Gooding

Sharon Β· 16 February 2026

Agent replied Β· 16 April 2026

Thanks Sharon, we will pass on your kind words to Kev! πŸ‘¨β€πŸ”§ …

5/5

Google

Esme is very friendly and was helpful throughout the viewing. Reah has been very professional and prompt at responding to queries. Overall I'm very happy with the service provided by Rex Gooding

Wafa Β· 21 August 2023

Agent replied Β· 16 June 2024

Thanks so much for taking the time to leave a review πŸ™ …

5/5

Google

We had a very tricky tenant and Alicia was great, dealing with him professionally and looking after our interest. She helped to take the stress out of what could have been a very stressful situation. We're now dealing with the sales team so am hoping they are the same.PositiveResponsiveness, Professionalism

BEVERLY Β· 25 August 2021

Agent replied Β· 16 June 2024

Thank you for your kind words and taking the time to leave us a review.

5/5

Google

We purchased our house through Rex Gooding and cannot recommend them more highly, specifically Lauren. Her communication was excellent and contrasted highly to the agent through which I sold my house. Thank you Lauren!

Emily Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for your kind review Emily, we hope you are very happy in your new home πŸ™‚ …

5/5

Google

As managing agent for a portfolio of properties in Nottingham, I have used Rex Gooding for the last three years to look after the lettings side of my business, for both commercial and residential tenancies. With over 40 new lettings completed, I couldn't recommend Rex Gooding highly enough for their professional services throughout, which have been a great enhancement to my business. From a tenant's perspective, the feedback I have received has consistently been very positive.

Robert Β· 19 November 2023

Agent replied Β· 16 June 2024

Thank you so much for taking the time to give us a review Rob. Wishing you and your family a very Happy Christmas πŸ™‚ …

5/5

Trustpilot

Outstanding service

Rex Gooding in westbrigeford is the most helpful, professional company I have ever dealt with , this is how a company should be run from start to finish ⭐️ ⭐ ⭐ ⭐ ⭐

Paul Β· 3 June 2026

5/5

Trustpilot

The response rate has always been fast…

The response rate has always been fast when I have any concerns. Friendly and efficient staff

Adeiza Β· 29 January 2026

Agent replied Β· 25 February 2026

Thanks so much for taking the time to leave a review. It is truly appreciated by us a small business and your property manager πŸ₯°

1/5

Google

Awful service, one thing I don’t understand is why would you book in just a handful of viewings for a property for just one day each week. I’ve tried a number of times now to view a property and there is only ever one day available each week to view the one property. Which IS now still available….. do the property owners know you’re only allowing 4 viewings a week for a property and limiting their chance of landing a decent tenant.. Very odd and poor service.

Cory Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Cory, I’m sorry you felt you needed to leave a poor review and I am sorry you couldn’t make the offered slot of Thursday. This was the second viewing and we already had one application, we were just honouring the second viewing slot booked. We had 5 applications in total and one was accepted. We tend to leave the property on the market until references are back. Best wishes Chloe

1/5

Google

Worst staff ever in Nottingham. They told me to come to view a house Today at 16:00, but now they said that I'm not on the list a lost day for me and my girlfriend EDIT. If you search all negative reviews, you will see that they've got excuses for everything. They told me to come on 30.08.2022 at 16:00 by phone a few days ago. And no, I did not abuse your team. I spoke calmly and firmly with all your staff, but they were insulting, and they threatened me with Police if I didn't leave the parking lot where I was in MY car very arrogant!!

Marius Β· 17 June 2023

Agent replied Β· 16 June 2024

I’m sorry that you seem to be confused. As you are aware, and the other people who you have asked to leave poor reviews - you weren’t booked in to view this property. When you visited the property without an appointment earlier in the day the landlord and tenant were present and advised you to arrange an appointment with us for the block viewing at 4pm. You may recall the case of Suzy Lamplugh which goes some way to explain the importance of only allowing booked viewings to go ahead. The landlord has asked us not to show you the property/ deal with you as he does not tolerate the abuse you have given our team since.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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