Trusted Agent profile · West Bridgford

Rex Gooding West Bridgford reviews

4.3

★★★★★ Great

387 reviews across 3 platforms

4 Albert Road, West Bridgford, NG2 5GQ

Rex Gooding's office in West Bridgford, at 4 Albert Road, is rated 4.3 out of 5 across 387 reviews on three platforms, including 236 Google reviews rated 4.2.

Google logo

4.2 / 5

236

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

142

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.

5/5

Google

Recently got maintenance done. Really appreciate Jemmima's support. She keeps me updated and provides good service.

Jennifer · 17 February 2024

Agent replied · 16 June 2024

Thanks so much for taking the time to leave a review Jennifer. We have passed on your kind words to Jemmima. We look forward to continuing to support you 😊 …

5/5

Trustpilot

Brilliant!

Lucy was fantastic, she went above and beyond. Every single step of the move Lucy called and kept us up to date.Brilliant company, outstanding Lady.Thank you so much for making our stressful move so much easier.

Conrad · 6 January 2017

5/5

Google

Rex Gooding made my move to Nottingham very smooth - from arranging first viewing to moving in the house and even after the move, Jackie from Rex Gooding was always a phone call away! Awesome service!

Khalid · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for taking the time to give us a review. Wishing you a very Happy Christmas 🙂 …

4/5

Google

Once I locked myself out that too on Sunday afternoon. They helped me to contact landlord and got all sorted out within half an hour.

Shashank · 17 June 2023

Agent replied · 16 June 2024

Thanks for taking the time to leave us a review 😊 …

1/5

Google

Moved into a rented property which had been "cleaned"it was filthy (have the pictures on arrival taken to prove) we then had a electrician out the next day to check electrics as this was apparently done before we moved in. Clearly it wasn't!!. The staff talk down to you and everything is i will call you back and you are forever chasing them. On leaving the property we cleaned thorughly but was then given photos of minor cleaning misses which we then had to pay additional as well as the carpet cleaning fee. Never again would i use this agents to let from!! I hope i can help others avoid letting from here too. As i wish i had read reviews beforehand.

Rebecca · 18 June 2019

1/5

Google

For those looking to rent a property off of Rex Gooding I wouldn't. I was a very good tenant, bills always paid on time, when moving out after 1 year and 8 months I had all the carpets cleaned as stated in contract. They then tried to take half of my deposit money to which they did I then raised a dispute with TDS due to me not agreeing with what had been said, yes it took a long time to go through but I won the case, its a shame I had to make a dispute as this would of all been resolved if Rex Gooding had just gave me back the money that was owed to me in the first place and took off only the amount that needed to be paid out and not for extra profit. The only money which was taken off in the end was the money that I had held my hands up to regarding what I had done whilst living in the property. I was very disappointed that Rex Gooding tried to take my hard earning money that was owed to me, they didn't even send me any photos of the work I had paid to get done even though I had asked for them more than once. Its a shame estate agents get so greedy when it comes to returning deposit money.

Hayley · 18 June 2019

1/5

Google

I've begging them to help me with renting a house and delive some information to the landlords but they never give me the chance to explain myself or communicate with landlords fir meNegativeProfessionalism

Alaa · 25 August 2022

Agent replied · 16 June 2024

We understand your frustration but unfortunately in this situation you didn’t meet the criteria for renting the property. We hope to be able to help you in the future. Best wishes.

5/5

Google

Fantastic response to issue with our oven, always find Rex Gooding to be efficient and staff are always polite & professional.

Margaret · 21 August 2023

Agent replied · 16 June 2024

Thanks so much for taking the time to leave a review 🙏 …

4/5

Google

Had a lock problem with garage door, which was sorted quickly. Thank you

Sean · 17 February 2024

Agent replied · 16 June 2024

Thanks for taking the time to leave us a review :)

1/5

Google

They never respect other times, I came with my boyfriend for viewing, and they told us that we were not on the list

Mihaela · 17 June 2023

Agent replied · 16 June 2024

As below

5/5

Google

Recently completed a very speedy and efficient purchase through Rex Gooding - excellent communication and service from all in Sales - would recommend!

Helena · 17 June 2023

Agent replied · 16 June 2024

Thank you so much Helena!

5/5

Google

I'd recently had a viewing of a property with Esme Brown from Rex Gooding. Very professional and helpful!

Fatima · 20 October 2023

Agent replied · 16 June 2024

Thanks so much for taking the time to leave a review 🙏 …

5/5

Trustpilot

My wife and I recently bought m

My wife and I recently bought a property through Rex Gooding, Bingham.Very impressed with the regular contact and willingness to keep driving the sale/ chain forwards in order to meet the needs of those within it.We were both very impressed with all that Lucy did in the later stages with the updates and also assisting in getting the solicitors to communicate and exchange the contracts.Without hesitation I would recommend the agents to my friends/ family and colleagues in the future

Pete · 11 June 2017

5/5

Trustpilot

A First Class Service

3 years ago we used the services of Rex Gooding to sell a property. Good communications throughout enabled the sale to be completed quickly and hassle free and finding the right people was most important to us as they were to be our new neighbours! We have been completely satisfied with every aspect of this sale.Later, we purchased a buy to let apartment through Rex Gooding. The sale went through without any hitches, was completed on the Thursday, a viewing the next day and the tenants moved in the following Thursday. The quick turnaround of the necessary work to comply with buy to let regulations and bringing the property up to standard could not have been achieved without the help and support of the staff at Rex Gooding.On the contrary we have recently completed the purchase of another buy to let apartment through a different estate agent. Two weeks on we are still awaiting the ‘printing’ of the vouchers for a free meal promised on the completion of the sale! Needless to say we are using Rex Gooding to find suitable tenants for this propertyRex Gooding have a wealth of knowledge and experience of the area and without hesitation we would recommend them.

Diane · 29 December 2016

1/5

Google

AVOID AVOID AVOID - Non existent customer service, Avoid like the plague they are scam artists, promise you the world prior to moving in & as soon as you do they are not interested in getting problems fixed only taking rent every month. AVOID AVOID AVOID

Rachel · 18 June 2018

Agent replied · 16 June 2024

We have no record of a Rachel Mac as a Tenant or Applicant?

5/5

Trustpilot

Rex Gooding Estate Agents

We have relocated our offices a number of times over the past years and Chloe Gooding's support has been invaluable.She has found suitable properties and has been very helpful in chasing solicitors and making sure that everything progresses as it should.Her support has made relocating much easier!

Thomas · 22 November 2016

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review Tom. It has been a pleasure to deal with you and we look forward to seeing you settled into your new offices. Best wishes, Chloe Gooding.

5/5

Trustpilot

Very easy and good move

Great experience start to finish. Alicia was very helpful throughout and stuck to quick deadlines I needed for the house move.

Mr · 1 July 2021

5/5

Google

Highly recommend renting with Rex gooding we had very pleasant experience. Our agent Emma C was very professional and communication was very good.

Andrzej · 7 January 2025

5/5

Trustpilot

Rex Gooding Estate Agents

I had a really fantastic great experience selling my home with Rex Gooding Estate Agents. The whole process from valuation to photos and then client management was brilliant and really professional- can't recommend them enough. Their local market knowledge and customer service are second to none!

Lucy · 10 November 2016

Agent replied · 16 June 2024

Thank you for taking the time to give us feedback Lucy. We hope you and the family have settled in well to your new home and have a lovely first Christmas there. All best wishes, the team at Rex Gooding.

5/5

Google

I am delighted with the excellent service provided by Rex Gooding’s knowledgable and professional staff and would have no hesitation in recommending their first class services to both buyers and sellers of property.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 17 June 2021

Agent replied · 16 June 2024

Thank you Rob 🙂 …

5/5

Google

Esme provided an outstanding customer service, showing us the flat and explaining all the details we asked for.

Paul · 22 July 2023

Agent replied · 16 June 2024

Thanks so much for taking the time to leave a review 🙏 …

5/5

Google

The property was lovely and Emma had a bit of banter with us aswell which was great!

Jennifer · 22 July 2023

Agent replied · 16 June 2024

Thanks for taking the time to leave us a review. She’s a cracker 😜 …

5/5

Google

Not a single problem these guys were great - always quick to reply and chase the landlord up, reporting maintenance issues and renewals is all modern and online

Shaun · 17 June 2022

Agent replied · 16 June 2024

Thanks so much for taking the time to leave us a review. It is much appreciated 🙂 …

5/5

Trustpilot

Great Estate Agents!

All the staff at Rex Gooding do a really good job, which we are sure is not easy at times. You can't really put a price on efficiency, care, courtesy and commitment, which in our experience, all the staff at Rex Gooding always show.

Majid · 30 November 2016

Agent replied · 16 June 2024

Thank you so much for the lovely review. It has been a delight to deal with you. We hope the move goes well and you enjoy being close to your family. Best wishes, eveyone at Rex Gooding.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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