5/5
personalised service
Agent replied · 16 June 2024
Thank you Martin 🙂 …
Trusted Agent profile · West Bridgford
★★★★★
387 reviews across 3 platforms
4 Albert Road, West Bridgford, NG2 5GQ
Rex Gooding's office in West Bridgford, at 4 Albert Road, is rated 4.3 out of 5 across 387 reviews on three platforms, including 236 Google reviews rated 4.2.
Every review we hold for the West Bridgford office, from every platform, shown as written. First names only.
5/5
personalised service
Thank you Martin 🙂 …
5/5
LETTINGS
We always use the services of Rex Gooding to find new tenants. We have found them to be helpful, friendly and efficient and would recommend them to anyone.
Thank you for your review. We hope everything is going well with your current tenants and look forward to working with you again in the future. Best wishes, the team at Rex Gooding.
1/5
Avoid these guys if you value your time and sanity
I’m sorry to read your review. I’ve checked with the team and unfortunately no one knows who you are. Please do email us with your complaint and we can look into this. Thanks, Chloe@rexgooding.com
5/5
Excellent, hassle free management service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Andy, we appreciate you taking the time to give us a review. Happy Christmas to you and your family 🙂 …
5/5
One can only speak as one finds, but since the property I am in was transferred to Rex Gooding's oversight in West Bridgford, the difference in care has outstandingly improved; one example is that I have been treated with respect, something tenants don't always receive from estate agents looking after a property
1/5
The lady who deals with our enquiries has no customer service skills at all. I feel like filtering out her emails, if I rented out a home - I'd be embarrassed to have Rex Gooding representing me. Luckily the landlord is very polite and would rather deal with him directly. Terrible agency!
5/5
I have been using Rex Gooding for years as my letting agent and have never had any issues with them. They have always been efficient at finding me a tenant, are competitive with their fees and all the staff are friendly and all in the same office! wouldn't hesitate to recommend them...
5/5
Sold our house in West Bridgford
Sold our house in West Bridgford. Superb support and very proactive, working hard to keep a complex sale on track to completion. Good local knowledge, quick to respond to queries and showed excellent empathy throughout the process. Highly recommended.
5/5
Nice people, good service from Alicia. :)PositiveProfessionalism
Thank you so much for taking the time to leave us a review. We will pass on your kind words to Alicia 🙂 …
5/5
Flat viewing
Viewed a property with Esme, who was very helpful and answered all the questions asked. She didn't make ne feel rushed and let me look around freely. Would definitely recommend.
5/5
Reah at Rex Gooding helped me and my…
Reah at Rex Gooding helped me and my family find the ideal home for us. She was very professional and helpful throughout the whole process. Many thanks!
5/5
Great service
Great service, helpful right the way from viewing through to our move in. Rex Gooding continue to help with problems and queries with quick responses and helpful solutions
5/5
I have been a tenant with Rex Gooding for over a year now and they have always provided a very professional and quick service, any maintenance problems I have had they have always been quick to sort out and I have always been very happy with the service provided.
1/5
They don't bother to email you back when you're enquiring about properties.
Sorry Dee, which property are you emailing about? Unfortunately I can’t see your name on the system. We have closed for the bank holidays but if you want to send us an email to info@rexgooding.com with a note of which properties you are interested in we can get back to you. Thanks 🙏🏼
2/5
Woman on the phone was so rude obviously got a chip on her shoulder
Dear Pippa I’m so sorry to hear this. We strive to offer a good level of customer service so I would be interested to hear more about your complaint. Best wishes Chloe Gooding - chloe@rexgooding.com
5/5
Very professional and efficient
Very professional and efficient! Everyone always nice and available for any enquiry or problem.
5/5
T-Rex
Extremely pleasant but professional people with a refreshing candour in an industry not blessed with similar assets and attributes.
Thank you for taking the time to review our service David. It has been a delight to deal with you and whilst we are happy that we were able to successfully sell your commercial investment property, we will certainly miss dealing with you. Best wishes, everyone at Rex Gooding.
5/5
I have recently sold my property via Rex Gooding
I have recently sold my property via Rex Gooding and have been very impressed with the excellent level of service and regular communication throughout the whole process. Sales team are all very helpful and would recommend Rex Gooding - thank you everyone!
5/5
Professional and dedicated estate agents
From the beginning of the tenancy to the end of it they have delivered an outstanding service, quick reply to emails, no issues. I would recommend them.
5/5
Nothing bad to say at all! Have helped loads with the sale of my flat!
Thank you Justin 🙂 …
5/5
I have been a tenant with Rex Gooding for quite a while now and they have always been very professional. Any maintenance queries have always been dealt with promptly and I have always been very happy with them. Would always reccomend them to others.
5/5
Great staff . Fantastic seamless service for buying & letting. Highly recommended.
Thank you for your kind feedback Milly. It is a pleasure to work with you. All the team at Rex Gooding 😊 …
5/5
Excellent letting agents. Reasonable fees, friendly staff and good communication with prospective tenants.
Thank you Sophie. It is so nice when people take the time to leave a nice review on here, rather than just bad ones! It is worth mentioning that we have one of the lowest Tenancy application fees of any Agent in the area. In fact we have not increased this for over 10 yrs!! Thanks again!! Dan Gooding - Partner
5/5
Excellent service
Very pleased with all of the hard work that Jackie did for us on our house purchase. Kept well informed at all times and we were overall very impressed by her professional service. We are now very happy in our new home. Thank you.
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